UROSPOT Whitby

17 Baldwin St Units 5&6, L1M 0K8, Whitby

UROSPOT is a Canadian-owned pelvic health clinic helping women and men overcome bladder leaks, urgency, frequency, night waking, prolapse and sexual dysfunction – without surgery, pain, or downtime. Clients remain fully clothed while sitting on a specialized chair that uses Health Canada and FDA-approved technology to strengthen the pelvic floor – delivering a year’s worth of Kegels in a single, 30-minute session.

We do pelvic health done differently, combining advanced technology, education, and personalized health coaching to help you regain freedom and confidence. In clinical studies, 95% of those treated reported a significant quality of life improvement. Ask us about coverage.

Opening hours

  • sunday: (closed)
  • monday: 9h-18:30
  • tuesday: 9h-18:30
  • wednesday: 9h-16h
  • thursday: 9h-18:30
  • friday: 9h-18:30
  • saturday: (closed)

Photos of UROSPOT Whitby

UROSPOT Whitby

Our comment from PhysioFinder.net about UROSPOT Whitby:

Pioneering Specialized Care for Pelvic Health

UROSPOT Whitby distinguishes itself in the physiotherapy landscape by offering a highly specialized service focused exclusively on pelvic floor health. Unlike general centers, this clinic combines advanced neuromuscular electrotherapy, such as the use of specialized chairs for vaginal and rectal treatments, with comprehensive therapeutic exercise programs. This dual approach aims to address complex conditions including urinary incontinence, pelvic organ prolapse, and pain, providing a holistic solution for patients seeking relief from sensitive and debilitating symptoms.

A Welcoming and Educational Patient Journey

Patients consistently highlight the compassionate and discreet nature of the consultations. The staff is described as incredibly professional, knowledgeable, and sensitive to the personal nature of the issues being treated. Many reviews emphasize the thoroughness of the intake interviews, where counselors like Karen and Franca provide clear, honest explanations of the procedures, ensuring patients feel empowered and fully informed. The clinic’s welcoming environment, often described as cozy and modern, helps alleviate anxiety, with some patients noting the emotional relief of seeing a "thank you" board filled with stories of success from others in similar situations.

Modern Facilities and Positive Patient Experiences

The Whitby location is frequently praised for its cleanliness, modern equipment, and convenient accessibility, including easy parking. The initial consultations and five-minute trial sessions are often cited as transformative moments that give patients hope and confidence in the treatment plan. Many patients express gratitude for the supportive atmosphere, where they feel comfortable discussing embarrassing issues without judgment. The combination of cutting-edge technology and empathetic care creates a space where individuals feel valued and understood from their very first visit.

Reported Outcomes and Quality of Life Improvements

A significant number of patients report meaningful improvements in their daily lives after completing the treatment programs. Positive reviews frequently mention reduced urgency, increased confidence during physical activities like swimming or riding, and a restored sense of freedom from bathroom anxiety. Patients often describe the experience as life-changing, highlighting the effectiveness of the exercises and the professional guidance provided. While individual results can vary, the overwhelming sentiment among satisfied clients is one of high satisfaction with the care received and the tangible benefits to their well-being.

UROSPOT Whitby: Reviews

4.7/5 (63 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,7 out of 5 from 63 reviews

Desiree Gomes Published on Google

Fantastic experience: Difficult finding the office as it is located at the bottom of apartments which can be accessed from Winchester or Brock St but faces Brock St. The agent spoke very fast but was patient with all my questions when I fudnt understand. 1st free appointment was about 1 hour long.

Sarah Dolsen Published on Google

Fantastic experience: Grace was absolutely outstanding! Highly recommend.

Stacey Ravens Published on Google

Fantastic experience: After all my treatments I am feeling like a new woman again! The strength training you get and all the informational videos are so worth it. Should ohip cover it 100%!

Lorrie Knoll Published on Google

Fantastic experience: First meeting at Urospot Brooklin. I wanted to thank Franka (hope I have her name correct, apologies in advance if I do not) for the best intake interview ever. Very informative and professional. It was a delight speaking with you. Beautiful location and clinic. See you all next week! Lorrie Knoll

Val Chaulk Published on Google

Fantastic experience: From the time I first walked in the door to my last visit everyone was was wonderful. Kind...courteous...helpful...thoughtful... I am so happy I found them.

Lisa Clarke Published on Google

Fantastic experience: Great experience with amazing results. Thank you Urospot.

Cindy Suppan Published on Google

Fantastic experience: Thank you to all of the staff and especially Franca for the wonderful and knowledgeable experience

UROSPOT Whitby
UROSPOT Whitby

Thank you for sharing your experience Cindy!

Danielle Sarah Wilson Published on Google

Fantastic experience: Great information for my mom and lovely people.

UROSPOT Whitby
UROSPOT Whitby

Thank you Danielle! We're so happy to hear that.

Veronica Christian Published on Google

Fantastic experience: Big thank you to the staff at Urospot, this has been one of the most life changing event for me from the initial consulation to every session the staff was amazing. Now to the actual procress of sitting on the chair to being educated and learning propper exercise on Pelvic floor 100% success for me. All I can say this is the best money I spent on myself, I would advice anyone who is thinking about it, do it. I look forward in going to vacation and not wondering where is the bathroom.

UROSPOT Whitby
UROSPOT Whitby

Thank you so much for sharing this, Dianne. We are absolutely thrilled to hear how transformative this experience has been for you.
Knowing that you’re heading into your vacation feeling confident, free, and no longer planning your days around bathrooms is such a win! The time and effort you put into learning, showing up for each session, and committing to the process truly paid off.
We love hearing that this investment in yourself has given you peace of mind and the freedom to fully enjoy life again!

leslie carruthers Published on Google

Fantastic experience: Today I had my first visit and consultation at URO Spot. My counsellor Karen was very informative and supportive. I came away from my consultation with a very positive outlook on the process and procedure.

UROSPOT Whitby
UROSPOT Whitby

Thank you Leslie! We are thrilled to hear this. We have some incredible healthcare professionals on our team who all work together to help you feel empowered and educated on pelvic health.

Ashley Martineau Published on Google

Fantastic experience: I had a very welcoming and positive experience (initial consultation) with UroSpot Brooklin today. The nurse I met with was very knowledgeable and she was very transparent with the pricing. I start my treatment next week and I can't wait! I'm so glad I found UroSpot!

UROSPOT Whitby
UROSPOT Whitby

Hi Ashley,
Thank you so much for sharing your experience with your initial consultation! We are so excited for you!

Sarah Scott Published on Google

Fantastic experience: Consultation was professional and informative. I would recommend UROSPOT to anyone suffering with pelvic floor related symptoms/issues.

UROSPOT Whitby
UROSPOT Whitby

Hi Sarah,
We 100% agree with you! Pelvic health is so important. Thank you for sharing your experience for others :)

Gail Cameron Published on Google

Fantastic experience: I was very impressed with the whole staff really friendly, professional, and knowledgeable. A great experience, will be taking the program. The overall vibe, at Urospot ,was a ray of sunshine. Thanks

UROSPOT Whitby
UROSPOT Whitby

Hi Gail,
Thank you so much for sharing your experience! We truly pride ourselves on creating a warm, welcoming, and overall positive vibe! We are thrilled for you!

TOM AGELOPOULOS Published on Google

Fantastic experience: The staff specifically the consultant were professional, personable and extremely knowledgeable. Franca answered all my questions. The entire experience was better than expected.

UROSPOT Whitby
UROSPOT Whitby

Hi Tom,
Thank you so much for sharing your positive experience! We are so grateful for Franca! We truly love to hear that all your questions were answered and that you had such a great experience!

Jennifer Mata Published on Google

Negative experience: Don't waste your time or your money. I went last Fall to Whitby Urospot and was told to wait it could take up to 3 months to see the full effect. Well let's say it's been over that now and I can say it didn't work like they said. I am still having issues that they said would go away. They charged $2300 to start which is a lot for something not to even work. Also they make you have to go back for maintenance which costs another $300 each time. I am sorry but that's crazy. Take your money and the 6 hours or more of sitting around and do something better for yourself because to me it didn't work so why take that chance. NEW UPDATE You have to get the maintenance or It's worse!!! I am a equestrian rider anf before having this treatment I had no problems when riding. As of this month I have to stop the urge in the saddle. This means that I should have stayed away from Urospot in the first place because it has become worse then the reason I went. It's a lesson learned, if it is too good to be true.... BUYER BEWARE

UROSPOT Whitby
UROSPOT Whitby

Hi Jennifer,
We would like to speak with you about your experience as this is not the outcome we want for any of our clients. Would you kindly contact our clinic, thank you.

wilma newman Published on Google

Negative experience: I wished I had saved my money, nothing has changed still incontinent, followed all orders. went to the Ancaster UROSPOT want a refund.

UROSPOT Whitby
UROSPOT Whitby

Hi Wilma - this review was left on the Whitby UROSPOT location page (Not Ancaster). Perhaps you could give us a call, so we can make sure the correct clinic location can connect with you directly to help resolve this.

Cindy C Published on Google

Fantastic experience: Vanessa was knowledgeable and friendly. I felt comfortable during my consultation. Questions were answered honestly. Facilities were very clean and modern. Location easy to find, free parking available.

UROSPOT Whitby
UROSPOT Whitby

Thank you Cindy! We’re so pleased to hear that you felt comfortable and well supported during your consultation. We’re also glad the clinic environment, cleanliness, and convenient location added to your overall experience. We appreciate you taking the time to share your feedback and look forward to supporting you moving forward!

Sherry Herzog Published on Google

Fantastic experience: Had my 1st appointment and looking forward to 6 week program to be pad free. Feeling Awesome

UROSPOT Whitby
UROSPOT Whitby

Thank you for sharing Sherry!

C Prince Published on Google

Negative experience: So disappointed that this service did not work for me at all. My issues have not even decreased in the least and it cost me a lot of money. I did everything I was told but nothing. They said it could take 4 to 6 weeks for results to show but that time as passed now and still no improvements.

UROSPOT Whitby
UROSPOT Whitby

Hi - we’re sorry to hear that your treatment goals were not met and we understand your disappointment.
UROSPOT has successfully treated thousands of clients across Canada, with clinical data and our experience indicating that approximately 90–95% of individuals report meaningful quality-of-life improvements.
We would genuinely like to connect with you to review your concerns and see how we can help further. However, at this time, we do not see your name in our system as a client at Whitby UROSPOT.
If you have attended our Whitby clinic, please contact us directly so we can look into this promptly and discuss next steps with you.

Kory mitchell Published on Google

Fantastic experience: Very knowledgeable information and wonderful people that take care of you

UROSPOT Whitby
UROSPOT Whitby

Thank you for your feedback Kory. We appreciate your kind words, and are so happy to hear you felt well taken care of during treatment.

Jo-Anne Batho Published on Google

Fantastic experience: Very professional and knowledgeable and caring. I was made fully aware of the process I was very comfortable and I am confident that this will fix my problem The facility is beautiful The staff are very professional

UROSPOT Whitby
UROSPOT Whitby

Thank you so much for your kind words Jo-Anne! We’re delighted to hear that you felt fully informed, comfortable, and confident in the process. Feeling supported and clear on what to expect is such an important part of starting treatment, and it’s wonderful to know that came through in your experience!

Shanti Barclay Published on Google

Fantastic experience: Urospot was clean, easy to find, loads of parking. The information was thorough and informative. The physiotherapist was excellent. Everyone was incredibly nice and helpful. I saw amazing results and I am so happy I went. Rescheduling appointments was also a piece of cake.

Tabby Vance Published on Google

Fantastic experience: Today I had an emotional experience at urospot. My initial consultation was today and the ladies there seem to be wonderfully understanding. I walked in to a very pleasant reception area where I was greeted right away. A very short wait later was escorted to another room for the consultation. While waiting I decided to read the thankyou board which made me cry. Just knowing so many people experience the same embarrassing situations and seeing their gratitude for the progress they're making or have made, just made me very very emotional and hopeful for what could be. I can't wait to start my treatments and I'm sure I will do a follow up review when I'm done. I you too experience the embarrassing oops then I urge you to call UROSPOT, from the reviews I read on their wall and the client I spoke to while waiting, this will change your life for the better. Walking and swimming here I come. Thanks UROSPOT Whitby. UPDATE:sept 18th- here I am. Feeling a little better about myself. I completed my 6 sessions and with some work outside the sessions it has been rewarding. I no longer feel the need to pee every 10 minutes. I actually went on a shopping trip with my husband and was able to make it 4 hours without having to rush to a bathroom, that was exciting. I find the exercises they give u seem to help and with continuous work on the breathing and retraining I will have no problem exceeding my goal. I'm looking forward to swimming in February without worry or shame . Thankyou UROSPOT.

C Holmes Published on Google

Fantastic experience: The consultation was very friendly, professional and encouraging. I can’t wait to get started.

Laurel Reynolds Published on Google

Positive experience: I am grateful for the experience and the strategies I have acquired from Urospot

Joanne Anderson Published on Google

Fantastic experience: Very welcoming, informative and polite staff. Joanne A

Richard Graham Published on Google

Fantastic experience: The interview was comprehensive , comforting, and completed with respect. We , my wife and I look forward to the treatment and the results as indicated as reasonable expectations for my treatment..

Godsgrace Omoria Published on Google

Fantastic experience: Looking forward to my treatment. The 5 minutes trial was amazing. I can not wait to start my treatment next month. I will keep the public posted for sure.

Denise Raeburn Published on Google

Fantastic experience: Very thorough explanation of the process. Some of the staff have had the treatment, with great results. Five minute trial on the chair made a difference, so I can't wait to see the end results!

Bill Published on Google

Fantastic experience: The lady I was talking with was very informative and polite.

Dianne Smith Published on Google

Negative experience: I attended the Whitby location for a consultation and the consultant was surly and rude. She ignored my questions or gave me non-answers. The procedure involves sending electrical waves through the body so I needed answers on the impact to the body. For almost $2500 in service fee I expected a little more courtesy. Obviously I will not be using the service.

Laura La Delfa Published on Google

Negative experience: I had such high hopes for this treatment. I decided to spend the money and hope for a significant improvement in my symptoms. After completing the 6 sessions, there was some minimal improvement that started to decline pretty quickly at the 6 week mark. I was doing the physio exercises and exercising regularly at the time as well. When I contacted the Physiotherapist about my concerns, no real solutions were offered and I was told to just continue what I was doing, which at this point was obviously not solving the issues. I declined to schedule the maintenance session, because I felt that I couldn't justify spending any more money on the treatment when it didnt seem to work as expected for me. I was definitely disappointed and frustrated to have spent over $2000 to end up back where I started.

Charles McLean Published on Google

Fantastic experience: Great consultation, staff were knowledgeable and pleasant.

Scott Ferguson Published on Google

Fantastic experience: I had a a great experience. Felt comfortable with Karen the consultant at Whitby location.

Kelly Kozar Published on Google

Fantastic experience: So happy with my experience. The staff are amazing! the process and procedure easy and very effective

UROSPOT Whitby
UROSPOT Whitby

Awww. Thanks Kelly!

Timothy Twigg Published on Google

Fantastic experience: Very comfortable conversation despite sensitive subject matter. Very professional.

amarjit kaur Published on Google

Fantastic experience: Staff was friendly and made me feel at ease. Refreshments were offered while I waited and the wait was minimal. 5 minutes on the chair, the result was amazing

Peter Araujo Published on Google

Fantastic experience: Very professional and curious staff.

Linda Stephens Published on Google

Fantastic experience: Very clean and staff were very professional. All questions were answered and information was very clear

Amanda Miller Published on Google

Fantastic experience: Huge difference! Very professional & comfortable environment. The therapy has been effective in reducing or eliminating my bladder/perineum issues!

Beth Hollingworth Published on Google

Fantastic experience: Consulting went well, the consultant was amazing, very knowledgeable, very understanding.

Kim Tafertshofer Published on Google

Fantastic experience: Karen was a very informative nurse. She was very easy to speak to with regards to personal issues. The facility is amazingly welcoming and modern.

jesLandscaping Published on Google

Fantastic experience: What a professional, caring community. I was hoping that this treatment protocol would work and I am glad to say that it does. Money well spent!

Marsha Singh Published on Google

Fantastic experience: Such an amazing experience! My health has improved in just a few easy treatments. The staff is remarkable! They are all knowledgeable and really friendly. Was a comforting environment to be in each visit.

Colleen Schofield Published on Google

Fantastic experience: Friendly staff.

UROSPOT Whitby
UROSPOT Whitby

Thank you for sharing Colleen!!

Kayleigh Bradshaw Published on Google

Fantastic experience: I only had my first consultation, I am so excited to get my treatments started. The women there are so nice, the space is cozy and comfortable and very welcoming. Can't wait!

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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