Pro Physio & Sport Medicine Centres Pro Plus
Information about Pro Physio & Sport Medicine Centres Pro Plus
K2J 5L4, Kanata
Opening hours
- sunday: (closed)
- monday: 7h-20h
- tuesday: 7h-20h
- wednesday: 7h-20h
- thursday: 7h-20h
- friday: 7h-19h
- saturday: (closed)
Welcome to Pro Physio & Sport Medicine Centres, your trusted partner in recovery and wellness located in Kanata. We specialize in providing comprehensive physiotherapy services tailored to your unique needs, promoting optimal healing and performance enhancement. Our dedicated team of experienced professionals is committed to delivering high-quality care in a warm and welcoming environment.
At Pro Physio, we understand that each patient's journey is different. We offer a wide range of services including physiotherapy, massage therapy, osteopathy, and specialized sports medicine, ensuring you receive the appropriate treatment for your condition. Our clinics are equipped with state-of-the-art facilities to support rehabilitation, pain management, and effective recovery strategies.
We take pride in our community involvement and strive to be a preferred provider for local athletes and residents. Our commitment goes beyond treatment; we actively engage in community programs to promote health and wellness. Whether you're recovering from an injury, managing chronic pain, or looking to improve your athletic performance, Pro Physio is here to guide you every step of the way. Schedule your appointment today and embark on your journey to recovery!
Pro Physio & Sport Medicine Centres Pro Plus: Reviews
Fantastic experience: Lots of free parking, and staff is friendly and professional. The whole facility is clean and well organized.
Fantastic experience: Currently being treated for back issues by Neha Joshi.her and here are doing an excellent job.very pleased .
Fantastic experience: I had Andre at Pro Physio at 3570 Strandherd Drive and he was wonderful. The staff were great and the receptionists patient and responsive. I would highly recommend Pro Physio, especially at 3579 Stranderd Drive, Ottawa.
Fantastic experience: Great staff,everyone is very polite and professional . And they helped me out alot , most important they will take ohip with a note from your doctor .Special thanks to Mr. Bharat Sekhri and his team
Fantastic experience: Really good clinic! All physios and assistants are amazing. I always recommend this clinic.
Fantastic experience: I was recently treated for tennis elbow and a sore knee, and Pooja Rao was outstanding in helping regain full, pain free movements. Her assessment was thorough, it included seeking my input as well as her own evaluation. As time went on, she repeatedly sought feedback from me on how I was progressing, and continued to perform her own evaluation, adjusting treatment as needed, as well as giving me valuable exercises to do at home. I would definitely go back there should I ever need physio again.
Fantastic experience: Easy and free parking. Friendly staff at the front desk. Knowledgeable physiotherapists. Clean environment.
Positive experience: Good facility. Staff are attentive and treatment is effective.
Fantastic experience: Great people and very informed. Atmosphere is nice and treatment service very good. Highly recommend
Fantastic experience: I underwent two total knee replacements, both times I chose to go to the Pro Physio center. The staff was friendly, my physiotherapist Bharat was so knowledgeable and professional. Special mention to Fabio for his wonderful care. I highly recommend this center to anyone needing physio support.
Fantastic experience: My wife gets busier there she really likes it she says the staff is very nice compared to the other location which wasn't that great and my wife's massage therapist is awesome
Fantastic experience: This multi disciplinary facility is top dollar. The team is professional and friendly and it is evident that everyone who works there wants to be there; it shows in how they care for their patients. I highly recommend.
Fantastic experience: This is my second time returning to this clinic after re-injuring my shoulder, and once again I am receiving exceptional care from my physiotherapist, Pooja, and her team. The staff are highly professional, knowledgeable, and consistently friendly, creating a supportive environment throughout each visit. The facility is very clean, well-maintained, and equipped with modern, up-to-date technology. I highly recommend this clinic to anyone seeking quality physiotherapy care.
Fantastic experience: I thoroughly researched the reviews for Pro Physio Plus 3570 Strandherd, and found excellent reviews about Dilek Germen. With that I decided to book with her, I had to wait a few weeks to get in, because she’s so busy. That told me that there was certainly something positive to the reviews that I read. During my first appointment with Dileck she took her time to find out what injury I had, where it hurt, and how long I had been suffering with it. She explained why these things happen, and the particular therapy that may help. At one point I asked if she was a doctor because she explained everything so well, with precise in-depth medical terminology. She is so professional, thoughtful, friendly, and her kindness keeps bringing me back. Now don’t get me wrong, when Dilek did the massages on my very swollen knee, it hurt, because as we all know no pain, no gain. She alerted me to this right away, that I may not like her with what she has to do, because it will hurt. Dilek is also extremely skilled in acupuncture/ dry needling. I wouldn’t trust just anyone to put a needle between the femur and the tibia within the knee joint space when you have bone on bone. She knew how to perfectly place the needle in just the right spot. Dileck doesn’t forget about you when you leave the building if she knows that the therapy may have been more in depth, she checks in to make sure all is well. That to me is old school professionalism, ….such a lost art nowadays. To me it means the world! The staff at the front desk, as well as the staff assisting the physiotherapists care about their clients. They are very respectful, kind, and thorough. I can’t say enough about everyone I’ve been in contact with at Pro Physio, they go above and beyond. Rita Eagan
Fantastic experience: The pro Physio and Sports Medicine Centre at 3570 Strandherd Drive Ottawa is providing excellent service to patients. I have been emensly benefitted by Physiotherapist PUJA by her dedicated help in recovering from severe nerve pain in my buttocks and legs caused due to severe degenerative disc disease. I was having severe nerve pain and was not able to stand and walk. She helped me through her skilled Physiotherapy and has made me walk. I was very much disappointed with my condition but PUJA gave me hope that I will have good recovery and her efforts have made my life much better. I am highly obliged to PUJA for her help to me and wish her great success in her career. I also thank this Prophysio Centre and it's staff for providing excellent service to the patients. Wish best regards, Dr. Rameshwar Singh 14 North Harrow Drive Ottawa ON K2J 4V7.
Fantastic experience: I have been to this clinic multiple times for physio and Massages, staff are highly knowledgeable and friendly environment. Place is very clean with big space. Highly recommend this place.
Fantastic experience: Clean place, friendly staff and pleasant atmosphere. Vaibhavi Dumasia was my physiotherapist. I was lucky to have her as with her pleasant personality she assisted me step by step gently to manage my knee problem after knee surgery. I highly recommend her. Jiwan
Fantastic experience: I had an excellent experience at Pro.Physio as I was treated by VB as she helped me to recover from my injuries after my car was rear-ended and then a few months later my miniscus was torn. She and staff were very pleasant and I would highly recommend them . Thank You N. S.
Fantastic experience: I had a great experience with Dilek. She was knowledgeable, attentive, and truly cared about my recovery. Thanks to her clear guidance and personalized treatment, I saw real improvement in my back pain. The clinic is welcoming and well-organized, and every session felt purposeful. I’d highly recommend Dilek to anyone looking for expert, compassionate physiotherapy care.
Fantastic experience: I suffered from severe low back pain, but after my first session with Dr. Dilek, I noticed significant improvement. Although the pain hasn't completely disappeared (likely due to the nature of my job), it has greatly reduced in intensity and frequency. I'm grateful for Dr. Dilek's empathetic and supportive approach, which has made a huge difference. I had previously taken sessions with Vaibhavi, who was also very knowledgeable and always listened patiently, explaining exercises and everything in detail. Additionally, the entire clinic staff is very supportive and friendly. I totally trust this clinic; I would definitely choose it again and recommend it to others!
Fantastic experience: I’ve been going to this physiotherapy clinic for the past two months and I’m extremely satisfied with the care I received. Especially Ms. Dilek Germen— she was truly excellent. I walked in with pain and left feeling much better after two months of treatment. The atmosphere is very pleasant, and the staff are clean, professional, and clearly know what they’re doing. There’s no chaos — it’s a calm and peaceful environment, which I really appreciated. What impressed me the most was that my pain significantly improved in just two months. The extra online exercises they provided were also very helpful. They care deeply about their patients and are always attentive — you don’t have to constantly remind them of your needs, they already know what to do. A big thank you to the whole team. I highly recommend this clinic — especially Ms. Dilek Germen
Positive experience: My experience at Pro Physio at 3570 Standherd has been a very positive one. The facility is clean and the staff both friendly and efficient. Appointments are on time and the staff I have interacted with have been helpful and are serious about helping me receive the most benefit from each treatment. I would recommend this facility to anyone who needs help in restoring normal functioning after an injury.
Negative experience: Update. I am really sad to change my review as my last two appointments has been cancelled or changed with Shelly. Sadly I will not be returning as the customer service here is not the same. The pricing went up but the service went down. I get a voicemail to state Shelly is not available and no offer of rescheduling or offer of another availability just we are cancelling due to another leave. While I understand life happens but to have appointments cancelled twice after booking them months a part to give the therapist time is extremely disappointing. Ade, I think that is how you spell her name is so kind and helpful at the front desk. Shelly has magical hands. Highly recommend her. I was super nervous prior to my appointment but she made it so comfortable and the appointment just flowed by. I been in pain for weeks, I feel so much lighter walking out. Can't thank Shelly enough.
Hi Akito, thank you for taking the time to leave a review. We’re very sorry for the inconvenience caused by the cancellation of your appointment. We completely understand how frustrating this can be.
One of our team members is currently away due to an unforeseen personal matter. We appreciate your patience and understanding. Our team is working hard to support all of our clients during this time.
If you would be open to rescheduling with another massage therapist at our clinic, please feel free to contact us by calling 613-823-4993 or by emailing [email protected]
Fantastic experience: I recently underwent hip surgery and had the pleasure of working with Vaibhavi Dumasia for my post-operative physiotherapy. From the very first session, Vaibhavi's empathetic and professional approach made a significant difference in my recovery journey. Vaibhavi's expertise in physiotherapy is evident in her personalized treatment plans. She took the time to understand my specific needs and tailored each session to ensure optimal progress. Her adaptability was remarkable, as she seamlessly adjusted exercises based on my feedback and recovery pace. Throughout the sessions, Vaibhavi was incredibly supportive and approachable. She explained each exercise clearly, ensuring I understood the purpose and proper technique. Her friendly demeanor made the sessions enjoyable, and I always felt comfortable discussing any concerns or difficulties I encountered. What truly stood out was Vaibhavi's dedication to my well-being. She continuously monitored my progress and provided valuable insights on how to manage pain and improve mobility outside of our sessions. Her intelligent and compassionate guidance played a crucial role in my successful recovery. I highly recommend Vaibhavi Dumasia to anyone in need of physiotherapy. Her combination of professional expertise, empathetic care, and approachable nature makes her an exceptional physiotherapist. Thanks to her, I am now on the path to a full recovery and feeling stronger every day.
Negative experience: Ive been trying to reschedule at this physio since febuary 13th. Today, i finally get through just to have someone HANG UP ON ME TWICE! Super unprofessional to say the least. No biggie tho, ive only had this shoulder isdue for two years now. #canada Edit: Its been 3 days since i left this review and I still havent received a callback. Im offendedthat i seem to be singled outas a reviewer. The only difference i can see between other reviewersand myself is that I have a traditional european surname. So im pretty sure i am being excluded based on this factor because if youthink about it A)this place has 4.7* and the OWNER hassaid she has excellent customer service B)This is,BY fAR, the worst customer service in medicine i have eveveevever experienced in my 30 years as a citizen C)The vast majority of reviewers have non-european surnames. It is what it is
Hi Mr. Fonzarelli, we take your feedback seriously. Our clinic team would like to follow up with you in regards but are unable to identify you in our patient system. For further discussion, please feel free to contact Kim, Regional Director at [email protected]
Fantastic experience: Prutha Malavia is great physiotherapist at Proplus Physio on Strandherd Drive. She did thorough assessment and clearly explained the issue to me. I had many questions regarding my recent slip and fall injury and she attentively listened to my concerns. She offered treatment plan with personalized exercises as well as effective pain management techniques. She has positive attitude. There is quite a few paperwork requirement from my work which she timely completed on top of her regular duties and other appointments. She has compassionate approach and I feel well taken cared of. I highly recommend Prutha!
Fantastic experience: A couple of sessions with Sahil and I now have knowledge for managing my wrist pain that will last me a lifetime. Extremely knowledgeable and patient with explanations, I had a great experience with him.
Fantastic experience: I didn't get a chance to say goodbye to my therapist Bharat. He is truly exceptional, very compassionate, and caring. He effectively identifies the sensitive areas. The clinic is fantastic and the staff is incredible. I'd suggest this clinic to everyone.
Fantastic experience: I started my appointment at Pro Physio for a trigger thumb problem. My therapist was Pruthaben (Punta) Jaysukhbhai Malaviya. I felt comfortable with Punta right away. She is professional, personable, and has a calm demeanour. Punta provided exercises for me to do at home. Thankfully the therapy worked and my pain and discomfort was much improved!
Fantastic experience: I severely dislocated my knee about 4 weeks prior to a walking tour of Italy. Pruta was amazing and helped me get back on track for my trip. Could not be happier with the care and service received.
Fantastic experience: Thank you for all you do pro-physio plus, indeed all the staffs are amazing! From the reception you enjoy gentle smile on everyone’s faces. The receptionists are fast, friendly and polite approach even when I missed my appointments, always ready to help. Special thanks to my therapist (Vaibhivi) professionally careful and gentle while administering treatment. She’s ever smiling, listening, friendly and humble to the core… no wonder my recovery was so fast, you make me look forward to my next appointment every week. I will gladly recommend you anyday and anytime, you are amazing!
Fantastic experience: I have been a client of Dilek for the past two years. In both instances, she got to the bottom of the issue quickly and precisely. Exceptionally talented in diagnosis and treatment. She’s knowledgeable, caring, personable and professional. The whole centre and its staff is a cohesive and pleasant team. I highly recommend this centre and especially Dilek for physiotherapy.
Fantastic experience: I cannot thank Dilek, Rebecca and the whole team for the incredible care and and continuing support for my ACL reconstruction surgery. From the very first session, they have been attentive, knowledgeable and always tailored each exercise to my specific needs and progress. The environment was welcoming, and I continue to feel genuinely encouraged. Dilek took the time to explain every stage of the recovery process, ensuring I understand the importance of each exercise and how it would help me regain strength and mobility. Their expertise and patience has given me the confidence to push through and I am thrilled with the progress I have made so far. The facility is incredibly clean, has free parking and an entirely professional atmosphere.
Positive experience: Dilek is very nice and friendly. I highly appreciate her honesty and clear communication. I would recommend her.
Fantastic experience: I highly recommend this physiotherapy center for its exceptional care and professionalism. Dilek is my physiotherapist, she is outstanding—both highly skilled and incredibly kind and caring. Her passion for her work shines through in every session, and her hands-on approach makes a significant difference in the healing process. The entire staff is equally impressive, always welcoming with a smile. This clinic exemplifies excellent service and genuine care. If you're seeking exceptional physiotherapy, Dilek and her team are the ones to trust.
Fantastic experience: AMAZING CLINIC!!!! From the front desk staff to our PHYSIO Yashraj Vaghasiya. HE IS EXCELLENT!!! THE BEST IN THE BUSINESS!!!! Night and day from one clinic to the next! He is just simply the ULTIMATE BEST!!!!!!!!!!!
Fantastic experience: I had Sahil as my therapist and he is wonderful at his occupation. All the staff are friendly and they have many ways to make you well again. :) Highly recommend.
Fantastic experience: I was a client of Prutha after having a total knee replacement in July. Prutha is a knowledgeable and compassionate therapist who puts the care of her clients first. With her help I am now able to function normally in my daily routines without having to use a cane. She is absolutely fantastic!!! Also, the Staff at 3570 Strandherd are wonderful, always a greeting and a smile when they see you. If you need physiotherapy - this is the place to go! Jennifer
Fantastic experience: Dilek and Dr Lee are absolute life savers! I have been seeing Dr Lee for chiropractic adjustments for a while, and he is truly fantastic. When I required physio, I began seeing Dilek, and I cannot say enough good things about her. She is patient, and immediately got to the route of the issue. I always know I am going to feel better after my appointments. I highly recommend this clinic for both physio and chiro.
Fantastic experience: Amazing Clinic! Many Thanks to Dilek and her amazing team for the care and concern they showed me as I was recovering from “Frozen Shoulder”. They are the best of the best in the industry!! Thank you for giving me my life back.
Fantastic experience: This is the place to go if you need Physio! Dilek and her team are wonderful and have helped me manage my pain over the last 5 years.
Fantastic experience: I have been a client of Dilek for the past 3 years and would highly recommend her services. She's a very thorough, caring and hands-on therapist who takes the time to listen to your concerns and addresses them in a professional manner. She's always pleasant and makes you feel comfortable and supported. Dilek genuinely loves what she does and makes the health and well-being of her patients a priority.
Fantastic experience: My family of four have been going Pro Physio for 10+ years and we continue to return when we need treatment because they care about their patients, they work with us to diagnose and properly treat our pain, they are responsive and care about providing excellent service. I have been with Dilek for ongoing, chronic and widespread pain for many years and she always goes above and beyond to find the source of the pain and discomfort, she cares about making sure patients leave in less pain than when they came in and she takes a personal interest in all her patients and makes them feel comfortable.
Fantastic experience: I've had issues with my shoulder for 2 years and was diagnosed with frozen shoulder. I saw many professionals, and nothing seemed to help. I started seeing Dilek HEALING HANDS once a week since April, and within a few weeks, I felt a huge difference. I cannot emphasize how much she has helped me, I went from not being able to use my shoulder to doing my daily activities with almost no pain thanks to working with her. I have been to so many physiotherapist but I would say Dilek is the THE ONLY ONE who has something that can do WONDERS I would highly recommend Dilek.
Fantastic experience: We strongly support this business! Dilek is intelligent, easily reachable online, and very organized. She is adept at quickly diagnosing and treating problems. She is well versed in a variety of modalities, from acupuncture to cupping to physio or massage. Dilek truly cares about her patients, listens carefully, and is always eager to help. My family and I have been seeing her for almost two years, and she stands out as one of the best physiotherapists we've met. We highly recommend this therapist.
Fantastic experience: We would highly recommend this business! My family and I have been clients of Dilek for almost two years, and she has been one of the best physiotherapists we have ever seen; she takes care of her patients, is a good listener and always there to help us. Furthermore, she quickly diagnoses and treats the issue, and is exceptional at connecting with her patients on a personal level. She understands her patients needs and is approachable, responsive online, and organized. We strongly recommend this business.
Fantastic experience: Writing this review on behalf of my parents, Dilek German provided them excellent care, attention and treatment at there visits to the Pro Physio and Sport Medicine Centres.
Fantastic experience: The staff are wonderful at this clinic. Everyone I have encountered here is kind and helpful - from the front desk (thank you Kaberi) to the treatment areas (Lucia, Sharn, Dilek, Dr. Alex Lee). I will always be particularly grateful to Sharn (an angel who works there), Dilek (physiotherapist) and Dr. Lee (chiropractor) who have all been a Godsend for me. When you are in pain it or have some level of dysfunction it can effect everything in your life. When you're unwell, and lose some aspect of your health, you want nothing more than to get it back. The people you entrust to help you recover are so important. You can waste a lot of time, money and tears in the wrong hands. I feel so fortunate to have Dilek and Dr Lee involved in my care plan. I believe they are truly meant to do what they do for work. I am not fully out of the woods yet but on the right track and closer than ever. Thanks to a great team which includes my team at Pro Physio as well as a great family doctor and other supportive treatments, I'm showing improvements and getting close to recovery. It's been a long road to get to this place. Thank you Dilek and Dr. Lee for your care and for not giving up on me. God bless you!
Fantastic experience: One of my friends referred me to Dilek Germen for physiotherapy after my recent total knee replacement surgery. He told me that Dilek has "healing hands" and she will help me recover in a timely manner. I am glad I followed my friend's advice. Dilek was very accommodating and tried her best to fit my physiotherapy sessions into her busy schedule. Dilek's compassion to help heal her patients is reflected in her diligence and hard work in each session. Dilek is an experienced, kind, and caring therapist, and she keeps her patients motivated to work hard and achieve the full benefits from the surgeries. I appreciated all the help I received from the administrative and physiotherapy team at Pro Physio Plus located at 3570 Strandherd Drive, Nepean.
Fantastic experience: I have used a lot of physical therapists over the years, and Dilek Germen is by far the best I have encountered. Dilek is professional, yet compassionate, her knowledge and experience allows her to correctly assess the correct course of action for the injuries I have come to her with. I have called with urgent issues in need of physical therapy and she has always included me into her busy schedule. Dilek is the reason I am able to continue to enjoy the sports I love - Swimming, hiking and cycling at 68 years old. The rest of the staff who work with me at this centre have also been great, including the billing people who ensure my treatments go to my insurance co. first. Thanks all! Mary Devenny
Fantastic experience: I am lucky to receive care from Mayosha Parmar. She is a really Incredible individual, who is also professional, knowledgeable, friendly and compassionate. She utilizes the most effective and up-to-date techniques. As well as listening carefully to her patients concerns and gives them the time and care they need. I highly recommend her.
Fantastic experience: My time spent with team Bhumika and Fabio excelled my expectations. I was consistently greeted with smiles and positive energy. Their experience, expertise and knowledge assisted me in becoming healthy again. I thank you all for your continued support during my visits. Wishing you all a safe, healthy and sunny summer!
Fantastic experience: Having been attending Zannatun for the last 6-7 months I can honestly say that you won’t get a better massage. With the correct pressure Zannatun knows exactly the right areas to work on. I am continuously impressed by the professional and attentive care she provides each time I go. Needless to say I would highly recommend Zannatun. I am so sorry to hear that Zannatun is leaving Pro Physio.
Fantastic experience: I went to pro physio for years after breaking my neck. I seen Dilek who was the most understanding and professional physiotherapist i had ever been to . Dilek didn't only help to get me walking again but she made each and every visit wanting me to come back she makes you feel good about yourself her positive attitude is amazing she always has a smile on her face . Dilek also helped my son when he shattered his arm her care and professionalism helped hi. Get back to playing hockey again 5 months before the surgeon said he would .thank you Dilek for all you have done for both myself and my son .
Fantastic experience: I have had nothing but great experiences at Pro Physio 3570 Strandherd. The staff all work together as a friendly efficient family oriented team. I always feel welcomed & cozy everytime I visit for treatments. Special thanks to my PT Yash for his expertise & kind mannerism. Great work by all. Cy.
Fantastic experience: I can't thank Honey enough for the fantastic work she has done to help me recover from my injury. Her expertise, patience, and encouragement have made all the difference in my healing process. Thanks to their personalized treatment plan and attention to detail, I've seen such a significant improvement in my mobility and overall well-being. If you need a fantastic physical therapist, I highly recommend Pro Physio & Sports Medicine Centres Pro Plus. They truly go above and beyond to help their patients reach their goals. Thank you so much, honey Thank you
Fantastic experience: I have been a client of Dilak Germen for at least 12 years now due to badminton injuries. She is the best, still I am able to play badminton is just because of her. She's been an excellent care provider and has given me plenty of helpful tools and tips. The entire staff have always been professional, thorough and friendly. Great place for all your physio needs.
Fantastic experience: I have experienced great results from my physio therapy at Pro Physio and can always rely on expert treatment with Dilek. She is extremely professional and skilled. I have had an assortment of different types of injuries, which have all been dealt with in an efficient, effective, and timely manner.
Fantastic experience: I have been seeing Dilek first for my knee and now for my shoulder. She is very knowledgeable, personable and effective. I get relief from pain whenever I see her and the exercises she gives are really helpful. The whole group work so well together and support each other as needed. Thank you
Fantastic experience: I have been treated by Dilek for neck, shoulders and posture problems. During treatment that normally extends for a period of time you get to know your therapist quite well. I was fortunate to meet her and be under her care. She is very thorough in her approach, her bed side manner is irreproachable and her kind nature made me fill well. 100% I am pleased to refer her
Fantastic experience: Dilek has saved me numerous times over the years. She always takes the time with her patients and never rushes. Unlike a lot of other Physiotherapist I’ve been to before her, Dilek is very hands on. She definitely has the healing touch.
Fantastic experience: Hi, I have been given treatment by Physiotherapist Dilek for some time and quite satisfied with the outcome . I would certainly rate Dilek very high and the Staff there for their professional and courteous approach in dealing with patients and recommend them.
Fantastic experience: This place has very best and hardworking physiotherapist. My therapist was Rathna, he is very good and has a lot of experience. The staff is also very friendly and respectful.
Fantastic experience: I would highly recommend Rathna for Physiotherapy. He is extremely professional at what he does and makes you feel comfortable during treatment. He is also great at explaining what's going on with your injury and demonstrates genuine attentiveness to his clients.
Fantastic experience: I have had a raft of issues over the years and each time the clinic comes through to help me. My latest journey to a recovery of issues related to my back and muscles is being taken care of by Rathma(Physio), Dr. Lee (Chiro)and Sheila (massage). It’s refreshing to get all my needs taken care of by a team that can help me. All the staff here are truly wonderful and I’m grateful for their help.
Fantastic experience: The staff is very friendly. Dilek is very professional in her job. I recommend her for physiotherapy and give her 5 star for her services.
Fantastic experience: Terrific physio crew here. Lots of care, take the time to explain absolutely everything to you. Lots of variety in strecthes and exercises to help bring your body back to square one. Gave me a stretching routine at home to help out between sessions Andrei has been helping me through a bad shoulder and a few weeks later I'm already so much further than I was with range and pain level. Centrally located too so it's easy to find. Can't recommend enough.
Fantastic experience: I have been a patient here for two years and the physio staff are awesome! Dilek has been my primary and she is professional and kind! Thank you for helping me with my recovery.
Fantastic experience: I have been a client of Dilek for many years. She has successfully treated me for several different problems. She and the other staff are caring and friendly. I highly recommend Dilek and this Pro Physio location.
Fantastic experience: Dilek has been amazing in helping me deal with my recovery from my accident. Always professional, very knowledgeable and helpful.
Fantastic experience: Andrei Georgescu is a great assets to the Barrhaven Clinic. He is very polite, friendly , knowledgeable , professional and never too busy to find out how you are doing. He is very unique in that he remembers everything about your pain and symptoms . He takes a very holistic approach and encourage you to do the exercises at home . I am very grateful in having Andrei as my physiotherapist and attending treatment in a place that have great support staff at the Barrhaven Clinic . I highly recommend the Barrhaven Clinic.
Fantastic experience: I have been coming here since 2018. I had moved away and back again and started seeing Andre regularly again. He did not miss a beat. Remembered me, what car I drive, my job. The friendly and professional manner that everyone that works there upholds is fantastic. You feel like you’re walking into a family members home (one that you like and are close with anyway). The facility is well laid out. You aren’t cramped on top of someone else, a gym to not only explain but demonstrate and help you understand exercises and stretches to help you. Overall cannot recommend enough. There is no 6 start option on Google, but unofficially I rate them 6 stars! ⭐️⭐️⭐️⭐️⭐️⭐️
Fantastic experience: I've been treated by Andrei G for 10 years for various injuries, some serious. Andrei as well as the support staff have always been extremely professional and he has always improved my recovery. I was his first patient!
Fantastic experience: Dilek has been my Physiotherapist of choice for many years; for many reasons! As I age I’ve experienced new Pains & Strains new to me. Dilek is gifted in determining the issue, what’s required & the appropriate exercises for flexibility & strengthening. She is skilled, always a professional, personable & dedicated . Anytime I have flair-ups she finds a way to fit me in ASAP which is incredible given her busy schedule & Popularity. There are many good physiotherapists out there- Dilek is one of The Exceptional ones!
Fantastic experience: I have used this clinic several times. The staff is knowledgeable, competent and attentive. I have most often seen Dilek and more recently, Yash. I highly recommend both therapists who both provided top notch care.
Fantastic experience: I am quite impressed by the treatment and advice given by the physiotherapist Yashraj. He patiently listened to my problems regarding neck pain and provided comprehensive treatment by being client focused. I would surely recommend him to anyone in need.
Fantastic experience: I had an amazing experience over here in this clinic with Yashraj(Physiotherapist); not only he was accurate with diagnosis but also treated me well that I could again participate in my game without any pain and injury. I would surely recommend Yashraj and this clinic for such sports injury.
Fantastic experience: Went to see Dilek for tennis elbow and she was excellent. Very caring and made sure to get to the root of the problem, treated using many different techniques and taught me how to continue care at home. Will definitely go back to her for any future care.
Fantastic experience: one of the best physio clinics i have ever been to. The team is super friendly and welcoming! I have been getting treatments for the past few months now and never felt any better. Lots of experience from all the physios, they can handle any type of pathology. Highly recommend!!
Fantastic experience: I’ve been going to see Marie-Anne from 2013 for my shoulder and she is been amazing and then I switched to Dilek because I needed to go after my working hours and she is a healer for me I went recently unable to walk from the pain in my Knees and hip and I left with no pain and I was able to walk. Dilek worked on me from her heart, she feels my pain and she did all what is in her power to make me feel better. I have been going for years and I will continue to do. Thank you Dilek for the good heart and I would recommend her for anyone wants to feel better.
Fantastic experience: The staff at Pro Physio are all friendly. I have been working with Dilek, and she has done a great job. I highly recommend Pro Physio and Dilek the best.
Fantastic experience: Dr. Rathna Durai is very knowledgeable, caring with great bedside manner. He loves what he does and it shows. He helped me with my lower back rehab from an old injury. I was scared to go back to the gym but after a few sessions with Dr. Rathna my confidence was back. I also had a problem with my neck muscles spasming due to improper posture issues for which I went back to him and again, in a few sessions I was feeling great. I would highly recommend Dr. Rathna. Kruti at the front desk is very professional and efficient. It's always a pleasure dealing with her.
Negative experience: I have been in this location last week the Carleton hospital refer me to this location the worst experience I had is the the docter in this location is worst ever he told me the he dosent have time to lesson to me he said it's a busy clinc which make really disappoint me this is not the the right way to way to treat the patients very sad .
Dear Hekmat, thank you for leaving a review of our clinic. I'm sorry to hear about the negative experience at our clinic. We would like to take this opportunity to learn from our less-than-perfect interactions. We always appreciate feedback and I would welcome more insight on how we might improve our service. Please feel free to call the clinic and ask to speak to me, Dilek Germen (Clinic Director) at (613) 823-4993. I thank you for your time.
Fantastic experience: I’ve been a client of Dilek since 2015 and have always experienced great service. After recently getting knee surgery, I chose to continue with the service Dilek provided and my recovery period was half the time. In fact my surgeon was very surprised on my first follow up appointment. Once my insurance provided me with a new physiotherapy centre to complete my rehab, my progress immediately deteriorated. After my appointment with my surgician, I once again became Dilek’s client and the change in my knee was felt within two short weeks. Dilek’s care to detail, compassion while listening to and advocating for her clients concerns sets her apart from others. She does this by pushing her clients without inflicting pain or discomfort. I was recommended to Dilek by a friend and I’m now writing this to recommend her to everyone looking for the best.
Fantastic experience: The staff at Pro Physio are all friendly and welcoming. I have been working with Dilek, and she has done a great job at brining my pain level from a 10 to a 1! Almost at the finish line!
Fantastic experience: Dilik, Andrei and team are a Godsend. At 54 years old, I am still powerliftering. Since 2015, they have helped to keep me in the game! From treatment, to motivation to identifying and helping me break through weak points, they are the full package. I have tried numerours other physio therapists and treatment modalities, but get the most for my time and money from this team.
Fantastic experience: My recovery from an ankle fracture was definitely accelerated because of the great work of Amr. His dedication, knowledge and hard work really made a difference on my healing. Amr is very friendly and attentive. I feel very lucky to have had him as my physiotherapist. I also want to mention that all of the other staff at the Centre are also great and clearly, client focused. This was not the first time that either myself or one of my family members have used the Centre's services and without fail we have always had exceptional service.
Fantastic experience: I have received Physiotherapy from Andrei at this clinic and I am impressed by his knowledge and level of care that he provides. The home exercises that he prescribed has also been very helpful. Overall satisfied!
Fantastic experience: Thanks Rathna Durai for your excellent service today and patience. You made me feel at ease about my neck stiffness and I already started feeling better. I appreciate your hard work and commitment.
Fantastic experience: I have received Physiotherapy from Andrei at this clinic on two separate occasions over the last 4 years and I can only say great things about him. He is very knowledgeable and tries many different things for your treatment: acupuncture, massage, ultrasound. He is committed to resolving your issue and provides you with background information regarding your injury so that you understand it. He will also give you at home exercises to go with your treatment plan. The front desk staff is also friendly and accommodating, and it is a pleasure to visit them on a weekly basis. Great clinic.
Positive experience: Came here a few times last week to have my golfers elbow looked at due to recent pain and all I received each time was 12 minutes on the Tens machine (without any heat or warm towels applied), maybe 1 minute of the physiotherapist lightly touching the "tight spots" and some unclear "exercises". I have a Tens machine at home, and if this is all I needed, I would have saved myself the money and time. My initial assessment was 30 minutes, and my following "treatments" were over as fast as the Tens machine finished beeping. Ibalance Physio or Vitality Wellness are 10x better and much cheaper.
Gustavo, thank you for your feedback. We always aim to provide effective treatments and we regret that you did not feel this was the case. We hope to make this right for you - feel free to reach out to us, Dilek or Andrei (co-Clinic Directors) at 613-823-4993 if you'd like to chat further.
Fantastic experience: I was treated by Gaurav for a reoccurring adductor injury. This is the third time going to physiotherapy for this injury and I was hoping to sort out the root problem to why this kept happening. Gaurav was both thorough and informative when it came to discussing a proper recovery/return to activity plan. He was also able to point muscle weaknesses and trigger-points that I hadn't ever been told about by previous physiotherapists. My recovery took longer than expected, but I feel as though I now have the tools and exercises necessary to avoid injury in the future. Thanks Gaurav!
Fantastic experience: The facility is top notch, the staff are even better. The quality and care you will recieve from the intake to the treatment is spectacular. The front desk team as busy as they are, always make time for you, and make you feel welcomed. As for the physio team, they really listen to your needs and explore all options for your treatment. They see what works for and doesn't. I'm glad I came here. I was looking for a physiotherapist who would spend time on me and not just hook me up to a machine and come back 45 min later. Thank you for all the help
Fantastic experience: Friendly Staff. As for physiotherapists I had Dr. Rathna Durai who was kind and very helpful. He helped me fix knee which I had been having problems with for a couple years due to an old injury. Overall great place to go
Fantastic experience: I had knee surgery where they had to operate on my bone (tibia). After 3 weeks of being unable to put weight on my leg, my muscles had atrophied and I could barely walk. With the help of Cecilia Gard at pro physio, I recovered really quickly. She was really knowledgeable and warm, and her treatments and exercises have really rehabilitated my leg. After 2.5 months post surgery I'm recovered and life is back to normal! I really credit her therapy and support for my speedy recovery!
Fantastic experience: Excellent experience at Strandherd Pro Physiotherapy where the staff tailor the right plan for everyone's specific physical issues. A big thank you to Andrei Georgescu who is very knowledgeable, thoughtful and professional. He does a great job caring for his patients while creating a friendly and comfortable environment. I highly recommend Andrei's service and Pro Physio treatment.
Fantastic experience: I have been going to Dilek for my various injuries over the years. She is an awesome therapist! She is very experienced, professional and caring. She applies the best treatments possible and explains the process. Each session is a great experience with her. She has helped me a lot to recover from my injuries. The vibe in the clinic is also very nice, everyone is very friendly. Highly recommend Dilek and her clinic.
Fantastic experience: Dileck is the best physiotherapist I've ever had. She easily identifies the problem and offers practical solutions, is approachable and funny too!
Fantastic experience: I have been going to Pro Physio Plus for a few months for physiotherapy treatments following a broken wrist. I was treated by Rathna Durai who has been fantastic! I was very distraught after getting my cast off at how little I could use my hand but with Rathna's therapy, I quickly made great progress. He was knowledgeable, efficient, and never recommended anything unnecessary. Thanks to him, I was able to get back on my bike and doing some of my regular exercises and activities in no time. Also, the front staff at the clinic have always been friendly and professional. Highly recommended!
Fantastic experience: I have major muscle tension in my shoulder and hip and Andrei has been absolutely amazing. He knows exactly where to focus on and provides me the exercises that I can do at home. Amazing service and quality of work.
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