Quality Health and Performance
Welcome to **Quality Health and Performance**, the premier wellness collective located in the heart of Downtown Kitchener. We are dedicated to providing holistic, evidence-based healthcare that addresses the root causes of pain and dysfunction to help you achieve your full health potential.
Our multidisciplinary team of clinicians specializes in a comprehensive range of services, including **chiropractic care**, **registered massage therapy**, **acupuncture**, **osteopathic manual practice**, and **psychotherapy**. Whether you are recovering from a sports injury, managing chronic back or neck pain, seeking relief through stress reduction, or looking to improve your mental well-being, we offer personalized treatment plans tailored to your unique needs. We proudly serve patients of all ages, from pediatrics to geriatrics, ensuring accessible care for every "breed" of patient.
Led by clinic owners Dr. Stacey Cairns and Dr. Paige Hanmer, our practice combines clinical expertise with a warm, friendly, and patient-centered approach. We believe in empowering our clients through education and active participation in their recovery. With convenient online booking and flexible hours, Quality Health and Performance is your trusted partner on the journey to a healthier, pain-free life. **Heel** home to relief and wellness at The Q.
Opening hours
- sunday: (closed)
- monday: 12h-20h
- tuesday: 10h-18h
- wednesday: 7h-20h
- thursday: 9h-20h
- friday: 9h-16h
- saturday: (closed)
Our comment from PhysioFinder.net about Quality Health and Performance:
A Patient-Centered Approach to Chiropractic and Massage Therapy
Quality Health and Performance has established itself as a premier destination for chiropractic and massage therapy, distinguished by a deeply personalized approach to patient care. The clinic’s practitioners, including Dr. Stacey Cairns and Dr. Paige Hanmer, are frequently praised for their ability to listen intently to patients' concerns and tailor treatments accordingly. Whether addressing chronic neck issues, post-surgical recovery, or pregnancy-related aches, the team focuses on understanding the root causes of discomfort rather than simply treating symptoms. This attentive, holistic method ensures that each visit is customized to the individual's specific needs, creating a sense of trust and safety from the very first appointment.
Expertise in Manual Therapy and Chiropractic Adjustments
The center is renowned for its skilled manual therapists and chiropractors who utilize a variety of advanced techniques to relieve pain and restore mobility. Registered Massage Therapists such as Justine Precepa, Andreas Engel, and Carol are highlighted for their intuitive and effective approaches, often incorporating deep tissue work, trigger point therapy, and specialized techniques like facial stretching. Dr. Stacey and Dr. Paige are commended for their thorough diagnostic processes and gentle yet effective chiropractic adjustments. Patients consistently note that these experts not only alleviate immediate tension but also provide guidance on exercises and lifestyle changes to support long-term wellness and prevent future injuries.
Welcoming Atmosphere and Comprehensive Support
Beyond clinical excellence, the clinic fosters a warm and inviting environment that puts even first-time visitors at ease. Reviewers frequently mention the friendliness and professionalism of the entire staff, from the front desk team to the therapists. The clean, modern facility is complemented by convenient amenities, including ample free parking and easy access in downtown Kitchener. Additionally, the clinic offers practical services such as direct billing to insurance plans and an intuitive online booking system, reducing administrative barriers for patients. The team’s dedication to creating a relaxing and supportive space is often cited as a key reason patients return, describing their experiences as both therapeutic and rejuvenating.
- Chiropractic Care: Specialized adjustments for back, neck, and joint pain, including care during pregnancy.
- Massage Therapy: Deep tissue, trigger point, and relaxation massage tailored to individual needs.
- Personalized Plans: Custom treatment strategies that include exercise coaching and lifestyle advice.
- Patient Comfort: A non-pressure environment that respects patient boundaries and comfort levels.
Quality Health and Performance: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 60 reviews
Fantastic experience: Dr Stacey and team are the best of the best! Highly recommend.
Thank you so much for the 5 star review, Ian! We appreciate your support!
Fantastic experience: I had a really great experience with my massage. Andreas Engel is the best! He took the time to explain the procedure and provided an amazing massage. I’m already feeling so much better after just one treatment. I can’t wait to go back! Thank you so much, Andreas! I truly appreciate your care and professionalism. ❤️
Thank you so much for your glowing review, Balraj! We look forward to seeing you again!
Fantastic experience: Just had a massage with Justine and I feel like I walked out with a brand new back! Justine listened to why I was coming in for a massage, talked me through what treatment she thought would be beneficial for me, and ensured I was feeling comfortable in the space. She is very friendly and welcoming and made my first visit so easy and relaxing - definitely looking forward to future massages!
Thank you so much for the 5 star review, Cameron! We are so happy to hear about your wonderful experience with Justine!
Fantastic experience: Dr Stacey and staff are very friendly and professional.
Thank you for the kind words, Barb!
Fantastic experience: I’ve had a great experience at Quality Health and Performance. I see Stacy for chiropractic care and Carol for massage therapy, and they are both amazing. They are very caring, truly listen to your concerns, and make you feel comfortable throughout the treatment. They have helped me so much with my neck and back pain. I highly recommend them to anyone looking for professional and compassionate care.
Thank you so much for the review, Farinaz! We appreciate your kind words and recommendation!
Fantastic experience: I have been seeing the practitioners at this clinic since they first opened. They all provide high quality and individualized care/treatment. I highly recommend!!
Thank you so much for 5 years of support, Rebecca!
Fantastic experience: I have been going to the Q since they opened!! Dr. Paige is an incredible chiropractor, she helped me so much while I was pregnant with any aches and pains, and Justine is one of the best massage therapists I’ve been to. A very professional and comfortable clinic with the friendliest practitioners! Highly recommend!!!
Thank you so much for your 5 star review and 5 years of support, Amanda!
Fantastic experience: I’ve been seeing Dr. Stacey for about a year now and cannot recommend Quality Health and Performance enough! A nagging injury was completely gone with a few treatments. I love coming for comforting atmosphere, the chats, and adjustments. I recommend to everyone!!
Thank you so much for your kind review and recommendation of The Q, Leslie!
Fantastic experience: Dr. Paige has been my go to chiropractor for years now! She is extremely knowledgable and provides excellent treatment. Always so welcoming and understanding of my pain. The Q is an excellent place to go for all your treatment needs!
Thank you for the kind review, Brandon! We are so happy Dr. Paige has been able to help you!
Fantastic experience: I was always nervous about seeing a chiropractor because of the adjustments, but my experience at Quality Health and Performance has been amazing. Dr. Stacey Cairns never pressures me and offers so much more than just “cracking.” I have chronic neck issues from work and she has truly been a miracle worker for me. The clinic itself is lovely, welcoming, and the entire team is so friendly. Highly recommend!
We are so happy to hear about your experience with Dr. Stacey at The Q, Juliet! Thank you for your 5 star review!
Fantastic experience: Clean, knowledgeable, they respected my son needs in his first visit, explained the procedure thoroughly. 10 stars
Thank you so much for the 10 star review, Rania! We are so glad you and your son had a great experience at The Q!
Fantastic experience: I developed a weird knee pain in both and went to Dr. Stacy Cairns. The exercises, suggestions and methods conveyed by her helped me recover 90% if not fully. Now my knees rarely give me any trouble. If not for my stupid psychological condition, I would have loved to go for follow ups to completely rid me of knee pains. Would recommend as she helped me a lot and I can feel a ot of difference.
Thank you so much for your kind review!
Fantastic experience: Absolutely saved my body. I would recommend Stacey to anyone looking for chiropractic care.
Thank you so much for your recommendation and review, Louise!
Fantastic experience: Love coming here. Great people and great service :)
Thank you so much for your endless support, Harsimran!
Fantastic experience: I’ve been seeing Justine regularly since the start of the year, and I can’t recommend her enough. From day one, she took the time to understand my concerns and tailor each session to what my body needed. Her expertise, professionalism, and intuitive approach have made a noticeable difference in my overall well-being. Not only have I experienced real improvements in my physical health, but I also feel more relaxed and balanced after every visit. Justine is genuinely gifted at what she does, and I feel lucky to be one of her clients.
Thank you so much for the kind review, Kaitlyn! We are so happy you feel so supported at The Q with Justine!
Fantastic experience: I have been a RMT patient here for a few months now and Andreas has been fantastic. The team is very welcoming, and leaving in better shape than when come in is always the goal. It’s also great that they can direct bill some insurance plans as well!
Thank you for the positive review, Bella! We are thrilled that you always leave feeling better than you came in!
Fantastic experience: Some of the most fantastic people you’ll meet. You always leave feeling better than you came in - highly recommend working with Stacey and Paige!
Thank you so much for your kind review, Matt!!
Fantastic experience: I've been seeing Justine for almost a year and she's great! She really focuses on the issues I have and has a great technique. I also recently saw Stacey and she was patient and thorough on my first appointment.
Thank you so much for the 5 star review, Kate!
Fantastic experience: I have been to my fair share of RMT’s and Carol is the best of the best! Whether you’re looking to resolve pain or simply enjoy a massage, I highly recommend visiting Carol. Every time I leave my massage feeling better than when I arrived. Everything is always clean and the staff here are all super welcoming!
Thank you so much for your lovely review Rachel! We look forward to seeing you soon at The Q!
Fantastic experience: Andreas was professional, friendly, and very thorough! Would recommend.
Thank you so much for your kind review, Alex! We look forward to seeing you again at The Q sometime soon!
Fantastic experience: Justine and Andreas are GREAT therapists! I had scapula pain and after I went to another clinic I wasn’t convinced with the treatment I got. I’m glad I found Quality Health and Performance! Justine was so nice and gave me some exercises to help with the pain after the most relaxing massage I’ve ever got! I convinced my boyfriend to try this clinic and since Justine wasn’t available, he went with Andreas. He has nothing but nice things to say about him! I hope you get more patients because your service is excellent :) keep up the great work!
Hi Ana,
We really appreciate you taking the time to share such kind words! Thank you for choosing our clinic, and we look forward to seeing you again soon!
Fantastic experience: Great service and very friendly staff. Highly recommend! Dr. Paige is an awesome chiropractor that has helped reduce my back pain substantially. Andreas is a great registered massage therapist and I always feel much more relaxed physically and mentally after one of his sessions.
Hi Devon,
Thank you so much for taking the time to share your experience about Dr. Paige and Andreas. We are so happy you have chosen us to be a part of your health and wellness journey and we look forward to seeing you in the near future!
Fantastic experience: Justine is the best Massage Therapist in the world. (Mic drop.) Acupuncture with Megan was one of most relaxing experiences I have ever had .
Hi Jeremie!
Thank you for sharing your experience with us. We will be sure to pass along your kind words! Be well!
Positive experience: I had a few appointments with Dr. Melanie Furtado and she's great. Really nice person and helped me a lot.
Hi Gilberto,
Thank you so much for sharing your experience with us! We are happy to hear Dr. Melanie has helped with your health and wellness journey! We look forward to seeing you in the near future. Be well!
Fantastic experience: Great practitioner's and great client care!
Hi Jordan! We really appreciate your positive feedback! Thank you so much!
Fantastic experience: Incredible place, with very friendly and helpful staff. I would highly recommend for any of their services offered.
Thanks Kristina! So happy we have been able to help!
Fantastic experience: I had a treatment today with Andreas, it was very relaxing and therapeutic. He is very patient and clearly likes what he does for a living. Highly recommend especially if you like trigger point therapy and deep pressure. Space is clean and staff are professional.
Hello Adam,
We are happy to hear you had a great experience at our clinic. We will be sure to pass along your feedback to Andreas and we hope to see you again in the near future. Be well!
Fantastic experience: Paige, Stacey, Justine and everyone else that works here is an absolute delight. Their amazing services have really helped my partner and I. Highly recommended if you are looking for QUALITY help while on your healing journey.
Hi Madeline! Thank you for your kind words! We are so happy that you have chosen us to be a part of your health journey! Be well!
Fantastic experience: Dr Stacey has been my chiro for many years now. I drive all the way from Mississauga because of her quality service! She listens, cares and is passionate about what she does! I recommend
Hi Madiha! We are so happy that you have found a health care partner in Dr. Stacey. Be well!
Fantastic experience: Excellent Chiropractor , one of the best treatment we received at this clinic , Dr, Paige took the time to diagnose, explain and treated my daughter's upper back pain, my baby girl has been complaining about back pain for a couple of months, I have taken her to another chiropractor where he gave me a totally different diagnose had us all worried about her health, we took her to the family doctor where he thought it was only a muscle aches and muscle spasms in her upper neck, I look for a female chiropractor and I thought maybe they know the female body part better than a male chiropractor dr. Paige was an excellent with my daughter she diagnosed, explain everything in details and treated her. I highly recommend her and this health clinic, they lead by honesty and integrity the Clinic is clean smells good and they are very friendly. Thank you your professionalism
Hi Delon! Thank you so much for your glowing review! Our goal at Quality Health and Performance is to always provide the best care possible for our patients, and we are so happy to be able to support you and your family in your health and wellness goals. Our practitioners will always do their best to diagnose, support, explain, and provide the best treatment plan for the individual. We look forward to seeing you back in the clinic!
Fantastic experience: I highly recommend!! Dr. Stacey has been my chiropractor for a couple of years now. She's very knowledgeable and professional. She's always been able to diagnose/treat my issues quickly! The entire staff is so friendly and welcoming. They offer many different services. Recently, they even added a back to basics training session to help coach basic exercise techniques. This is great for anyone wanting to get active again but are unsure of what to do.
Hi Allan! We are so happy you are having such a great experience with Dr. Stacey. We will be sure to pass along your feedback. Be well!
Fantastic experience: I had a massage with Justine and she was FANTASTIC!!! The other clinic staff are great too in booking and billing, etc! The environment is very clean and welcoming. Highly recommend!!
Hi Melodie! We are so happy to hear about your positive experience with Justine and the clinic! We look forward to seeing you again soon!
Fantastic experience: I would highly recommend Quality Health And Performance! The staff are super professional and friendly. I came here because I had a lot of upper back/neck pain and needed relief as soon as possible. Andreas took the time to explain what he was doing and made me feel super comfortable. This young man can take out any knot or “trigger point” as he calls it and I’m feeling back to normal. 100% will be back in the next week and book a full 60 minute session. Shout out to Andreas and the lovely staff at Quality Health And Performance!
Hello Ryan! We are happy to hear about your experience at The Q! We look forward to seeing you again soon!
Fantastic experience: I had a massage with Andreas today, I must say I am very happy with his treatment style/ approach. He provided me with a comfortable experience as he is very friendly and knowledgable. He preformed a variety of deep tissue techniques such as facial stretching to help relieve my areas of tension. I highly recommend him and the team at Quality Health & Performance
Hi Tim! Thank you for your review! We will be sure to pass along your kinds words to Andreas!
Fantastic experience: First time ever using a chiropractor but was put at ease and worked entirely off my comfort level. Especially so today, it was nice to know the staff was full vaccinated and staying safe! Was recommended to me by a relative and did not disappoint, happy to recommend them as well!
Hi Garret! Thank you for your kind words!
Fantastic experience: I started seeing Dr Stacey when I was pregnant, and have continued seeing her afterwards to help with the back pain I get from being a hairstylist. I can’t recommend her enough, my entire family has started seeing her and she’s helped us all immensely!
Hi Ivana! We are so happy to hear that you and your family have chosen The Q!
Fantastic experience: The clinic is very welcoming and professional. The staff is also very friendly and professional. Stacey is an amazing Chiropractor and has worked wonders on my neck and back. I used to get migraines once a month and since seeing Stacey for the past 6 months I haven’t had a single one.
We are so happy to hear that you have been migraine-free! Thank you Martina!
Fantastic experience: Been for Chiro with Stacey and Message with Justine for minor injuries from running and lazy desk job pains. 10/10 every time, the only place I will go.
Thank you for all of your support and we so appreciate your 5 star review, Zack!
Fantastic experience: I am thrilled to be a patient at The Q! I have been seeing Dr. Stacey for a few years and she has done wonders for my back, neck and shoulders. Each appointment is customized for my needs and I always leave feeling much better than when I arrived. Dr. Stacey, Dr. Paige and Justine are very caring, professional, and devoted to their work - I can't say enough good things about them. The clinic itself is new, inviting and conveniently located. Online booking is also a breeze. I would not hesitate to recommend The Q to anyone in KW!
Thank you Brie! We are thrilled to have you as one of our patients!
Fantastic experience: The best massage therapy and chiropractor clinic I have been to in a very long time. Addresses the areas of pain and helps create a long term solution of fixing the problem permanently. Highly recommend Justine, their massage therapist and any of their chiropractors at this clinic!
Thank you Christina! We appreciate your feedback!
Fantastic experience: I have been a patient of Dr. Cairns for a couple years now, and she is absolutely terrific! She is very attentive and thorough, every time I leave the clinic I feel much better. She was able to help me with my wrist pain and lower back issues, each visit has left me feeling significantly better. The clinic itself is a very welcoming environment, and new. I have never had an issue with parking and it is very easy to locate. I highly recommend booking an appointment here for whatever your needs and I believe you will be well looked after.
Thank you Harsukh! We will be sure to pass along your feedback to Dr. Cairns.
Fantastic experience: I have been visiting Dr. Stacey over a year now. She helped me immensely with my ACL injury which allowed me to have better range of motion in my right leg. She is always devoted to her work and gave her best to solve any issue I have had whether it was my leg, shoulder, neck or lower back pain. I have been to other chiropractors before but would definitely recommend Dr. Stacey over the others.
Hi Natun! We are so happy to hear you've had a great experience at our clinic!
Fantastic experience: The professional team at Quality Health & Performance have helped my back issues so much. Dr. Stacey Cairns is a top-notch Chiropractor - identifying underlying issues and effect treatments! Dr. Paige Hanmer is also fabulous! And RMT Justine Precepa has great techniques: these treatments complement my chiropractic sessions and help my pain immensely. THANK YOU all! Highly recommend. ☆☆☆☆☆☆☆☆☆☆☆☆☆☆
Hi Pamela! Thank you so much for your kind words!
Fantastic experience: Love this clinic! Everyone is so welcoming and friendly. Highly recommend for both massage and chiropractic services.
Thank you for your review, Claire! It is always great to see you at the clinic.
Fantastic experience: It was a pleasure to work with Dr. Stacey and Dr. Paige. They were very friendly and I was really impressed with their professionalism and enthusiasm. The facility is also very nice with lots of free parking and easy access near Victoria and King in downtown Kitchener.
Thank you for your review, Simon!
Fantastic experience: Highly recommended! Dr. Paige Hanmer and Justine Precepa, RMT provide an exceptional level of care focused on the individual. A few weeks into the the treatment plan and I'm already feeling better than I have in years, Thank you!
We are so happy to hear you are feeling better! Thank you for your review, Astra.
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