PTI Physiotherapy

Fantastic experience: I have known Pam and been a client for over 20 years. She has treated me for all sorts of things, both minor and major. She is knowledgeable, friendly and competent. She is always willing to go the extra mile, including doing house calls, if necessary.

Fantastic experience: I've been extremely satisfied with the Physical Therapy Institute and can fully recommend their services. After more than three years of pain in my neck and shoulder and many other therapists, finally I found the place that was able to help. Thorough analysis and effective treatment. Thank you!!

Fantastic experience: I cannot recommend The Physical Therapy Institute enough. I have had several injuries over the years and the attention and care provided has allowed me to fully recovery. Pam's techniques have given me instant pain relief and dramatic inflammation reduction. Pam is incredibly knowledgeable and truly a miracle worker.

Fantastic experience: Pam is amazing. She's deeply knowledgeable about the body and how to heal it in different ways. I went to her with tennis elbow and two weeks later, (4 apts) I'm doing a lot better. I'm optimistic I'll be able to get back to specific sports like mountain biking in the next few weeks - which is so much better than the many month prognosis I'd read about! Thanks so much Pam.

Fantastic experience: I was referred to Pam by a colleague and I am quite happy I went. I had pretty bad back, shoulder, neck and arm pain on my left side. My left arm was also occasionally going numb. During my first two visits, Pam used dry needling and manually worked on my back and neck. The pain has significantly decreased after these two visits. I am already back at the gym and on my way to being pain-free. Pam really took the time to listen, provided great advice and explained what was going on with my body. You can tell she really cares about her clients. Highly recommended.

Fantastic experience: Pam Siekierski is a miracle worker. No matter what injury or chronic condition I bring to her, she has me healing and mobile in no time. The new location at 90 Genest is a welcoming, home-like environment, free of distractions and very private. If you dislike clinical settings, or PT in open spaces, this is the place for you. I can't say enough good things about PTI.

Fantastic experience: I first saw Pamela back in August 2019 and she is wonderful. At the time, I didn't think my shoulder pain could be fixed, and after my first appointment I noticed a huge difference and was pain free for a few months. I visited her new location since the pain resurfaced, and once again I left feeling so much better. I'm a big fan and will continue to go see her whenever I have any issues. She is the type of person who truly cares about her patients.

Fantastic experience: 2 weeks ago, I woke up during the night with a big pain on my right hip. The next morning, I had difficulties to walk but it was better walking than staying sit or lay down, so I came to work. I was sure it was my Sciatic Nerve at this point and my doctor taught the same. After 3 days, a colleague of mine forced me to make an appointment with Pam, his own physiotherapist. He got me a quick appointment for the next day, and I saw Pam for the very first time. When she saw me, she promised me that she would not leave me leaving her clinic with the same pain. I was skeptical, of course. She kept me for 2 1/2 hours and gave me 4 different treatments. She also told me that it was not my sciatic nerve - it was a big hip bursitis. The biggest one she ever saw... The next day, I was a bit better. The day after, I was back at 50% and the Sunday, I was back at 90%. I saw my family doctor yesterday and she was amazed about Pam had been able to do for me and she told me to keep her for future reference. Thank you Pam again because that pain was awful for sure... Nadine

Fantastic experience: I have not been to PTI for several years but when I was uable to sleep without sharp pains in my shoulder, arm and neck I gave them a call. Fortunately, Keaton, the massage therapist, was able to see me the same day. He was excellent. I liked his assessment technique, his treatment and how he communicated with me clearly and respectfully. My pain was gone by the next day. I am very grateful for the care I received and will keep him in mind if something else should crop up or even for a full massage. Thank you PTI for being there when I needed help.

Fantastic experience: I've been going to see Pam for over 10 years for chronic back and neck pain from several sports related injuries. She always gets me back on my feet, upright and feeling like myself again. Great, friendly and knowledgeable staff that will always make sure you are well cared for. Highly recommend!

Fantastic experience: What a relief! After just one treatment, Pam unblocked the nerve in my lower back. Combined with some gentle fascia stretching with Keaton, I am moving and feeling much better! I definitely recommend the Physical Therapy Institute.

Fantastic experience: I have been a client of the PTI for almost 6 years now, and what I appreciate the most is the professional care I receive for all my needs. The caring staff listen and respond in kind and I leave all sessions feeling better for it, from physio to massage therapy and beyond. All will feel welcomed and looked after.

Fantastic experience: Great staff, great physiotherapist! In depth knowledge and experienced. I really feel the caring interest in my healing program. Pam has given me hope that I can return to where I was before this accident. I look forward to sampling more of the Institute's services.

Fantastic experience: I have been a client as needed on and off for years and I have come to rely on their professional expertise for hands on therapy as well as guidance for con-concurrent treatment. If surgery is a consideration, Pam has the book on who to got to for reliable consultation. Pam is quick to note that if alternate approaches to healing are appropriate she will offer advice even where it might undercut her own service. As importantly , my satisfaction is a function of a positive relationships with the entire service which starts with Karen on the phone and extends to an entire staff who go out of their way to make me welcome. There are a ton of choices out there but for long standing reliability and genuinely excellent service , one need go no further.

Fantastic experience: I have been a very satisfied client of the PTI for the last 5 years or so. My doctor suggested physiotherapy for deteriorating and increasingly painful knees. PTI's proprietor Pam who is also a fabulous physiotherapist took on my case and I am now mobile and virtually pain free. All the staff at the PTI are pleasant and helpful, Karen in administration particularly so. I much prefer the Institute's street level location on Durocher to its previous locale with its not optional 25 or so step entry which I could barely manage-lots of parking at Durocher too and very easy to get to.

Fantastic experience: PTI has been my go-to place for physical therapy for many years. I have always been completely satisfied. Staff members are very professional, efficient and friendly. The atmosphere is very pleasant and welcoming.

Fantastic experience: PTI is "small town friendly" but "big city professional" in the services it provides. Highly recommended!

Fantastic experience: I have been a client of PTI for many years and all staff starting from the assistant Karen at the front desk to physiotherapists, osteopaths are great. As soon as you walk in the door, you are in a family setting. The treatments I have received have helped me enormously. As well, my 88 year young mother has been receiving home physiotherapy as it is difficult for her to walk. Pam has been a great help to her. I have nothing but praise for this team.

Fantastic experience: Very caring and and professional staff! From Karen in the reception to Pam, the owner and physiotherapist who took care of me, to Robert the osteopath, I was very impressed and kept going back, even after my pain had not gone away, confident it would eventually. And after some sessions and different approaches tried, it finally did and I am very thankful to them for it, for sticking to it, despite my loss of hope at times. Highly recommended!

Fantastic experience: Pam and the team at PTI have always been my go-to when I have physio therapy needs. They make every effort to accommodate my often urgent requests for an appointment, which I very much appreciate. Highly recommend them!

Fantastic experience: I had a wrist problem. Pam suggested exercises and therapy that eliminated stiffness and sensitivity. I was back in the gym within 10 days. Best treatment ever from a physio. If ever needed, I'll go back to PTI.

Fantastic experience: I only got to use their services for a short period of time because I moved to another city, but I miss going there! All of the staff are friendly, helpful, patient and accommodating. I would definitely recommend this place to everyone!

Fantastic experience: I was referred to PTI by a friend after injuring my arm. I worked with Robert Black, who was thoughtful, caring and very flexible, since I had to come from a long distance. I felt my care was very good, and my condition improved over the three weeks I had appointments.

Fantastic experience: Fantastic knowledgeable staff that works towards your needs!

Fantastic experience: So glad I came to see Pam, she is great at addressing any issues and providing proper treatment. Highly recommend!

Fantastic experience: My wife Cheryl and I have been using the PTI gym for years. We like the family atmosphere, we find it excellent value for the money. Both the instructors and the physiotherapists are excellent value

Fantastic experience: Excellent excellent therapists, who really care to help and heal. Can’t recommend high enough. The knowledge, expertise, years of experience, and friendly atmosphere is outstanding. Plus their community gym is a bonus, and have drop ins, for those who prefer it. You won’t be disappointed! Yes, you’re very welcome 😊

Fantastic experience: Five stars for a massage by Melanie. Her hands work magic!

Fantastic experience: Regular appointments with the outstanding team at PTI keep me in good physical shape. They have also have seen me through a couple of major health challenges. Owner Pam Siekierski has high standards and manages a team of well trained professionals who are compassionate and committed to the well-being of their clients. I first met Pam in 2012, when her superb post-op recovery care after my hip replacement surgery, helped recondition my muscles and rebuild my physical confidence. She also got me walking in a straight line for the first time in my life and enabled me to hike safely up a 1,500 foot mountain only eight months later. She was greatly assisted by Tanya, whose weekly massages over the five years since then have greatly improved my flexibility and stability. Not only is Tanya extremely skillful, but she is remarkably sensitive to the particular needs of different people, as well as very knowledgeable about best practices for recovery from injuries. And earlier this year, the PTI team really went above and beyond. I arrived for my regular appointment uncomfortable from what I thought was a poison ivy attack. Karen, the receptionist, took one look, uttered the word “shingles” and called Pam over to look. Pam’s swift assessment was the same, and having established that I had not had the Shingles vaccine, she sent me off to Emergency right away. They were right and their prompt response undoubtedly saved me from a far worse outcome. Pam immediately arranged home visits to provide relief in the early weeks of the shingles attack and Tanya followed up with massage therapy releases. Beyond that, all three of the team: Pam, Tanya and Karen kept me buoyed up during the following rather miserable weeks, with their encouragement and sympathy, Thank you PTI.

Fantastic experience: I've personally known the Physical Therapy Institute for over 20 years, they are fantastic, caring people and I would highly recommend them to anyone!!

Fantastic experience: Excellent service. Suffering from being into sports and adventure and also being a clutz I have had to go for physio therapy a few times, for rehab after two months in a lower leg cast and another two months in a hand lower arm cast, rehab was great - as long as you do the exercises. I've been for other things as well but I also suffer from CRAFT LOL. Oleg the massage therapist is the best I've ever been treated by. They even do home visits when necessary.

Fantastic experience: I have enjoyed lifting weights at PTI for the past two years. It is a great gym and the ALL the staff have always been and continue to be extremely helpful and supportive. I have seen people recover from injuries and get back in shape over these past two years and it is because the staff are well trained and genuinely care about what they are doing. I heartily recommend PTI to anyone who wants to regain their shape, health or get physical therapy for any sort of injury or age-related condition. Well done Pam and everyone!!! Thank you!! And happy holidays!!!!!!

Fantastic experience: Pam and her staff have helped me recover from a number of repetitive strain related injuries and even helped customize my workout to protect and strengthen those areas. I trust them for all my physiotherapy needs.

Positive experience: I went to PTI on the recommendation of one of my friends and also my hairdresser. I needed post op physio and one of their physios, Phil, helped me tremendously. I highly recommend PTI

Fantastic experience: I've visited physiotherapists Matt and Phil for different issues and have received excellent care and exercise/stretching recommendations for continued at home recovery every time. I've also seen Tonya for massage therapy and it was also of great benefit. I'd highly recommend PTI for physio and massage.

Fantastic experience: Great experience! Knowledgeable and friendly staff, welcoming atmosphere, and great equipment!

Fantastic experience: PTI's gym is great - friendly staff, trainers, and gym-goers, all the equipment you'd ever want, and a very low-key atmosphere. It's the perfect gym for people that aren't into gyms.

Fantastic experience: Best gym I've ever been to, and I've been to a few. It's never busy, the staff is super-friendly, and so are the other patrons -- a sadly rare thing in gym clienteles.

Fantastic experience: I go here all the time with my husband and 14 year old. I even take my mom and sister there when they're in town. It's a great little gym - everyone is super friendly and it has everything I need. Gym drop-in fees and memberships are very reasonably priced. I've also used the physio and massage services and had a great experience. Thanks, PTI!

Fantastic experience: I love this place. I've gone here for the past decade for physio, massage, personal training and regular workouts. This is where I have my gym membership and I'm there 5 times week. The staff are nice and helpful and, because it's a small gym, it has a community vibe to it. Much better experience than I've had at other places.

Positive experience: The people at the Physical Therapy Institute are caring and super friendly. I've gone for physio/massage and I currently work with a trainer there. I also do workouts on my own at the gym and I always feel the experience is super positive. The staff are really well trained and are able to help with all your physical issues.

Fantastic experience: We're really sorry that you had to deal with those stairs Marguerite. We knew that they were challenging for our clients but at the time we had no other options. You'll be happy to hear that we have changed locations. We now have ground level access - no stairs! We are also happy to say are wheelchair accessible now as well. I hope you'll reconsider our services if you need physiotherapy or massage therapy in the future.

Negative experience: If you are on crutches or wheelchair following an accident or if you are suffering, like I am, from severe sciatica, don't go to this centre. It is located on a second storey, with no elevator and a very narrow, difficult staircase. This PTI apparently only treats people who are well enough to climb stairs.