Pickering Sports Medicine & Wellness Centre
Serving the Pickering, Ajax, and East Scarborough communities with dedication, Pickering Sports Medicine & Wellness Centre is a premier multidisciplinary rehabilitation facility established in 2001. Located at the Pickering Recreation Complex, our clinic leverages this unique setting to provide access to on-site swimming pools and fully equipped gyms, enhancing the recovery process for patients of all ages.
We pride ourselves on offering OHIP publicly funded physiotherapy, making high-quality care more accessible, alongside services accepted by all major insurance providers including WSIB, auto insurance, and extended health benefits. Our integrated team includes Registered Physiotherapists, Kinesiologists, Massage Therapists, Acupuncturists, Orthotists, and allied health professionals such as Social Workers and Dietitians.
Our specialized services cover a wide spectrum of needs, including sports injury rehabilitation, motor vehicle accident recovery, and dedicated programs for veterans and armed forces personnel. We also feature an on-site Orthopaedic Surgeon for timely assessments, Footmaxx orthotics, and personalized concussion baseline testing. With over two decades of experience and a patient-centered approach focused on function, pain relief, and injury prevention, we are committed to helping you regain your independence and quality of life.
Opening hours
- sunday: (closed)
- monday: 7:30-18h
- tuesday: 7:30-20h
- wednesday: 7:30-18h
- thursday: 7:30-20h
- friday: 7:30-15h
- saturday: (closed)
Pickering Sports Medicine & Wellness Centre: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,1 out of 5 from 42 reviews
Negative experience: Stay away from this place. There is a reason why they are rated low.
Fantastic experience: I recently injured my ankle quite severely. The physiotherapists were very compassionate and attentive. Yogi was very nice, and Cyril really helped me feel confident in my progress. Nigel, and the other assistants were wonderful. Both Tammy and Shawn were very accommodating and very helpful and nice at reception. Thank you for getting me on my road to recovery.
Fantastic experience: I recently found this clinic after tolerating rotator cuff pain for over 4 months. The clinic is well run, efficient and organized. Every appointment I went to was prompt, I never had to wait for any of them. Never even got to sit in a waitroom chair. I was lucky enough to be seen by their Physio, Yogi. Yogi was attentive, thorough and very professional. Her bedside manner is exemplary. My pain went from a vey high level to barely there in less than a month, and I am able to carry on managing the issue at home. Truly thankful to the entire group for their efforts.
Fantastic experience: Very professional
Fantastic experience: Courteous / Efficient / Professional Welcoming Reception. Provided excellent support when rehabbing hip replacement. Highly Recommend. Special thanks to Yogi & Michael! Same high level of Professionalism for Second Rehab thanks to Yogi & Krish.
Thank you so much for your review. It is much appreciated. Have a great day and come back if you need us again. Hopefully not!!!
Negative experience: The receptionist extremely has a rude voice and don’t know how to talk to customers.
Sorry for the delay in answering you Ragul. I am sorry you feel this way and I hope that your treatment was successful. I have never received negative remarks about our reception staff and perhaps it was a "one off" experience. Good luck to you with your health issues.
Negative experience: As a recipient of hip replacement surgery I didn’t find what they were doing to be effective for me. The 2nd visit, where the assistant pressed down hard on my thigh, was extremely painful as my knee also has osteoarthritis. Then I waited some time for assistant to come back to me after I completed one of the back exercises (as she was busy with another patient doing the same thing).
Sorry for the delay in answering you. I hope you have found treatment that has helped you. Thank you for your feedback.
Fantastic experience: I highly recommend the Accupunture therapy done by Urva. This woman is gifted! I have been seeing Urva for years for massage therapy and had Accupunture after an injury to my ribs. She relieved deep pain and sped up the healing process. She instinctually has the magic touch.
Thank you Karen for the great review. Urva is amazing.
Fantastic experience: Very helpful staff
Thank you Michael for your great star review.
Positive experience: Good staff. Clean and well lit office. Good customer service as well.
Thank you Simca.
Fantastic experience: Staff is vary professional
Thank you very much Narendra.
Fantastic experience: Overall services are Excellent! Both Tammy and Remya customer service is Above and Beyond! My physiotherapist, Megha is an Excellent Therapist too! Her Care and Service is unparalleled and cannot be compared!!! I would definitely recommend any Doctor or Hospital to send their patients to this facility and would also refer my friends and family too. Lots of parking!!!
Wonderful. Thank you Anne.
Positive experience: I’ve had three major surgeries in the past 13 months and had physiotherapy at three different places in Pickering. This is by far, my best experience. If asked, this is the place I’d recommend to anyone. From the location, the cleanliness, the friendly receptionists and the rest of the staff, all top notch. Thank you all so much for your excellent care especially Yogi. Your knowledge, professionalism, concern and friendliness made every visit a pleasure. Also, a big thank you to Joshua and Anu who were very attentive to my needs. Thanks so much to all.
Thank you very much Scorpio. I hope you have improved and are feeling better.
Negative experience: I would definitely not recommend this place for physiotherapy after an injury…at least not with Yogita. I came here after my surgery on both my right hand and right foot, both broken from a fall. Although the bones are healed they are still very tender. Yogita was very rough with the treatment and it was quite painful, even after I asked her to please be more gentle. I found her rude, uncaring and lacking empathy. Furthermore, she saw me all of 7 minutes, left me in the care of someone else and although she was still around never once asked how I was doing… in fact totally ignored me. Very unprofessional. Not to mention the fact that during my visit I was only receiving treatment half the time….the other half I was just waiting.
Fantastic experience: I suffered with sciatica and was unable to move at all until I visited Urva for an acupuncture session. I was sceptical and a bit afraid at first but soon realized how much I had been missing out on! Urva has been amazing since day 1 and she explained what acupuncture does and how it will help with my sciatic pain. I keep coming back whenever I have the slightest of pain for the past 2.5 years and Urva has worked her magic and immediately relieves all pain! I highly recommend Urva for any acupuncture needs!! The front desk staff are extremely nice as well and together, they always make my experience an amazing one!
Thank you Sharya. What a great review for Urva. I know she appreciates this review.
Fantastic experience: Having to drop off my Aunt for therapy. I’ve always been treated by front desk exceptional well. Very professional ! Excellent parking! And very happy Aunt! Excellent experience!
Thank you very much Nancy. Have a great day.
Fantastic experience: The staff are professional and welcoming. The physiotherapy provided by Yogi helped alleviate over a year of pain because of my frozen shoulder. If I would have known the relief I could attain through their care and support at Pickering Sports Medicine, I would have gone there a lot sooner! I have my movement back and no pain! Many thanks!
Thank you for this great review.
Negative experience: Terrible place....They don't do anything for you except put heating pads and set times and you are done...DO NOT GO HERE..WASTE OF YOUR TIME. SHOP AROUND
I am very sorry that you feel displeased about your experience at our clinic, but the therapist you had is very skilled and appreciated by many patients. Please contact us if we can improve upon your experience.
Fantastic experience: Very helpful front desk. Lots of construction. Gym open. Not sure of rules. Fill out a covid form first. Construction meant to finish sept, was said end of year but I guess spring 2022
Thank you Chad for the review. Lets hope the Complex Construction finishes very soon!!!
Fantastic experience: Ms. Mona and her assistant are amazing physiotherapists. I recovered from a meniscus tear in 2 weeks.
Wonderful Asim. Thank you for giving your feedback!
Negative experience: Not very helpful went through the government payed physio. All my visits there would b me doing my exercises by myself with a 1 min talk with the doctor. Truly useless.
Fantastic experience: Very professional people and service
Thank you Sunil for your fantastic rating and your kind words.
Fantastic experience: Amazing and wonderful people who truly care for your rehabilitation and recovery. Experienced, knowledge and friendly.
Thank you so much Jean-Paul. We really appreciate your kind words.
Fantastic experience: Friendly and very professional staff. Clean venue
Thank you very much for this lovely review Barbara.
Positive experience: Friendly staff and very clean
Thank you Craig.
Fantastic experience: Everybody is friendly and approachable. They treat everyone fair and same. They are all professional so I definitely recommend this to everyone.
Thank you very much.
Fantastic experience: This bustling clinic is always busy but with good reason. The staff is very knowledgeable and caring! The clinic has all of the services you need to get "back on your feet" and the staff is able to teach you how to do it for yourself. Focus is on regaining independence with care and safety. Great team and in a very good space. Free parking and easy to get to!
Thank you. I really appreciate this wonderful review. Good luck in your future.
Positive experience: Nice central location with lots of parking.
Thank you Paul. Have a great day!
Fantastic experience: Gr8 place to enjoy a whole lot of activities
Nice! Thank you.
Fantastic experience: Helping my daughter get back in game shape.
Wonderful. Thank you very much Larry.
Positive experience: Well staffed wheel chair access free parking takes senior government medical coverage.
Thanks Janet, glad to be of service for you.
Fantastic experience: Great place to stay fit and learn lot of great activities to try
Thanks Kathy for your kind words.
Fantastic experience: Staff are extremely knowledgeable and friendly and provide excellent physio therapy.
Thank you David...much appreciated!
Positive experience: Nice enough people, but overly passive approach. If you're an athlete or motivated individual this might not be the best choice.
Thank you for your response Robert. I will pass on your feedback. Please try us again and speak with me first and I will be sure to ensure that you receive a program to fulfill your needs. Sometimes an injury needs a more passive approach and sometimes it does not, all depending on your physiotherapy assessment.
Positive experience: Amazing service
Thank you Sal. I am glad you are satisfied with our service.
Fantastic experience: In December 2017 I had a shoulder replacement surgery after my surgery I started my physiotherapy in February 2018 my sincere thanks to the staff and my endless gratitude to yoqita dhalia for doing a great job I saw my i
Thanks for your kind words. I will pass your comments to Yogita.
Fantastic experience: Excellent caring people.
Thanks very much Vineet.
Fantastic experience: Very friendly and knowledgeable.
Thank you very much. We really appreciate it. Angela Dye
Fantastic experience: I came in for physio after breaking my leg. Everyone here has been very friendly and knowledgable. Shout out to Niki and Stevie you have been a huge help, thanks for getting me back on my feet.
I will make sure Niki and Stevie know about this really nice comment.
Fantastic experience: They know their stuff
Thanks so much!
Fantastic experience: Due to many injuries I have suffered through the years I have had numerous visits with Physio therapists for many different rehab procedures, but I have finally met a true professional. Niketa Modi took the time to fully understand my difficulties before she set up a program that ensured I would experience relief. On each visit she assessed progress and modified procedures to ensure that strength and movement was the result of her work.
Thank you very much John. I hope you stay well. We do try to hire very competent and caring therapists. Thanks again for the nice comments.
Negative experience: Early June I called in to arrange an appointment with a specialist on the advice of my GP for the trouble I've been having with my ankle. I described my problem and they booked an appointment for July 31st 9am with Dr. Vandersluis. I was thrilled. July 30th at 10:09 am I get a call from this clinic wanting to cancel my appointment because the Dr. doesn't 'do' ankles. Are you freaking kidding me! I've waited 1.5+ months and you call me 23hrs before my appointment, when it was described, and documented all along that the problem was with my ankle. Why would they even book the appointment, why would they wait until the day before to share with me that the Dr. doesn't want to do ankles? Avoid this place if you're looking for competence.
I am very sorry for this poor experience. No excuses can make up for this experience.
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