Sante Group HealthCare
An integrated multidisciplinary clinic located in Pickering, Ontario offering Osteopathy, Massage Therapy, Hot Stone Massage, Chiropractic, Naturopathic care, Acupuncture, Cosmetic Acupuncture, Physiotherapy and Rehabilitation, Prescription Orthotics.
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 8:40-16h
Our comment from PhysioFinder.net about Sante Group HealthCare:
Comprehensive Multidisciplinary Care in an Upscale Setting
Santé Group HealthCare stands out as a premier multidisciplinary clinic in Pickering, Ontario, offering a holistic approach to wellness under one roof. The facility provides a wide array of specialized services, including chiropractic adjustments, physiotherapy, registered massage therapy, osteopathy, naturopathic medicine, acupuncture, and clinical aesthetics. This integrated model allows patients to benefit from coordinated care, ensuring that different practitioners are aligned in their treatment plans for optimal outcomes. The clinic is designed to offer a professional yet spa-like environment, emphasizing comfort and relaxation throughout the healing journey.
Expert Team and Personalized Attention
Patients frequently highlight the exceptional expertise and compassionate nature of the clinical team. Dr. Ester Taca-Silbermann is widely regarded by long-term clients for her thorough assessments, evidence-based approach, and genuine care, often going the extra mile with follow-ups to ensure recovery stays on track. The team also includes highly skilled professionals such as osteopath Gérald, known for his classical training and effectiveness in treating root causes, and massage therapists like Sarah and Nicole Myers, who are praised for their precision and ability to address specific pain points. Many patients note that they value the "bedside manner" and the feeling of being treated like family rather than just a number.
Trusted by Athletes and Long-Term Clients
With many patients visiting for over a decade, the clinic has built a strong reputation for reliability and effectiveness. High-performance athletes and active individuals often recommend the center for its ability to extend careers and provide rapid relief from injuries. The seamless coordination between services, such as physiotherapy and chiropractic care, is seen as a major advantage for complex recoveries. Additionally, the staff’s expertise in handling third-party insurance claims, including WSIB and MVA cases, is frequently appreciated for making the administrative process stress-free for patients.
Commitment to Safety and Modern Standards
Santé Group HealthCare maintains high standards for cleanliness and patient safety, adhering strictly to health protocols. The clinic employs advanced screening procedures and ensures thorough sanitization between sessions. While the focus is on providing top-tier therapeutic results, the facility also offers supportive services like clinical aesthetics and health coaching (including the Ideal Protein protocol) to support overall lifestyle wellness. Patients consistently describe the atmosphere as welcoming, professional, and conducive to both physical healing and mental well-being.
Services and Treatments
Sante Group HealthCare: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 62 reviews
Fantastic experience: Nicole Myers is awesome! Highly recommended for any high-performance athletes
Fantastic experience: Have been going to Sante Group Healthcare for years. Always a good experience. Friendly reception and a knowledgeable team. Ester has made a huge impact on my overall well-being; with her chiropractic skills and her friendly disposition.
Fantastic experience: I've seen Nicole (massage), Gerald (osteo) and Ester (chiro). All have prolonged my soccer playing career. Each are patient, kind and extremely competent. Thank you!
Fantastic experience: I consider myself incredibly fortunate to have Dr Silberman as my chiropractor. The level of care that she provides to her patients is unmatched by any medical professional I've ever met! She listens so attentively and truly cares about her patients. She is highly knowledgeable in the field and her expertise yields results. She is a wonderful human being that values patient interaction- the best chairside manner you will ever encounter. The staff at the clinic are professional and welcoming. I always leave her clinic feeling amazing. Thank you for all that you've done for me over the years!
Fantastic experience: I am inpressed by how well all the Covid protocols are followed at this place. The staff is very professional and I highly recommend their services.
Thank you so much for your kind words, Rossana. It is our singular mission @ Sante Group to keep our patient community and staff, safe and healthy. We take every conceivable measure to ensure optimal outcomes for everyone's safety, comfort, reassurance and well-being. We're grateful that our efforts lead to your confidence in our protocols and in the safety of our environment.
Fantastic experience: Everyone has literally been exceptional with me. Above and beyond just the services they offer at the clinic. I highly suggest this place because it’s more than helping you get better. The bedside manner is off the charts. The flexibility in being there for you beyond the basics is absolutely wonderful.
Fantastic experience: Love sante ..I go here for messages .. Sarah is the best she always knows the right spot that needs extra attention ..
Thanks for your stellar ranking, Michelle. We love welcoming you and the family to Sante Group and appreciate the opportunity to help you feel your very best. Best wishes from all of us @ Sante Group.
Fantastic experience: I've been going to Sante Group for over 9 years now. I've had massages, physio and chiro treatments there, which has helped with my overal health but i've also had some WSIB related treatments and i must say the process was seamless because of the knowledge and professionalism of the staff. They made these stressful situations way less complicated that I thought. Special thank you to Dr.Silbermann for giving us the outstanding service and care at Sante Group.
Thank you for your trust, and for the opportunity to help. It's pure joy to witness your improvement. We appreciate your kind words - they warm our hearts. We're here for you, always, for anything you may ever need in healthcare, whether treatment, guidance or best practices advice.
With decades of experience, it's part of our customized service to help our patients seamlessly navigate the system, whether MVA, or other 3rd party insurer with confidence and expertise, making our patients experience, simply effortless.
Fantastic experience: Highly recommended for osteopath treatments.
Gérald is simply one of a kind. Classically trained in European Osteopathy, he is uniquely skilled, kind, effective, experienced, and so very funny. He's the real deal. So glad you're benefitting from Osteopathy care @ Santé Group.
Fantastic experience: I absolutely love the services at the Sante Group. I have been receiving massage therapy treatment sessions since 2016. I have seen all three therapists and they are all fantastic. I have recommended the Sante Group to many family members and friends. Everyone that tries it always goes back.
Thanks for the shout-out and awesome review, Jennifer. We're so very happy to help you and your loved ones stay healthy and feel fabulous. Our interdisciplinary team of Santé professionals are always here for you. It's our singular mission @ Santé Group to provide exceptional customized health care, to every unique person, every single time, with an uncompromising professionalism. We cherish your trust and confidence. Thanks for sharing the joy!
Dr. ETS
Fantastic experience: Very friendly, I will definitely keep coming back.
We love seeing you @ Santé Group, Cat! Thanks for your trust, for giving us the opportunity to take expert care of your most precious commodity, your health.
Fantastic experience: Love it after a long day of work , leave with a brand new body
Fantastic experience: If you are looking for an amazing Osteopath, book an appointment with Gerald immediately. He is exceptionally skilled in providing relief and healing while getting to the root cause of issues. I’m so grateful to have found someone who definitely does work magic. He’s a huge asset to Sante Health!
Fantastic experience: Just had the most awesome facial therapy session with Katalin. She is such a professional and really knows her craft. She makes you feel welcomed and always takes extra care with her clients. Thanks for the excellent service today.
Fantastic experience: I started receiving treatment here in February 2023 after getting recommendations from the community and this has been one of the best decisions I made. Dr Silbermann-Taca is the most comprehensive and caring clinician I have! Her initial assessment was extremely thorough, and her ongoing approach is evidence based and compassionate. It's as much for the body as it is for the mind and soul. Have you ever experienced a clinician who actually listens? Get yourself to SanteGroup!
Fantastic experience: I have only used the services of the Clinical Esthetician and she is excellent. Office is clean and well organized. The ladies at the reception are wonderful.
Fantastic experience: Dr. Ester is the best chiropractor there is. Nicole Myers is the best RMT I highly recommend Sante Group.
Fantastic experience: I’ve been a client at Sante Group for over 10 years and receive regular treatments, including massage therapy, chiropractic care, and osteopathy. I’m always met with kindness, and the quality of care is wonderful.
Fantastic experience: Love this place. Ester, Gerald and Sarah take good care of me.
Paul, we love to help, every single time. Love witnessing the relief we can provide with treatments. Thanks for bringing your happiness to our sweet little Sante nest. Most of all, thanks for entrusting us with your care. It means so much. Love to the family!
Fantastic experience: I have been a client at Sante Group for perhaps over a decade now, and have no hesitation driving 45 minutes one-way to come here. Dr. Taca-Silbermann and her staff are ultimate professionals and I would recommend Sante Group to anyone looking for the very best in the business !!!
Sanjay, thank you, from the heart! It's a privilege to deliver care to you and to the entire family. We cherish your trust. Thanks for your confidence, and for the opportunity to keep you all at the top of your game. Love to the family!
Fantastic experience: I highly recommend Gérald!!
Dee, thanks for sharing your experiences and for your great review. Gérald is truly a national treasure. Jaw droppingly skilled, effective, to say nothing of his wit and uniquely dry sense of humour...
Fantastic experience: I cannot express the level of customer service that I have received in my 2 visits to Sante group. It was second to none starting with Dr. Silverman she has a sunny disposition and was excellent in her knowledge as we tried figure out a plan for my situation. The ladies who work the front desk were also very friendly and helpful. Purvang the Physiotherapist was very through and when I left my thumb had already started to feel better. I would definitely recommend Sante group for your physical needs. The fact they Dr.Silverman called after my appointment to follow up on the treatment I received. That sealed the deal for me, you are not just a cog in the wheel she was sincere.
Karen - thanks for your kind words and fabulous review. We're all grateful to you for sharing your successful Santé experiences.
Most important, we're thrilled that we were able to make a substantial difference so quickly, that you're feeling improved and able to resume all your favourite activities. It's all about collaboration - you helped make that magic happen. Plus, you and the family are just.so.cool !
Gotta say - Purvang is an exceptionally capable, kind, compassionate, thorough, professional and effective Physiotherapist - we're grateful to be able to share him with our patient community. Love to Claire and the family.
Negative experience: Unprofessional and Frustrating – Will NEVER Return! Last Spring, I had an awful experience with Sante Health. I took a day off from work as a "self-care" day, planned activities, and had been looking forward to it for weeks. Unfortunately, the day turned into the complete opposite of what I had envisioned. Google Maps sent me to the wrong address, and when I called to explain, the secretary was incredibly rude and unhelpful. She consulted with the massage therapist, Nicole, and then told me not to bother coming because I was 10 minutes late – which was only due to them spending 7 of those minutes talking. Despite still being within my scheduled hour, they told me to go away. The secretary was condescending, sarcastic, and dismissive when she brought up re-booking and informed me about the no-show fee. I told her I wouldn't be rebooking because of the charge, and she coldly responded with an indifferent "Ok!" before hanging up on me. To make matters worse, she charged me the FULL no-show fee, even though the mistake was on their end. As if that wasn’t bad enough, I received *another* email days later with the no-show e-receipt, as a reminder of how poorly I was treated. This was an entirely unprofessional and traumatizing experience. I was left feeling frustrated, upset, and honestly shaken for days. It still leaves a bad taste in my mouth about Sante Health. As a healthcare provider myself, I have never spoken to a client this way, nor has anyone in my practice. Compassion and client care are our motto, not dismissive, cold, and hostile attitudes. This secretary lacked basic customer service skills and made the situation much worse. Her approach was disrespectful and lacked any sense of professionalism or compassion. There’s a reason so many others in these reviews are saying the staff are rude. Take heed! Safe to say, I will *never* return and would not recommend this place to anyone.
Fantastic experience: From massages and physiotherapy to custom orthotics... My experience with Sante group is they go above and beyond. The staff are all wonderful and treat you like family. Dr Silbermann really cares about all patients who come through the door. I have recieved many pairs of orthotics from her over the years. Each time she has stressed how important it is to her, for them to be a perfect fit for me. I don't understand some of the negative reviews posted because they have always been flexible with me in emergency cancellations. I do my part by letting them know ASAP. I recommend Sante Group 100%
Brad, thank you for your trust, your confidence, your kind heartedness; it's a joy and a privilege for our team @ Sante Group to care for your health. We're grateful to be able to harness all of our experience and resources towards ensuring your well-being, and by extension, that of your loved ones, with experienced, compassionate healthcare. You are truly a pleasure to work with. Please know how much we appreciate your kind words and consideration of our Dr.s and healthcare practitioners time and resources. We will always accommodate any emergency schedule change for you that might arise, and appreciate the partnership wherein you value our time as we value yours. We look forward to continuing to support a healthy and successful future for you @ Sante Group.
Very best wishes,
Dr. Taca-Silbermann & the Sante Group team.
Negative experience: I always enjoyed going to Sante Health to see Sarah. I had an unexpected emergency that I had to deal with immediately which resulted in a same day cancellation. They have zero flexibility. Be hopeful you don't have an emergency on the same day of an appointment. Full charge. Edit. So very happy the this Dr edited her very long drawn out email she sent to me to make it appropriate for her to post. She can explain the world away. Incredibly poor customer service. As a previous review stated, she is incredibly rude.
Good evening Danielle,
Thank you for your message and for bringing this unfortunate matter to my attention.
Although I'm not certain whether I've yet had the pleasure of meeting you at the Clinic, please permit me to take this opportunity to introduce myself. My name is Dr. Taca-Silbermann.
I thank you for reaching out with your concerns. It's my privilege to respond to your comment.
It is regrettable to hear that you're facing the Clinic's cancellation policy and are upset about it. I completely understand, given the circumstances that led to this. I'm writing to assure you that we strive to be as fair and understanding as possible in every situation.
We carefully consider each individual circumstance, from every possible perspective, before considering the application of any fees, even though Clinic policies are well laid out and plainly stated on every intake form, and are in strict compliance with the professional standards of provincial governing regulatory bodies. In this particular case, although the situation developed the prior evening, your cancellation notice was, unfortunately, provided only three hours prior to your afternoon appointment. We understand that the situation you were facing was an issue that urgently required attention. An earlier call, email or even voicemail, however, would have been helpful toward avoiding this unfortunate situation. Had we been notified earlier, we could have explored other possible solutions together and potentially avoided the cancellation fee.
In the past, we’ve made an effort to be as flexible as possible and considerate of your situation. When you had an urgent situation last year, we waived the late cancellation fee entirely. Additionally, on two other occasions, despite the short notice, we actively chose not to apply the cancellation fee, as a gesture of goodwill, even though, contrary to Clinic policy, the cancellation was made less than 24 hours in advance of the appointment.
We recognize that unexpected situations do arise, and we always strive to accommodate our patients to the best of our ability. We take our responsibility to heart, to provide healthcare to our entire patient community, to help the many other patients on our waitlist, a good number of whom are in considerable pain from injuries, or need urgent care following surgery or accidents; patients who, not unlike yourself, could have greatly benefitted from that appointment time which was reserved uniquely for you.
We hope you understand our perspective, as we do yours, and we appreciate your trust. If you have any questions or would like to discuss this further, please feel free to reach out to me directly.
Kind Regards,
---
Dr. Ester Taca-Silbermann
President | CEO
Sante Group HealthCare
Fantastic experience: Amazing service and staff, I felt very relaxed and new after my session.
Negative experience: Thought the appointment was for a later time - my partner’s mistake and when she called to say she would be late they told her too bad and charged anyway - practically every other place gives you a confirmation notice and doesn’t require your credit card before booking but they chose to run their business like this. I can see other complaints about the same thing. Thanks for nothing but a charge and nothing else.
Negative experience: I promise this is one headache you will wish to avoid. On multiple occasions I have made it clear to scheduling I require advanced notice ahead of appointments. Because they have failed to do their job, they think that they will charge me for their mistake and I will pay quietly without notifying you, the informed consumer, to avoid this problem waiting to happen to you. The jokes on you sante, I am a construction worker in dire need of attention to my body, and you've ensured two things: One, that I will never return to play your childish games, and two, that you will have a permanent, factual, stain on your reputation(I am willing to provide proof the last corresponding message to me was on May 20th 2022; the confirmation of my previous appointment two months ago to anyone that asks).
Fantastic experience: Amazing place everyone is so friendly. Bhumi & Nicole are the sweetest and have helped me so much with my shoulder I highly recommend this place to anyone and everyone !
Thanks for the feedback Jessica. It's so gratifying to witness our patient's results and to know we are helping reduce their pain and get them back to their healthy mind and body!
Fantastic experience: Great service
Fantastic experience: Great staff.well informed and professional.
Always a pleasure providing our top of class healthcare to keep you on top of your game, Clinton. Thanks for the great review about our awesome Sante Health Assistants, and for your kind words.
Enjoy every bit of your summer. Dr. S.
Fantastic experience: Very knowledgable staff. I've been going here for years for chiro, massags, and physio. Always more than satisfied with my treatments
Thank you for your review, Anthony! It is always a pleasure to have you and your family at Santé Group. Thank you for providing us with the opportunity to be a part of your health & wellness journey for so many great years. We look forward to seeing you again soon!
Fantastic experience: Sarah is amazing. Always a great massage when I go!
Thanks very much Yasmin! We hope to see you again soon.
Fantastic experience: Having been seeing Dr Silbermann for the last 15 years on and off. Whenever I manage to dislocate/injury a part of my aging body, the Sante Group team is there to help me out.
Thanks Glenda, for your kind review. Our mandate is to always put you back together again, as good as new, as efficiently as possible. Thanks for your trust. We value it every time.
Fantastic experience: Very friendly staff.Thank you Dr. Ester Taca-Silbermann you are very caring , compassionate and highly knowledgeable .
Thank you, Rafael, for your kind words and review. It is a true pleasure working in partnership with you and your family, and supporting you toward successful achievement and maintenance of your healthcare goals.
Fantastic experience: No one better to see for a back cracking than Ester!
Thanks for your endorsement, Ron ! Love getting you and your colleagues fully mobile and optimized for peak performance.
You're a pleasure to work with. Cheers!
Fantastic experience: Had my first massage therapy session with Nicole yesterday. Great experience and will definitely be back!
Thanks for your great review, Ryan. Nicole definitely can get the job done, every time. It's a pleasure to welcome you to the Santé family.
Fantastic experience: Top notch service and staff are great but nothing beats the graciousness of the owner Dr. Silberman.
Thanks for your kind words, Laird, and for the thoughtfulness of your great review. Love to the family. Sending wishes for a happy and healthy New Year!
Fantastic experience: Dr Silbermann is a true health CARE practitioner. I wouldn't go anywhere else for my chiro as well as massage. Nicole is my favorite RMT but everyone here is great at their job.
Thanks Myles! Thanks for sharing your truth and empowering your loved ones with the power of knowledge.
Fantastic experience: Dr. Ester Taca-Silbermann has really elevated the Chiropractic and integrated wellness care experience at Sante Group Health Care. She is a caring, compassionate and highly knowledgable Chiropractor. I was so impressed at how quickly I was able to feel better. Dr. Ester spent a long time educating me on how to participate in my recovery. The atmosphere is very relaxed and spa like and I never felt like I was being rushed. Having all the additional practitioners under the same roof means I was able to receive RMT services knowing that they were up to speed with my case so I didn't need to worry about re-injury. I'm very grateful to have a true leader in modern integrated health care right here in Pickering!
Fantastic experience: I pulled a rib in my back over the weekend... was obviously in a lot of pain... i tried massaging it, hot tub, foam rolling... nothing worked! Having lived in Pickering i used to live right down the street from sante group so Ester was always my family’s go to place for getting chiropractic adjustments, side note she even did checks and adjustments on all 3 of my kids within the first week of their delivery. In my son’s case she was the first person outside our family to hold him! Ester is the best. Now that i live in Oshawa we still all go as a family to see Ester and the team at the sante group... so anyways back to my healing story. I was able to get in and see Ester the next day and she popped my rib back in place and the pain was immediately gone! It was amazing. My brain was so confused... what was once pain was nothing.. it took me a minute to realize that i had been fixed... you would think the story would end there, but no it keeps going to be even better. Ester wouldn’t let me go home until she helped to realize the muscle tension in my back that had seized up to protect my back from the rib pain. after doing that she made an appointment for me the very next morning to make sure everything stuck and that my spine was properly aligned for me to go back to normal living. I cant thank Ester and the team at Sante Group enough! They’re truly the most wonderful care givers. If you live within driving distance of Pickering near the mall then you need to visit this office! They’re just the best! Like THE. BEST!!! Love them all so much
Fantastic experience: I have been a satisfied client of Esters for over 20 years. Ester has helped me resolve some pain full back issues as well as other skeletal problems. I was very excited that Ester had decided to open up a clinic of her own, not just a Chiropractic clinic but a whole body health clinic, it is like one stop shopping for health treatments. Ester and her team at Santé Group treat you with the utmost respect and kindness. The People at Santé Group are a pleasure to deal with, and try to accommodate your every request. Santé Group offers a multitude of services such as: Chiropractic , Physiotherapy, Massage Therapy , Prescription Orthotics, and Reflexology to name a few. Even though I have moved out of the neighbourhood, I will continue to go to Santé Group for my treatments.
Fantastic experience: I discovered Sante Group Healthcare just after moving to Pickering in 2011. Between the welcoming, compassionate staff and the robust service options, I've happily made this my 'go to place' for my health care needs.
Fantastic experience: I have nothing but amazing and wonderful things to say about Sante Group HealthCare and their staff. They really go above and beyond to accommodate their clients and give them the best possible experience and care. Additionally, they offer a wide variety of services at flexible times that can work with any busy, hectic schedule. Special shout out to Dr. Ester Silbermann who is one of the most kind, generous, genuine women I have ever met and provided me with the best possible care. I would highly recommend Sante Group to anyone. Great atmosphere, great staff, great services. Unlike any other facility I have been to before. I will never go anywhere else!
Fantastic experience: Sante is amazing! The staff are so incredibly friendly and caring. If your looking for for Healthcare that has your best interest in mind this is the place!!! I have been going here for years for Chiropractic, Massage, Physio and more. The staff goes above and beyond for patients and the clinic is beautiful and clean. You really feel at home. Dr. Silbermann is a kind and generous woman who treats her patients like family. You are in good hands here!!!
Fantastic experience: great relaxing atmosphere, a wonderful physiotherapist, overall a quality establishment! Loved it.
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