New West Physio
Located in the heart of New Westminster at the təməsew̓txʷ Aquatic and Community Center, New West Physio is a premier destination for comprehensive rehabilitation and wellness. Our dedicated team of university-educated physiotherapists is committed to educating, empowering, and supporting you through personalized assessments and evidence-based treatments designed to get you moving again.
We specialize in a wide range of services tailored to individual goals, from acute injury recovery to long-term performance enhancement. Our expertise includes Sports Injury Rehabilitation, helping athletes of all levels return to play stronger and faster. We offer specialized Running Assessments to correct biomechanics and prevent recurrent injuries, as well as advanced Concussion and Vestibular Rehabilitation to restore balance and cognitive function. Additionally, our clinicians are certified in Intramuscular Stimulation (IMS) and Anatomical Acupuncture to effectively treat chronic pain, muscle tension, and conditions such as headaches and osteoarthritis.
New West Physio also provides dedicated care for Women’s Health, addressing unique needs from prenatal and postpartum recovery through menopause. With services ranging from manual therapy and kinesiology to professional educational talks, our holistic approach ensures that every client receives the highest quality care. Whether you are a competitive athlete or a weekend warrior, our clinic is here to help you achieve your health and fitness goals.
Opening hours
- sunday: (closed)
- monday: 7h-19h
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-19h
- friday: 7h-19h
- saturday: 8:30-14h
Photos of New West Physio
Our comment from PhysioFinder.net about New West Physio:
Expertise and Clinical Excellence at New West Physio
New West Physio distinguishes itself through the high level of clinical knowledge and professionalism demonstrated by its team, which includes therapists such as Harman Kaila, Rob Birdsall, Katie MacPherson, and Antonio. Patients consistently praise the practitioners for their ability to accurately diagnose issues and develop effective treatment plans. The clinic is particularly noted for its expertise in treating complex injuries, with several reviews highlighting successful outcomes in cases of severe sports injuries, post-operative rehabilitation, and chronic conditions. The team’s deep understanding of the human body and therapeutic rationale allows them to tailor interventions to individual needs rather than applying a generic approach.
A Patient-Centered and Holistic Approach
What truly sets this center apart is the genuine care and empathy shown to every patient. Therapists like Amanda Zacharuk and Megan Notting are frequently commended for their supportive nature, taking the time to listen to concerns and explain treatments in simple, understandable terms. This patient-centered focus extends beyond physical treatment to include mental well-being, with practitioners helping patients navigate the emotional challenges of recovery. The environment is described as warm and welcoming, where patients feel safe, respected, and actively involved in their healing process.
Effective Rehabilitation and Education
A strong emphasis is placed on empowering patients through education and home-based exercises. Therapists provide clear, customized exercise programs that patients can easily perform at home, ensuring continuity of care between sessions. Many reviews highlight significant improvements in pain levels and mobility after just a few visits, attributing this success to the combination of manual therapy, dry needling, and targeted strengthening exercises. The clinic also offers comprehensive assessments, including virtual consultations, to ensure a thorough understanding of the patient’s condition before beginning treatment.
Modern Facilities and Convenient Access
Located within a new recreational center, the clinic boasts bright, clean, and well-organized facilities that create a positive atmosphere for recovery. The modern space is equipped with the necessary tools for various therapies, including IMS (Intramuscular Stimulation) and direct billing services. The accessible location and user-friendly online booking system further enhance the patient experience, making it easy for individuals to schedule appointments and maintain their rehabilitation schedules. The integration of specialized roles, such as kinesiologists for water rehabilitation, adds to the clinic’s comprehensive care model.
Services and Treatments
New West Physio: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 83 reviews
Fantastic experience: Great staff, very knowledgeable and professional
Fantastic experience: Very polite staff, excellent therapists would recommend anyone who needs one.
Fantastic experience: Excellent
Fantastic experience: I only had to visit Harman (physio) once and that by itself is very impressive. He gave 2-3 exercises, I did them every day as part of my warm up and in less than a week I was back to normal Highly recommend
Fantastic experience: I was a patient of Harman Kaila for treatment of my tennis elbow, and choosing to have him manage my injury was one of the best decisions I made. Harman was extremely attentive and thorough in understanding my condition and the source of my pain. Rather than taking a one-size-fits-all approach, he incorporated a variety of treatment techniques and continually adapted them based on how I was progressing. Over the course of my treatment, I experienced a significant improvement in my pain and mobility. I am now able to gradually return to my regular activities with much greater comfort and confidence. I truly appreciated Harman’s professionalism, knowledge, and genuine attention to my recovery. I would highly recommend him to anyone looking for a skilled and dedicated practitioner.
Fantastic experience: After going to Harman Kaila with an Upper Back issue the issue is resolved. It took 3-4 sessions and now I have adopted his recommended exercises as weekly maintenance to keep my back healthy. Great experience.
Fantastic experience: NewWestPT got me moving safely and positively back into mobility. They provided me with exercises between sessions (important to do the exercises!) and offered adaptations to suit my home environment. Back injuries are a long road of recovery so we have pivoted and adjusted where necessary and is always with safety and support. I’ll continue to visit for restorative treatment and confident one day I’ll get to preventative.
Fantastic experience: I truly recommend the New West Physio team and Mr. Rob Birdsall. His knowledge and experience stand out; he listened carefully and guided me toward the right treatment. The physiotherapy plan he recommended has been working quickly and effectively.
Fantastic experience: I was extremely happy with my interaction with Rob. He was courteous, professional, and truly interested in getting to the bottom of my problem. Throughout the appointment he checked ti see how I was tolerating treatment. I left feeling that he had a good understanding of where I was at and how treatment would progress.
Fantastic experience: So easy to access! Harman was compassionate. Thanks.
Fantastic experience: I've known Antonio and Katie for a number of years and was lucky enough to visit their clinic last week for a sports physiotherapy course. They have created a beautiful clinic an an amazing facility. But what makes them effective is, aside from being great practitioners, is that they are genuinely good people with a commitment to the community. Would highly recommend!
Fantastic experience: Professional, knowledgeable and caring team. Antonio isTHE BEST! New facilities are beautiful and easy to access.
Fantastic experience: Really impressed with this physio office. Clean, well organized, talked over my diagnosis and what was going on, did some manual work, and gave me exercises. Booked a follow up right away.
Fantastic experience: Amanda is an excellent PT, highly recommend, 10/10. I broke my shoulder and had ORIF surgery, biggest challenge of my life both physically and mentally. Amanda is highly skilled and brings a very technical, thoughtful, responsive, and human-centered approach to her patient's recovery. I have always felt safe, supported and well informed, she is the very best coach! After months of working on my recovery I've gone from 0% to almost full (ish) mobility, Amanda has been there every step of the way celebrating the wins, calming anxiety and keeping me motivated. I'm super grateful for her time, effort and expertise. It is a long road to full recovery, truly a marathon, so many highs and lows, you need to be selective when choosing the right PT. I hope this review with my insights can help someone make this hard decision. If you want the Christine Sinclair of Physio Therapists, then Amanda is the right choice! ps. all of the staff are amazing and supportive, truly the epitome of teamwork in this office.
Fantastic experience: Treated with respect. Always converses with you at your level. Very knowledgeable about your persional needs and willing to work with you as your circumstances change.
Fantastic experience: Very impressed with my treatment by Amanda at New West physio. Amanda took the time to assess my concerns in detail and provided a plan for starting my treatment at home & at the clinic.
Fantastic experience: New West Physio was lovely to deal with. The physiotherapist was knowledgeable and professional. I really enjoyed being at their facility. I’m looking forward to going back.
Fantastic experience: Rob is awesome. Very professional. Highly recommended.
Fantastic experience: Megan Notting is an amazing physiotherapist - she has helped guide me through arguably one of the most gruesome recovery progress. For a brief context - on February 15th, 2025, I had a terrible incident while playing basketball... leading to a complete rupture of my ACL, high grade tear of my MCL, PCL and LCL... alongside damage on both meniscus, damage to my soleus, plantaris, posterolateral corner... by textbook, my knee was basically done... and by literature, most would argue that my only way to get back was to get surgery - to get an ACL reconstruction. Megan was very helpful and thorough throughout - from the initial assessment virtually, where she helped me review and better understand the extent of the injury... to the first in person assessment... to the subsequent routine check ups, where we would get to understand where I was in the recovery, where I was compensating, where I was excelling, and a lot of the times - areas where I overlooked. As an athlete growing up with a high level of discipline and a determined mindset to return to basketball, hiking, and running... I thought that I could navigate through the recovery myself, with the help of Youtube... but truth to be told, having Megan was a good way to help, as noted, especially with parts of the recovery where I would overlook... not to mention, she would also help out with assessing and establishing some parts of movements / compensation that I would not have noticed myself. My recovery was honestly a miracle ; I still to this day am grateful and feel blessed with it... with the guidance from Megan, I was able to focus on the parts of recovery and rehab that I needed to, and was excelling in my lifts, and basically back to function 90%+ of my pre-injury by September/October of the same year. Fast forward to present, I have been playing basketball on and off, and returning to all of my previous activities at a higher level of capability, efficiency and performance. For these reasons, I do strongly recommend Megan - not to mention, she is a great individual as well. There is more to her than I am able to relay over a Google Review; if you are contemplating, I would recommend booking in for a session or two with her, and you will better understand what she will be able to offer to you as a physiotherapist!
Fantastic experience: My experience at New West Physio has been great. My physiotherapist Harman and the staff are friendly, professional and very knowledgeable. I always feel great when I leave there and I can feel the improvement with the exercises they give me to do at home. I highly recommend them.
Fantastic experience: This was my first physiotherapy experience, and I was pleasantly surprised to feel relief after just one session with Harman. He was kind, professional, attentive, and explained everything clearly. The exercises he gave me were simple and easy to do at home. I’m very thankful for his caring help and look forward to continuing my recovery journey.
Fantastic experience: Katie is a wonderful practitioner, she listens and takes the time to really understand the source of the issue. I would highly recommend her and the clinic.
Fantastic experience: Amanda is amazing. I highly recommend seeing her.
Fantastic experience: Rob Birdsall and the entire staff at New West Physio are exceptional!
Fantastic experience: Antonio is an incredibly professional and compassionate physiotherapist. He also has a great sense of humor! He has helped me rehab many injuries in the past!
Fantastic experience: after my first physio session today with Harman Kaila I am currently not experiencing episodic pain.I have suffered pain from an injury for many years, complicated by arthritis & scoliosis in the spine. So that’s just excellent. I will certainly be doing those exercises.
Fantastic experience: Very knowledgeable and helpful. Antonio is a top notch physiotherapist
Fantastic experience: Excellent experience! I have planters fasciitis, I was given a diagnosis, manipulation, exercises and suggestions for new footwear. I was extremely pleased with my first visit. I would highly recommend newest Physio.
Fantastic experience: New West Physio were was great. I would recommend Rob Birdsall as he is very knowledge/thorough on your examination and was able to create a plan to help you on your recovery.
Fantastic experience: Rob is amazing physiotherapist and has so much knowledge of how the human body works. He also kind and attentive.
Fantastic experience: Really learned a lot Katie was extremely pleasant and knowledgeable. I have hope now to reach my goal
Positive experience: Rob explains everything in simple terms including the why of various exercises.
Fantastic experience: I’ve had such a positive experience at New West Physio Centre with Amanda Zacharuk as my physiotherapist. She is incredibly caring with her clients and makes you feel supported every step of the way. What really stands out is how she takes the time to explain each treatment in a way that’s simple to understand, yet detailed enough that it becomes a true learning experience.
Fantastic experience: New West physio , Katie is caring & approachable - willing to adjust to help you at a moments notice when you really need help. Knowledgeable & easy communication regarding treatment & exercises to help move you forward.
Fantastic experience: Antonio is an outstanding physiotherapist! He listens and understands my physical challenges. He addresses the issues.
Fantastic experience: Always ready to listen to concerns and answer questions. Best physio ever! Don’t hesitate to see Antonio.
Fantastic experience: Hands down Antonio is one of the best physiotherapists I have had. Very knowledgeable, compassionate and patient when you fall off the exercise wagon . The office is warm, very clean, and front desk staff are super friendly for every visit.
Fantastic experience: Antonio was thorough in his assessment and was quick to start treatment. He set me up with exercises to do at home and will continue to see me in person, as needed. This new facility is beautiful, and they have set up their office perfectly to accommodate their clients. Highly recommend Antonio and the team at New West Physio!
Fantastic experience: excellent experience with Amanda
Fantastic experience: I’ve been seeing Antonio since 2017, and honestly, he’s the best physio, ever! Over the years, from vestibular issues to various work/life injuries, he’s always been reassuring and delivered the right treatment every single time. The most memorable moment for me was, while other physios dismissed my vertigo, Antonio was the only one who truly listened, believed in my symptoms, and was persistent in identifying the eye twitches for vestibular issues and provided me with the right treatment. I wholeheartedly trust his clinical knowledge & skills and most importantly, I know that he truly cares for his clients. Thank you Antonio! I’m truly so grateful for you.
Fantastic experience: Amazing team!
Fantastic experience: I’ve been working with Katie for vestibular physiotherapy for the past few years and I can honestly say she’s exceptional. I make the drive from Surrey just to see her even though there are clinics much closer to home - because the level of care she provides is truly worth it. Katie has been a crucial part of my recovery journey, helping me return to work by tailoring every session to my specific goals and challenges. What sets her apart is her holistic approach. She doesn’t just treat symptoms; she takes the time to understand the bigger picture, supporting both physical and mental wellbeing with empathy and insight. Her ability to combine clinical expertise with genuine compassion is rare and it’s made all the difference in my progress. If you’re looking for a physiotherapist who is not only highly skilled but also deeply invested in your recovery, Katie is someone you can trust!
Fantastic experience: Fantastic experience as always. I am always greeted by name and with a friendly smile. Antonio is patient and informative.
Fantastic experience: Megan is extremely professional and knowledgeable. I felt very comfortable experiencing my very first needling experience and felt immediate relief of my pain.
Fantastic experience: He is the best
Fantastic experience: Physiotherapist Megan Notting is a really excellent care provider. I have been seeing her preoperatively for complete ACL and meniscus tears. I am making great progress and will continue with her post op for rehab Megan is knowledgeable and good at sharing that knowledge, helping me understand the rationale and goals of treatment she suggests. She has listened to me since my first intake appointment and collaborated with me to create an exercise plan that I can manage comfortably. I have struggled in the past with physio and kinesiology exercise plans that are too long or too difficult, causing pain, or just not sustainable. I am making slow consistent progress with Megan. She always listens to me and seeks my input. I am very happy with everything about my experience at this clinic. Location at aquatic centre is wonderful and the clinic is bright, new and clean. Everyone who works there is friendly and welcoming. The online booking system works very well. I am excited that a kinesiologist with experience in water rehabilitation has joined the team and look forward to working with her for rehab as well I highly recommend this clinic
Fantastic experience: Antonio is an incredible physio I’ve been working with for nearly a decade. He’s worked with me through multiple soccer injuries, allowing me to continue playing into my 30s. Would highly recommend him to anyone seeking a passionate, experienced and highly skilled physio in the Lower Mainland!
Fantastic experience: Katie is the best! I drive from Port Coquitlam to see her and would travel further if I had to.
Fantastic experience: Have been seeing Antonio for over 10 years now. He’s the man! Awesome location and office
Fantastic experience: Katie is great. She is knowledgeble and explained which part of body was hurt in detail.
Fantastic experience: I saw Megan for my post-op assessment. She was gentle and compassionate to the pain and discomfort that I was in. I left the assessment not feeling any worse. I look forward in working with Megan for my post-op physio/rehab. I would definitely recommend having Megan as your Physiotherapist.
Fantastic experience: Always a good experience with Antonio. He is professional and knowledgeable.
Fantastic experience: Antonio had been mine and my family’s go-to physio for years! He’s extremely knowledgeable, listens and cares about his patients. I highly recommend him!
Fantastic experience: Best physiotherapist in lower mainland.
Fantastic experience: The clinic is very nice and everyone is super friendly. Antonio has been helping me with all sorts of injuries for a couple years now. Would definitely recommend
Fantastic experience: Had an amazing experience at New West Physio. Would highly recommend them.
Fantastic experience: The whole New West Physio staff is top notch! Everyone is very professional and knowledgeable. Highly recommend!
Fantastic experience: Went to New West Physio for the first time and had Megan work with me. The facilities was first rate. Megan did my initial assessment and was thorough and complete. We then went through some treatment, including dry needling. Everything went very well. I will need more treatments to work on my issues but very happy with Megan and her treatment. Recommend Megan at New West Physio.
Fantastic experience: If you are looking for a very friendly and knowledgeable physiotherapist, Katie MacPherson is the one. I highly recommend her and am really looking forward to benefitting from her excellent care. Thanks Katie!!
Fantastic experience: Antonio is a nxcellent physiotherapist, very knowledgable .
Fantastic experience: Brand new space is fantastic. Service is great, each member of the team I have met was very friendly and they do direct billing and IMS so it's a 10/10 for me.
Fantastic experience: Truly so excited that all my favorite PTs are under one roof now. I'm very picky with PT's and look for ones that are trauma informed, good with sports injuries, and take a holistic approach (and do good IMS). Love that their space is at our new Rec center. 10/10
Fantastic experience: Katie is very knowledgeable and was able to zone in on a previous injury that we hadn’t even discussed yet. The space is bright, open and very clean. I walked out with a clear plan and feeling positive about our progress. I would recommend.
Fantastic experience: Amazing! Everyone is incredibly welcoming and the new space is so nice and so clean! Antonio always gives me a full assessment and explains everything clearly! If you’re looking for someone strong and who will fix your pains, go see him!
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