Polygon Health | Physio, Massage(RMT), Chiro, Pilates & More
Welcome to Polygon Health, your premier multidisciplinary clinic in Burnaby, dedicated to enhancing your mobility and overall well-being. Our team comprises experienced physiotherapists, chiropractors, registered massage therapists, acupuncturists, and counselors, all committed to providing personalized care in a welcoming and supportive environment.
We offer a wide range of specialized services designed to address various health needs, including Clinical Pilates for rehabilitation, Pelvic Health Physiotherapy for women’s health, and cutting-edge treatments such as Shockwave Therapy for chronic pain relief. Each service is tailored to ensure that you feel empowered and cared for.
Our facility is conveniently located on Kingsway, serving the communities of Burnaby, Vancouver, Coquitlam, and New Westminster. With a fully equipped gym and private treatment rooms, our clinic serves as a hub for active rehabilitation and performance training. We also facilitate direct billing to most major insurers, ensuring your access to the best care possible.
Book your appointment today and begin your journey towards a healthier, more mobile life with Polygon Health!
Opening hours
- sunday: 10h-16h
- monday: 10h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 9h-16h
Photos of Polygon Health | Physio, Massage(RMT), Chiro, Pilates & More
Polygon Health | Physio, Massage(RMT), Chiro, Pilates & More: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 107 reviews
Fantastic experience: Amu is amazing for massage therapy! Highly recommend!!!
Fantastic experience: I had a massage here today, with Daniel and it was a great experience. The massage therapist really knows what he’s doing and did an excellent job. I had been dealing with back and leg pain for quite some time, and I honestly felt so much better and more relaxed after the massage. I’m very happy with the service and would definitely recommend this place!
Fantastic experience: I’m never sure about the experience I’ll have with an RMT..but after reading reviews and actually his photo looked friendly..I chose Shawni and I was not disappointed! He was very detailed and explained everything. He’s a friendly man with a nice personality Let’s just say I’m looking forward to my second visit with Shawni
Fantastic experience: The new best clinic in town, I strongly recommend their services. I also recommend RMT Harry.
Fantastic experience: Tommy Lu was so great and he fixed my shoulder!
Fantastic experience: Had a great session with Shawni, he helped relieve pain and discomfort from muscle tightness and old injuries. Good client education and explanation of purposeful techniques. Would highly recommend!
Fantastic experience: Jordan was very professional and knowledgeable with my physio appointment for my lower body injury. The facility is also very clean, tidy and well organized. It was a very comfortable experience overall and I highly recommend Jordan and this place if you have any rehab needs!
Fantastic experience: Fantastic first visit with Christine! She really listened, explained everything clearly, and personalized my exercises. When I said I wasn’t a fan of the ball exercises, she happily swapped them for ones that suited me better. I left feeling confident and excited to come back. Highly recommend!
Fantastic experience: I've been seeing Shawni for sports massage treatment for a while now. I lift regularly and run several times a week, so I'm pretty hard on my body, and his treatments have made a huge difference in how I recover. I've also been dealing with quad tendinopathy for the past year, and Shawni has been a huge part of my recovery. His treatments have helped reduce the tension around my knee, and he's also taken the time to watch my lifting technique and point out movement imbalances that were likely contributing to the problem. Those small adjustments have made a noticeable difference, both in how my knee feels and how confident I am lifting again. What I appreciate most is that he doesn't just give you a generic massage. He takes the time to figure out what's going on, explains what he's finding, and tailors each treatment to what you actually need. You can tell he really knows his stuff. On top of that, Shawni is just a genuinely great person. He's professional, easy to talk to, and someone who really cares about helping his clients. If you're looking for a sports massage therapist, I honestly can't recommend him enough. I wouldn't go anywhere else.
Fantastic experience: Serena is just amazing. I've had backpain for over 3 weeks and just one session with her, it's gotten much easier. She makes sure that you're comfortable and doesn't overwork during the session. I'm excited to book another session with her. Highly recommend!
Fantastic experience: I've consistently had excellent experiences with Shawni Hedari as a Sports RMT. He's super friendly and listens carefully, which makes every appointment comfortable and relaxed. Shawni has extensive knowledge of the human body and how it moves. His schooling, experience, and diverse athletic background gives him a deep understanding of the demands that active people and athletes place on their bodies. Rather than just treating symptoms, he explains what's happening, why you're experiencing pain or tightness, and how your body's mechanics contribute to it. For example, I primarily lift and train for Hyrox, and have a chronic back/hip injury, and I have greater mobility and a better understanding of my injury and body in general. I even contacted him during an overseas surf camp, explained where I was tight, and he sent me a video of how to stretch to target my hip to improve my technique. I always leave with a better understanding of movement, injury prevention, and how to take care of my body between treatments. He takes the time to explain everything clearly and offers practical advice that's easy to apply. If you're an athlete or simply want an approachable Sports RMT who truly understands movement and can help you improve, book with Shawni.
Fantastic experience: Very good at what he does I highly recommend men Calvin
Fantastic experience: RMT Tommy Lu is the best. His hands, massage techniques works wonders on my achy back n tired legs. Every time, I see him I feel like a new man at the end of the session.
Fantastic experience: I had a great experience with Christine Pang. She helped resolve the issues with my left shoulder after only two visits. I also brought my mother-in-law to see Christine for an initial assessment. Christine was very professional, patient, and thorough in explaining everything to us. She made us feel comfortable and well cared for throughout the appointment. I highly recommend Christine to anyone looking for a knowledgeable, caring, and professional physiotherapist.
Fantastic experience: This was my first time seeing Tommy Lu for RMT and I'm already telling everyone at work to request him by name. I'd been dealing with back pain from sitting at a desk all day for months. One session with Tommy and the pain is completely gone! He kept checking in throughout to make sure everything felt right, you could tell he actually cared about fixing the problem instead of just going through the motions. If you're booking here, ask for Tommy, best decision I've made in a while. I’ll be coming back as a regular!
Fantastic experience: I've been following Tommy Lu since he first started here at Polygon and he can go deep which I prefer.. he's a great communicator and also a huge fan of hockey too
Fantastic experience: I had an injury today and was in a lot of pain, and I was so glad Dr. Chayanne Khodabandeh had an immediate appointment available. He took the time to assess me and treated my neck, back, and shoulders. I felt a lot of relief after the session and had a great experience overall. I’ll definitely be back soon and would highly recommend Dr. Chayanne Khodabandeh to anyone looking for chiropractic care!
Thank you so much for your kind words and recommendation! We are so glad Dr. Chayanne Khodabandeh was able to see you right away and provide the care you needed. It is wonderful to hear that you experienced relief after your treatment and had a positive experience with us. We truly appreciate your support and look forward to seeing you again. Wishing you a smooth and speedy recovery!
Fantastic experience: My RMT is Lian Lo and I wanted to commend her skills, professionalism and knowledge. Lian is an extremely skilled RMT. I've been to half a dozen and I must say that her awareness of the body is second to none. She's a real professional who will take the time to assess your condition before starting her treatment. Finally, she's very knowledgeable in regards to body mechanics. Thank you so much Lian!
Thank you so much for taking the time to share your thoughtful feedback! We are thrilled to hear about your positive experience with Lian.
Lian takes great pride in providing thorough assessments and personalized care, and it is wonderful to know that her skill, professionalism, and knowledge made such a positive impression. Your kind words about her understanding of the body and body mechanics mean a great deal, and we will be sure to pass along your compliments to her.
Thank you again for your recommendation and for trusting us with your care. We look forward to seeing you again!
Fantastic experience: I highly recommend Shawni to anyone who is active in any capacity. He does a comprehensive assessment of your restrictions and provides the necessary treatment to release it. I play a lot of tennis and golf and he has helped open up my rotation to perform better. Also, I’ve been training for hyrox lately with hours of running and he has helped with my recovery by releasing the tightness and tension in my legs. Sport massage is essential for recovery and Shawni is the one I will always go to.
Fantastic experience: I highly recommend Shawni for sports massage if you participate in any type of sport or exercise. Personally I’ve been dabbling in HYROX and running and seeing Shawni have been very helpful in keeping me going. He is also very knowledgable in exercises and has great insight to at home care too. Highly recommended!
Fantastic experience: I saw Shawni H. for a sports massage treatment and it's been life changing for me. Anyone training for Hyrox or doing any weight lifting should be getting a sports massage treatment regularly. Helped improve my recovery and mobility.
Fantastic experience: Kind and professional. Explained services thoroughly. Ferrah is a gem.
Fantastic experience: Great team and incredible hospitality from everyone here. Highly recommended for all of their team's services!
Fantastic experience: Great rmt! Andy and Jerry host bunch of awesome physio!
Fantastic experience: I had a great experience with Amu at Polygon health. She is super sweet and took the time to understand my concerns. I felt so relaxed after my session and definitely looking forward to work with Amu again!
Fantastic experience: Great therapist! Can’t wait for him to be fully licensed!!
Fantastic experience: Daniel was great! He asked all the right questions and I walked out feeling so much better.
Fantastic experience: Great service and practitioners. Did RMT and physio there. Clean and welcoming space
Fantastic experience: Jasmine is top notch RMT! She is very accommodating, even with her busy schedule, she was able to squeeze me in when I texted her and told her I really need a session with her. Her magic hands work wonders for me. Every stroke gives me comfort and healing. She is mindful to check on me- if the pressure is right, if I’m okay, always respectful and gentle, she is just wonderful! I couldn’t recommend her enough to others who are looking for a licensed RMT.
Hi Cristina,
We truly appreciate your thoughtful feedback. It means so much to hear that Jasmine's skill, kindness, and dedication have made such a difference in your experience. We look forward to continuing to provide you with great care!
Fantastic experience: Highly recommend giving Calvin a shot if you’re looking for an RMT. He’s professional, knowledgeable, and will have you feeling better in no time.
Hi Josh,
Thank you for taking the time to share your experience! We're delighted to hear that Calvin provided the care and expertise you were looking for. We look forward to welcoming you back.
Fantastic experience: The facility is new and very nice. I had a massage with Daniel and he is amazing. He is obviously well trained and took the time to understand all my concerns. I had many massages in my lifetime and he stood out to be one of the very best. I highly recommend him.
Hi Winnie,
Thank you for your kind review! We're thrilled to hear you had such a positive experience with Daniel. We truly appreciate your recommendation and look forward to welcoming you back to Polygon Health.
Fantastic experience: I absolutely love working with the physiotherapists here! In particular, I've been working with Serena often and she's been so patient, kind, and knowledgeable. Serena's approach is professional, yet fun, and I always walk out of the clinic feeling stronger, happier, and healthier after every appointment! The quality of service provided at Polygon Health, and by Serena and the other physiotherapists, continue to exceed my expectations. I highly recommend this clinic!
Hi Sara,
Thank you so much for your kind words and recommendation! We are so happy to hear that you've had such a positive experience with Serena and our team. We'll be sure to pass along your compliments to Serena. Thank you for trusting Polygon Health with your care. We look forward to seeing you again soon!
Fantastic experience: Tommy Lu knows what to do
Hi Daniel,
Thank you so much for the great feedback! We are really happy to hear you had a positive experience with Tommy. We will make sure he sees your kind words. We appreciate your support and look forward to seeing you again!
Fantastic experience: Welcoming environment and convenient location. Calvin is very professional and was very conscientious about my injury. Asked for feedback throughout the massage to keep my comfort at the highest possible level. I will need a few more sessions to get my tense muscles to loosen up but my first session was pleasant and comfortable. I will definitely be booking more sessions n.
Hi Silvia,
Thank you so much for taking the time to share your experience with us! We are so happy to hear that you felt welcomed and had a positive first visit. We will be sure to pass along your kind words to Calvin. We are glad he made your comfort a priority and provided attentive care throughout your session. Thank you for trusting us with your recovery journey, and we look forward to continuing to support you in your future sessions!
Fantastic experience: Tommy has strength and is very professional of RMT. I got very relaxed after the massage. The front desk guy is really friendly. Strongly recommend!
Hi Jing,
Thank you so much for your kind feedback and recommendation! We are so happy to hear that you had a great experience with Tommy Ng and felt relaxed after your massage. We will be sure to pass along your kind words to Tommy and our front desk team as well. We truly appreciate your support and look forward to seeing you again!
Fantastic experience: Came in for shockwave therapy on a foot injury, and it instantly helped. The staff were super friendly and made the whole process really easy. The clinic is clean, modern, and welcoming. It seems like they offer everything and even have a full gym to utilize. Would definitely recommend.
Hi Kevin,
Thank you so much for your kind words and for sharing your experience with us! We are so happy to hear that the shockwave therapy helped and that our team was able to make your visit a positive one. Creating a welcoming and comfortable environment for our patients is very important to us, so we truly appreciate your feedback. Thank you for your recommendation and we look forward to continuing to support you on your recovery journey!
Fantastic experience: I’ve been seeing Sohyun for my RMT treatments regarding an ICBC claim, and the experience has been seamless. Sohyun is incredibly knowledgeable and has been instrumental in my recovery. Plus, the receptionists are always so welcoming and make every visit a breeze!
Thanks so much for the kind words! Really glad to hear everything has been going smoothly with your ICBC treatments and that Sohyun has been helping with your recovery.
We’re also happy our front desk team has made each visit easy and welcoming. We appreciate you taking the time to share this and look forward to seeing you next time!
Fantastic experience: I had an amazing experience with So Hyun (Esther) honestly the best massage I’ve ever had. From the moment I walked in, she made me feel completely comfortable and relaxed. She really listened to what I needed and focused on the areas that were bothering me the most. Her technique is incredible, the perfect balance of pressure and relaxation. I left feeling completely refreshed and so much better than when I walked in. I would highly recommend her to anyone looking for a professional, skilled, and truly exceptional massage therapist.
Thank you so much for this thoughtful review! We’re so happy to hear that you had such an amazing experience with Esther and that you left feeling refreshed and cared for, that’s exactly what we strive for every time. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to her.
Looking forward to welcoming you back again soon!
Fantastic experience: My 1st ever massage. Receptionist was nice and very professional. The rooms and the gym area are very clean and well set up. The massage was good. She explained clearly what she was going to do and made sure I was comfortable at all times. She explained some hip flexor exercises for me to do as well to help alleviate any future soreness or discomfort. I recommend going there for any of their services.
Thank you so much for sharing your experience with us! We’re really glad your first massage was such a positive one. It’s great to hear that you felt welcomed right from the start and that our space met your expectations.
We’re especially happy that your therapist took the time to ensure your comfort, explain the treatment, and provide helpful exercises to support you afterward. That kind of care is something we truly value.
We appreciate your recommendation and look forward to seeing you again soon!
Negative experience: Absolutely unacceptable experience. I was charged $130 for missed appointments due to being genuinely sick, despite never being clearly informed of any cancellation policy or signing any agreement. This feels completely unfair and misleading. What’s even worse is the staff’s behavior. Instead of handling the situation professionally, I was accused of trying to avoid payment and spoken to in a rude and confrontational manner. Being told “you must pay first, then we’ll book you” in a challenging tone is completely inappropriate and disrespectful. This clinic shows zero empathy toward patients and clearly prioritizes money over basic professionalism and care. I strongly advise others to be cautious before dealing with this place.
Thank you for taking the time to share your experience with us. I’m sorry to hear that your visit did not meet your expectations. Our goal is always to provide a welcoming, respectful, and supportive environment for every patient who trusts us with their care.
We understand that situations such as illness can be unexpected, and we strive to approach these circumstances with understanding. At the same time, we do have a cancellation and no show policy in place to help protect our practitioners’ schedules, as missed appointments can prevent other patients from accessing care. We also recognize that it is our responsibility to communicate this clearly and handle these situations with professionalism.
We will be reviewing this internally to ensure we continue improving both our processes and patient experience.
Our patient experience team will be reaching out to you directly to discuss your situation further and explore possible solutions, should you wish to continue your care with us.
If you have any additional feedback, please feel free to reach out to us at [email protected].
Fantastic experience: The clinicians and staff are knowledgeable, professional, and friendly. They always makes me feel better than when I first arrive, and provides advice/guidance that leaves me more knowledgeable on how I can manage the different pain and issues. I would definitely recommend Polygon Health for anybody looking for help in maintaining or managing their health.
Thank you so much for your kind words and for trusting our team with your care. We’re really glad to hear that you’ve had a positive experience and that our clinicians have been able to support you not just in treatment, but also in understanding how to manage your concerns moving forward.
We truly appreciate your recommendation and look forward to continuing to support you on your health journey.
Fantastic experience: I have been coming here for clinical pilates/physio with Christine and she is one of the best physiotherapists I have worked with! what’s great about this location is the convenient and easy parking, and brand new space/equipment!
Thank you so much for the kind words! We are thrilled to hear you’re having such a great experience with Christine.
Fantastic experience: I had a great experience with Garman. He was very professional, and his manual therapy skills is impressive. I highly recommend him for your physiotherapy needs!
Thank you very much for taking the time to share your experience. We are delighted to hear that you had such a positive visit with Garman and that his professionalism and manual therapy skills stood out to you. Your recommendation truly means a lot to our team.
We look forward to seeing you again and supporting you with your physiotherapy needs in the future.
Fantastic experience: I had a great experience with PT Lynda at Polygon Health. She is very professional, patient, and knowledgeable. During the session she carefully assessed my condition and explained the treatment plan clearly, which made me feel very comfortable and confident in the process. Lynda is attentive and truly listens to her patients. She focuses on both relieving pain and improving long-term mobility, and she also provided helpful exercises and advice for home care. The clinic environment is clean and well organized, and the staff are friendly and welcoming. I would highly recommend Lynda to anyone looking for a skilled and caring physiotherapist.
Thank you so much for your thoughtful review and for sharing your experience at Polygon Health. We are thrilled to hear that you had such a positive experience with Lynda.
It means a great deal to know that you felt comfortable, confident, and well informed throughout your sessions. Lynda takes pride in providing thorough assessments, clear treatment plans, and individualized care that supports both pain relief and long term mobility.
We are also glad that you felt welcomed by our team and enjoyed the clinic environment. Your recommendation truly means a lot to us. Thank you again for your kind words and for trusting us with your care.
Fantastic experience: Booked an RMT treatment with Jasmine Lagrido and was extremely impressed with her professionalism and care during my appointment! The space is easily accessible and had a great ambiance as everything was brand new. I will be back!
Thank you for sharing your experience at Polygon Health. We are so glad to hear you were impressed with Jasmine Lagrido and that you enjoyed the space and atmosphere.
We truly appreciate your support and look forward to welcoming you back.
Fantastic experience: I had my first RMT session at the clinic, the place is spacious and clean. The treatment was really good and the staff is very friendly and polite. Definitely coming back for future treatments.
Thank you so much for your kind words and for choosing Polygon Health for your first RMT session.
We are so glad to hear you felt comfortable in our space and had a positive treatment experience. Creating a clean, welcoming environment and delivering high quality, personalized care is always our goal.
We truly appreciate your support and look forward to seeing you again for your future treatments.
Fantastic experience: The welcome experience was spectacular - Trisha was friendly and helpful at the front desk. I saw Calvin for RMT and he was professional and knowledgeable. I left feeling relaxed and with a few exercises to work into my weekly routine. Looking forward to coming back to Polygon Health!
Thank you for the wonderful review. We’re glad Trisha and Calvin made your visit such a great experience, and we look forward to welcoming you back to Polygon Health soon!
Fantastic experience: I went in for a massage with Eryn. I don't usually enjoy massages, but was feeling very tense so thought I'd book an appointment. I am so glad I did! Eryn was great! She was very professional, but also very kind and sweet. She made my experience much more enjoyable and relaxing than I expected. She even gave me some great tips for how to improve my posture. I felt great after the massage and still feel great a week later! My father also went in the same day to get a massage with Philip. He loved his massage so much that be booked one for my mom! Charmaine, at the front desk, was also really friendly and sweet! Overall, a great experience!
Thank you so much for sharing your experience at Polygon Health. We are so happy to hear that Eryn made your visit comfortable and relaxing, especially since massages are not usually your favorite. It is wonderful to know you are still feeling the benefits.
We truly appreciate your kind words and look forward to seeing you again soon.
Fantastic experience: Dr.Dougan accupunture treatments are amazing for my pain relief after my car accident and goes above and beyond most practitioners I've worked with. Your in safe, gentle hands with Dwain! Check out Polygon, what a great facility with a big gym!
Thank you so much for your kind words. We are thrilled to hear that Dr. Dougan’s acupuncture treatments have helped with your recovery after your car accident.
We will be sure to share this with Dwain. He truly cares about providing safe, thoughtful care for every patient.
We appreciate you choosing Polygon Health and are glad you are enjoying the space and gym as part of your recovery.
Fantastic experience: I recently visited this newly opened clinic since it’s close to my home and had a great experience. The staff were very friendly and welcoming. My RMT session felt very professional, and the therapist was gentle and attentive. I would definitely recommend this place.
Hi Jungeun!
Thank you so much for taking the time to share your experience. We are really glad you chose to visit us and that our team made you feel welcome from the start. It is wonderful to hear that you enjoyed your RMT session and felt well cared for. Your recommendation truly means a lot to us, and we look forward to seeing you again soon.
Fantastic experience: I have seen both Lian and Calvin and they have both been excellent in improving pain in different areas of my upper body. The clinic is also really clean, brand new and well equipped!
Thank you for sharing your experience. We are happy to hear that your time at Polygon Health went well and that Lian helped relieve your upper back pain. We will be sure to pass along your kind words to her. We look forward to supporting you again soon.
Fantastic experience: 100% of Kevin's time was spent on me--not hooking me up to a machine and then going to other clients. Was as hands-on as needed, discussed options, and then led the way to the gym to personally demo exercises and lead me through them in a practical and very helpful series. Clear instruction, rapid diagnosis, and very friendly. Highly recommended!
Hi Steve!
Thank you so much for your kind words! We are thrilled to hear that Kevin was able to give you such attentive, hands-on care and guide you through everything so clearly. We really appreciate your recommendation and look forward to supporting you in your next session!
Fantastic experience: I visited this place for the first time and Anni was really good. The clinic is clean and spacious.
Hi W M!
Thank you so much for the five star review. We really appreciate you taking the time to share your experience. We're happy you enjoyed your session with Anni and we look forward to seeing you again soon!
Fantastic experience: I had an excellent experience with Dr. Chayanne Khodabandeh. he is very professional, knowledgeable, and caring. he took the time to listen to my concerns, explained the treatment clearly, and made sure I felt comfortable throughout the session. I felt relief and improvement even after the first visit. Highly recommend him to anyone looking for a great chiropractor!
Hi Grace!
Thank you so much for sharing your experience! We are thrilled to hear that Dr. Chayanne could make such a positive impact and help you feel relief right from your first visit. It means a lot that you felt listened to and cared for. We really appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: I usually get an RMT massage from Ricky, he's genuinely good at what he does I have a bad knee from volleyball. I've been strengthening my quads, calves, hamstrings and glutes, but they've been hella sore. Ricky definitely knows what he's doing and knows where one muscle group can be sore just from one muscle group being sore. Knows how to put the right amount of pressure and gives me exercises I can do for rehab. Definitely recommend if you're trying to rehab from sports related injuries
Hi Sam! Thank you so much for taking the time to share this thoughtful review. We are really glad to hear that Ricky has been able to support your recovery. We appreciate the recommendation and wish you continued progress with your rehab and training.
Fantastic experience: Knowledgeable and enjoyed the experience with Garmin
Hi Joseph!
Thank you for sharing! We’re so glad you enjoyed your experience with Garmin and found them knowledgeable. We can’t wait to welcome you back soon!
Fantastic experience: I went to Polygon Clinic for massage and acupuncture treatment for lower back pain with Calvin Pihoc and Dwain Dougan . They did a great job; my pain has significantly decreased. Thank you.
Hi Ken!
Thank you so much for your kind words! We are thrilled to hear that Calvin and Dwain were able to help with your lower back pain. Your feedback means a lot to us, and we look forward to supporting your health and wellness in the future!
Fantastic experience: Calvin is an excellent RMT, my husband and I enjoyed our massage and we will definitely come back. The clinic is clean and has lots of free parking. They are open 7 days a week too
Hi Thu, Thank you for the wonderful review. We are so happy to hear that you and your husband enjoyed your massages with Calvin and had a great experience at the clinic. We look forward to welcoming you both back again soon.
Fantastic experience: Came here after my accident… Amazing professional and friendly experience for every thing especially Chiro with Dr Chayanne and acupuncture with Dwain…
Hi Deepak, Thank you so much for taking the time to share your experience. We are really glad to hear that you felt well supported after your accident and that your visits were both professional and welcoming. Dr Chayanne and Dwain will be very happy to hear your kind words. We truly appreciate your trust and wish you continued recovery and wellness.
Fantastic experience: Nice new facility with free parking. Jasmine is an amazing RMT with an equally amazing personality. Everyone here is so welcoming, check it out!!
Thank you so much for the kind words and for taking the time to share your experience. We are so glad to hear you enjoyed the space and the free parking. Jasmine will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon.
Negative experience: I went to this center and I booked appointment for my husband and I asked about for RMT and insurance cover and the guy working there said yes we working directly with this insurance…,I did book for him , Before he went for the massage, he filled out the entire form and sent it to them.My husband went for massage after that he(receptionist )said you should pay completely and take back from insurance ,because our registered therapist is new and still he is not in list ……. Is mot acceptable for us and actually my husband did pay but he thought I missed asking ,we are not satisfied and made uncomfortable situation for us ,waisted time for claim and the other process. We are upset and disappointed of this center.
Hi Sarah,
Thank you for taking the time to share your experience. We are very sorry to hear about the frustration and inconvenience this situation caused you and your husband. This is not the experience we aim to provide, and we understand how uncomfortable and disappointing this must have felt.
We take concerns like this seriously and would appreciate the opportunity to look into what happened and clarify the information that was provided at the time of booking.
Please contact us directly at [email protected] so we can review the details and work toward a resolution with you.
Thank you again for bringing this to our attention.
Fantastic experience: I would recommend kinlab to anyone. I had very good massage experience today for the first time.
Thank you so much for your kind recommendation. We are thrilled to hear that you had a great massage experience and that your first visit was such a positive one. We truly appreciate your support and look forward to welcoming you back again soon.
Fantastic experience: Lian (RMT) was absolutely wonderful. This was my very first massage experience in Canada, and she made me feel so comfortable, calm, and at ease right from the start. I left feeling deeply relaxed and cared for. I’m truly looking forward to many more sessions with her. Thank you so much, Lian!
Hi Pavitra!
Thank you so much for sharing this lovely review! We’re thrilled to hear that your first massage experience in Canada was such a positive one. Lian will be so happy to know she helped you feel comfortable, calm, and well cared for. We look forward to welcoming you back for many more relaxing sessions!
Fantastic experience: Very happy with these guys!
Hi Hartley!
Thank you so much for your kind words! We’re really happy to hear you had a great experience with us. We truly appreciate your support and look forward to seeing you again soon!
Fantastic experience: Found my go to RMT! One that gives consistently firm massages, is professional, and a good communicator is hard to find. Calvin is my go to guy! Friendly reception desk makes the entire visit enjoyable.
Hi A!
Thank you so much for your kind words! We’re thrilled to hear that Calvin consistently provides the care you’re looking for and that our reception team makes your visits enjoyable. We can’t wait to see you again at your next appointment!
Fantastic experience: Great environment. Lian is professional and attentive, the receptionist is very cheerful and polite.
Hi Pui Chi, we're happy Lian and the rest of our team were able to provide a positive experience. We appreciate your support and thank you for the kind words. Happy holidays!
Fantastic experience: Fue una excelente sesión, profesional con compromiso y disponibilidad para responder inquietudes, explica todo el procesa detalladamente.
Hola Claudia!
¡Muchas gracias por tus palabras! Nos alegra saber que tuviste una excelente sesión y que te sentiste bien acompañado durante todo el proceso. Siempre estamos comprometidos en brindar una atención profesional, clara y dedicada. ¡Será un gusto verte nuevamente!
Fantastic experience: I saw Lian for massage therapy and had a great experience! She helped to create a comfortable atmosphere by regularly checking in with how I’m feeling during the session. I appreciated that she communicated exactly what her plan for treatment was based on my symptoms so I knew what to expect. The clinic space is also very clean and modern. Will definitely be coming again!
Hi Rachel!
Thank you for sharing your experience! We’re so happy Lian made you feel comfortable and confident during your session. It’s great to hear you enjoyed our clean, modern clinic as well. We look forward to welcoming you back soon!
Fantastic experience: I had a great experience with Calvin Pihoc, RMT! He was incredibly insightful and knowledgeable, and took the time to explain everything clearly so I always understood what he was doing and why. He was very patient, made sure I was comfortable throughout the session, and communicated each step in a way that felt reassuring and professional. I really appreciated how attentive and thoughtful his approach was. He also provided personalized exercises to help with my issues that I can do at home! Highly recommend :)
Hi gloria!
Thank you for sharing your experience! We’re so glad Calvin could make you feel comfortable, informed, and supported throughout your session. It’s great to hear that the personalized exercises will be helpful at home. We really appreciate your recommendation and hope to see you again soon!
Fantastic experience: This is a very nice clinic with very nice staff. For RMT I find that Tommy NG, Christopher Ryan Jung, and Ricky Yang are exceptional. They are so skilled with treating the specific muscles that are problematic with their magic touch! Thank you to the friendly front desk who are always ready to accommodate
Hi Lynn!
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had great experiences with Tommy, Christopher, and Ricky. We also appreciate your kind words about our front desk team; we love being able to help and accommodate whenever we can. We look forward to seeing you again soon!
Fantastic experience: Amazing clinic! Jasmine is an amazing RMT. As someone who is quite active and works a physically demanding job she knows exactly what’s needed to treat my issues every time. I’ve already been in for multiple appointments and have not been disappointed.
Hi Johnny!
Thank you for the wonderful review! We’re so glad Jasmine has been helpful, and we appreciate you choosing us for your care.
Fantastic experience: Lian was very kind and did a great job assessing and working on my arm pain issues. My arm already felt better immediately after our session! Looking forward to booking again in the future!
Hi Lily!
Thank you for your kind words! We’re so glad to hear that Lian was able to help with your arm pain and that you felt improvement right away. We look forward to seeing you at your next session!
Fantastic experience: Very friendly and knowledgeable physios who really take the time to work with you to help resolve the issue. I am in postpartum recovery and couldn't sleep due to a flare up of hip pain. I was able to book something that morning with Jordan and left feeling significantly better. He warned me that it may take a few days for the pain to subside at night, but thanks to his massage and stretches, it was gone that evening and I was finally able to sleep without the discomfort! Facility is also brand new and is a clean, bright, welcoming space. Highly recommend!
Thank you for sharing such a thoughtful review. We are glad you were able to book in quickly and that Jordan helped bring relief during your postpartum recovery. It is wonderful to hear that you felt better right away and were able to get a good sleep that evening. We are happy you enjoyed the new space as well. We are grateful for your recommendation and are here anytime you need support.
Fantastic experience: Highly recommend Calvin. He’s the definition of a professional. Meticulous in his consultation, technical in his execution
Thank you for the thoughtful review. We are glad to hear that Calvin made such a positive impression with his detailed approach and quality of care. We will be sure to share your kind words with him. We appreciate your support and look forward to seeing you again.
Fantastic experience: A great new clinic east of Metrotown on Kingsway. Bright, spacious, and super convenient. I’ve been going for physio with Jordan for the past month, and my back has made great progress. Plus, Jerry’s friendly front-desk greetings always brighten the experience.
Thank you so much for sharing this. We are glad to hear you are enjoying the space and finding it convenient. It is great to know your sessions with Jordan have helped your back feel better. We also appreciate the shoutout to our front desk. We look forward to supporting you through the rest of your recovery.
Fantastic experience: Great massage. Would highly recommend booking a RMT session with Ricky Y. He has magic in his hands! He did a good job understanding and addressing my issues, especially my neck and shoulder pain
Thank you so much for the kind words. We are glad to hear you had a great massage. Ricky is fantastic at understanding concerns and providing focused care, especially for neck and shoulder tension. We appreciate the recommendation and look forward to supporting you again soon.
Fantastic experience: Great clinic! Had amazing experience with all the friendly staff and will definitely be coming back for more clinical pilates sessions!
Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our team. We’ll be sure to share your feedback with everyone here. Excited to have you back for more clinical Pilates sessions!
Fantastic experience: Great clinic, clean space. Saw Dwain the acupuncture, he was great. Definitely recommend
Thank you for taking the time to share your experience! We’re glad you enjoyed our space and had a great session with Dwain. We’ll be sure to pass along your feedback to him. We truly appreciate the recommendation and look forward to seeing you again soon!
Fantastic experience: I had a message from Daniel Ng today. He is extremely talented and listened carefully to my symptoms. His treatment and recommendations were spot on. I will definitely continue to take treatments from him in this well run new clinic in central Burnaby. There was lots of available free parking as well.
Thank you so much for sharing your experience! We’re delighted to hear that Daniel provided such attentive care and helpful recommendations. He’ll be very happy to hear your feedback.
We’re also glad the clinic and parking were convenient for you. We appreciate your support and look forward to welcoming you back for future treatments!
Fantastic experience: Andy and his team did an incredible job building out this clinic. The spacious facility is beautifully set up with high-end exercise equipment and plenty of open space. Big thanks to Joey (RMT) for the tune up, my upper back feels great and I’m ready to hit the courts again!
Thank you so much for the amazing review! Andy and the team put a lot of heart into building this space, so it means a lot to hear that you enjoyed the facility. We’re glad Joey was able to get your upper back feeling great.
We appreciate your support and look forward to seeing you again soon.
Fantastic experience: My mum loves the rmt at this location!!! Lian was great.
Thank you so much for sharing this! We’re so glad to hear your mum enjoyed her session with Lian. We’ll be sure to pass along the kind words. We appreciate the support and hope to see you both again soon!
Fantastic experience: Polygon Health is an excellent clinic with a welcoming and professional environment. The staff are friendly, organized, and always make sure patients feel comfortable. Dr. Chayanne Khodabandeh is an outstanding chiropractor. He is extremely polite, professional, and always on time. Since I started seeing him, I’ve felt much better and well supported. I highly recommend him to anyone looking for attentive and caring chiropractic care.
Thank you so much for this thoughtful review! We’re thrilled to hear that you’ve had such a positive experience with our team and space. Dr. Chayanne will be so grateful for your kind words — he is dedicated to providing attentive, professional care, and we’re glad it’s made a difference for you.
We truly appreciate the recommendation and look forward to supporting you on your wellness journey!
Fantastic experience: Really good place very friendly and professional at what they do
Thank you for the great feedback! We’re glad to hear you had a positive experience with our team. We appreciate your support and look forward to seeing you again!
Fantastic experience: Dr Khodabandeh is exceptional. Passionate and professional, his explanations and attention to detail impressed me throughly. He provided an exceptional care plan and I have truly reaped the benefits. Could not be more pleased, I would recommend him to anyone looking for care. Clinic is also world class .
Thank you so much for the thoughtful review! We’re thrilled to hear you had such a positive experience with Dr. Khodabandeh and that his care plan made a real difference. We’ll be sure to share your kind words with him. Hope to see you soon!
Fantastic experience: Chayanne is fantastic! Super friendly, knowledgeable, and really takes the time to help you feel better. I noticed a big difference after just a few sessions. Highly recommend if you’re looking for someone who truly cares about their patients!
Thank you for your review! We’re happy to hear Chayanne made a difference. Grateful for your recommendation and we hope to see you soon :)
Fantastic experience: Had a session with superstar RMT Ricky Yang today! A consummate professional with a winning smile to match, Ricky’s approach to identifying your needs, execution of treatment, and attention to detail in prescribing home care, speaks for itself. Having picked up Golf recently to go along with all my other physical activities (martial arts, stunts, volleyball) Ricky helped me release A LOT of tension in my back and hips to get me back to doing the things I love. Jerry and Andy sure know how to pick their team members! Great work!
Thank you so much for the amazing review! We're glad to hear that Ricky was able to help you reset so you can get back to all your physical activities. We'll make sure he sees your kind words. We're lucky to have him on the team. Looking forward to having you back anytime!
— Polygon Health Team
Fantastic experience: Jasmine is fantastic. We went to RMT school together and I remembered thinking what an intuitive sense of touch she had right away back when most of us were still figuring things out. Years later and I just got a really effective treatment from her that was focused, specific, but also enjoyable - everything I was hoping for. Highly recommend!
Thank you for sharing such a thoughtful review! We love hearing that Jasmine’s intuitive skill stood out even back in RMT school and it’s amazing to see how she’s continued to grow into such an effective practitioner. We really appreciate the recommendation and are glad you had such a positive experience. Hope to see you again soon!
— The Polygon Health Team
Fantastic experience: I think I found my go-to clinic. To me, an important feature in a clinic is their evening availability since I work full time; and Polygon was very accomodating with my scehdule. I came for an RMT appointment with Ricky Yang. Throughout the appointment, I asked a million questions and he answered them all. He taught me the root causes of my pain and worked through years of poor selfcare in my back and lower body. Following my treatment, he took me into Polygon's facility to teach me some stretches and exercises to take home. Overall Im extremely impressed with the team's knowledge, facility and flexible hours. Thanks again Polygon Team!
Thank you for your review. We are glad that Ricky was able to help you find the root cause of your pain. Hope to see you soon! Take care.
Fantastic experience: Recently visited for a chiro appointment with Dr Chy Khodabandeh. The space is new with lots of equipment, and well maintained. I enjoyed my first chiro session and learned a lot. Dr Chy made sure to understand my personal needs and health before starting and tailored the treatments towards my needs! 5 Stars
Thank you for your wonderful review! We’re so glad you enjoyed your visit with Dr. Khodabandeh and felt the care was tailored to your needs. We look forward to supporting you on your health journey!
- Polygon Health Team
Fantastic experience: I have visited Dr. Chayanne Khodabandeh over the year at his other clinic & now have followed him to Polygon as his treatments for my chronic back pain working long hours at a desk has been unmatched. It has thoroughly improved my every day life and so worth investing into. So grateful I have found this chiro!
Thank you so much for your kind words and continued trust in Dr. Khodabandeh’s care! We’re thrilled to hear his treatments have made such a positive difference for your back pain and everyday life. We’re grateful to have you with us at Polygon and look forward to supporting your health journey!
- Polygon Health Team
Fantastic experience: Jasmine was great, and had a wealth of knowledge. I was hesitant as I am 38 weeks pregnant, but Jasmine explained what was safe and gave a great massage. Will definitely be back
Thank you for sharing your experience! We’re so glad Jasmine was able to make you feel comfortable and supported during this stage of your pregnancy. It’s wonderful to hear her knowledge and care helped put you at ease. We look forward to welcoming you back soon, and wish you all the best in the weeks ahead!
-Polygon Health Team
Fantastic experience: I highly recommend this clinic, even though this is my first time visiting! After continuous training, my muscles were tight and sore, and Ricky’s skilled treatments really helped release the tension and improve my mobility. The clinic is professional, welcoming, and attentive, making each visit comfortable and effective. Truly grateful for the care and expertise—I’ll definitely be coming back!
Thank you for your thoughtful review! We're so glad Ricky was able to help with your recovery and that you found our clinic welcoming. We truly appreciate your recommendation and we look forward to seeing you again!
- Polygon Health Team
Fantastic experience: Calvin was solid in helping with my lingering neck pain/stiffness. Highly recommend if you prefer deep tissue massages.
Thank you for sharing your experience! We’re grateful for your recommendation and happy you’re feeling better. We hope to see you next time!
- Polygon Health Team
Fantastic experience: Joey did an incredible job working on my back and lats. He quickly found the tight spots and applied just the right pressure to release the tension. I walked out feeling lighter, more mobile, and genuinely cared for. Joey is professional, skilled, and makes the whole session comfortable — highly recommend him if you need real results.
Thank you so much for your thoughtful review. We're thrilled to hear that Joey provided such effective and caring treatment. It's always our goal to help clients feel better, move more freely, and leave feeling supported. See you next time!
- Polygon Health Team
Fantastic experience: I had such a wonderful experience at Polygon - from the friendliness and warmth of the welcome staff (thanks Andy and Jerry!) to the refreshing and much-needed massage from a skilled RMT (thank you Jasmine!), I will definitely be returning several times a month
Thank you so much for your kind words! We’re thrilled to hear you felt welcomed by our team and enjoyed your massage with Jasmine. We’ll be sure to pass along your appreciation to Andy, Jerry, and Jasmine. It means a lot to know you’ll be returning regularly, we look forward to seeing you again soon!
- Polygon Health Team
Fantastic experience: I booked a massage with Ricky and a chiropractor appointment with Chayanne. They were both professional and knowledgeable. I highly recommend!
Thank you for visiting. We are happy you had a good experience with Ricky and Chayanne. See you next time.
- Polygon Health Team
Fantastic experience: I had a great experience at this clinic. The space feels spacious, modern, and spotless, with an impressive selection of equipment that looks brand new and versatile. I also want to give a special shoutout to Dr. Chayanne Khodabandeh, he’s professional, knowledgeable, and made me feel completely comfortable throughout my visit. Highly recommend him and Polygon!
Thank you so much for your kind words. We're thrilled to hear you had a great experience and appreciated the space and equipment. We work hard to keep everything top notch. Dr. Chayanne will be glad to know his professionalism and care made a positive impact. We truly value your recommendation and look forward to welcoming you back anytime.
Fantastic experience: The new spacious facility did not disappoint. The staff were very accommodating and I was impressed with the top of the line equipment. My physiotherapist Jordan was very knowledgeable and we ran through some exercises so I could continue treatment at home. Overall 5/5. Ask for Jordan!
Thank you for the wonderful review! We’re so glad you enjoyed the new space and found our team accommodating. It’s great to hear Jordan was able to guide you through exercises you can continue at home, he’ll be happy to know his knowledge and care made a difference. We truly appreciate your recommendation and look forward to welcoming you back!
- Polygon Health Team
Fantastic experience: I had physio with Jordan and massage with Christopher. Super positive experience with both and super professional as well!
Thank you for sharing your experience! We’re so glad to hear that both your physiotherapy session with Jordan and your massage with Christopher were positive and professional. We’ll be sure to pass along your kind words to them, and we look forward to welcoming you back soon!
- Polygon Health Team
Fantastic experience: I came in for a massage with Jasmine. She was patient, understanding, and knowledgeable. Her treatment left me relaxed and it really helped me feel better. The staff at polygon health were friendly and welcoming. Their clinic is modern, clean, and spacious. They have a large gym space and Clinical Pilates available as well. I have nothing but good things to say. Highly recommend!
Thank you so much for sharing your experience! We're glad you enjoyed our clinic environment and felt welcomed by our team. We truly appreciate your review and look forward to seeing you again soon!
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