Langley Sports Medicine Clinic
Information about Langley Sports Medicine Clinic
Opening hours
- sunday: (closed)
- monday: 7h-20:30
- tuesday: 7h-20:30
- wednesday: 7h-20:30
- thursday: 7h-20:30
- friday: 7h-20:30
- saturday: (closed)
Welcome to Langley Sports Medicine Clinic, proudly serving the community since 2009! Located within the Langley Event Centre, our multi-disciplinary clinic spans over 2500 square feet and is designed to provide comprehensive Physiotherapy, Registered Massage Therapy, and Chiropractic Care in a supportive environment.
We are committed to making your recovery as seamless as possible with direct billing to ICBC and most extended benefits plans, minimizing your out-of-pocket expenses. Our specialized services include Vestibular and Concussion Rehabilitation, custom bracing solutions, and pre-habilitation care to prepare you for surgery.
Our facility features nine large, private treatment rooms that allow for personalized healthcare tailored to your specific needs. With a dedicated team of experienced practitioners, we prioritize your health and aim to help you move and heal effectively.
Book an appointment today and take the first step towards recovery!
Services and Treatments
Langley Sports Medicine Clinic: Reviews
Fantastic experience: If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
Fantastic experience: I have OA in my right knee and needed to get a custome knee brace. My original quote at a local clinic was extremely high, much more than my insurance would cover. Jamie Rempel and the team at Langley Sports Medicine Clinic were amazing. Jamie fit me for a Ossur Custom Unloader brace for my right knee at a great price and provided excellent support and service. I would highly recommend Jamie and the team at Langley Sports Medicine.
Hi Linda,
Thank you for sharing your experience with us. We really appreciate the recommendation and are glad you had a great experience with our team!
Fantastic experience: I've been seeing Lisa for years. She is the best and only PT I have seen in Langley. Always in a great mood and very professional. Thanks Lisa and Langley Sports Medicine.
Hi Alan,
Thank you for the 5 star review!
Fantastic experience: All those at Langley Sports Medicine are terrific! Very results oriented and highly skilled.
Hello Peter,
We’re glad to hear you’ve had a great experience with our team. We truly appreciate your support!
Fantastic experience: Jeff has magic hands
Fantastic experience: Alissa is absolutely amazing!! Her postpartum care for me was so beneficial . She's so kind and really takes the time to explain what's going on. Highly recommend!
Hi Maria,
Thank you for sharing your experience with Alissa!
Fantastic experience: I was having an issue with my right hip walking like a 90 year old and in pain. I was out a few inches on my right leg and whatever magic she performed after only 2 sessions I am 95% pain free and walking normally. Another follow up and I'll be as good as new!
Hi Chrissy,
We're happy to hear about your fast recovery!
Thank you for the 5 star review.
Fantastic experience: Alissa is the best chiro I've ever been to, hands down. Super intuitive and knowledgeable. 10 stars .
Hi Nicole,
We're glad you've had such a great experience with Alissa.
Thank you for the 5 star review!
Fantastic experience: Alyssa is fantastic.
Hi Suzanne,
Thank you for the 5 star review!
Fantastic experience: Excellent - every time.
Hi Pam,
Thank you for the 5 star review!
Fantastic experience: For the last year I have been receiving regular RMT treatments from Tara and I would like to thank her for her professionalism, commitment to educating her clients, and for her flexibility in managing her client’s treatment needs based on symptoms. I would recommend her to anyone who needs RMT treatments to help manage a chronic health condition. She is compassionate, caring, and committed to helping others to the best of her abilities.
Thank you for sharing your experience with Tara!
Fantastic experience: Kajsa is an amazing RMT. After only one visit she understood my unique issues and addresses them perfectly. Kasja always asks about certain issues that are bothering me and changes her approach every visit, depending on my needs. Very professional, and makes me feel very comfortable. 5 stars from me.
Hi Rich,
Thank you so much for your thoughtful review! We're thrilled to hear that Kajsa has been able to address your unique needs with such care and professionalism. She truly takes pride in providing personalized treatments, and your kind words mean a lot. We appreciate your support and look forward to continuing to help you feel your best!
Warm regards,
Langley Sports Medicine Clinic.
Fantastic experience: Dr. Alissa is amazing to work with. My daughter was having knee and calf pain after volleyball on the weekend. I brought her in to see Alissa on Monday and Wednesday and she is feeling so much better. Alissa really took her time with my daughter to help find the root cause and offer a solution. Her patience and expertise is top notch. Thanks Alissa!
Hi Brittany,
We're happy to hear that Alissa has been able to support your daughter’s recovery. Thank you for the review!
Fantastic experience: My 3 daughters see Herman and he is phenomenal. His diagnoses are always spot on. He caters to the age and connects well with teen athletes. I love that he empowers them with their own voice and gives them confidence. He is reassuring when needed and has compassion. I love that he focuses on dealing with most injuries via strength building. I cannot say enough about him, he is our trusted, tried and true for our girls'sports injuries. Nikki is also top notch. Super helpful, kind, efficient and warm. Runs the clinic like a charm.
Hi Deborah,
Thank you for the wonderful review!
Fantastic experience: I can’t say enough good things about this clinic. I’ve seen more than 10 physiotherapists over the years for issues I’ve had since high school, and none of them were able to help the way Herman Chan has. He’s genuinely world-class, he figured out problems I thought I’d be stuck with for life and had me improving faster than I thought possible. Everyone I’ve sent to him says the exact same thing, including my kinesiologist. The man is definitely overqualified. I also see Kajsa Tollman for RMT, and she’s incredible. I’m 6'8" and nearly 400 lbs, and she has zero issues working on me. She may not look like she can handle someone my size, but she’s tough, every session leaves me feeling better than ever and ready to get back to work and injure myself all over again. Nikki is the face of the front desk, and she’s absolutely wonderful. Always welcoming, always helpful, always going that extra mile. If you want a clinic that actually listens, actually helps, and actually delivers results, this is the place. Highly recommend.
Hi Jason,
Thank you so much for your amazing review! We’re happy to hear how much Herman, Kajsa, and Nikki have helped make your experience such a positive one. We truly appreciate your kind words and recommendation.
Fantastic experience: Kajsa..... fantastic, always do helpful and really cares about your health and required treatment.
Hi Daniel,
Thank you for sharing your feedback.
Fantastic experience: As always, Lisa was very thorough and guided me through new exercises.
Hello James,
Thank you for your review!
We’re glad Lisa could walk you through the new exercises and make it a great session.
Fantastic experience: Herman is hands down one of the best physios out there!
Hello Jason,
Thank you for your review!
Fantastic experience: Herman Chan is the best physiotherapist I have ever worked with. He is able to quickly access what the and where the problem is and work on a treatment plan immediately
Hello Woo,
Thanks for taking the time to leave us a review!
Fantastic experience: Tara is amazing, knowledgeable and knows where the sore spots are!
Hi Catherine,
We really appreciate your feedback! Great to hear Tara’s expertise and attention have been so helpful for you.
Fantastic experience: Herman has been my physiotherapist for many years and has always fixed all my injuries and got me back playing and enjoying my activities! He is very thorough and explains the process back to recovery.
Hi Bridget,
We're happy to hear that Herman has been able to help you on your recovery journey!
Fantastic experience: Herman brings excellence, experience, and a deep understanding of what is needed for healing, recovery, and establishing goals for success at whatever level you desire. So thankful for his support and guidance.
Hi Valerie,
We're so happy to hear Herman’s support has helped in your recovery.
Fantastic experience: Alyssa Banns is a chiropractor on a whole different level from previous chiropractors I have seen! (And my husband saw her first and raved about his very first session with her!) She systematically works her skill and gets the affected joints mobile …..and along the way, she shares what’s happening and gives you exercises to do after your appointment and they all really work!!! We would highly recommend!! 100% happy with the results from our treatments! Jodi and Ernie Wijenberg
Hi Jodi,
We're thrilled to hear how positive your experience has been with Dr. Banns. Her hands-on, informative approach and focus on effective results are what we strive for with every visit. We truly appreciate your kind words and recommendation!
Fantastic experience: I would like to share my great experience with Niki the receptionist, she always very polite and very friendly and helpful!!! She takes extra care to book my and my husband’s appointment, the moment you walk in she greets you with a beautiful smile and she always remembers your name and details of your visit!! Thank you Niki for your excellent customer service!! Irma S
Hi Irma,
Thank you so much for your kind words! We’re thrilled to hear that Nikki has made such a positive impact on your experience with us. She truly goes above and beyond to make everyone feel welcome and cared for, and we’re lucky to have her on our team! We’ll be sure to pass along your lovely feedback to her.
Fantastic experience: I have found Alissa to be a highly skilled Chiropractor, very caring and understanding of sports injuries.
Hello Kristina,
Thanks for the great feedback! We're happy to hear Alissa’s care and expertise have been helpful.
Fantastic experience: Dr Banns is always insightful and efficient.
Hi Marc,
Thank you for the 5 star review!
Fantastic experience: Best chiropractor hands down. Dr. Banns is attentive, easy to communicate with and has a friendly personable disposition. Her healing hands has provide me with pain relief from chronic back pain. Highly recommend.
Hello Tina,
We're thrilled to hear that Dr. Banns has been able to provide you with pain relief and that you've had such a positive experience at our clinic. She is truly dedicated to her patients' well-being, and your feedback means a lot. We appreciate your recommendation and look forward to continuing to support you on your wellness journey!
Fantastic experience: I highly recommend Herman Chan. ( physiotherapist). He is very thorough and knowledgeable. I appreciate the many different approaches (IMS, retraction, etc) utilized. The exercises he sets me up with are manageable and realistic to my busy schedule. An added bonus to his skills as a PT is how friendly he is. Always fun to chat with through my appointments. Nikki at the front is super friendly and helpful. She is very on top of the logistics of scheduling and accommodating changes when needed. Thank for being awesome Herman and Nikki -Joannie
Hi Joannie,
Thank you for your kind words, Joannie! We're so glad to hear that Herman's treatments and Nikki’s support have made such a positive impact. We appreciate your feedback and look forward to seeing you at your next appointment!
Fantastic experience: Tara is result-driven and her work is beyond expectations!
Hi Guy,
Thank you for the wonderful review! We're excited to hear Tara's work went above and beyond your expectations.
Fantastic experience: Jeff Slatten has been my Physio for about 10 years. He is always diligent in diagnosing and developing treatment plans for any number of sports injuries and more recently some nerve damage due to a car accident. He is invested in his work. Jeff enjoys putting in the extra effort to understand the problem and find the best ways to help heal them. Langley Sports Medicine Clinic has friendly admin/reception that are helpful and informative.
Hi Carl,
Thank you for the wonderful review! We’re so glad Jeff has been able to help with your recovery over the years. His dedication to understanding and treating his patients is truly appreciated. We're also happy to hear you’ve had a positive experience with our admin team.
Warm regards,
Langley Sports Medicine Clinic.
Fantastic experience: I've been here many times and Kajsa (RMT) is excellent.
Fantastic experience: Jeff is phenomenal PT with so much dedication to his practice. I always come away with a thorough understanding of the issues I need to work on to support my health. He is clear, friendly and makes sure I really understand how we will both work together to heal my injury.
Hi Robin,
We're so happy to hear that Jeff's expertise and dedication have helped you better understand your recovery process. He’s committed to providing clear guidance and personalized care, and it’s great to know you feel supported. We appreciate your trust and look forward to continuing to help you on your healing journey!
Fantastic experience: Always great experience. Bryce is great at what he does. Always feel great after massage.
Hi Robert,
Thank you for your kind words! We're so glad to hear you always have a great experience, and we’ll be sure to pass along your feedback to Bryce. We look forward to seeing you again soon!
Warm regards,
Langley Sports Medicine Clinic.
Fantastic experience: Unfortunately my sports med Dr passed away and I thought I’d never find replacement as good as he was. Through a recommendation, I tried Dr Banns and am more than happy with what she can do to my beat up body!
Hi Rod,
Thank you for your kind review! We’re so glad you had a positive experience at our clinic. Your support means a lot to us, and we’re here anytime you need.
Warm regards,
Langley Sports Medicine Clinic.
Negative experience: Rude and non-sense front desk. A family member under my account (***I’ll use the word “I” for easy understanding***) has an appointment tonight, and I got a short notice of overtime request at work. I was not sure if can finish work and catch the appointment on time, so I called front desk. The lady told me the cancellation fee is $65. Then I decided to finish the OT early and catch this appointment. The lady then FORCED me to cancel the appointment and charge my credit card NOW just “because we have other clients waiting to fill ur spot”. I explained to her, again and again that I will make it and I won’t cancel. She was acting mean and sneered like “oh so NOW you telling me that you won’t cancel? That’s not what you called for”. I tried to explain that I’ll be there on time, but she just wanted me to cancel NOW. There was more nonsense words like “I don’t even know who you are cancelling for”. Well apparently I wasn’t asked or given the chance to explain. She just repeatedly telling me that it’s a late cancellation and she’s gonna charge the card. I have to repeatedly tell her that I’m not gonna cancel, and bear with her sarcasm. I wish I have recorded this phone chat.
DB, thank-you for your feedback. I do understand that it was in fact your mother that called in for you in this case to late cancel your session, and I have reached out to her to discuss. Feel free to reach out to me via email should you want to discuss our policies on late cancelations further.
Thank-you again for your feedback. Should we resolve any issues appropriately, feel free to update your reviews in support of your practitioners' performances as a 1-star review paints a poor picture on the clinicians themselves.
Fantastic experience: She is the best RMT I’ve ever been treated by.
Fantastic experience: Herman is an amazing physiotherapist!!
Fantastic experience: I have been seeing Herman PT for several years, for numerous injuries. Very Knowledgeable. Great Listner. Invested to the best outcome. Thanks Herman and the team
Fantastic experience: I have been dealing with shoulder pain for over 2 years, I have tried acupuncture, prolotherapy, PRP, cortisone shots, massage therapy & I have taken every pain killer under the sun…Alyssa was the 1st to alleviate the pain!! I am pain free at times as well as my mobility in that shoulder is so much better! I have a ways to go still but after just over a month of treatments there is a lot of progress!
Fantastic experience: Alissa has helped me tremendously with my pain. I highly recommend her.
Fantastic experience: Excellent and personal service. He really seems to care about his patients and not just another number
Fantastic experience: TJ is great she is caring and an awesome Physiotherapist. I highly recommend going to Langley Sports Medicine Clinic and TJ.
Fantastic experience: Seeing Jeff for my physio appointment is always been a very good experience. always smiling when he sees me, always friendly & he is a good listener & good at what he does. very knowledgeable in his field. always a pleasure when I go for my appointments. thank you Jeff. Anna W
Fantastic experience: Excellent physiotherapist. Knowledge and experience with sports injuries and athletic training is high level
Fantastic experience: Talented and knows his stuff to make you feel your best again. I would recommend Herman to everyone. Thanks
Fantastic experience: Sam is very knowledgeable, efficient and skilled at using multiple modalities to treat any area of concern. A good listener and great at explaining what he is suggesting and why. I highly recommend.
Fantastic experience: Alyssa is extremely knowledgeable and in tune with what is happening with my spine issues. Such a breath of fresh air!
Fantastic experience: I’ve been seeing TJ now for the past couple weeks. She is very knowledgeable and great to be around. She’s got me back to how I felt when I was 25 and I’m 37 now. With a stretching routine that’s no more then ten minutes a day and and few other physio specific exercise with her I’m back to golfing and playing ice hockey. A few weeks ago my hips and lower back were hindering me from work, hockey and golf.
Fantastic experience: Herman is the only physiotherapist I will see. He is extremely knowledgeable in his profession. Everything is explained from why the issue is there, what the exercise will do to improve the issue and what the end goal is. He uses many different techniques to both relieve the pain and address the underlying issues. What I really appreciate is unlike other physio’s I’ve been to, he isn’t going to tell me I can’t continue my workouts or need to stop and rest for an extended time to heal. He suggests modifications and tells me when I need to back off a bit, but he is fully aware that I won’t stop and he works around that. Highly recommend seeing him for any rehab needed.
Fantastic experience: Jeff & the other staff at Langley Sports Medicine are excellent. I would recommend them to anyone.
Fantastic experience: It’s great working with Lisa. Helpful. Friendly takes her time with you. So far the knee strain therapy is coming along.
Fantastic experience: I just love Lisa at Langley Sports Medical clinic. She is so friendly, nice and always made me feel comfortable. She did miracles with my back pain and gave me more advice and knowledge than my doctor did. I recommend her to everyone. The reception staff is also very friendly and welcoming.
Fantastic experience: Herman is so knowledgeable and so good at making sure you understand what is causing your problems and the best ways to fix them. He is a great physiotherapist and a great person!
Fantastic experience: I GO TO Langley Sports Medicine Clinic for massage, however they have large staff of physiotherapists and a gym for rehab. Support staff are excellent, informative, and in good humor despite the times and the safety protocol they require. They have a lot of therapists so their wait times are short. Definately recommend to anyone. In the last two years I had total knee Replacements on both of my knees, and I was surprised how important and helpful it was to have a professional massage therapist get me through a lot of the rehab. If you're having me replacement highly recommend getting these folks to help you through it. Special shout out to Tara Mang. Tara is not the only great massage therapist there, but she's the Superstar that's helped me through it.
Thanks for the words Wayne.
Fantastic experience: Should be Alissa “angle hands” Banns.
Fantastic experience: Alissa is so knowledgeable and she incorporates massage and Physio into her chiropractic therapy. I worked with other practitioners for years on a knee issue and one visit with Alissa and we discovered the source of my pain and came up with a plan that worked wonders. Highly recommend!
Fantastic experience: Lisa is an incredible physiotherapist— so, so knowledgeable and helpful.
Fantastic experience: Herman is one of the best in the area. Amazing work and will make sure he figures out what's wrong with you.
Fantastic experience: I have been going to Langley Sports Med for a couple years now. Cannot say enough about the consistency in service. Always pleased with my massage every time. Bryce is the best.
Fantastic experience: I’ve been coming to Langley Sports Medicine for years, for a variety of issues. The systems, service and treatment have always been great.
Fantastic experience: Herman is the best physio i have ever had. His knowledge of the hiuman body is amazing. He diagnosed my broken ancle when two doctors with an exray missed it. There is a good reason he is always fulle booked.
Fantastic experience: Thanks to the Langley Sports Medicine Team! I appreciate their efficiency, convenient location, friendly reception staff, comfortable treatment rooms, direct billing, and even how they handled my ICBC claim. I'm looking forward to my next visit!
Fantastic experience: I love going to the Langley Sports Clinic, on the lower level of the Langley Activity Centre. The front assistant is friendly, efficient and knows every one by name. Tara is my go to for massage and I am always pleased with how she has done the deep tissue massage. I recommend this clinic for a variety of services that they offer.
Fantastic experience: This place is a game changer. Qualified staff for sure. I have severe arthritis in both shoulders that causes other issues with neck and back. The 3 staff members that I deal with take away the pain and improve my quality of life. So greatfull for the service. Thank you.
Fantastic experience: Herman is excellent with diagnosing issues and has an excellent understanding of how to get optimal performance out of your body no matter age or ability. He has worked with both me and my kids many times and always seems to provide an accurate diagnosis along with several solutions that are both effective and simple in method.
Fantastic experience: It has been more than four years since I first came here and every time I have had a perfect experience. The physical therapist Mr. Herman has unimaginable professional knowledge and skills. He has perfectly solved countless problems for me in the past few years, including rehabilitation after skiing leg fractures, Achilles tendinitis in the ankle, etc., and taught me a lot. Methods of self-healing exercises. All in all, this is a very professional physical therapy and sports injury treatment facility that is beyond imagination and satisfaction.
Fantastic experience: Sam is great. Truly superior in his knowledge and techniques to heal you quickly! What he can do in 1 treatment beats what other physiotherapists can do in 10 treatments.
Fantastic experience: Jeff is fantastic! He addressed my initial concern and then assisted me with several other issues. He is well informed and offered me meaningful education on how to maximize function and prevent future injuries. Highly recommend. Update, I have been back since my 1st review. Again, Jeff provided excellent info and guidance on how to resolve current issues and prevent future issues while maintaining my gym and running activities.
Well, Carolyn, it took me long enough to get back to you on this review, thank you very much for your kind words, Jeff and the team appreciate it.
Fantastic experience: I have been seeing Lisa for Physio on and off for 3-4 years. She is knowledgeable extremely thorough and I always know I’m in great hands as soon as I walk into her office.
Fantastic experience: Dr. Banns takes the time to explain exactly what she’s doing when she’s giving you adjustments and how those muscles and areas are connected to and affect other areas. I always feel great leaving any appointments with her. Highly recommend
Fantastic experience: Jamie and his staff are amazing. I actually look forward to needing treatment.
Fantastic experience: TJ is my physio for life. I completely tore a tendon in my pelvis and she had me back at work in two months! Everyone in the clinic is amazing! Jen is so welcoming every time I show up. Sam helped a lot with the ims treatments and Dr. Alissa is a fantastic chiropractor. I highly recommend this clinic and always have a good time while I'm there.
Fantastic experience: A friend of mine recommended TJ for physio as I had been struggling with plantar fasciitis for a couple years. Well I should have come sooner because it has been only two months or so and I’m almost completely pain free. TJ is professional, personable, and knows her stuff! I’m confident in recommending her to friends and family (and I have, even today)!
Fantastic experience: Great helpful and professional. Thanks.
Thank you for the review Daniel and taking the time out of your day to post it for us. We really do appreciate it.
Fantastic experience: Been coming here for almost a year now. While I have only been to two other physios, I can say that Herman at Langley Sports Medicine is easily the best and most knowledgeable physio I have ever met. Make an appointment. You won't regret it. And despite what some reviews may say, the receptionists have always been polite and positive with me .
Thank you Joe for the positive words. Singling out your therapist is a great way for them to know that they’re doing it right. Thanks again for your feedback.
Fantastic experience: Physio and chiropractor have been so great here! Receptionists are super kind and helpful as well!
Thanks Megan!
Fantastic experience: Professional clinic for sports injuries.
Fantastic experience: I like it, Been going for a while and the staff seem cool.
Fantastic experience: Awesome staff
Negative experience: Doctor recommended these guys for treatment to a broken left knee involving a road accident When I called them the receptionist was practically starting an argument on whether the claim was still active or not All she had to do was take the claim number & find find out from ICBC directly & if they said no I would let my lawyer handle that Thought if this is the receptionist what’s the rest of the place like End up saying goodbye hung up & called someone else They took the claim number & are going to call me back Wasn’t hard Update after calling Lifemark they where really on the ball Got back to me promptly asking for note from GP at request from ICBC Email note to Lifemark & they got back to me right away telling me the note has been forwarded to ICBC I get that the treatment has to be paid for but Lifemark was no hassles & no feeling it’s more about money than healing My lawyer assured me that my claim is still active & doesn’t think there will be any trouble getting approval from ICBC & if so they will contact the adjuster I noticed lifemark has a higher review rating than Langley sports medicine I guess your office did me a favour
John, thank-you for your review on your recent experience with our office.
Typically with claims over a year old, there is never a guarantee that treatments are approved after a certain elapsed time (automatic approvals occur within the first 12 weeks of an accident). Whenever old claims call for appointments, we ensure that any correspondence with lawyers or ICBC adjusters are provided prior to booking. As offered at the time of the call, we provide the opportunity to book a session as a private pay until coverage is determined. I apologize for the inconvenience with the call, and do wish you luck in your recovery.
Fantastic experience: Fantastic front desk service. Great team of body fixers!
Fantastic experience: This Sports Physiotherapy is the best. Owner Jamie, and staff are awesome. Will get you healthy in no time after your injury. Lisa Goulet is awesome !
Fantastic experience: Direct billing. Great staff and space. Highly recommend. Look for Sam for Physio.
Fantastic experience: I was informed about this Clinic by a good friend and he was Not Wrong. Great People, positive, attentive, professional and a wonderful warm and welcoming environment. The staff was very gracious and knowledgeable, from the person on the front desk to the therapists and Doctors. Great Team that I will Highly Recommend. Thank You.
Negative experience: RMT's are great. Receptionist, on the other hand, snotty. Missed an appointment cause I slept through my alarm, during the PANDEMIC. What do you know, woke up with your classic headache and sore throat. Called to let the clinic know what happened. Snotty receptionist wouldn't even hear it, said the clinic will charge half price. So in the event that you made an appointment first thing, and woke up with one of the covid symptoms, according to their pandemic policy, you should not come it. But according to their financial policy, you should because now you are short $55. Now I wonder how many people have had to lie about their symptoms to save them from getting charged for following their "covid policy. And sure, some will say "well you should've called ahead of time." If I woke up when my alarm went off, I would've. I'm sure I'm not the first person to sleep through their alarm when they're not feeling well. Take note that is my first offense of missed appointment. I had the decency to call and explain the situation. I also just pulled a double shift to help out with the covid testing backlog. I see this clinic is very supportive of healthcare workers. Yes, I'm going to use this card because I did not get a chance to explain the situation to the snotty receptionist AT ALL! Won't be going back. Too bad cause I really like their RMT's. I don't support snotty attitudes.
Fantastic experience: Great staff
Fantastic experience: It's been already many years we are permanent clients in that clinic. Very polite and friendly staff! But the star of that clinic is our physiotherapist - absolutely professional, amazing, wonderful Lisa G. Always helpful she does her job with the smile, and amazing knowledge. Every time she fixed our problem and every time I know she will definitely help me. Always recommend her to all people I know and highly recommend this clinic. Good job, guys and thank you very much!!!!
Fantastic experience: I have seen a few chiropractors here and there before but Dr. Alissa Banns was awesome. She was so accommodating with me, took the time to explain everything and made me feel very comfortable. She also gave me some tips & tricks for home & the gym. The office is very neat & clean with the receptionist being very friendly. Highly recommend to everyone. Thank you again Dr. Banns, looking forward to my next visit.
Fantastic experience: Great chiropractic care! Awesome facility. Definitely recommend!!
Fantastic experience: I've never seen anyone this knowledgeable and he knows what he's doing~! Herman Chan, the physio therapist..!! Best so far~!!
Fantastic experience: Excellent service and care!
Positive experience: Went for physio and massage.
Fantastic experience: Got a massage here and it was good.
Fantastic experience: Shelby did an amazing job. One of the best sessions I've ever had. She was able to figure out exactly what needed to be dealt with and how to address it. I would highly recommend her to others. I've done a lot of physio, massage, chiropractic, and other therapeutic services over the years to address my injuries so I'm very familiar with the services out there and this was top notch.
Thanks Ikvinder for the great review! We appreciate the kind words. See you in 2019!
Fantastic experience: Need to book well in advance for RMT appts. Chiropractic appts usually available. Haven"t booked physio recently but I think availability in okay for those.
Thanks Sharyl - yes, the RMTs do book up quickly, and for some reason - don't have any steam left to add more time in the day - that, and there are the others lining up to work :) Thanks for the nice Stars review!
Fantastic experience: Absolutely love the accessibility of appointments and the different care available. Comprehensive and professional.
Thanks a lot for the review K R-G!
Fantastic experience: Very flexible and quick on helping, would for sure come back if needed in the future. Sam Jaggi is the man!
Took me a while to get to you Steve. Thanks for the great review. I say this with the best of intentions - I hope we don’t see you again!! :)
Fantastic experience: I have been a client here for the past 3 years and have always had nothing but excellent treatment and service by Jamie and his staff. I have been seeing their physiotherapist and chiropractor (Dr. Mitchell) and have nothing but positive feedback for them all. If you're wondering why I still see them if they're supposed to get me better, that's because I see them every few months for an adjustment as my occupation is not very good on the lower back. As mention, all staff here as fantastic and nothing but supportive, including their front office staff!
Thanks a lot Chris for your positive words. It's been a pleasure having you at our clinic, and I hope that we continue to exceed your expectations (of course, those are my words :) )
Fantastic experience: Did physio with Jeff for 6 months following ACL reconstruction surgery. He was very competent, knowledgeable and was instrumental in my recovery. I would highly recommend him and Langley Sports Medicine to anyone needing post surgery therapy. Thanks Jeff and Jamie.
Thanks Matt for your review! I guess the mark of a good physio is that you don't have to see them anymore! For what it's worth, I hope we never see you in our office again!! :) Wishing you all the best. Jamie.
Fantastic experience: Jeff was fantastic. Worked with him for 18 months after a bad car accident that hurt my neck. He really did a great job and understood where to start my physio and where to end. My neck is back to the way it was before the accident....the people here don't just put you in a machine. They listen, adjust to needs and work with you. Excellent!
Thank-you so much for your kind words Gillian - our therapists take pride in their commitment to their clients, and this kind of positive feedback is always appreciated - they don't always get the hear about how they've impacted somebody's life for the better. Glad we (well, Jeff) could help!
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