Shift Family Health Centre

Fantastic experience: Dr.Butts takes the time to understand your complaint and the underlying issues that contribute to your need for care. She offers thorough, reliable care and as a bonus we always have a good chuckle or two.

Fantastic experience: Wonderful relaxing experience. I would definitely return

Fantastic experience: She was very informative and very thorough and I feel great. Thank you.

Fantastic experience: Everyone I meet here is great at what they do and everyone is SO friendly. From b12 injections to chiropractic care to massage therapy- they do it all!

Fantastic experience: Dr. Evan has helped immensely with getting me mobile again after a couple years of non adjustments. It feels good to be able to move again freely.

Fantastic experience: Always have a friendly greeting as i come in to Shift for my appointments. I was with Dr. Bailey for about 3 years and since Dr. Bailey’s retirement i have been with Dr. McKenzie. I have always received excellent chiropractic treatments from them and i would highly recommend Dr. McKenzie my present chiropractor for anyone seeking chiropractic therapy. Dr. McKenzie frequently compliments me on what good physical shape I’m in for my age(86) which shows how good a chiropractor she is

Fantastic experience: Myself, my husband and my 1 year old live Dr Katelyn! We have been seeing her for almost a year now, since my daughter was 4 months old and seeing the change in her is night and day! The chiropractor has been our favourite place to go recently!

Fantastic experience: I’m so grateful for the care I’ve received from Dr. McKenzie — her treatment has made a significant difference in my lower back pain. The office staff is also incredible and always so welcoming.

Fantastic experience: Highly recommend booking here! All staff are super welcoming and kind! Jessica, is so kind, personable and attentive. You always leave feeling calm and happy!

Fantastic experience: From the minute you walk into this office, the atmosphere is amazing. Reception is friendly and caring. Dr. Katelyn McKenzie made me feel so relaxed and comfortable. She listened to me asking lots of questions getting a good understanding of any issues or concerns I had. My first adjustment was great and I left feeling so much better. I highly recommend this office and doctor.

Fantastic experience: My entire family receives treatment at Shift! Dr Canzi and many of the massage therapists have given us much needed pain relief! Highly recommended

Fantastic experience: Had an initial chiropractic consult today with Dr. Katelyn and have nothing but amazing things to say about her. She was so welcoming, so knowledgeable, so thorough and so personable. I was in a lot of pain and everything she did took that into consideration and she constantly checked in throughout my appointment. Highly recommend!

Fantastic experience: Awesome experience with Dr Kate in Fergus. She got me in and helped me on very short notice. She is an awesome chiropractor who took the time to explain and educated me during the treatment. Wonderful facility and amazing staff!

Fantastic experience: Doctor Evan was excellent. He did an amazing job on my back, and even though it was the first time I was there, he was very friendly and made me feel better about my back straight away. I would recommend him to anyone without hesitation.

Fantastic experience: Dr.kate is awesome!!!

Fantastic experience: The perfect chiropractor you will find here i know I found mine

Fantastic experience: I would recommend anyone to visit Dr. EVAN Canzi my wife Charlene visited him and after he treated her she has progressed so much and she keeps feeling better with every visit. One of the best she's been to

Fantastic experience: I would highly recommend Shift Family Health. The office has great ambience and I loved all the old stone work. I had a very pleasant experience with reception. My first appointment was with Dr Canzi, one of their Chiropractors, as I was having issues with my lower back and hips. He was professional , courteous and made me feel confident in our plan of care. He was one of the best chiropractors I have seen and will look forward to continuing with him in the future. I have also seen Kristi and Kelly. Both were amazing massage therapists and felt I got something positive for my wellness from each of them. Also looking forward to working with them in the future. Shift Family Healty is a gem in the heart of Fergus. Would recommend you check them out. Shawn Fergus

Fantastic experience: I have been seeing Alana for chiropractic treatment for just over a month now. After the first treatment my upper back pain completely disappeared. Alana is extremely personable and knowledgeable. Would highly recommend

Fantastic experience: Love Shift! We’ve been clients for 3 years, and love the warmth and helpfulness of the administration, and the location with lots of parking, in the beautiful town of Fergus. You can sit in the roomy waiting room, or, go for a little walk around downtown.

Fantastic experience: This review is for Kristi (massage therapist) and Dr. Joanne Hutton! For Kristi: She’s sooooooo good! I really struggle with shoulder/ neck pain from work and overall poor posture. The stretches she has given me for home care have helped more than previous suggestions from other professionals. I enjoy her massage technique- good amount of pressure, slow and controlled. She’s also just the sweetest person ever and I get excited to see her! For Joanne: I have been wanting to see a naturopath for about 4 years for acne, PMS, and gut health issues. I like how every time she recommends a supplement/ plan she references studies and research that support why she’s recommending that- really makes me feel confident. So far everything she’s suggested has WORKED and I’m excited to keep taking her suggestions! She also walked me through my blood work throughly, it made sense, and I understood her vision for a treatment plan. The shift family health center really has something for everyone. I recently got benefits and I’m working my way through everything they have in house to improve my health and I’m happy. Thank you so so so much you guys!

Fantastic experience: My child visits Rubi, the art therapist. She is amazing!

Fantastic experience: Customer service was excellent and the chiropractor I saw was incredibly thorough, listened to all my concerns and was incredibly successful at helping me feel better. I was at a 10/10 on the pain scale, the next day a 6, now feeling and moving so well. Definitely going back regularly from now on. WOW

Fantastic experience: Can’t say enough about the chiropractic and massage therapy care I’ve received from Dr Kira & Kelly. From the client care team at the front desk to the practitioners, everyone makes me feel welcome and at ease. Feeling especially grateful today after they were able to squeeze me in for an emergency treatment after doing something silly

Fantastic experience: I am really pleased with my chiropractic care. Friendly and courteous staff.

Fantastic experience: Been going here for almost a year. Prenatal chiropractic care and subsequent treatment with Dr Bailey. Wonderful service! Kira is very upbeat and friendly, keeps you well informed, and is lovely to work with. Would highly recommend!

Positive experience: Excellent value

Fantastic experience: The most thorough examination I have ever had. Much appreciated.

Fantastic experience: Wonderful clinic. Friendly. They have a wide variety of excellent practitioners.

Fantastic experience: I've been seeing Dr. Kira Bailey for awhile now and can't say enough good things about her. She is so knowledgable in her field and definitely cares about her patient's well being. She always goes above and beyond. Shannon at the front desk is always great to deal with as well!

Fantastic experience: Great team to work with!

Negative experience: I have been a patient for a while and always pre-book my appointments. Yesterday, I was stuck in a snow storm with almost zero visibility coming home from work. I arrive home just after 8 pm. I noticed a message on my machine. I immediately phoned to notify them, to advise them I forgot about my appointment because I was driving in horrible conditions. It wasn't my first priority to call while trying to stay on the road. I called them back first thing the next morning as well. They charged me a cancellation fee as a result of the missed appointment. I cancelled all of my further sessions, as I feel a little human decency would have been appreciated for a returning customer who has never missed in the past. Now, at Christmas they are charging me for this, which cannot be claimed through my insurance. As a result, my kids have to miss a Christmas gift from the fee that was charged. If you care about humans at all, you would think with the weather being as bad as it was yesterday they could be a little more understanding. I will now take my future business to another establishment that claims to care, and does about their patients safety. I was extremely annoyed by the receptionist when she was sharp with me on the phone when I requested a cancellation of all services. This is their policy and this is my choice to make. Being rude to the customer after attempting to resolve this was not appreciated. I would think twice before going to Shift Family Health for any services, as they do not care about patient safety after displaying such poor customer service. Be warned if you live in Fergus, not to use their services. I am disgusted with this after being a customer for so long. They do not value loyalty whether it is their policy or not. The proof is this action right here. You would expect more from a provider a small town. They have recently expanded, so they do not care. Anyone who goes there, is just a number. I would rather feel valued.

Positive experience: Just had my first appointment and intake. Staff were very helpful and made me feel comfortable.

Fantastic experience: Dr Kyle is great. Not pushy to have you there more than you are comfortable with and always does a great job!

Fantastic experience: My wife's heaven!

Fantastic experience: I cannot say enough good things about Shift! I highly recommend for chiropractic care and massage therapy.

Fantastic experience: Consistently amazing service preventing, and keeping you healthy in near all aspects of life.

Fantastic experience: Kristi is the best! Always a smile and friendly folks here! Parking can be a bit tricky but i could stand to do a bit of walking

Fantastic experience: What a great experience. I believe strong in reviews. This clinic is very friendly, kind and thoughtful.i found the dr to be very profressional and new what she was doing..i went in very very stiff, just one treatment and i felt way way better. I have a few more treatments to get me back to normal routine.i look forword to feeling like me again.

Fantastic experience: I’ve been seeing Kristi for just over a year now and she is the best RMT I’ve seen to date... and I’ve seen a lot! She is super friendly and fun, but most of all, never fails to make my back feel it’s best. Highly recommend Kristi to anyone needing an awesome massage!

Fantastic experience: Great place. Naturopath and RMT are excellent.

Fantastic experience: I've been seeing Kristi for years now and she is the best massage therapist ever! :) She always makes me feel better when my headaches are at their worst. The rest of the staff are always so nice and welcoming!