East Mill Physio

Fantastic experience: Kristin has been amazing, she asks, she listens, she treats. My husband has noticed improvemets in his movements, steps and pain level. Kristin has become a major part in my husband's physical progression. Thank you Kristin! Rick and Bev

Fantastic experience: Kristin is lovely, talented and so knowledgeable!! When I first met with Kristin, she took the time to really understand all the factors that might be contributing to my year long neck pain. She was so helpful in treating my pain but also giving me practical solutions to support my healing. The acupuncture was also 10/10. Would highly recommend.

Fantastic experience: I highly recommend Kristin at East Mill Physio. She is hands down the best physiotherapist I have been to. Her treatments have been far more effective for me than other physiotherapy treatments I’ve received. I had previously been seeing someone at another clinic for months and was getting nowhere with the pain and swelling in my ankle. After just a couple of treatments with Kristin, I noticed a considerable improvement. Thanks to her treatments, I was able to return to work much sooner than I expected. I can’t recommend Kristin enough!

Fantastic experience: I've been seeing Kristin on and off since 2021 and I can honestly say it's been the most in depth, focused and caring physiotherapy sessions I've ever had. The longer sessions always allow for a very in depth treatment, and I always feel seen and supported through my injuries and activities! I cannot recommend enough! The care is top notch and even with my complicated situation, Kristin has always been researching and trying new things to help and support my recovery!

Fantastic experience: I only have the best things to say about Kristin! She is extremely knowledgeable, patient, and thoughtful in her approach. I’ve had lower back pain for a while, and she introduced new techniques and exercises that finally helped me feel real relief and get back toward my exercise goals! What really stands out is how much she cares. She takes the time to listen, understand what might be going on, and thoughtfully work through the root cause rather than just treating the symptoms. Her approach is refreshing, supportive, and genuinely personalized! Her hours are also super work-friendly, which made it so much easier to stay consistent with appointments. I’m so grateful to have found her and would highly recommend her!

Fantastic experience: Let me start by saying I am not someone who writes a lot of reviews, but this time I just had to! I had a torn shoulder labrum that gave me a lot of pain for several years before I decided to move forward with a bicep tenodesis surgery. I did about 4 months of physio with a different therapist and basically was told I was good to go... my surgeon also signed off noting that I still had some lingering stiffness in the shoulder. I found that many exercise movements such as cable pulldowns, bench press and rear delt (most all upper body work really) could not be done because the mechanics of my shoulder and scapula were not working properly. My gut told me that I needed more (experienced) help. Kristin was able to figure out that several of my muscles were not working properly (poor nerve connection due to being in a sling for 5 weeks) and as a result, many other muscles were compensating. Over only 4 sessions I've gone from feeling like my body was failing me to being excited to get back into shape again. My range of motion went from about 65 percent to nearly perfect. I honestly can't imagine what would have happened if I didn't trust my gut and go see Kristin for help... I most likely would have developed another injury as a result. Not only was Kristin really knowledgeable, but she's been really great to talk with and to ask questions. It feels like a true collaboration of two people with the same goal and it's very evident that she loves what she does! I would 150% recommend seeing Kristin!

Fantastic experience: Kristin has been an incredible physiotherapist to work with over the past year. As a high-level athlete, I place a lot of trust in the professionals I work with, and I have complete confidence in her expertise. She has helped me identify and correct muscle imbalances, improve mobility, and address issues that I didn’t even realize were affecting my performance

Fantastic experience: Kristin is amazing! Her bedside manner is excellent and she’s been able to help me through a few injuries and provide excellent treatment and options for long-term issues. I swear she’s a wizard and her particular practice has been so helpful for me! If you’re struggling with ongoing injuries or pain don’t hesitate to give her a call!

Fantastic experience: Kristin is amazing! I first began seeing her for serious neck pain from when I was a young gymnast. I have seen dozens of professionals, ortho, chiro, physio and everyone in between and with little to no relief. I had not been able to tip my head back for over 25 years. After literally the first session, I had more than 80% mobility return and 80% less pain, by the 3rd session, I had ZERO pain and full mobility. This was pain I thought I would live with forever. Thank you Kristin, you are truly one of a kind! Dr. Shawn Haywood

Fantastic experience: I really appreciate Kristin's honest and thoughtful approach to treatment. I started seeing improvements to my nagging back problems after our first appointment!

Fantastic experience: I injured my lower spine / discs, separated my shoulder, pulled my MCL/ACL in my knee and other things over the years. I'd "recovered" but with slight lingering effects. My son had some physical challenges we struggled to overcome. Wish I had Kristin help me with my back all those years ago. She spent time to find out where we were weak - it wasn't all the places I had thought - and came up with custom exercises for each of us. I feel much stronger now and my son can't even do things the old way anymore - a permanent change, and after years of trying it took only a few months. One thing I really like is that she uses an app that has videos of the exercises with her explanation, sometimes the video is of you doing the exercise if it's custom, then guides you through your sets and reps with hold times, etc counted for you, and then tracks your progress. My son loves earning the badges... and it's nice to see your streak count as motivation to keep going!

Fantastic experience: I bring all my random aches and pains to Kristin and she always just knows what’s going on. 10/10 recommend East Mill Physio.

Fantastic experience: I had an excellent experience with East Mill Physio. Kristin took extra time to thoroughly assess my condition. Through regular treatment sessions, pain and discomfort I had been dealing with for years was significantly reduced. This allowed me to ramp up my training and feel healthy and strong again. Highly recommend!

Fantastic experience: As a mom of a female high school student athlete - Kristin has been an essential to support for our daughter. As a safe space for her to process her life as a female - student - athlete - daughter - sister- and all her other roles. When I asked my daughter about her time with Kristin she said "Kristin is the sweetest, kindest person. She is amazing at listening and knowing when to step in and give advice." The best part is, she comes down from her meetings with Kristin with an reasonable action plan that sometimes need support by her parents and then has reasonable action steps she is to follow for herself - to give her the agency over her life as a teen. Thank you Kristin for your care and support and being apart our daughters coach - off the field.

Fantastic experience: I can't say enough great things about Kirstin and her team! They are very thorough, knowledgeable and professional. After trying several other clinics with little success, finding Kristin and EMP has been life changing. The care and treatment they provide is some of the best and they make sure you feel supported every step of the way. Highly, highly recommend EMP!!

Fantastic experience: Karina is knowledgeable and always helpful for the variety of injuries and muscle problems I have encountered through sport. Her treatment is always thorough and well received. I recommend seeing her for any sport injury.

Fantastic experience: This was my first experience with physical therapy (for a nerve issue) and I was nervous and in a lot of pain. From day one, working with Kristin was such a positive experience. She’s incredibly professional, caring, and knowledgeable, and she made me feel comfortable throughout the process.I’m feeling so much better these days, but I still go in for the occasional tune-up because they always help! I’m beyond grateful for her care and would highly recommend Kristin to anyone in need of physical therapy.

Fantastic experience: I was training for a half marathon and ended up with a pretty painful hip injury that significantly impacted my day-to-day. I made an appointment with Kristin and felt truly understood by her empathetic, personal, holistic, and motivated approach. I had multiple appointments with her over the course of a summer and she helped me work on my hip rehab via targeted strength&recruitment work (custom exercise programs) and acupuncture. I went from a serious limp and limited mobility to being able to start building on lifting and running shorter distances again. Kristin is super knowledgeable, and really helps you understand all the factors that go into sports-related injuries and the rehabilitation process. During our appointments, she really helped me to shift my mindset towards my injury, as the mental battle is such a big part of it. Would highly recommended !

Fantastic experience: I have been to numerous healthcare professionals for lingering injuries and nothing seemed to work until I worked with Karina. I genuinely feel I got some much quality back in my life after not being in constant discomfort. If you have struggled to find the answer to your lingering injuries, I'm confident East Mill Physio will be your last stop.

Fantastic experience: Amazing personalized service! I had seen Karina after breaking my ankle. She was very personable and catered all her treatments to my needs and with my abilities without pushing me too hard. She responded very quickly to emails, note requests for employment etc...Her space is clean and welcoming. I highly recommend.

Fantastic experience: Karina has always been super helpful!! Quick to respond and very effective with treatments and her knowledge goes above and beyond Highly recommended:)

Fantastic experience: Karina was very helpful getting me back on my feet, after I broke my ankle. The support and exercises help me get back walking. Thanks again Karina!

Fantastic experience: We travel 40 minutes each way to see Kristen because every minute is worth it! She is professional, relatable, knowledgeable and thoughtful in her approach to physio therapy and each of us feels better each time we have an appointment.

Fantastic experience: Four weeks before a key provincial basketball tournament, my son suffered a severe lateral ankle sprain. Karina assessed the injury and developed a recovery plan that included acupuncture, massage, stretching, support sleeve and an flexible brace. Karina demonstrated impressive analytical and interpersonal skills as she worked with my son. Many didn't have much hope in getting him ready. In the end, he was on the court, with little pain .... and part of a gold medal win. We strongly recommend Karina!

Fantastic experience: Karina is wonderful and knowledgeable. She has helped me heal after a bad ankle injury and a back injury. My number 1 choice!

Fantastic experience: After having an ankle replacement I contacted Karina for therapy. She provided me with knowledgeable advice to build muscle and strength. Karina is a wonderful and caring person who listens to the needs of the client. Thank you Karina for your support.

Fantastic experience: I went to Karina to resolve a stubborn case of tendonitis in my forearm. She patiently worked out a successful treatment and my arm is better. I have seen several different physiotherapists throughout my life for different issues and Karina is one of the best. I would highly recommend her.

Fantastic experience: I went to Karina for my VERTIGO She was patient and helpful! She is A #1 in my book...

Fantastic experience: Visited Karina 3 times. She was very professional, pleasant and punctual. She performed acupuncture and massage and recommended exercises. I would highly recommend Karina.

Fantastic experience: My daughter has been seeing Kristin and Karina for various strains from being a competitive softball pitcher. Both knee and back pain have been resolved with physio and acupuncture. In general her health/strength has improved with regular visits. Kristin and Karina are experts in their field and very engaging/friendly.

Fantastic experience: Chris Caddey is not your average massage therapist- he is the best massage therapist I've ever been to. In the two sessions I've been to see him he has corrected injuries that I've had for over 7 years. He is extremely knowledgeable in his field, and I love that he offers acupuncture which my body responds well to. I will continue to see him because my body feels better than ever. Thank you Chris, and thank you East Mill Physio!

Fantastic experience: I'm so grateful to have met Karina! She is one the most kind, knowledgeable, caring and patient medical professionals I've ever met. She helped me overcome my ear virus and took her time with me in every in-person session and answered all emails whenever I had a question. Until I met Karina, no one knew why I was having inner ear problems, but Karina diagnosed me with the correct issue 10 minites after speaking with me. She goes above and beyond with her patients. She's the best! Highly recommend East Mill Physio!

Fantastic experience: Karina came highly recommended to me by a coworker and she did not disappoint!! Great explanation of treatment and help with pinpointing problem area as well as exercises to get my shoulder back to its full ability!!!

Fantastic experience: I met with Karina for support and therapy in recovery from back surgery. The professional, yet kind and caring atmosphere she has in her office brings a personal touch which made me feel at ease and relaxed. She has a wealth of knowledge and rehab/exercise techniques, but came up with a therapy plan that was made specific for me. I would look forward to my visits with her, and leave her office with fresh inspiration to keep moving forward, which she has helped me do!

Fantastic experience: I came to Kristin to get help for my daughter who is a competitive gymnast. As gymnastics is very hard on the body, she had multiple issues, but her largest complaint was back pain. Kristin's use of acupuncture was game changing in addressing the back pain, and the personalized exercise program she provided my daughter has further strengthened her back and improved her overall muscle and joint health. I have no doubt Kristin's treatment has been critical to allowing my daughter to continue her gymnastics career. Thanks Kristin!

Fantastic experience: Kristin is incredibly knowledgeable and I had results after every appointment! I broke my humerus and had a previous injury to my elbow. Seeing Kristin helped me progress through physio and exercises quicker and managed my pain.

Fantastic experience: I followed Karina Cranston to East Mill Physio and I am so pleased with my care there. I feel looked after and listened to every step of the way. Karina is a naturally nurturing individual. I immediately felt comfortable and comforted. She has an innate ability to piece together the symptoms to arrive at a cause. I spent hours at the ER and went through a battery of tests and all the doctors could do was guess that I had vertigo even though some things did not line up with that diagnosis. Karina through asking the right questions arived at the correct diagnosis of Cervicogenic Dizziness and proceeded to help fix the issue. My experience with Karina at East Mill Physio has been great and I can't imagine going to anyone or anywhere else in the future!

Fantastic experience: Karina has been my Physio for my last 2 injuries , she’s just amazing , gets right to the problem , offers different kinds of treatments , whatever I’m comfortable with , thanks karina

Fantastic experience: I have worked with Karina for a few years. Most recently for bilateral frozen shoulder. Karina has helped me gain back my mobility and has been very reassuring throughout my treatment. Additionally she is professional, knowledgeable, and compassionate. I will continue to see Karina for my Physio needs.

Fantastic experience: I have been a client of Karina Cranston’s for a number of years. I would very highly recommend her. She is thoroughly professional, and completely invested in helping her clients work through their issues and get relief. What I like most about Karina is how she brings all of her experience, curiosity and problem-solving skills to each session. You always have her full and undivided attention.

Fantastic experience: After suffering from frequent shoulder dislocations for years, I never thought that I would be able to get back into playing the sport that I love after surgery. Kristin helped me in the recovery process with physiotherapy that was tailored to not only daily life activities and mobility, but with the goal of getting me back to 100% on the volleyball court. She is incredibly helpful, kind, and innovative in her methods. My recovery was faster than I had ever anticipated and I have learned methods of keeping my body in check that will help to ensure no further injuries. Less than 1 year after surgery, I am now back to playing the sport I love and couldn't be happier with the physiotherapy that I received. Thanks Kristin! :)

Fantastic experience: I have had the BEST experience going to see Kristin! I have struggled so much after a car accident and she had been so attentive as she works to get me back to feeling myself. Each appointment is custom to how I have been feeling since my last visit, there isn't just a routine appointment structure we have to follow. 10/10 and have recommender her to everyone I know struggling to understand managing pain in their body.

Fantastic experience: Kristin literally improved the well being of my life. After re injuring my lower back, Kristin helped me get back on my feet with her exceptional knowledge, therapy and kindness. She created a personally tailored exercise program to improve my strength and mobility. In addition, her acupuncture therapy significantly helped reduce the pain I was experiencing. Thank you Kristin!

Fantastic experience: Our family has been doing physio with Kirstin for the last 5 years. As a volleyball player, my daughter has undergone few injuries and Kristin has always been a huge part of her rehab. Kristin is knowledgeable, charismatic and talented. She is the best!

Fantastic experience: We met Kristin when she spoke with my daughter's volleyball team, which was an excellent opportunity for the athletes, informative and delivered in a way that the kids could relate. Kristin gave the girls (and parents) insight into the young female athlete’s body and how their health, performance and risk of injuries are impacted in sport. Kristin now sees my daughter pro-actively and has created a performance plan for her as a high-level volleyball player. Kristin’s manner is warm and friendly, she is incredibly knowledgeable and she genuinely cares for her clients. Not only does Kristin treat my oldest daughter, but both of my daughters recently had the opportunity to participate in Kristin’s Empow(her) Volleyball Development & Performance Program. Not only did my daughters gain skill and confidence in their volleyball game, they also learned invaluable information around healthy lifestyle decisions and how to decrease their risk of injury in sport. This was an incredible and unique opportunity for my daughters that cannot be found anywhere else! Highly recommended.

Fantastic experience: I have been working with Kristin since Jan 2021 (close to 8 months). I reached out after a terrible back injury making me unable to do my usual powerlifting work. I have worked remotely and in-person with Kristin - physio work and acupuncture. She listened to all my concerns, always gave me exercises to integrate into my workouts and together slowly but surely I recovered. Along the way, she has been so thoughtful, attentive but also informing me of techniques and resources that can help improve other parts of my life. Her work is always proactive rather than reactive and works with you as a team. I would highly suggest working with Kristin - I went from being petrified of leaning over or squatting to being able to lift weights: deadlift, squat etc normally. Thank you Kristin <3

Fantastic experience: I could not recommend Kristin enough! I was hesitant to seek treatment for a mild injury, but Kristin made me feel at ease within minutes of my first appointment. Her combination of holistic and traditional approach has me feeling stronger than ever now! Thank you Kristin!!

Fantastic experience: Kristin is such an incredible practitioner and I am so thankful for her expertise and care. Kristin is incredibly thorough and explains all of her thoughts and treatment options. Really appreciate her holistic approach to specific injuries and general well being. Always leave my appointments feeling way better than when I arrived! Thanks Kristin!

Fantastic experience: This is one of the only physiotherapy practices I know that helps athletes and active individuals stay ahead and on top of their physical health. Rather than always having to go when you have an injury, they can assess and pick up on areas that need tuned up long before things become a problem. Kristin's approach is proactive and integrative looking at everything that plays into your physical health and all it takes to keep your body optimized.

Fantastic experience: I've been a client of Kristin's for over three years now and have been incredibly impressed with her knowledge, skill, and professionalism. I have sought treatment for multiple injuries and Kristin has identified the issues and developed treatment plans with great results. Highly recommend!!

Fantastic experience: I have been a client of Kristin’s for nearly three years and am grateful to be in her care. She is a dedicated and highly-qualified practitioner who undoubtedly cares for her clientele. Her honesty, patience and warmth does not go unnoticed and her treatments have greatly improved my mobility and reduced chronic pain. SO worth the drive to Elora!

Fantastic experience: Kristin @ East Mill Physio is incredible at what she does! Her knowledge & expertise are second to none. Her very caring approach to your needs makes the experience feel very personalized. After years of shoulder pain, Kristin's approach, has my shoulder functioning the way it should. This has allowed it to heal properly and has it feeling great. Thanks Kristin

Fantastic experience: Great physiotherapist, she completes an excellent analysis of the issues each treatment and looks at the whole body not just the problem area. Her methods, treatment and exercises are great!

Fantastic experience: Kristin is an absolute miracle worker. Love the combination of acupuncture and strengthening exercises/stretches. The only treatment that's worked for me in years for neck/shoulder and low back pain. Kristin is very supportive, knowledgeable and tailors the treatment exactly to you and your own capabilities while at the same time pushing you slightly out of your comfort zone to set you up for success. She is a delight to work with! Highly recommend!

Fantastic experience: I contacted Kristin to help me with some shoulder issues, I was a little hesitant at first as some of the treatment is different that what I have had in the past. After approx 3 months I couldn’t be happier with the results, the treatment has worked wonders to improve and correct my issues. My daughter has also started seeing Kristin, the connection she has made in just 1 visit is remarkable. Kristin’s friendly personality and stress free environment made it easy for my daughter to feel comfortable during her visit. Kristin even took time to understand what she would and wouldn’t do at home and has given her some fun, interesting movements and easy to do movements to continue with at home. Kristin’s knowledge, effective treatment and friendly nature is everything you can ask for in a Physiotherapist. I would highly recommend visiting Kristin.

Fantastic experience: Kristin is one of the best in the area! When I was the Head Athletic Therapist for the Guelph Storm, Kristin helped my medical team with her unique skillset and knowledge! Because of her efforts, she helped us win the 2019 OHL Championship and we couldn't have done it without her helping keep the team healthy and feeling/performing their best! Highly recommend booking in with her if you are looking for elite level care!

Fantastic experience: After suffering for two years with ongoing shoulder pain I noticed a post Kristin had done regarding a similar problem. I decided to contact her right then. Her patience and positivity, along with her incredible knowledge and skilled treatments have truly helped treat the issue. As an added bonus I've come to appreciate her passion for helping young female athletes and feel so fortunate to have crossed paths with her. Knowing there is someone like Kristin in this community to help with functional movements for day to day activities, as well as educating young people on safety and prevention of injuries in sports and athletics is a blessing . Highly recommend!

Fantastic experience: Kristin is amazing! I went in with back pain and found out so much more about why I am experiencing this pain and how to get rid of it - not just in the short term but in the long term. She has supported me throughout this whole process, giving a detailed program as well as check in emails. I went in with back pain and found out so much more about myself, my posture, my vitamin intake etc. I feel confident that Kristin will help me get to a place where back pain is a thing of the past!

Fantastic experience: Kristin's approach to my injuries was different from the past traditional physio I was doing and has been the only one to bring results!! She cares about her patients and it shows in her attention to detail and passion for her work and your well being. Higher than highly recommended!

Fantastic experience: Kristin's knowledge and technical expertise make her an excellent physiotherapist. Her empathy and caring approach puts you at ease, and she is able to clearly explain the the reasoning and methodology behind her diagnosis and techniques. She has helped my immesurably with my runner's knee problem both by treating the issue directly and identifying the predisposing factors. Her at-home exercise prescription really helps to support her in-clinic treatments. Highly recommended!

Fantastic experience: This is my daughter's 3rd round of physiotherapy for a variety of ailments and we always go to Kristin. She takes her time, and provides a holistic approach. She is perfect for young female athletes . The best hands down!

Fantastic experience: Kristin is an integral part of both my and my daughter's care. Kristin first helped me in my post-partum c-section recovery and rehab through her knowledge of pelvic floor and core, and now ongoing as a female adult/athlete. She's also been a part of my teenage daughter's injury recovery and her pro-active/ performance plan as a high level basketball player. Kristin's knowledge of the female athlete's body and its uniqueness sets her apart from many others. Her genuine interest in my goals and making me/ my daughter a part of our own recovery and growth, empowers us in our continued journey. Her calm nature, how she's able to assess and create unique treatment plans in the moment, how she offers education and explanation, and her professionalism, ensures a high degree of trust and respect. I highly recommend her.

Fantastic experience: Kristin has been amazing treating me after a major shoulder surgery. She cares about my progress and she has a lot of techniques and modalities that she can use depending on the situation. My wife recently started using her for a very sore knee and Kristin has helped her get back to running long distances. Truly a great health care professional. I can't recommend her high enough.

Fantastic experience: Kristin is a wonderful physiotherapist and I would highly recommend her! This was my first experience with a virtual appointment and I wasn’t sure what to expect but I was very impressed. Kristin was thorough with my initial assessment and came up with a treatment plan that is manageable for my busy life. I loved the convenience of the online booking and virtual appointment.

Fantastic experience: Kristin put me at ease for my first time receiving acupuncture therapy. I appreciated her gentle way and most importantly she has helped me feel better. I am a volleyball player, and Kristin's past volleyball experience gave her an excellent understanding of what my specific needs were. Her exercises are very helpful and I think she's great!

Fantastic experience: Kristin is one of the best health professionals I've ever worked with. She has such an innovative and all-encompassing approach, never underestimating any piece of the puzzle. As an athlete, not only working to recover from an injury but to better my health and learn to move more effectively has been a game changer. Lucky to have someone so knowledgeable and invested on my team!!