Focused Care Physiotherapy & Wellness

Fantastic experience: AMAZING!! From the moment you walk in until the moment you leave, the receptionist is kind, friendly and always smiling. Colleen is incredible at what she does, she has given me hope and motivation. She is kind, patient and listens! She gets to know you and takes her time with you! I never feel rushed, I always feel great after leaving, she’s really easy to talk to and is dedicated to helping you!! I feel very fortunate to have come across this place and look forward to my appointments! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Fantastic experience: Wonderful spot, Colleen helped me so much with my TMJ issues!! She is so kind and thorough, answering all my questions. Had exceptional results. Highly recommend!! Nice, clean and friendly office to visit :)

Fantastic experience: Dr. Jenna has been great with our whole family. She targets all of our sore spots and works efficiently with our treatment. Also, sends us home with exercises to take home with and be proactive.

Fantastic experience: Colleen has been incredibly effective in fixing my jaw pain. No more clicking and constant jaw pain. She is a life saver!

Fantastic experience: Have seen Colleen 3 times and I've seen a huge difference in my balance! Been dealing with Bppv for 8 years now and oncologist just said to deal with it as it's my new normal. My sister said to try vestibular physio and I found Colleen. Amazing and so thankful for her. Julia is very welcoming at the front desk which makes it even better!

Fantastic experience: I had two chiropractic sessions over two weeks at this location, and most of my back pain is now gone. Jeena was my chiropractor, and she did an amazing job. After just two sessions with her, I felt a huge improvement. She's professional, knowledgeable, and made me feel very comfortable. Highly recommend her!

Fantastic experience: Dr. Jenna Spencer is truly great at what she does. I have had 9 chiropractors in 9 cities over the past 20 years and Jenna is one of the best. She takes the time to truly understand my aches and pains, she finds the source and addresses it with massage, stretches and adjustments. I appreciate the time she spends with me and I have never felt like she was rushing me out the door. Dr. Jenna is always on time and spends the time she needs to get the job done. Her abilities as a Chiropractor, with some extra specialties, has helped keep me moving for years.

Fantastic experience: Was seen by Colleen for TMJ. Incredibly greatful for her expertise. She is friendly with a warm presences. I felt heard with describing my systems, never felt judged or rushed. Appreciate her skills and knowledge explaining what she was doing along the way. The office is clean and bright. Front desk staff nice with great customer service. Been telling everyone I know how much of a positive experience physio has been. Highly recommended.

Fantastic experience: Colleen is exceptional at what she does!! Words cannot describe how thankful I am for her and her treatments!! Absolutely wonderful highly recommend seeing her she helped me tremendously!! Haven't felt this good in a long time. Thank you so much Colleen!!

Fantastic experience: I’ve been coming to Focused Care Physiotherapy & Wellness for over a year now for TMJ-related issues, and genuinely? I cannot sing their praises enough. Before I even touch on the sessions, I find it important to mention the overall state of the building. Everything is organized, clean, and clear, and has a very friendly atmosphere. Colleen, my physiotherapist, is an absolute joy. She is incredibly friendly, empathetic, and knowledgeable about the different muscles that she targets during sessions. Speaking of? The sessions are ***phenomenal.*** As mentioned above, I have TMJ-related issues that have been affecting my well-being for over a decade, and the work that is done here has been absolutely vital to helping manage problems and symptoms in my day-to-day life. In thirty minutes, Colleen is able to take any information that I give her about the state/inflammation/irritation since the last time I visited and target spots that are holding tension/tight/painful to help relax trouble areas. I occasionally go home sore (as is to be expected when working with incredibly strained and tense muscles), but my jaw has been noticeably more relaxed and less prone to hypertension since coming regularly. I plan to be coming for the foreseeable future, and the service is *absolutely* worth it. They’re a genuine 10/10. I cannot recommend this clinic enough!

Fantastic experience: Dr Jenna Spencer was recommended to me by my foot doctor, because she had seen success with her patients receiving Chiropactic care on ankles from Dr Spencer After being a patient with Jenna for three months, I have gone from a condition of constant pain with each step to being pain free most days, a little more work and hopefully my recovery will be complete......Life changer

Fantastic experience: Colleen is amazing! She was extremely knowledgeable and thorough with her assessment and treatment for my vertigo/ vestibular issue. After my initial treatment, I felt so much better — almost back to normal! I highly recommend Colleen!

Fantastic experience: Colleen at Focused Care truly is the best in the business. After a cavity filling procedure, my jaw was locked shut and very painful. I could barely eat, and even holding a conversation was difficult due to the tension. I was able to book in with Colleen the next day during a cancellation, where she assessed my TMJ, treated the problem, then provided me with the knowledge and understanding of what happened. She recommended tips for pain management, as well as how I could maintain the relief through at home exercises. She is a life saver! My entire experience at Focused Care was smooth and easy, from clinic manager Julia’s comforting and bubbly demeanour, to the clean and bright clinic space, all the way to the direct billing provided. These ladies are so intentional about their care and it really shows. There is something so special about the intimate and calm experience that Focused Care provides, and I would recommend them over and over again!

Fantastic experience: Colleen provided excellent care during my recent vertigo episode. She was extremely knowledgeable, patient and thorough in her assessment and treatment. I have had great results and along with her prescribed exercises feel I am definitely on the right track. I would highly recommend her for any vestibular/motion issues.

Fantastic experience: Colleen is an outstanding physiotherapist. I’d been frustrated as wasn’t making progress with previous therapists in dealing with my foot and knee issues, but she was able to provide helpful hands on treatment and recommended excellent exercises. She also helped with my plantar fasciitis. Highly recommend Colleen for any physio needs, and the staff are very pleasant!

Fantastic experience: I had a head concussion (I fell down eight stairs), and on top of that, I got vertigo (because I hit my head so hard that the internal ear's crystals were misplaced), and then I found InFocus. Their staff is amazing, from day 0, there were welcoming and attentive. They were key players to get me back to my regular life.... The physiotherapist who helped me was Colleen. She is the best!!! Colleen was all the time on top of my therapy, she is a very good listener, and then she knows exactly what to recommend to deal with the concussion and vertigo symptoms. She really cares, she is super kind, and make me laugh a lot.... If I can rate this place with more than 5 stars, I will!!!!!

Fantastic experience: I woke up one day with virtigo!! I was hoping it would pass on its own-which it did not. I contacted the clinic and they bent over backwards to accommodate me. I had my initial appointment which included a comprehensive exam, explanation and treatment. I had an amazing recovery. I highly recommend this clinic- do not try and wait it out.

Fantastic experience: Colleen is the best!! Knowledgeable and personable. She listened to me and determined the course of therapy I needed. She is always attentive to my needs! She is so understanding of my aches and pains and I am so glad I found her! I tell everyone how wonderful this small and intimate clinic is. Great team!!

Fantastic experience: Ami was fantastic! I pulled my hamstring playing soccer and thought most of my season was done (expecting to be out 4-6 weeks). Whatever Ami did was nothing short of miraculous! The work she did with me, plus the exercises she had me do, I was back playing in around 2 and a half weeks. She saved my season!

Fantastic experience: Very positive & friendly environment. Would highly recommend

Fantastic experience: I am so happy I found Infocus and especially Colleen! I had been suffering with vertigo for months and all the maneuvers and appointments with other treatment centers were not helping. I called one morning at my wits end and Colleen answered the phone and rearranged her whole day just so she could see me! She cured my vertigo in 2 treatments, I highly recommend her and her expertise is awesome. Thank you Infocus for your help and treatment.

Fantastic experience: Colleen helped resolve my neck and shoulder issues, highly recommend!

Fantastic experience: I am extremely grateful I learned of Colleen’s therapy for the symptoms I was experiencing. After doctor, chiro and massage appointments; my capacity for life at work and home was still greatly shrinking. At the first assessment Colleen gave me hope. Within 4 months of treatment and following through with the exercises she gave me each time, I feel like I have my life back, along with some effective tools, if I hit a bump again. Can’t say enough good about InFocus and Colleen’s therapeutics.

Fantastic experience: After seeing my family doctor about some head pain and dizziness , I was referred to Colleen at InFocus for an assessment. She knew exactly what was happening and within 2 visits she was able to fix my BPPV/ Vertigo. I love how everything was clearly explained . Thank you 😊

Fantastic experience: I had injured my rotator cuff muscles and loss strength and mobility from my dominant arm 6 months earlier and thought it would heal on its own, but the pain got worse and so did my ability to do basic things like taking off my coat. I had gone to another physiotherapist without much success and than I met Colleen from Infocus. She is so personable, friendly and made me feel at ease. She accessed me and worked with me to get me back to full mobility. I can now say the pain is gone and it was all due to a great physiotherapist. I won’t go to anyone else. Thank you so much Colleen :-)

Fantastic experience: I was suffering from shoulder pain and my sister told me to see Colleen because she’s the best physiotherapist she’s ever been to. I’ve been to other physiotherapists in the past for other issues but I didn’t find they made much of a difference since they mostly watched me do exercises with a bit of hands on work, so I wasn’t expecting anything different from Colleen. Boy was I wrong! Colleen did such a thorough intake, asking lots of questions to understand how I’m feeling and what I could be doing to cause the pain. She then did physical tests to see how my shoulder was moving (or lack thereof!). I love that she explains what she’s thinks could be causing the pain and what can be done to help relieve it. Colleen does a lot of hands on work to my shoulder to get it moving properly again and she shows me how to do exercises at home to strength it and what I should avoid doing that could be making it worse. She even emails me the exercises so I have them for reference. I can’t thank Colleen enough and she’s worth the 1 hour drive for me to go see her! Thank you Colleen!!!

Fantastic experience: After 2 months of suffering from bbvp vertigo i finally met Colleen. Through treatment and understanding i am now feeling so much better🙂. I highly recommend Colleen and In Focus! . My first appointment i was so scared and unsure if i would ever feel normal again. Colleen was so patient and kind and helped me to finally feel so much better. She listened to all my concerns and i never felt rushed. Also Thankyou Julia it was so nice getting to know you. Thankyou both for making me feel very comfortable 😌

Fantastic experience: Colleen was awesome in helping me rehab after a pretty bad vestibular event. Super friendly staff, and very personable all around. Highly recommend

Fantastic experience: A huge thank you to Colleen for helping me understand the symptoms I had and making me feel soooo much better! I would recommend anyone having any type of dizziness or unfocused symptoms to pay her a visit for an assessment. I wasn't going crazy after all and I didn't just have to live with it, she made it better! Thanks Colleen!

Fantastic experience: Colleen is very kind and knowledgeable! I have had issues with my TMJ for years and was finally referred for some physiotherapy treatments. Thank God I was! Colleen is not only extremely helpful in releasing tension and pain, but she shows you how to maintain that relief yourself. I no longer have headaches or migraines, my jaw pain is completely manageable with my self release exercises AND my clenching/grinding has improved immensely! Colleen is the BEST in the bizz!

Fantastic experience: I had a great experience with InFocus rehabilitation. Dealing with vertigo is not easy, and Colleen helped me recuperate in a matter of days. She was a saviour! A very informative, attentive, gentle, and kind person. She knows and understands her work really well, and remained incredibly professional. She even came on her day off to help me with my vertigo. I am so thankful for her, and highly recommend Colleen and the clinic.

Fantastic experience: Colleen was beyond helpful in my journey to recovering from a concussion. She was attentive, knowledgeable and very kind during each appointment. I would recommend anyone to go to her for help with vestibular and/or concussion based symptoms!

Fantastic experience: For over 25 years, I experienced vertigo, and was resigned to living with it. However, I was fortunate enough to be referred to InFocus Physiotherapy for treatment. After diagnosis, I learned that I had Benign Paroxysmal Positional Vertigo (BPPV), which Colleen successfully treated through a course of physiotherapy adjustments and home exercises. The positive change that this treatment has made for me is amazing. Prior to treatment, I had unconsciously been using various adjustments and coping strategies to deal with my vertigo, such as walking defensively to avoid losing my balance. Now I realize that I was living with a level of instability that I no longer have to tolerate. Colleen, my physiotherapist, was warm, caring, and extremely professional. She took the time to explain my diagnosis and treatment protocol, provided at-home exercises, and shared updates with my kinesiologist and family doctor. The support I received made me feel both confident and well-cared for. Julia, in the front office, sets the tone for every visit with her upbeat, friendly, and efficient demeanour. I’ve required several physiotherapist treatments in the past and I can easily say that this has been my best experience. I highly recommend InFocus Physiotherapy for anyone who requires physiotherapy treatment,

Fantastic experience: I learned about your clinic from a friend who had a problem with Vertigo. I went to the Cambridge clinic and met Colleen. She is a very pleasant lady, who helped me with my vertigo problem. I found her very pleasant to talk with and she certainly knew what she was doing. After a handful of visits, I am no longer dizzy and my balance is much better. Colleen sure is an asset to your clinic; she was friendly, easy to talk with and knew her plan to make me better.

Fantastic experience: Colleen has been our angel since my son Stefan started going to his physio about three years ago. She is the only one who has helped my son with his vertigo. I can’t say enough about her expertise and patience and knowledge! I very highly recommend her to anyone who needs any type of treatment for athletes or anyone who needs help with physio. Special thanks to the reception staff too and the whole team!! 10/10!!! Mom Natasha and Stefan

Fantastic experience: I have been suffering with vertigo for months now.I went to see Colleen at in focus for some expert advice on how to treat it.Not only did Colleen help me , she made me feel very comfortable.I highly recommend in focus for anyone that is having vertigo issues.They are very professional and very friendly . Thanks Colleen Bethune

Fantastic experience: Truly Blessed to have discovered Colleen at InFocus in Cambridge On. She is always on time, very wise when it comes to vestibular issues and most of all a sympathetic professional that listens to her patients I.e. when it comes to the difficulty of holding down a job while experiencing symptoms of a vestibular issue i.e. dizziness, vertigo etc. In the past I've worked with therapists at other clinics but no one comes close to Colleen's professionalism and care of patients. Thank you Colleen, for everything you have done to help me try to find some sort of normalcy in my life!!!

Fantastic experience: I have been dealing with vestibular issues post concussion for about 4 years now. Colleen was the first person to finally diagnose me and give me exercises for me to feel normal again. She is very attentive, understanding and willing to educate you along the way. I have never received this great of treatment in all of my health journey. I could not recommend her more to anyone struggling with concussion issues, she managed to help me in a matter of weeks!

Fantastic experience: Colleen at InFocus has treated me for two episodes of vertigo. Both times she was able to successfully resolve terrible vertigo symptoms with only two treatments. She was so gentle, reassuring and empathetic during treatment when I was feeling so very I’ll. The office is clean, modern and efficient with plenty of free parking. They have always been able to squeeze me in quickly so I can get back to feeling better. I wouldn’t hesitate to recommend Colleen and the clinic!

Fantastic experience: Going through vertigo was one of the most challenging situations I have been through. Colleen was extremely kind, professional, attentive, solution based and positive. She provided a wonderful atmosphere where I felt safe and heard. I highly recommend InFocus Rehabilitation for many reasons, but the most important being that you truly feel heard, understood and you receive quality help with kindness. Thank you Colleen for your excellence and professionalism in helping me rid vertigo! Highly recommend!

Fantastic experience: Colleen was the best!! I had vertigo and she helped me get my life back! I am so thankful I found this place & Colleen! She was wonderful...caring thoughtful & warm person. From the moment I walked in I felt at ease. Thank You Colleen!!

Fantastic experience: After a month of being confined to my home due to a severe case of vertigo in both ears I found InFocus. The doctors had given up. An ambulance ride to the hospital accomplished nothing and I was beginning to wonder if Id ever get my life back. Thanks to the ladies at InFocus and their Vestibular Rehabilitation program I can say Im now 80% back to normal and working with them to get to 100%!

Fantastic experience: We have been clients at InFocus with Colleen since summer 2020. We were seeking a physical therapist who had an understanding of Parkinson’s. Colleen has exceeded our expectations for her thorough initial assessment and with each follow up treatment She is excellent at adapting programs specific to needs, remains positive, listens , and offers modifications are are functional and can be implemented Many thanks to Colleen and InFocus

Fantastic experience: I have been a patient at InFocus since I had a stroke and Colleen has been an incredible help in my progress. Originally I saw her at the Georgetown location but when she moved to the Cambridge location I changed to go to her in the new location even though I live in Georgetown. She is very positive and she assesses what I need to improve different aspects of my condition. When I tell her of difficulties I am encountering with the use of my left arm or leg for different things, she is very creative in coming up with suggestions which invariably help the situation. I absolutely know that she has helped me achieve some normality in my life. I am really happy I am able to see her.

Fantastic experience: Got hit by a car and they're making me feel a lot better thank you

Fantastic experience: I have been getting physio treatment here for the last few weeks and I have nothing but great things to say about this clinic and specifically Colleen. Colleen is a fantastic physiotherapist, she’s very knowledgeable, diligent, passionate about her job and very thorough. I am already starting to feel better and my pain level has decreased significantly since I started physio at this clinic. I whole heartedly recommend this clinic and Colleen as your physio because she really cares about your well being and is very competent at her job.

Fantastic experience: Woke up one night to go to the bathroom, but kept keeling over! I had to grab onto things to make it, feeling my head spinning and nausea coming up in waves. I was scared of having a stroke, but it turned out to be a nasty case of BPPV, ( Benign Paroxysmal Positional Vertigo) which was later explained to me in detail by the physiotherapist I was referred to by a friend. She (Colleen) turned out to be a godsend! With only a few treatments and some exercises to do at home, my vertigo, nausea and instability disappeared and I felt normal again! Colleen took the time to explain everything, was very knowledgeable, caring and reassuring, and quickly and effectively treated me. If you ever have this kind of thing happening to you, I recommend you get in touch with Colleen a.s.a.p!

Fantastic experience: Great help with fixing my lower back and shoulder pains. Thank you Colleen!