CBI Health - London Wonderland S
Located in the heart of London’s Westmount area, CBI Health – London Wonderland S offers a comprehensive suite of rehabilitative services designed to help you recover and thrive. Our dedicated team specializes in physiotherapy, providing personalized care plans for recovery from injuries, post-surgical rehabilitation, and management of chronic pain conditions.
Beyond traditional physiotherapy, we offer a holistic approach to health including custom orthotics, kinesiology, concussion care, and occupational therapy. Whether you are suffering from sciatica, lower back pain, whiplash, arthritis, joint stiffness, or muscle pain, our experts are equipped to restore your strength and mobility.
We understand that every patient’s journey is unique. That is why we tailor our treatments to meet your specific health goals, ensuring you regain function and wellness. Contact us today to begin your path to improved health with our expert care team.
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 9h-19h
- wednesday: 8h-19h
- thursday: 9h-19h
- friday: 8h-15h
- saturday: (closed)
Photos of CBI Health - London Wonderland S
Our comment from PhysioFinder.net about CBI Health - London Wonderland S:
Specialized care for accidents and injuries
CBI Health in London Wonderland focuses on supporting patients recovering from car accidents, workplace injuries, and sports trauma. The clinic’s physiotherapists are recognized for their deep expertise in handling complex cases, providing tailored treatment plans that address both physical symptoms and the overall well-being of the patient. Many clients highlight the team's ability to manage severe injuries, including post-surgical recovery and chronic pain conditions, with a professional and compassionate approach.
A deeply personal and empathetic therapeutic experience
What truly sets this center apart is the genuine care and attention given by its practitioners. Therapists such as Gundeep Brar, Rahul Wadhwa, Shikha Singh, and Bri are frequently praised for their patience, clear communication, and ability to listen. Patients appreciate how these professionals take the time to explain conditions in detail, offer non-medical management options, and adapt exercises to individual needs. This personalized attention helps build trust and makes the recovery journey more comfortable and less stressful.
Excellent rehabilitation services and massage therapy
Beyond standard physiotherapy, the clinic offers a comprehensive range of services including therapeutic massage and kinesiology. Staff members like Coty and Cindy receive high marks for their skill in alleviating muscle tension, improving mobility, and providing emotional support during difficult sessions. The combination of manual therapy, exercise prescription, and educational guidance ensures a holistic approach to healing that patients find highly effective.
Welcoming environment and operational efficiency
Patients consistently describe the clinic as clean, well-organized, and welcoming. The front-desk team, including Lisa, Tammy, and Diana, is noted for their friendly demeanor and helpfulness in scheduling appointments that fit busy lives. The facility’s accessibility, punctual appointments, and positive atmosphere contribute to a smooth and stress-free visit, making it a recommended destination for anyone seeking reliable physiotherapy care in London.
Services and Treatments
CBI Health - London Wonderland S: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 66 reviews
Fantastic experience: Gundeep has helped me through a couple of injuries in the last 5 years. She is diligent, compassionate and excellent in her field.
Thank you for the review, Becky! We’re glad Gundeep has provided compassionate, dedicated care and supported you through multiple injuries over the years.
Fantastic experience: Excellent customer service and assistance. Just remember to check in with reception first and follow directions. These guys are very knowledgeable and experienced.
Thank you for the review, Chris! We’re glad the team provided knowledgeable, experienced support and excellent service throughout your visit.
Fantastic experience: I had a great experience with Gundeep Brar. She is very professional, caring, and knowledgeable. She took the time to understand my concerns and provided excellent treatment and guidance. I noticed a real improvement with her help. Highly recommend Gundeep for anyone looking for a dedicated and skilled physiotherapist!
Thank you for your kind words, Samudu! We’re glad to hear Gundeep’s caring, knowledgeable support and guidance helped you see real improvement. We really appreciate your recommendation.
Fantastic experience: Excellent service at CBI Health! I highly recommend Gundeep. I was suffering from post-pregnancy body aches, back pain, muscle spasms, and chronic pain that affected my daily life. I had tried other places without much improvement, but Gundeep's expertise, personalized treatment, including pelvic floor exercises and other therapies, helped me recover and regain my quality of life. She was knowledgeable, supportive, and genuinely cared about my recovery. I'm truly grateful for her care and highly recommend her to anyone looking for an excellent physiotherapist.
Thank you for your thoughtful review, Anjana! We’re glad to hear Gundeep’s personalized care, support, and expertise helped with your post-pregnancy pain and recovery. We really appreciate your recommendation.
Positive experience: It was very helpful to have them accommodate me after work. The staff was very kind and friendly. Working together with the staff I was able to heal quicker than at other physical therapists. Thanks for all the help, kindest regards.
Thanks for the review, Craig! We’re glad to hear the team could accommodate your schedule and help make your recovery smoother.
Fantastic experience: It was my first time experience with CBI health and I took few sessions for my neck and shoulder pain with Gundeep. She seems really knowledgeable and provided excellent service along with her friendly behaviour. Cindy was really helpful in treatment. The best part I like they continuously checking on you to make you feel better. I highly recommend CBI.
We really appreciate the recommendation, Raman! We’re glad to hear your first experience with us was a positive one and that you felt supported throughout your neck and shoulder treatment.
Fantastic experience: Shika is a miracle worker! Amazing hands! Went from frequent migraines to almost no headaches! Always willingly to offer new exercises to improve my well being! She's the best! I would highly recommend!
Thanks for your kind words, Isabel! We’re glad to hear your headaches have improved so much and that Shika’s care has made such a positive difference.
Fantastic experience: Shikha is phenomenal. All staff and volunteers took great care of me. Thankyou!!
We really appreciate your kind words, Cain!
Fantastic experience: I had a great experience with physiotherapist Gundeep Brar. She was extremely knowledgeable, professional, and caring throughout the session. She took the time to explain my husband’s condition in detail and gave us so much helpful information and guidance. We truly appreciated her patience and the way she made us feel comfortable while answering all our questions. Highly recommend her to anyone looking for a skilled and compassionate physiotherapist!
Thanks for the review, Jasv! We’re glad to hear Gundeep made you and your husband feel comfortable and provided clear guidance throughout the session.
Fantastic experience: It was a nice experience the staff are lovely and i wanna give thanks to rahul, thank you for guiding me back to health, your patience meant the world to ke. Not just rahul but everyone working on CBI god bless you all
Thanks for sharing your experience! We’re glad to hear you felt supported throughout your recovery journey and that the team made such a positive impact.
Fantastic experience: I’ve had a really great experience at CBI Health in London. The staff are professional, friendly, and genuinely care about your recovery. From the moment I walked in, I felt welcomed and supported. The physiotherapists take the time to listen, explain everything clearly, and create a treatment plan that actually works. I’ve noticed a big improvement in my condition since starting treatment, and I always leave feeling better than when I came in. The clinic is clean, well-organized, and appointments run on time, which I really appreciate. I highly recommend CBI Health to anyone looking for quality physiotherapy and caring professionals.
Thanks for sharing your experience, Shkurte! We’re glad to hear you felt supported from the start and that your treatment has made a real difference. We really appreciate the recommendation.
Fantastic experience: Shikha and her team have been great. My kids and I have had such an enjoyable experience and we are always looking forward to our treatment. The healing process both physically and mentally have been amazing and we are so glad to have Shikha as our therapist.
Thank you, Omotola, for your kind and heartfelt review! We’re so glad Shikha and the team have made your experience enjoyable and supportive for both you and your kids. Your trust means a lot to us!
Fantastic experience: Rahul Wadhwa is an excellent physiotherapist. He is honestly trying to help you get back on your feet and knows his stuff. Thanks again Rahul
Thank you, Jeff, for your kind words! We're thrilled to hear about your positive experience with Rahul and his dedication to your recovery. We’ll be sure to pass along your appreciation — wishing you continued progress on your journey!
Fantastic experience: Thankful for my physiotherapist, Gundeep, and my husband’s, Raul. Also to Cindy and team. I am deeply moved by their sincerity and professionalism throughout our treatment. Thank you for your positive impact in our health and well being. Highly recommended.
Thank you so much for your kind words, Aiza! We’re thrilled Gundeep, Raul, Cindy, and the team could make such a positive impact on your health and well-being. Your recommendation truly means a lot to all of us!
Fantastic experience: Bri is my kinesiologist. She is amazing! I can be a very difficult personality at times especially when I’m injured and not at my best. She manages to alleviate my mental as well as my physical stressors. She always takes the time to listen to me even if what I’m complaining about wasn’t on her radar for that day. She adjusts exercises to meet my needs. She is a very calming presence. I feel Bri is doing a wonderful job of helping me along my healing journey.
Thank you for your thoughtful review, Dawn! We’re so glad Bri’s care, listening, and adaptability have made such a positive impact on both your physical and mental well-being. Wishing you continued progress and a smooth healing journey!
Fantastic experience: I am currently receiving treatment at CBI Health Physiotherapy with Cindy, Coty, and Gundeep, and they are amazing. They are professional, caring, and their physiotherapy and massage techniques are truly helping my pain and recovery. I feel improvement and am very grateful to be in their care. Highly recommend it!
Thank you, Amale, for your wonderful feedback! We’re so happy to hear that Cindy, Coty, and Gundeep have been providing professional and caring treatment that’s making a real difference in your recovery. Your recommendation and trust in our team truly mean a lot to us.
Fantastic experience: Rahul is a great physiotherapist in terms of knowledge and skills. I’ve been injured few times and always got myself healed through his sessions. Highly recommend!
Thank you, June! We’re so glad Rahul’s expertise and care have helped you recover from your injuries. Your recommendation means a lot, and we’re happy to support your ongoing health!
Fantastic experience: CBI Health - London on Wonderland is the perfect mix of skill, professionalism, kindness, optimism and safety. Shikha, Bri, Cindy, Brianna, Dakota, Lisa and more. You will not find a better team. I am grateful to have found this clinic. Worth the drive.
Thank you for your wonderful review, Albert! We’re so glad to hear that Shikha, Bri, Cindy, Brianna, Dakota, Lisa, and the whole team made your experience exceptional. Your kind words and trust mean a lot to us!
Fantastic experience: Amazing staff always ready to be a part of your recovery and willing to accommodate and work around any unforseen issues l started my recovery with extreme hardware tied to my spine as well as 10 other broken bones. They have done an amazing job on my behalf.
Thank you for sharing your experience, Dave. We’re so proud of the progress you’ve made and glad our team could support you through such a challenging recovery. Your perseverance is inspiring, and we’re honored to be part of your journey to healing.
Fantastic experience: The team at CBI Wonderland are absolutely amazing! From the moment you check in with Lisa and Diana, you feel welcome. Their friendly and positive spirits greet you and they are so helpful when you need any type of guidance. Shikha and Cindy and Diana are outstanding clinicians. My Physio appointments always make me feel better and decrease my pain. They are extremely knowledgeable and give suggestions on how to help with self-care. I would highly recommend this clinic for any physio needs. You will not be disappointed!
Thank you so much, Michelle, for your wonderful review! We're delighted to hear that our front-desk team and clinicians helped you feel welcomed, supported, and cared for during every visit. We truly appreciate your recommendation and are so glad your physio sessions continue to make a positive difference.
Fantastic experience: What can I say about CBI. I have been coming here for over 8 years and all of the staff are amazing. Yes I have had numerous therapist of the years and each one of them brought something to the table. I would like to thank Shikha Singh for taking of me the past few years. No matter what is going on with all my injuries, she will take the time to listen and try to relief some of the pain that is going on. I have known Cindy the longest since we first met on Bradley, she is a great workhorse for the team at CBI. I would highly recommend CBI to anyone requiring physio for any injury, they will take of you. Also what I love is seeing all the student doing their placement there, they are in good hands with well trained physio therapist.
Thank you, Dean! We truly appreciate your trust and loyalty over the years, and we’re glad that Shikha, Cindy, and the whole team have been able to support you through every stage of your recovery. Your recommendation means a lot to us!
Fantastic experience: I met with a motor vehicle accident a few months ago and was suffering from whiplash and neck pain. I saw Rahul for physiotherapy, and the treatment and exercises he provided helped me recover within a few sessions.
Thank you, Inderdeep, for sharing your experience! We’re so glad Rahul’s physiotherapy and exercises helped you recover quickly. Your feedback means a lot to our team!
Fantastic experience: I am getting treatment from Rahul for my neck pain and heel pain throughout several months. He has provided excellent services and has shared exercises to do at home that helps a lot. Thankyou very much - really happy with the results.
Thank you, Trupti! We’re so happy to hear Rahul’s care and guidance have helped ease your pain and that you’re seeing great results.
Fantastic experience: After my car accident I was sent to CBI Health wonderland for treatments. Truly couldn’t have been luckier. Lisa the front desk lady is super charismatic and always smiling, wonderful way to enter CBI. Than if your lucky as me you’ll have Cindy helping with physio, a super hard working lady who is only looking to do the best for her clients, sweet lady with a sense of humour. Finally i give my thanks to Rahul, not only a physiotherapist but a friend, he’d remember what I did the week before and always ask me if anything new has changed in my life. Truly a wonderful guy with a big heart. And thanks to the rest of the team at CBI who made my time here so pleasant. Now I’m hoping for another injury to see these people again lol!! Thanks again CBI Wonderland Team!!
Thanks so much, Matt! We’re thrilled Lisa, Cindy, Rahul, and the whole team made your recovery experience so positive and memorable. We hope you stay injury-free, but we’ll be here anytime you need us!
Fantastic experience: Tuve una muy buena experiencia. Son muy profesionales y amables.
¡Gracias, Gina! Nos alegra mucho saber que tu experiencia fue positiva. Agradecemos tus palabras y estamos aquí para ayudarte siempre que lo necesites.
Fantastic experience: I came to this location as a result of multiple concussions. I had to learn basics all over again. With the best and most supportive help ever by Shikha Singh, I am back to work feeling great and good about myself. She not only helped me physically but emotionally and psychologically on my journey back to health and back to work. I would recommend her to any and every one needing help to get back to your life before trauma, concussion or what has happened in your life. I couldn't say enough good things about this person as she has been a God send for me!
Thank you, Karen! We're so glad Shikha was able to support you through such a challenging journey — both physically and emotionally. Your heartfelt words and recommendation mean so much to all of us!
Fantastic experience: So happy with their service especially my physiotherapist Rahul who made my recovery faster. Taking physiotherapy for the first time in my life and these people made it entertaining with exercise. Highly recommend this place for faster recovery.
Thank you, Sincy! We're so glad Rahul and the team made your first physiotherapy experience both effective and enjoyable. We appreciate your recommendation!
Fantastic experience: I saw Rahul for physiotherapy for my shoulder pain. He provided excellent service, demonstrated great skills, and gave clear education that helped me manage my pain and discomfort within just a few sessions. I strongly recommend him to anyone seeking professional physiotherapy care!
Thank you, Jayesh! We're glad Rahul’s expertise and guidance made such a difference in your recovery. Your recommendation means a lot to us!
Fantastic experience: I have been dealing with some back pain, neck, leg and foot issues. Gundeep is a kind, professional physiotherapist, who's helping me with my issues by treating and giving me exercises and stretches that I continue to do it to this day. It has helped me immensely! Cindy who's working with her, works hard to give me all the treatments I need to recover. I totally recommend her to anyone who need physiotherapy. I'm very grateful!
Thank you, Melanie! We're so glad Gundeep and Cindy have been helping you manage your pain and recovery. Your recommendation and gratitude mean a lot to us!
Fantastic experience: I have to say this is an amazing place for well being and the most friendly staff I've ever encountered and have already mentioned it to others in need of any assistance. I have my physio, massage, physiology.and kinesiology and all the staff here go over and above to help my needs.i have recommended this place to many others.Thank you all.
Thank you, Cheryl! We're so happy to hear you've had such a positive experience with our team across all services. Your support and referrals mean so much to us!
Fantastic experience: This location just happens to have the greatest massage therapist of all time! Coty is the most polite and most knowledgeable I have ever met. Through various work and sports injuries I’ve had in the last 10 years, no other massage therapist has helped me to heal better than her. Thank you so much!
Thank you, Rod! We're thrilled to hear how much Coty has helped in your recovery — she truly is exceptional. Your support means a lot to us!
Fantastic experience: CBI is outstanding. Their level of care is wonderful. I come to this location for massage, my therapist is Coty. Her skill level is insane. Not only does she know what she is doing with her hands/my body, but she talks my through it, teaches me what I need to do. Today, I was overwhelmed with life paired with pain… I cried, quietly and she let me. In fact, she shared that when you’re overwhelmed it impacts your nervous system which can make your body feel most sensitive. She obviously could tell I was holding back, and instead of saying nothing, she told me I was safe and to let it out, that I needed to let it out. Coty if you see this, you made such an impact on my day, physically and mentally. Thank you for your kindness! Anyone considering massage at CBI, ask for Coty, you won’t be disappointed.
Thank you so much, Sandra, for sharing such a heartfelt review. We're incredibly touched to hear how Coty's care and compassion made a difference in both your physical and emotional well-being. Your words beautifully capture the kind of impact we strive to make every day—thank you for trusting us.
Fantastic experience: I’ve been seeing Coty for several years now, and I can honestly say she is one of the best RMTs I’ve ever worked with. She takes the time to listen to your concerns, assess your needs, her technique is consistently effective and professional. Highly recommend Coty to anyone looking for a knowledgeable and caring massage therapist!
Thank you, Christine! We're so glad to hear how much you value Coty's care and expertise. Your recommendation means a great deal to us and to Coty!
Fantastic experience: I’ve been seeing Cody for therapeutic massage therapy for neck and shoulder pain from years of sitting at a desk. She is fantastic, very professional and knowledgeable. I would highly recommend her to anyone looking for a good massage therapist.
Thank you, Sherry! We're so glad Cody has been able to help with your neck and shoulder pain. Your recommendation is greatly appreciated!
Fantastic experience: Lovely staff that are so knowledgeable.
Thank you, Niall! We’re glad you had a great experience with our knowledgeable team. Your kind words are truly appreciated!
Fantastic experience: Lisa is amazing she listens to everything that I have to say and gives positive inputs
Thank you, Tanishka! We're so happy to hear that Lisa’s attentive and supportive approach has made a difference for you. We truly appreciate your kind feedback!
Fantastic experience: I have been dealing with shoulder pain for a long time and decided to book a session with Gundeep a few weeks ago. She is kind, explained everything clearly, and gave me exercises that worked for me. My shoulder feels much better now. I’m very thankful and would recommend her to anyone who needs physiotherapy.
Thank you, Manish! We're so pleased to hear that Gundeep was able to help relieve your shoulder pain. Your recommendation means a lot to us!
Fantastic experience: Gundeep is a highly skilled physio therapist that has help me recover from shoulder and hip injuries. I would highly recommend her.
Thank you for your kind words, Roger! We're so happy to hear that Gundeep's expertise helped you recover from your shoulder and hip injuries. Your recommendation means a lot to us!
Fantastic experience: I came in for hip and shoulder pain. Gundeep has worked with me for the past 4 months and I have made a lot of progress. I still work on the exercises she has given me to keep up the treatment. Rod is very good at getting the heat and tens machine set up. Always looked forward to that. Everyone is very friendly and helpful towards getting you better.
Thank you, Lorna, for your wonderful review! We're so happy to hear that Gundeep and Rod have been able to support your recovery. It's great that you're continuing with your exercises, and we wish you ongoing progress and relief!
Fantastic experience: The Massage Therapy was excellent. Very skilled and experienced Massage Therapist. Great job..
Thank you so much for the kind words, Reji!
Fantastic experience: I had an excellent experience with Gundeep at CBI Wonderland.From my very first session,they were attentive to my needs.She took out time to understand my condition and provided a treatment plan that worked wonders for my neck pain and upper back pain. The clinic is welcoming,clean and equipped with everything needed for effective therapy. Thanks to Gundeep, Rod ,Cindy and everyone who helped me.
Thank you so much for your kind words! We're thrilled to hear that Gundeep and the rest of our team at CBI Wonderland were able to provide you with the care and attention you needed. Wishing you continued health and comfort!
Fantastic experience: My wife had issues with neck pain and mobility.She went to see Gundeep at the clinic. She was very professional and knowledgeable.She took time to explain her condition and treatment plan in detail. I highly recommend Gundeep to anyone looking for quality physiotherapy care.
Thank you so much for sharing your positive experience! We're delighted to hear that Gundeep was able to help your wife with her neck pain and mobility issues.
Negative experience: I just wanted to let you know that I will no longer be attending CBI and will be looking for a better option. I haven’t seen any improvement working with Gundeep. I asked her for the APP form three weeks ago, but she had no idea how to obtain it. I eventually got it myself, and every time I ask her about it, she offers excuses. And then , she told me I’m not eligible for it. I’ve been experiencing worsening back pain and neck issues from this accident, and it’s getting worse because I’m not working with the right person. I’ve had back surgery, which is making the situation even worse. The rest of the staff are good except for Gundeep!
Hi Bilal. We’d like to learn more about your experience and address your concerns. Please reach out to us at [email protected] so we can assist you further.
Fantastic experience: Gundeep has been my physiotherapist for over a year. She is a very knowledgeable & professional physiotherapist. Gundeep has been the constant in helping me throughout my treatment for leg pain. She listens to me and shows compassion and understanding in her instructions and thoughts regarding treatment. I'm not sure what I could have done without her as she has been the only one of my health professionals that has suggested non-medicinal treatment options. Thank you Gundeep.
Thank you for your kind words, Nancy! We appreciate you taking the time to share your experience at our London Wonderland location!
Fantastic experience: I’ve been coming here twice a week for over a month and every experience is great! This team works very hard for you. Rahul, Cindy, and Rodrigo, are wonderful physiotherapists, always explaining things to me and making me feel like I’m the only one here—even when the place is packed! Lisa at the front desk is very kind and accommodating. I highly recommend!
Thank you for your kind words, Taylor! We appreciate you taking the time to share your experience at our London Wonderland location!
Fantastic experience: Gundeep been my therapist for almost a year. She is very good at what she does. I had a big injury. She’s helping me a lot. I improved a lot with her help. She’s very friendly I recommend her to anybody she is a very good therapist
Thank you for sharing your experience with Gundeep, Ricardo! We're glad to hear about your improvement under her care. Your recommendation is greatly appreciated, and we're thankful to have such a skilled and friendly therapist on our team!
Fantastic experience: The staff is very knowledgeable and attuned to patient need. The facility is very clean, and appointments are easy to schedule. They even send a text reminder.
Thanks for sharing your experience at our London location, Lisa!
Fantastic experience: I have nothing but great things to say about CBI! I've been going for a few weeks now for physio after a car accident, and everyone is super helpful and kind. They are very accommodating with getting you in for appointments and all of the staff are super friendly! The physiotherapists listen to your concerns and adjust treatment as necessary, which is really appreciated! I would highly recommend them to anyone looking for care!
Thank you for your review, Deirdre! We are glad that our physiotherapy team in London could take care of you after your car accident!
Negative experience: I would not recommend this place at all , did minimal stretching on my neck and a little cupping , was pointless really, I had 6 appointments an cost 600 dollars and they did nothing for my pain. Also some of the clothes the staff wear can be unprofessional. Wasn’t a very good experience
Hello Randi. Would you please connect with us via email at [email protected] so we can look into your situation?
Fantastic experience: My wife and I came here for physio and it was a very positive and welcoming experience. Lisa at the front desk has a great sense of humor and it is still a treat to drop in for a visit.. Especially during a winter storm!
Thank you for your review, Mike! We are glad that our physiotherapy team in London could help you recover!
Fantastic experience: I've been visiting CBI for the last 8 months for therapy on my shoulder (partial rotator cuff tear). It has taken a long time but the exercises and therapy Mr. Sam Jumbo have given me have really helped me. I highly recommend Mr. Jumbo specifically for treating shoulder pains. The staff at this location are very helpful too. Thanks!
Thank you for sharing your review! We’re glad our healthcare team in London Wonderland was able to help you recover after your shoulder injury!
Negative experience: I have been attending CBI for many years now and I follow my physio to whatever clinic she is at! She is amazing and is not the issue at hand. The last time I was there I got new insurance and I gave them all the information they needed to put it through. When I came up from my appointment they claimed they were unable to submit. That's fine, it happens. So I went home and submitted it myself, with the result of that it was already submitted and would be paid to the provider. When I contacted my insurance and told them the provider said they were unable to claim it they said no they did submit it and then tried multiple times after as well. So when I called and told CBI I got nothing but attitude vs trying to help and figure it out. I have worked in a medical office and I know how this should have been handled vs how it was handled. I will say the one admin, Winter, was the only helpful one but the others were nothing but horrible! They do not know what they are doing and just give you attitude if they get caught in a lie or mistake! So now I am short money and the front end staff won't admit to their mistake!
Fantastic experience: Felt very comfortable at this physio clinic. The location is spacious and the entry/exit protocols are strong so you feel safe visiting in person. The staff are very professional and friendly - especially Lisa at the front! Highly recommended.
Thank you for your kind words, Robert!
Negative experience: I came here seeking treatment with company insurable benefits that cover $2500.00 for physiotherapy however needed per annual, but realized any clinic that would lock the front doors to the building their office is in; leaving an injured patient standing outside to suffer in the cold is not a place that will provide adequate care
Fantastic experience: Staff were polite, respectful, and in good humor with all this Corona going on. My Physiotherapist was fantastic, and obviously I will be back
Fantastic experience: I cannot say enough good things about the staff at CBI. I have been patient now for just over 6 months. They have helped me through a lot. I recommend CBI to anyone in need of there services!
Fantastic experience: Bethany was amazing and helped my with all that I needed. She is very professional and surprises me each day with a glowing smile and a friendly hello (by name). She is truly a blessing to this establishment, aswell as everybody that works there.
Fantastic experience: Currently visiting weekly for a neck issu . Never been to physio before this but I have loved my experience so far. Appointments are always on time and all the therapists and assistants are friendly and make me feel so welcome. Love going here!
Fantastic experience: Been here a couple times for different injuries. They always take care of me.
Fantastic experience: I work at Western University as Laboratory Supervisor. My right thumb was locked suddenly on Nov 1, 2018. I got trigger thumb with sever pain and stiffness and I could not move my thumb at all. My thumb was stuck in one position with extreme pain. My family doctor referred me to a specialist, but they told me the waiting time could be up to eighteen months! Therefore, I was sent to CBI Health Centre - London Wonderland S clinic for physiotherapy. I was suffering from pain and inflammation into my right thumb joint, pain through the muscle in palm, decreased grip strength, and repetitive motions flare symptoms. After some sessions with Mr. Jamie Bailey, I had brief relief with therapy, and Jamie helped me get my pain under control while waiting for the surgery. I had an overall major improvement such as increased range of motion, decreased stiffness, and little straighter. Jamie worked on my thumb very well, and I cannot believe the difference. Jamie is very knowledgeable, and extremely well rounded, intelligent, and caring physiotherapist. Jamie took great care to understand my thumb’s problem. He took the time to explain everything to me. He helped me to recover from pain in my thumb and helped with straightening of my thumb. Jamie is the best physiotherapist I know. I cannot express how grateful I am to Jamie for his professionalism, his knowledge and the way he treats his patients with courtesy and respect. The advice and treatment I have received from Jamie have been exceptional. This clinic is super friendly and caring. Amazing care from this clinic, from reception to the treatment indeed. I would absolutely recommend CBI Health Centre - London Wonderland S clinic, as a place to seek treatment. This clinic is on your side and wants to help you achieve a full recovery in a little time as possible. Great location! The CBI Health Centre - London Wonderland S clinic is easy to find, and it is very clean, well organized and efficient. I would not hesitate to recommend Jamie and his team, which includes Tammy, Stephanie, Kelsey, Diana, and Jenna in CBI Health Centre - London Wonderland S clinic, to everyone who needs help with physiotherapy. Especially, I would like to thank Tammy, who sits at the front desk, and it was always a great joy to be greeted by Tammy. Tammy and Jamie were both very kind and cooperative and helped me to schedule my appointments based on my very busy schedule. Jamie was seeing me at a time that suited me after work. I would also like to express my appreciation to the administrative officer at the CBI Health Centre - London Wonderland S clinic. Phenomenal experience all around!
Fantastic experience: I have been seeing stephanie for physio on my back. She is amazing! Friendly, knowledgeable, punctual and always makes me feel comfortable!!! Jamie and stephanie are both great therapists! I would definitely recommend this office to help your aches and pains!!!
Fantastic experience: My experience with CBI exceeded my expectations. The staff was wonderful and always ready to help. They focused on my needs and went above and beyond to make my rehabilitation as easy and painless as possible. I highly recommend this clinic!
Fantastic experience: The staff are always very friendly and knowledgeable, and willing to work around your schedule for appointments. If needed, I'd definitely come back to this location for physio treatment.
Fantastic experience: Jamie and Bethany are the best!
Fantastic experience: Very friendly staff, always feel welcomed
Fantastic experience: The doctor was very helpful . I usually go to the other cbi on Bradley for physio just due to location but this one was just as great .
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