ProActive Wellness Centre

Fantastic experience: I have been searching for a good massage therapist now for quite a while. Had my first session with Fallon Gullage yesterday. She is amazing!! The pain that I was having for so long is gone after only 1 session. She is a true master of her craft! She thoroughly explained her plan of treatment and lets you guide her to suit your needs. Can't wait to go back for my next session!!

Negative experience: I am writing to formally complain about the unacceptable service I received when attempting to keep my appointment for neck and shoulder massage therapy booked for September 30, 2025, at 2:30 PM. Despite confirming my booking in person, your staff informed me today that the appointment was deleted by mistake and claimed I had no scheduled appointment for tomorrow

Negative experience: Would NOT recommend, absolutely horrifying experience as an injured worker. Physiotherapist refused to listen/made it very clear she did not believe my symptoms/extent of injury/wear+tear on injured body part. She was extremely dismissive of my symptoms, spoke to me with heightened sarcasm when I tried to explain my persistent discomfort, and was pointedly disrespectful to an injured worker. Her exact quote over and over again: "Anything at rest will heal! Think of a rolled ankle!". This woman went out of her way to make me feel as though I was some kind of malingerer. At one point she advised that, if I "didn't start to get better", she wouldn't be able to keep me as a patient. I just received my official diagnosis via ultrasound; I have a CHRONIC CONDITION that I have been advised will never heal "with rest". This "medical professional" was trying to send me back to work WITHOUT A DIAGNOSIS, performing the same duties that have led to this injury. Should I have listened to her, I would be much worse off. Thankfully I had the wherewithal to sense something was wrong with the treatment I was receiving, and switched to a wonderful OT/Physio operating out of a different company. I've been with her for 6 months now, and not once has she questioned the legitimacy of my complaints. My recent diagnosis of a chronic condition is exactly what she predicted it would be based on my symptoms - the same symptoms the Physiotherapist at Proactive disregarded/disbelieved. I have since spoken to others who have had a similar experience with this individual. NOT. GOOD. ENOUGH. The folks at the front desk are lovely.

Positive experience: The service is as it should be. But this clinic will reschedule half of my appointments to a later time in the day and never tell me until the day of the appointment. Not acceptable.

Fantastic experience: Their physio is great and Jessica Fowler helped me more with my mental health then any doctor ever has. Even without a "family doctor" she feels as if I do have one. They do a great job with prescriptions and they truly feel like they want to help you instead of giving you countless medications and sending you off. Favorite clinic in town!

Fantastic experience: Went to see Jeremy for physio -- quick service, explains everything well. Recommended. Easy to get an appt!

Fantastic experience: ProActive #1 in Health and Wellbeing

Fantastic experience: Excellent Professional and friendly service

Fantastic experience: Just visited

Fantastic experience: Only just scheduled appointment online. They responded to my email in about 20min.

Fantastic experience: dermatologist there is sweet.

Fantastic experience: Excellent people

Fantastic experience: I want pass on a commendation to my massage Therapist Shauna. She is excellent and gives good advice.

Fantastic experience: My girl dermatologist works here and he takes care of her. I love doctors at pro active

Fantastic experience: Best doctors clinic

Fantastic experience: Excellent service...

Fantastic experience: I find Dr. Ogunyemi to be an exceptional medical professional. He is polite , punctual, thoughtful and very knowledgeable. His staff are friendly and helpful. I consider myself very fortunate to have Dr. Ogunyemi in my corner. He legitimately cares.

Fantastic experience: I had physio for the first time here and it was a great experience.

Fantastic experience: Pleasant staff, nice facility

Fantastic experience: Consummate professionals.

Positive experience: Great staff.

Fantastic experience: Yassir knows his stuff and has fixed 2 issues and currently working on a 3rd highly recommended

Negative experience: Answer your phone

Negative experience: Please please be careful at the Grand falls location. The entrance to the building has tripping hazard and there is no wheelchair ramp . The accessibility at this location is ridiculous. My 79 year old mother fell flat on her face today and is fairly beat up. Shameful.

Fantastic experience: Always polite when I call to book an appointment any always professional when I come in for my dermatologist.

Fantastic experience: The online system for booking appointments with ProActive is so easy and efficient, and getting the text reminders is great! Not having to pick up the phone to make or change an appointment is so convenient. And I also saw the option to add an appointment to the calendar. Very cool! ProActive has made the booking process so much easier than any other similar provider I've dealt with. Great job!

Fantastic experience: Love that you can book appointments on the Jane app, very friendly and helpful staff, new equipment and well maintained. Convenient location

Fantastic experience: Very caring and understanding, great physiotherapy with many options, new clean and very up to date facility and technology!

Fantastic experience: Great managed and staffed location. Very knowledgeable and open.

Fantastic experience: Great clinic, great staff, great results! Highly recommend!

Positive experience: The workers there were really friendly. I didnt have a long wait and the doctor I saw was good

Fantastic experience: This place is a great place to go to for any reason like car accidents, work injuries or any kind of pain you have with your body...