Grenier Place Wellness Centre

Expérience fantastique: Kerri is my massage therapist and has been for a while now. She is so nice and her massages are so deep and therapeutic, just perfect! I highly recommend Kerri!!

Expérience fantastique: Dr. Heather is amazing! Long time patient, I wont see anybody else! She is kind and caring and very knowledgeable.

Expérience fantastique: Heather is literally a lifesaver she's such a sweet amazing woman. She adjusted my first born when he was six weeks old night and day difference and my second born she adjusted at five months and I'm already noticing a difference as well as me and my husband can't recommend her enough

Expérience fantastique: The staff and Dr. Heather are the BEST! Thank you for what you do to make me feel better.

Expérience fantastique: Limped slowly in, 5 minutes later walked out.

Expérience fantastique: I had a 90 minute gift certificate for a message with Lina. I have had a lot of massages in my day and this one by far was one of the best. Lina is very knowledgeable, friendly and professional. I felt very comfortable and relaxed the whole time. I have been dealing with some bad back issues for the past 8 months and she was able to give me some relief by relaxing some of my extremely tight over compensating muscles. I would highly recommend Lina and the Grenier place

Expérience fantastique: Lina is so good at her craft. I strongly recommend if you've never had a massage or if you've had many masseuse in the past you will find Lina is one of the very best. She is very knowledgeable and so good at what she does. Thank you Lina...I have range of motion and am pain free.

Expérience fantastique: I don’t normally leave reviews but my experience here was so amazing from start to finish that I needed to share! I have been looking for a new massage therapist due to severe back pain from working at a desk all day. It has been very challenging to find a massage therapist who has the right balance of strength for a deep tissue massage while still being able to make the whole experience relaxing and I’ve finally found one! When booking my appointment I first spoke with the office manager, Ashley, who was incredibly knowledgeable and patient with me while I explained my situation and concerns to her. After talking with me for a bit she was able to recommend I see Linawaty and she was spot on in her recommendation! The staff here are unbelievably welcoming and knowledgeable from the moment you walk in to the moment you leave. I have very high anxiety in new environments but the staff at the front desk instantly made me feel very welcome instantly. I’d love to specifically mention Ava who was working at the desk that evening. She was very polite and friendly from the moment I walked through the door. As I was filling out my paperwork I had dropped all of my things and spilt my entire water bottle all over their waiting room floor, she instantly hopped up to help me gather my stuff and clean up the mess while reassuring me it was okay and cracking jokes with me about the whole thing. Ultimately my experience here has been wonderful from start to finish!

Expérience négative: I support a "zero tolerance policy" with/for staff. However, I do not support using this policy against clients and as an excuse to forfeit professional front-end service. I booked my first massage therapy only to have staff call and try to adjust the appointment time less than 24 hours prior. I informed staff that I had a prior appointment and may not be able to accommodate their request. I asked at that time should I reschedule. They said no, that if I couldn't make it till the original appointment time that would still be fine. The day of the appointment I get a call from front desk saying I am late for my massage. It was 1:07 p.m. and my original appointment time was 1:15 p.m. I was two minutes away driving time. The call was very accusatory in nature. I explained the call the day prior but there were no notes left on my file so I could not prove the appointment time was changed by staff. The call deteriorated very quickly. Turned out I was talking with the office manager. As I felt this situation was not my fault, I expressed my dissatisfaction and did not go to the appointment as I felt stressed and quite honestly, not believed. Various members of my family have been clients over a number of years. My son was currently having massage treatments. He was scheduled for one yesterday (four days after the primary incident). I called to confirm the appointment before going only to find there was nothing scheduled, same with two other upcoming appointments (I asked because of the same situation happening before). Two weeks ago I called to check up on his online bookings only to find an earlier appointment booked by phone was no longer there. At that time, I expressed concerns about the booking system. So after finding the appointment not showing yesterday, I got upset with the receptionist and said a bad word as my patience is exasperated at this point. She managed to fit my son back into the schedule and rebook the other appointments. I apologized for using a bad word at the end of the call and explained why I was so upset. I thought the matter was over. Twenty minutes later the office manager calls me. All of my son's appointment were cancelled due to my bad behaviour and because of their zero tolerance policy to staff. They had given me no notice, not even the courtesy of a cancellation by text or email. Certainly no explanation. Again, I support a zero tolerance policy to protect staff but it become a dangerous thing when it is used to hide staff ineptitude and unprofessionalism. During yesterday's call with the office manger, she further accused me of swearing viciously at another staff member; being later for other massage appointments (I agree were were late for one and at the time did offer to reschedule ) and other horrible behaviour, etc. This office manager was obviously unhappy about having to deal with this issue on a Saturday (as she so clearly told me) and the call ended up with her hanging up on me. I am writing this review so the business can take some accountability for their role in the situation. It could have been avoided by not trying to change appointment times at the last minute; bringing missing appointment issues to the attention of technical staff promptly; and having enough grace to actually listen to a client...and maybe even believe them. This extraordinary case of bad front-end service was astounding. Please do not use a zero tolerance policy as an excuse to allow it to continue.

Expérience négative: Used to be good but lost all their good staff. Office Manager is TOXIC ! Stay away!

Expérience fantastique: Dr. Heather is the best

Expérience fantastique: I highly recommend Dr. Heather, she and her staff are great! They do their best to accommodate all clients; even new ones.

Expérience positive: Dr. Heather knows the body brillantly and will have you in and out fixed and flexible in mere minutes!Trust the process- breath, relax and snap: you are restored! Humour aside, it is that easy!!

Expérience fantastique: 1 stop shop for both Chiropractor and Massage. Been seeing these guys for a real long time

Expérience fantastique: All staff are very nice! Enjoy the massages and Chiro here!

Expérience fantastique: What an amazing experience. She was working on 3 generations in one visit. Including my pregnant daughter:) You will be so happy booking in at Grenier!

Expérience fantastique: Dr. Heather is amazing! She has helped me for years and recently started seeing my baby girl as well. She has helped us both so much! Also the reception staff is kind which is so refreshing and they always do their best to get you in asap.

Expérience fantastique: Love these ladies and happy to be a regular client. I started seeing them when I was pregnant with my first child and my hips decided they were gonna make walking impossible for me, and as bonus I rarely have migraines anymore! They are all always happy to explain what they’re doing, remember my problem areas, and offer ideas/stretches/things I can do at home so I don’t have to go in as frequently. :)

Expérience fantastique: I absolutely love this place. Dr Heather and Dr Jaimie are great. They are friendly and professional. I highly recommend this place.

Expérience fantastique: The Dr there know what they are doing and make me feel great before leaving. Always great advice and willing to listen to my pain lol

Expérience fantastique: Great people great place

Expérience fantastique: The chiropractors really know their work. They are quick and very knowledgeable.

Expérience fantastique: Keri is an amazing massage therapist and I highly recommend her!

Expérience fantastique: Jamie fixes back problems

Expérience fantastique: I’ve been coming here for a few years for chiro and every time I am treated very well! Great personalities and tremendous help with their level of care. Today was the first time I got a massage here and I had Christine. This was one of the best massages I’ve ever had and I usually get a massage every few months for over half my life. The attention to detail on my concerns/ pains was unreal. It was the perfect mix of relaxation and relief. Thank you very much. I will be back to see the team of chiropractors and Christine again soon!!

Expérience fantastique: Dr. Heather and Dr. Jamie are both amazing to see. I've seen both too many times to count. They're caring and funny and I love going there to get put back together!

Expérience fantastique: Dr. Jamie is awesome! Very friendly and very good at her job! All the staff are extremely welcoming

Expérience fantastique: Great ladies, they actually listen. No pressure, comeback if you're not feeling better.

Expérience fantastique: They are awesome!

Expérience fantastique: Absolutely fantastic Both Heather and Jamie are excellent. They are attentive, caring, and very skilled. The massage staff are also incredible. Ample parking, great location, and family friendly. I love this clinic.

Expérience fantastique: Both Chiropractors are very good. Recommend Grenier Place Chiropractic services

Expérience fantastique: Great results Always friendly and fantastic results Always helped me when I go in half crippled A quick adjustment and back on the mend

Expérience positive: Very professional,make you feel welcome

Expérience fantastique: Hobbled in so sore...got in right away...got cracked and was so much better.

Expérience fantastique: Great care. Friendly atmosphere.

Expérience fantastique: Heather did a great job on my back quick with booking and appointment.if only she could help with my golf swing.ha.

Expérience fantastique: They are so friendly and knowledgeable. I trust them and their opinions implicitly!

Expérience positive: Girls are Awsome

Expérience fantastique: I saw Dr. Jamie today. She did a really good job for me today. It seemed like she worked a little extra hard to try to get what was needed done. I really appreciate the extra effort. The only problem that I have is how busy they are these days. Walk-in in the afternoons is nearly impossible so you have to book an appointment ahead of time. Great place though.

Expérience fantastique: Great chiropractic services and they allow walk ins . They also have massage therapist on staff

Expérience fantastique: I've been going to Grenier Place Chiropractor for years. I have always left happy and feeling great! I've been to many chiropractors and nothing compares to this place. Jamie is absolutely fantastic and really knows what she is doing. Highly recommend! Prices are very reasonable as well

Expérience fantastique: This clinic provides a friendly, comfortable and relaxing treatment. My experience has been wonderful each time I visit and I walk out feeling the soothing effects of my chiropractic treatment-I highly recommend it-2 thumbs up!

Expérience fantastique: Wish I could give it a 6 star. Professional effective Chiropractic Care.

Expérience fantastique: I've seen Dr. Jamie several times. I love this clinic. It's clean, easy to access, and best of all they take walk-ins!! And they're open later in the day for us working folks. I've always felt great after the treatments. Dr. J is very compassionate and treats competently.