Burquitlam Physiotherapy (PrecisionCare)
A full service physiotherapy clinic in a brand new location to service the Burnaby and Coquitlam location. One-on-one visits to ensure a thorough evaluation to arrive at an accurate diagnosis and comprehensive treatment plan.
Horaires d'ouverture
- Dimanche: (closed)
- Lundi: 7h-19h
- Mardi: 7h-16h
- Mercredi: 7h-19h
- Jeudi: (closed)
- Vendredi: 7h-19h
- Samedi: (closed)
Photos de Burquitlam Physiotherapy (PrecisionCare)
Notre commentaire de PhysioFinder.net à propos de Burquitlam Physiotherapy (PrecisionCare) :
Soins personnalisés et expertise spécialisée
Burquitlam Physiotherapy, faisant partie de PrecisionCare, se distingue par une approche individuelle stricte, garantissant que chaque patient reçoit une attention dédiée sans chevauchement de rendez-vous. Située commodément sur North Road, la clinique est spécialisée dans les cas complexes, notamment ceux liés aux réclamations ICBC et WorkSafe BC. L'équipe est composée de cliniciens hautement qualifiés, suivant une formation post-universitaire dans divers domaines tels que la thérapie de commotion cérébrale, les vertiges, l'incontinence et les troubles de l'ATM. Les patients soulignent souvent la compétence professionnelle du personnel, en particulier le Dr Wong, reconnu pour ses techniques uniques et sa capacité à restaurer la mobilité dans des cas sérieux, ainsi que les thérapeutes comme Rob Birdsall et Jonathan Lui pour leurs évaluations minutieuses et leurs plans de traitement efficaces.
Réhabilitation complète et soulagement de la douleur
La clinique propose une large gamme de services thérapeutiques, incluant la thérapie manuelle, le massage et l'exercice thérapeutique, tous visant à accélérer la récupération et à prévenir les blessures futures. De nombreux patients signalent des améliorations significatives dans des affections allant des blessures sportives et l'instabilité articulaire aux douleurs chroniques au dos et au cou. L'attention personnalisée permet aux thérapeutes d'adapter chaque séance aux besoins individuels, qu'il s'agisse de besoin sec, de manipulation manuelle ou d'exercices de renforcement spécifiques. Les avis mentionnent fréquemment l'impact positif de ces traitements sur la restauration des fonctions quotidiennes, de nombreux patients se sentant écoutés et compris tout au long de leur parcours de récupération.
Accessibilité, installations et options modernes
Située en face du centre commercial Lougheed et près de la station de skytrain Burquitlam, la clinique est facilement accessible par les transports en commun et offre un stationnement gratuit ample via un système basé sur une application. L'installation est décrite comme propre, accueillante et équipée de salles de traitement privées, offrant un environnement confortable pour les patients. En plus des soins en personne, la clinique a intégré des solutions de santé modernes en offrant des services de Télérééducation. Ces consultations virtuelles sont couvertes par les assureurs et les adjusteurs majeurs comme ICBC et WCB, rendant la physiothérapie de haute qualité accessible même pour ceux qui ont des difficultés à se déplacer. Les patients apprécient la flexibilité et la continuité des soins fournis par ces consultations en ligne.
Équipe solidaire et environnement centré sur le patient
Au-delà de l'expertise clinique, l'expérience globale à Burquitlam Physiotherapy est définie par une atmosphère chaleureuse et supportive. Le personnel de l'accueil et les thérapeutes sont fréquemment salués pour leur amabilité, leur empathie et leur communication claire. Les patients valorisent l'éducation détaillée fournie sur les exercices à domicile et l'approche collaborative pour atteindre les objectifs de santé. Qu'il s'agisse de réhabilitation post-accidentelle ou de bien-être général, le dévouement de l'équipe au bien-être des patients et leur capacité à créer un environnement positif et encourageant font d'eux un choix privilégié pour les résidents de Coquitlam, Burnaby et de la grande région du Bas du Fleuve.
Burquitlam Physiotherapy (PrecisionCare): Avis
Les avis n'engagent que leurs auteurs. Nous ne vérifions pas que l'auteur ait été client.
Avis sur Google
4,7 sur 5 sur 48 avis
Expérience fantastique: Thanks to Dr. Wong I'm pain free and instructed with exercise to strength my joint and prevent new injuries. Very nice staff, great place. Definitely coming back if needed.
Expérience fantastique: I had a really great experience at this clinic. I came in for ankle treatment, and the physiotherapist, Rob, was very professional, knowledgeable, and very supportive throughout the process. After a few sessions, I already noticed improvement. The reception staff were also incredibly kind, friendly, and welcoming every time I visited. Overall, the whole team made me feel comfortable and cared for. Highly recommend this clinic!
Expérience fantastique: After my car accident, I was left without a car and had to depend entirely on public transit. The location of Burquitlam Physiotherapy made an enormous difference in my recovery. It is an easy walk to the Burquitlam SkyTrain Station, with convenient access to both the Millennium and Expo Lines. That level of accessibility was essential to me after my car was damaged, in the shop. The clinic itself is warm and welcoming. The staff are genuinely friendly and caring. Justin has been most friendly even I forgot his name every time. Dr. Derrick Young is exceptionally experienced and attentive. He listens carefully, works with precision, and pays close attention to detail. His guidance and treatment were instrumental in my recovery from a concussion and significant hip issues. I felt heard, understood, and thoughtfully guided. I am deeply grateful for the care I received and would confidently recommend this clinic to anyone seeking skilled and compassionate physiotherapy, especially if accessibility by transit matters.
Expérience négative: I had an appointment with Derrick Young who was the only available physiotherapist at that time in October. The first time he was 5 minutes later and I paid 100 for 25 minutes and the second time he was late again I paid 100 for only 20 minutes treatment time and he even never gave me any exercise to do at home. It’s very disappointing and waste my money!
Expérience positive: Helpful and effective staff
Expérience fantastique: A fiend of mine got a massage therapy with Rob. He feels better. Highly recommended!
Expérience fantastique: Derrick Young is professional, attentive and kind. His high level of knowledge and expertise combined with his manner and ability to ‘meet you where you are’ sets him aside from any other practitioner I have worked with.
Expérience fantastique: Great physiotherapy clinic, with professional staff. I met Johnathan and he helped with my shoulder injuries.
Expérience fantastique: Derek is the best! Super knowledgeable and guides you to the path of recovery. Staff is extremely friendly and supportive.
Expérience fantastique: Dislocated my knee playing soccer back in March 2023, and Jonathan and Sam have helped me get back on my feet. Very nice people.
Expérience fantastique: I came here after a car crash to help with rehab for 4 months. Jonathan was excellent in diagnosing and providing the expert care I needed. He was thorough and explained exactly what he was doing through each treatment. After the treatment, I was provided the exact exercises I needed to help relieve my issues from Brandon. He was very clear in his directions for each exercise to make sure I was targeting the correct muscles. Both Brandon and Jonathan are very friendly and I recommend them both for their care and attentiveness during this time.
Expérience fantastique: Very good
Hi Ricardo,
We appreciate your review and are always happy to help!
Expérience fantastique: Rob Birdsall knows his stuff. Definitely worth going to.
Hi Wayne!
Thank you for your kind words. We are glad to hear that Rob has helped you out on your road to recovery, it is our pleasure!
Expérience fantastique: Amazing insight and treatment!
Expérience fantastique: They’ve always been good. But they also seemed to have changed their reception staff and they’re awesome. They’re friendly, polite and professional. I go here because of the physiotherapist Jonathan. The only one to fix my back which I’ve searched so many places in my lifetime and just always professional. I’ve always seen results not just endless sessions
Thank you for your positive feedback, Patrick! We appreciate your kind words about our staff and we strive to continue to provide a friendly environment here in our clinic! We are also thrilled to hear that your physiotherapist, Jonathan, is able to help you out on your journey to recovery!!
Expérience négative: My mom had an appointment at 10:30am and the therapist I believe was Derrek Young showed up late and ended the session early
Hello Jesse, we are sorry to hear of you and your mother's dissatisfaction and appreciate your feedback. We take pride in delivering cost-effective results and endeavour to raise the standard of care. Would you be open to accepting a phone call from us to discuss your experience at our office? Please do not hesitate to reach out to us!
Expérience fantastique: Jonathan is a caring professional PT.
Expérience fantastique: Excellent
Thank you for the great review Ricardo! We are happy to help you out on your journey to recovery :)
Expérience fantastique: Jonathan Lui was my massage therapist, and Sam helped me out with exercise techniques. Both gentlemen are pleasant, courteous and respectful. Jonathan was very informative about what he was going to do and why he was going to do it, before doing anything. 10/10, highly recommend.
Hi Karen,
Thank you for the kind words! We are happy to hear that both our physiotherapist, Jonathan and our Kinesiologist, Sam were able to help you out! :)
Expérience fantastique: Came in the other day with intense neck/shoulder pain and I was very happy with the treatment I got from Jonathan Coehlo! He took his time listening to me and asking intensive questions and moving me around to figure out the root cause of the problem. He explained things very clearly for me and at the end of my visit I was feeling much better and had more mobility! The next day when I woke up it was the first time things were getting better instead of getting worse. I'm very happy with my treatment here and would recommend to others!
Expérience fantastique: 우리 부부에게 Ms. Agnes는 잊지 못할 고마운 사람이다. 우리는 나이들어 가면서 머리에서 부터 발끝까지 온 몸 구석구석 아프지 않은 곳이 없었는데, 그녀의 손끝이 스치기만 하면 금방 좋아지곤 했었다. 그래서 우리는 그녀를 '마이더스의 손'(Midas Touch)라 불렀다. 특히 영어를 잘 말하지 못하는 우리에게 그녀는 친절하기까지 했다. 고마워요 Agnes!!!!
Hi Paul and Miok,
It was always a pleasure having you two in the clinic! Thanks for taking your time out to write this review about Agnes, I know she enjoyed getting to know both of you.
If you ever need us, we are just a call away.
Thanks,
Burquitlam Physiotherapy
Expérience fantastique: This place is SO much better in the new location. All the staff there are amazing!!
Hi Tyler,
Thanks so much for taking the time to leave this review. Ruth and the rest of us have enjoyed having you as a patient!
Thanks,
Burquitlam Physiotherapy Team
Expérience fantastique: Highly trained and knowledgeable physios are working here. Strict to covid procedures so safe to go here. My shoulder and back pain got better. Will visit again soon.
Expérience fantastique: Awesome staff, super helpful and friendly.
Expérience fantastique: Ruth is awesome.
Expérience fantastique: Great physio here, front counter people are wonderful.
Hi Les,
Thank you for the kind review! It is always a pleasure to help our wonderful patients.
Regards,
Burquitlam Physiotherapy
Expérience positive: Clean and friendly staff. Agnes is great, she's very knowledgeable in her field.
Expérience fantastique: Edit*** Regarding below, I got a call from Burquitlam Physio Therapy and they extensively went over my files and we found out that this was not their mistake, but my lawyers. Changed from 2 stars to 5. Thank you for taking the time to call and help me fully understand what happened. DO reccomend. :) I had really enjoyed the services and help I recieved from the therapists, but have to lower my review and have a horrible taste left in my mouth from them because of how they handled my order to pay. They ended up charging me more on interest than if I were to put the charges on a high interest credit card for 3 years. I wont be back. Don't reccomend.
Edit: Glad we cleared up the misunderstanding! Thank you for reaching out to us and we are so happy you’re back for your treatments! We look forwards to continuing to work with you.
Original reply: Hi Samantha,
I'm sorry to hear that you had a negative experience with us. Would you be open to having a conversation with one of our Burquitlam Team members so we are able to rectify the situation? We enjoyed having you as a patient and would love a chance to change your mind about us.
Thanks,
Burquitlam Physiotherapy
Expérience fantastique: Solved my problem instantly, thankyou Agnes
Hi Chin,
Thanks so much for the glowing review! Agnes is so happy to hear that you are feeling better.
Thanks,
Burquitlam Physiotherapy Team
Expérience fantastique: If you have back issues or neck problems this is the place to go! Rob is excellent.
Hi John,
Thanks so much for the warm review. We are so glad that you are happy at our clinic. It's always great to hear feedback from a patient.
Thanks,
Burquitlam Physiotherapy Team
Expérience positive: Friendly staff but expensice fees.
Expérience fantastique: Ruth Norgaard is an incredibly knowledgeable, skilled, intuitive and empathetic physiotherapist. Ruth didn't just treat my symptoms, but was able to find the root of my pain and provide relief and healing. Thanks to her, I am back enjoying activities that I thought I would never be able to do again.
Hi Niki,
Thanks so much for taking the time out to write to us. I know Ruth enjoy's all the feedback you can give her. Its been a pleasure treating you.
Thanks,
Burquitlam Physiotherapy Team
Expérience fantastique: Good physiotherapy
Expérience fantastique: Very friendly and they really listen and pay attention to your needs plus its a very comfortable environment
Expérience fantastique: Excellent physio services
Expérience négative: Just waste of time and money.
We are sorry to hear of your dissatisfaction and appreciate your feedback. We take pride in delivering cost-effective results and endeavour to raise the standard of care. Would you be open to accepting a phone call from us to discuss your experience at our office?
Expérience positive: Professional and qualified physiotherapists.
Expérience fantastique: We come here and their Kerrisdale location (Kerrisdale physio) to see Dr. Wong for physiotherapy treatments. Friendly staff, lots of parking, and Dr. Wong is REALLY good
Thanks for the review, Jason! It's always our pleasure to help you out. Please never hesitate to let us know if there is anything we can improve upon for you. -Your Therapy Team
Expérience positive: I was not able to walk or climb stairs after a fall. I tried massage/physio. Nothing was helping. I had no fracture and because on my previously existing condition - Drs were advising me that made be it was time to use a wheelchair Funtime. Dr Wong got me back to almost where I am before my fall. I recommend him before you give up. His technique is unique but v effective. Thank you Dr Wong.
Expérience fantastique: Agnes Ku is an extremely knowledgeable physiotherapist. She effectively bridges the gap between Eastern and Western medicinal practices.
Expérience fantastique: My neck pain and arm tendinitis are getting better after visiting Burquitlam Physio Therapy. Doctor Jonathan is an excellent doctor. I have tried dry needle that was first time for me. I'm waiting to see that result. The front representatives provided good service as well.
Expérience fantastique: Jonathan Lui treated my Pulled Hamstring injury. Jonathan's treatments were very professional. I found his manner to be friendly and personable. I am certain his treatments shortened my recovery time considerably. If other physical injury occurs, I will return again for his services.
Expérience fantastique: Thank you Agnes for teaching Mom how to doing the exercise, she is getting a big improvement now!
Expérience fantastique: Great facilities and even better staff. Rob took the time to really get to know what's causing my pain and is very positive in his approach to getting me back to 100%. The front desk staff are very welcoming and helpful.
Expérience fantastique: I've been going to Burquitlam Physiotherapy since July 2015. Gavin does treat my symptom and I feel good for sure after his treatment. I recently started to refer my family members to him. Highly recommended.
Expérience fantastique: After playing badminton from the night before, I woke up with a sharp pain in my wrist leaving me unable to use any strength at all (I couldn't even put my car into park mode as I pulled into the parking lot). I thought Jonathan was very knowledgeable. Even though after the session I was still a bit sore, I regained most of my strength. He recommended some things I can do at home and I woke up this morning feeling like new again, thought it would be a good idea to share the experience :)
Expérience fantastique: The RMT Marianne is amazing! An active lifestyle and work leave me knotted and achy; I give Marianne a few vague descriptions of what's hurting and like magic she always figures out which muscles to work. One of the few RMTs who treat effectively without discomfort. Highly recommended.
Expérience fantastique: I was in rear-ended in a car accident in November 2012 and picked a physiotherapist by finding the closest one to my home via google. BIG mistake. My family doctor was fine with this choice at first but after 4-5 months of considerable pain and slow results, my doctor insisted that I see Dr. Waymen Wong at Burquitlam Physio. I was apprehensive at first because the appointments are only 30 minutes long and a little more expensive ($5 per session, ICBC covers it all eventually anyways). But right away I noticed big improvements in the quality of care. 1st off, Dr. Wong spends the whole 30 minute appointment WITH you. He doesn't stack appointments, hook you up to a machine and go on to another patient. He did manual manipulation of my back each and every time; listened to and addressed all my complaints and answered my numerous questions. I found it especially helpful when he showed me a model of the human spine and what position my back had shifted to. If your physiotherapist just hooks up some vibrating suction cups to your back and leaves you there for 20 minutes and comes back to take them off, go see Dr. Wong at Burquitlam. I think the fact that they have a Doctor of Physiotherapy leading their team makes dealings with ICBC seem to go much smoother. Dr. Wong wrote a couple detailed letters that were helpful with getting ICBC to pay for expenses and with my employer when asking to work from home. Their centre in Burquitlam is really big and rooms are private. This is important if you want more than a curtain separating you from the patient that's groaning in pain next door. Burquitlam is a bit out of my way but has been well worth it. oh... Marianne, the resident Massage Therapist, is great at what she does too! My hat's off to the Burquitlam Physiotherapy Team. It's been 3 months but I'm well on my way to recovery because of them.
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