UROSPOT Ancaster/Hamilton | Strengthening Your Pelvic Floor
UROSPOT is a Canadian-owned pelvic health clinic helping women and men
overcome bladder leaks, urgency, frequency, night waking, prolapse and sexual
dysfunction – without surgery, pain, or downtime. Clients remain fully clothed
while sitting on a specialized chair that uses Health Canada and FDA-approved
technology to strengthen the pelvic floor – delivering a year’s worth of Kegels in a
single, 30-minute session.
We do pelvic health done differently, combining advanced technology, education,
and personalized health coaching to help you regain freedom and confidence. In
clinical studies, 95% of those treated reported a significant quality of life
improvement. Ask us about coverage.
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 9h-17h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: (closed)
Our comment from PhysioFinder.net about UROSPOT Ancaster/Hamilton | Strengthening Your Pelvic Floor:
Specialized Care for Pelvic Health and Recovery
UROSPOT Ancaster provides a dedicated environment for addressing pelvic floor concerns, focusing on education, support, and specialized treatments. The center is recognized for its knowledgeable staff, including physiotherapists and assistants, who offer comprehensive consultations to explain processes and set clear expectations. Patients consistently praise the thorough and informative nature of the initial assessments, which help individuals understand their condition and the benefits of the proposed treatment plan. The clinic emphasizes a holistic approach, combining professional guidance with a comfortable, welcoming atmosphere.
The Therapeutic Chair and Treatment Experience
A key feature of the center is the use of specialized technology, particularly the electromagnetic therapy chair, which is highlighted in numerous reviews for its effectiveness and comfort. Many patients report that the sessions are painless and well-tolerated, often lasting 30 minutes while they watch educational videos. The treatment is designed to stimulate pelvic floor muscles, and users frequently note visible improvements in symptoms such as incontinence and urgency. The experience is described as relaxed and non-invasive, with many patients feeling empowered by the knowledge gained during their sessions.
Supportive and Professional Team Environment
The staff at UROSPOT Ancaster is consistently described as friendly, empathetic, and highly professional. Patients appreciate the personalized attention, noting that staff members go out of their way to make them feel comfortable discussing sensitive health issues. The clinic is praised for its warm and welcoming ambiance, with many reviews mentioning the hospitality offered, such as complimentary refreshments and snacks. This supportive environment helps reduce anxiety and fosters trust between the patient and the care team.
Notable Outcomes and Patient Satisfaction
Patients frequently share positive experiences regarding their progress, with many reporting significant improvements in their daily lives, such as better sleep and increased confidence in physical activities. The clinic is also noted for its cleanliness and attractive decor, creating a soothing space for recovery. While the cost is a consideration for some, the overall sentiment is highly favorable, with many patients recommending the service for its potential to improve quality of life. The center’s commitment to patient education and continuous support is a recurring theme in the feedback, highlighting its role as a trusted partner in health management.
UROSPOT Ancaster/Hamilton | Strengthening Your Pelvic Floor: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 64 reviews
Fantastic experience: Lori and Nadine are SO knowledgeable. I love that the intake is so well explained and they even go a step further than any other place I've been. I know I am in great hands and the thing that Lori has said that sticks out the most? Incontinence may be common - but it is NOT normal. Well said!
Fantastic experience: Consultation was excellent. I was explained the process and benefits. Recommended.
Fantastic experience: The freedom consultant was great!!! She explained everything, answered all my questions in a very professional manner, being at the same time “friendly “ and super approachable. Trying the chair was a very good experience.
Fantastic experience: Excellent reception and detailed explanation on expecttions. Looking forward to beginning my sessions!
Fantastic experience: What a calm, relaxing atmosphere!! Staff is incredible thanks so much to Lorraine and Alex at front desk. What a fabulous, reasonably priced treatment plan!!!!
Fantastic experience: I have been looked after very well at UroSpot in Hamilton. Everyone is super friendly and very accommodating. I recommend this physio approach for anyone who has pelvic floor issues.
Thank you Nikki for the wonderful review! It was a pleasure having you in our clinic. Looking forward to seeing you again!
Fantastic experience: Consultant very informative and professional. Very impressed.
Thank you. Laura. It was a pleasure having you in our clinic for a Comprehensive, Complimentary, Consultation. We look forward to seeing you again soon!
Fantastic experience: The staff was very friendly, accommodating, respectful and knowledgeable. All questions were answered and feed back was welcomed. Above all the treatment worked. I would highly recommend this treatment.
Thank you for your thoughtful review, Pamela. We’re glad you felt welcomed, respected, and well‑informed throughout your sessions. Hearing that the treatment made a meaningful difference for you is exactly why we do what we do!
Fantastic experience: Uro spot staff are wonderful knowledgeable and respectful looking forward to many more visits Thank you
Thank you for the kind words Marilyn. We are honored to be a part of your wellness journey.
Fantastic experience: Wonderful people, education and overall experience! I am so glad this opportunity was available to me it has given me more freedom that I didn't even know was missing....
Thank you so much for sharing this lovely feedback. We’re thrilled to hear your experience brought you a new sense of freedom. Our team is grateful you chose UROSPOT Ancaster and we’re always here to support you.
Fantastic experience: I had a great experience there. I was anxious about going out because of the leak. Without exaggeration, I used to wake up about seven times per night. Thanks to Urospot Ancaster, now I have my life back! I can stay four hours without going to the washroom. When I first saw Urospot in Facebook, honestly I thought it was advertisement, but I was wrong It’s real! The staff is kind. On my birthday they surprised my with a gift, a card and even a rose It was such a nice surprise I would definitely recommend that place. Sherly
Thank you, Sherly, for your kind words. It was an honour to join you on your wellness journey, and an absolute pleasure to get to know you and celebrate your birthday with you!
Fantastic experience: My consultation with Lorraine was wonderful. Very comfortable and super informative. I truly appreciate the time spent with me, and after discussing it with my dr, I am sure I will be attending UROSPT.
Thank you, Debbie! We look forward to you joining our UROSPOT family!
Fantastic experience: I received in depth explanation from Staff and staff is friendly and eager to help including answering questions.
Thank you so much for your kind words. We are honored to be a part of your wellness journey!
Fantastic experience: Today was an amazing 1st experience for me @ Urospot. It is such a beautiful ambience & atmosphere @ the clinic. The nurse made me feel so comfortable and the whole staff is so friendly and helpful. Thank you already for giving me a lot of hope and support for my future with my overall health. I highly recommend Urospot to everyone that needs it.
Thank you for your kind words Maureen! We are thrilled about being a part of your journey to freedom!
Fantastic experience: A very informative and friendly experience. They answered all my questions and I look forward to starting treatment shortly.
Fantastic experience: Staff are very helpful and offers a lot of support and information for your journey. I learnt a great deal about my body and how it works. I would recommend UROSpot to start your personal journey.
Hi Sharon, thank you so much for the review!
Fantastic experience: I’ve only just begun my treatment and I’m looking forward to no more leaks. The staff is excellent. The chair is painless. The clinic is bright and welcoming. Don’t delay your therapy.
Looking Forward to Your Success, Bonnie!
Dear Bonnie,
Thank you for leaving such an encouraging review! We are so pleased to hear that you are already having a great experience just starting your treatment.
We are thrilled that you found the staff excellent, the clinic bright and welcoming, and, importantly, that the treatment on the chair is painless!
We share your excitement and look forward to helping you achieve your goal of no more leaks! Thank you for sharing the great advice: "Don’t delay your therapy."
We are here to support you every step of the way!
Fantastic experience: The time I spent today at Urospot was an information session that was very beneficial. Everyone was polite and friendly. Everything was presented with top quality information, easy to understand. I have had time to absorb the information and wish to book the sessions ASAP Patricia Smith
Thank you so much for your wonderful feedback regarding your information session at UROSPOT Ancaster!
We are absolutely delighted to hear that you found the session very beneficial, that the information was presented with top quality and was easy to understand, and that our team was polite and friendly. Providing a clear, comfortable, and informative experience is our highest priority, and your comments truly affirm our efforts.
We are excited that you are ready to move forward and wish to book your sessions ASAP!
A UROSPOT Ancaster team member will be reaching out to you today to schedule your treatments at your earliest convenience. Please keep an eye out for our call or email.
We look forward to helping you begin your treatment journey!
Fantastic experience: Very friendly and knowledgeable staff. They understand the issues and offer a lot of helpful information.
Thank You for Your Positive Feedback, Linda!
Dear Linda,
Thank you very much for your wonderful review! We are so glad to hear that you found our staff to be very friendly and knowledgeable.
It is a top priority for us to ensure that we fully understand the issues our clients face and provide helpful information and support throughout their journey with UROSPOT.
Your kind words are truly appreciated and motivate our entire team!
Fantastic experience: I was made to feel very comfortable from the moment I entered their reception area . The majority of the time I met with Mae who spent time going over the process and teaching me about breathing techniques and what my expectations of what could happen over my treatments. I basically ‘sat’ fully clothed on this amazing vibrating chair . This chair ‘vibrated’ quite strongly and I would happily buy my OWN machine if I had $80,000 just sitting around . I sat on it each time for 30 minutes while watching informative videos about my incontinence ‘issues’ . First and foremost , Mae was the loveliest young lady whom made me feel very comfortable discussing my incontinence issues with . Mae was so enthusiastic and made me feel very at ease discussing personal issues . I think she is worth her weight in gold ! The UROSPOT reception area , and all the rooms with the Kegel machines, are welcoming and spotlessly clean . When you enter they offer you coffee , water or whatever …. And I love their basket of treats everyone can help themselves to . I do feel that UROSPOT has helped me , but I will know a bit better when I record my evening trips to the loo in the ensuing weeks . Sincerely , Mary Shepherd
Delighted to Read Your Wonderful Feedback, Mary!
Dear Mary,
Thank you for taking the time to share such a detailed and genuinely positive review! It means the world to the entire UROSPOT team to know that your experience has been so comfortable and informative.
We are so pleased that you felt very comfortable from the moment you entered our reception area. We believe that discussing personal health issues should always happen in a welcoming, private, and supportive environment.
It is fantastic to hear your high praise for Mae! We agree—she is truly an exceptional member of our team. Her commitment to going over the process, teaching breathing techniques, and ensuring you feel at ease while discussing your incontinence issues highlights her dedication. We are proud to have her and appreciate you recognizing her supportive and enthusiastic nature.
We are glad you enjoyed the experience of the chair! It truly is an amazing machine, and we are happy it made a strong impression on you!
Finally, thank you for noticing our efforts to keep the clinic welcoming and spotlessly clean, and for appreciating the little touches like the treats basket and refreshments.
We are thrilled that you already feel UROSPOT has helped you and look forward to receiving updates on your progress in the coming weeks.
Fantastic experience: Went for a free consultation very informative, staff are knowledgeable and friendly. The clinic is very clean and welcoming. Had a trial treatment, can't wait to start my sessions.
Hello Norma,
Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you found your free consultation informative and that our Ancaster staff were knowledgeable and friendly.
It's our priority to ensure the clinic is always clean and welcoming, and we are thrilled you had a positive experience during your trial treatment.
We are excited for you to start your sessions and look forward to helping you achieve your goals!
We look forward to seeing you soon!
Fantastic experience: The staff were courteous, friendly, knowledgeable especially Mae . Thank you Brijmohan
Thank you, Rishi for giving us a 5 Star!
Fantastic experience: Very welcoming, professional and informative
Thank you for your kind words, Holly!
Fantastic experience: The staff at Urospot in Ancaster are very friendly. They provide a very welcoming atmosphere and are very knowledgeable and professional. I highly recommend the treatment as I have had a very positive result.
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you felt welcomed and supported by our team at UROSPOT Ancaster. It's wonderful to know that you had a positive experience and saw great results from your treatment. Your recommendation means a lot to us — thank you for trusting us with your care!
Fantastic experience: Kayla is the best PTA! She made sure I learned everything I needed to, but also that I felt comfortable, welcomed and supported at all times. The Ancaster office is expertly run and administered.
Hi Lisa,
Thank you so much for your kind words and for taking the time to leave us such a glowing review! We're thrilled to hear that Kayla made you feel comfortable, supported, and well-informed throughout your time with us. She truly is a gem, and we'll be sure to pass along your appreciation to her. We're also glad you had a great experience at our Ancaster location—our team works hard to create a welcoming and expertly run environment. Thanks again for your support!
Warm regards,
The UROSPOT Team
Fantastic experience: The staff is knowledgeable, friendly and informative. I’m glad to have found them.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. At UROSPOT Ancaster, we’re committed to providing knowledgeable, friendly, and informative care, and it means a lot to know it made a difference for you. We're so glad you found us!
— The UROSPOT Ancaster Team
Fantastic experience: Very professional, curious and knowledgeable staff !!
Thank you for your kind words Brad!
Fantastic experience: Excellent service!!
Hi Jasmin,
Thank you for your kind words!
Fantastic experience: Very friendly and helpful staff.
Hi Mr. Hyde,
Thank you for your kind words! We're so glad to hear you had a positive experience with our staff. We always strive to provide helpful and friendly service, and your feedback means a lot to us.
We look forward to welcoming you back soon!
Fantastic experience: I found my first visit to be educational, warm and friendly with nurse Sandra. I was given a chance to try out the chair. I am optimistic this treatment is going to help.
Thank you so much for your kind words, Sharon! We’re so glad to hear that your first visit with Nurse Sondra was educational, warm, and friendly. We’re excited that you're optimistic about your treatment, and we’re here to support you every step of the way. If you have any questions or need anything, don’t hesitate to reach out!
Fantastic experience: I must say the procedure has improved my daily and night routine. I have been able to sleep throughout the night hence giving me at least 6 hours of interrupted sleep, which was one of my main goals. My frequencies during the day has decreased, less usage of sanitary napkins etc. Hoping those who have taken the treatments are as successful as I have been after just completing 6 sessions. I am looking forward to further improvements with each passing day. Thank you to all the staff for your kindness and caring.
Thank you so much for your thoughtful review, Fran! We’re thrilled to hear that the procedure has made such a positive impact on your daily and nightly routine. It’s wonderful to know you’re experiencing improved sleep and a decrease in the frequency of discomfort, along with the other benefits you’ve mentioned. Your kind words about our team mean a lot to us—we’re so happy we could be part of your journey toward better health and well-being. We look forward to hearing about even more improvements as you continue on your path!
Fantastic experience: Knowledgeable and friendly team members. I feel very supported and that my concerns have been addressed.
Thank you for the kind words, Manon! We’re so glad to hear that you feel supported and that your concerns have been addressed. Our team works hard to ensure that everyone has a positive experience, and it’s great to know we’ve been able to meet your expectations. If you ever need anything else, we’re here for you!
Negative experience: I had a very disappointing experience with Uro Spot. I canceled my appointment in advance, yet I was still charged. When I reached out to resolve the issue, I was told a manager would get back to me—but that never happened. This lack of professionalism and poor customer service is unacceptable. I wouldn’t recommend this business to anyone looking for reliable and ethical service.
Thank you for sharing your feedback. We’re truly sorry to hear that you had a disappointing experience. I’d like to clarify that our cancellation policy requires cancellations to be made at least 48 business hours in advance to avoid any charges. According to our records, your appointment was canceled outside of this window, which is why a 50% charge was applied, as per the policy we have in place with our physiotherapists.
Additionally, we do have a note in your profile indicating that our manager attempted to contact you on January 2, but unfortunately, there was no answer. We always strive to provide excellent customer service, and I apologize if this communication was not as timely as you expected.
If you'd like further assistance or clarification, please don’t hesitate to reach out directly to our team. We genuinely value your feedback and hope to resolve this to your satisfaction.
Fantastic experience: I found a very welcoming atmosphere and experienced staff. Everything was explained very professionally. I was very well taken care of.
Hi Artur,
Thank you for your wonderful feedback! We're so glad to hear that you felt welcomed and well taken care of. It’s our goal to provide professional, thorough, and friendly service, and we’re happy to know that you had a positive experience with us.
We look forward to seeing you again soon!
Fantastic experience: I went for a consultation today and was very impressed by the staff's knowledge, friendliness and the building inside itself. There are magazines, and complimentary snacks and beverages in the main reception area. I will give provide further feedback on the treatments once I start the sessions next week.
Hi Kay,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were impressed by our staff, the clinic, and the amenities we offer. It’s always our goal to make our clients feel comfortable and welcomed.
We look forward to having you back for your treatments next week, and we can’t wait to hear your feedback after your sessions. If you have any questions or need anything in the meantime, please don't hesitate to reach out.
See you soon!
Fantastic experience: Very nice place, the people working hear are very good. Highly recommend
Hi Greg,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with both our space and our team. Your recommendation means a lot to us!
We look forward to welcoming you back soon.
Fantastic experience: UROSPOT Ancaster has provided me with a life changing experience. The education provided by the nurse, physiotherapist, physiotherapist assistants and videos has changed my thinking about pelvic floor management and bladder health. The chair exceeded my expectations!!! In a short three weeks my urgency and leakage has stopped. The pressure in my abdomen has decreased to almost non-existent. I am sleeping through the night 90% of the time. I feel like a different person. Going into the treatment I was skeptical that “the throne could solve my bladder issue”. I was very pleasantly surprised at just how much this experience has impacted my life! I strongly recommend UROSPOT Ancaster to anyone who experiences urgency, leakage when you cough, sneeze or jump, if you are waking up during the night to use the washroom or have some Prolapse! You won’t be disappointed!!
Thank you so much for sharing your incredible experience, Nancy! We are beyond thrilled to hear that your time at UROSPOT Ancaster has been life-changing. It's wonderful that the education, guidance from our team, and the treatment exceeded your expectations. We're so happy to hear about the improvements in your bladder health and the relief from urgency and leakage. It's also fantastic that you’re experiencing better sleep and overall well-being. Your positive feedback means the world to us, and we're so grateful for your recommendation to others dealing with similar concerns. Thank you for choosing us, and we’re here whenever you need us!
Fantastic experience: The office was clean & beautifully decorated. The staff was extremely friendly & very helpful. I can’t wait for my appointments to begin on Jan 3rd.
Thank you so much for your kind words! We're so glad to hear that you found our office clean and beautifully decorated, and that our team made a positive impression on you. We strive to create a welcoming and comfortable environment, so it's wonderful to know that you felt that. We're excited for you to begin your appointments today and look forward to supporting you through your journey. If you have any questions or need assistance, don't hesitate to reach out. See you soon!
Fantastic experience: All the staff are very friendly and full of great information relevant to a person's struggle with incontinence and other pelvic floor issues. Clear concise instructions and advice given at each session. Consultation is free of charge.
Thank you for sharing your experience with us! We're so happy to hear that our team was friendly, informative, and provided clear, helpful advice. Our goal is to support each individual with the information and guidance they need for managing incontinence and other pelvic floor issues, and it's great to know that you found the consultations valuable. We're also glad you appreciated the free consultation offer! If you have any more questions or need further assistance, we're always here to help. Looking forward to seeing you at your next session!
Fantastic experience: I went postpartum to make sure things are good. You need two postpartum periods before you can start but you can go anytime for the free consult. It's a pretty relaxed experience with offers of tea, coffee and snacks before your session. They get you in on time and talk you through how to sit on the chair. You do a few breathing exercises before and after. Each session has a few educational videos to watch as you sit and get Kegeled by the vibrating chair lol. It's a bit weird tbh but it's not painful at all. You sit it on it for about 30 minutes. You can't use electronics so when the videos are done, you can read a book or you can watch tv shows. It's a pretty relaxed experience. Your pelvic floor muscles may be tired after the first session. Youll book 6 sessions over 2-3 weeks and then they recommend maintenance appt every 4-6 months. I don't know what improvement it did for me as I didn't really have symptoms - i just wanted to tighten up postpartum. Theres positive research on the tech though if you google it. It's more effective than doing Kegels at home for sure. You can be assessed by a PT and use benefits if you have them. It's a touch cheaper if you go through the PT pathway. Pricey for sure but not as expensive as some spa treatments I've looked into. Overall I found the experience good and worth doing at least once after babies or/and if you leak when you cough. If you go for a consult, tell them Hannah S sent you from a Google review lol - I'll get a free maintainance session
Thank you, Hannah, for your thoughtful review! We’re so happy to hear that your postpartum experience with us was a good one. We aim to make our clients feel comfortable and relaxed throughout the sessions, and we’re glad to know that you enjoyed the tea, coffee, and the overall experience. It's wonderful that the sessions worked well for your postpartum goals, and we're thrilled to hear that you found value in the research behind the technology. Thanks for sharing your feedback about the PT pathway as well. We hope you continue to feel great, and thanks again for recommending us! See you at your next Maintenance!
Fantastic experience: Amazing experience! I highly recommend, the staff was amazing! Very supportive, knowledgeable and informative. They answered all my questions and made the entire experience a pleasure. I cant recommend enough.
Thank you so much for your wonderful review, Liz! We're thrilled to hear that you had an amazing experience with us. Our team works hard to provide supportive, knowledgeable, and informative care, so it's fantastic to know that we met your expectations. Your recommendation means the world to us, and we're so grateful for your kind words. If you ever have any more questions or need assistance in the future, we're always here to help. Thank you again for choosing UROSPOT Ancaster!
Fantastic experience: Wonderful experience. The team is very friendly and helpful. I always felt comfortable asking questions. They were very accommodating with changing my appointment times on several occasions. The facility is clean and welcoming. They were great with coaching through the treatments. I have seen a significant improvement in my stress incontinence from post partum changes. Jumped on a trampoline with my kids confidently this weekend!
Thank you so much for sharing your wonderful experience, Dana! We're thrilled to hear that you felt comfortable and supported throughout your time with us. It's great to know that you've seen significant improvement and were able to enjoy activities like jumping on the trampoline with your kids. That’s such a rewarding milestone! We're so grateful for your kind words about our team and the clinic. It’s always our goal to make sure our clients feel informed, comfortable, and well cared for. We look forward to continuing to support you on your journey to better health!
Fantastic experience: Extremely informative! I appreciated the knowledge shared with me. It gave me the confidence needed to start the program.
Thank you so much Carol for your wonderful review! We're thrilled to hear that you found the information helpful and that it boosted your confidence in starting the treatment. Our team is dedicated to providing support and knowledge, and it’s great to know that it made a difference for you. If you have any questions or need further assistance, feel free to reach out. We’re here for you every step of the way!
Fantastic experience: If you're tired of the constant stress of worrying about leakage and bathroom locations, it's time to invest in yourself. Booking a consultation with UROspot could be a game-changer for you. My own experience has been nothing short of transformative. Along with the Kegel chair the knowledgeable team provided invaluable tips that have helped me reclaim my freedom and confidence. I can't recommend it enough! You'll be amazed at what you can achieve with their support. Don’t wait—take the first step towards a more liberated life today!
Thank you so much for your inspiring review, Catherine! We’re thrilled to hear that your experience with UROSPOT has been transformative. It’s wonderful to know that "the Thrown" and our team’s support have made such a positive impact on your life. Your encouragement for others to take that first step is truly appreciated! If you ever have more questions or need further assistance, we’re always here for you. Here’s to continued freedom and confidence!
Fantastic experience: Easy, informative, I recommend any woman with a pelvic concern to check them out. Welcoming and friendly staff. Different options for payment including insurance and financing
Thank you, Kylee, for your fantastic review! We’re so glad to hear that you found our services easy to navigate and informative. Our team takes pride in creating a welcoming environment, and it’s great to know you felt that. We appreciate your recommendation for other women with pelvic concerns. If you or anyone you know has questions or needs assistance, we’re always here to help!
Fantastic experience: Friendly and welcoming environment. Answered all questions with confidence.
Thank you for your kind words, Katrina! We’re delighted to hear that you felt welcomed and that all your questions were answered confidently. Creating a friendly and supportive environment is our top priority, and it’s great to know we achieved that for you. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here for you!
Fantastic experience: After 6 treatments I confirm that each and every one was handled with professionalism and kindness. Even after the first session I noticed improvement in my symptoms. I would definitely recommend UROSPOT in Ancaster. This is actually a lifestyle change not just the physical chair sessions at the clinic. Well done staff!
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you noticed improvement right from the first session and that our team's professionalism and kindness made a positive impact on your journey. We’re dedicated to supporting our clients every step of the way, and it’s wonderful to know that our approach has made a meaningful difference for you. Your recommendation means a lot to us. Thanks again for your feedback, and we look forward to continuing to support your wellness journey!
Fantastic experience: I do believe I saved myself surgery. I am so thankful to UroSpot for providing this alternative treatment for pelvic floor injury. I have my life back. I so wish this treatment would be available to others who are not able to afford private health care.
Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that UROSPOT has had such a positive impact on your life and helped you avoid surgery. It's incredibly rewarding to know our alternative treatment has made a difference for you. We understand the challenges of accessing private health care and are committed to doing what we can to make our services as accessible as possible. Your feedback is invaluable, and we hope that more people will have the opportunity to benefit from our treatments in the future. Thank you again for your support and kind words!
Positive experience: My first day I fell so welcome and my experience with the chair is amazing today. I finally graduate after my sixth session. The staff is so amazing they make you feel welcome. You feel like you at home. I want to say thank you to all the team that work with me and support me through this experience, you all did a good job
Thank you so much for your kind words! We're thrilled to hear about your positive experience with us at UROSPOT Ancaster. Congratulations on completing your sessions and graduating! It's wonderful to know that you felt welcome and at home during your visits. Our team strives to provide exceptional care and support to all our clients, and we're delighted that we could make a difference for you. Your feedback means a lot to us. Wishing you all the best in your journey ahead!
Warm regards,
The UROSPOT Ancaster Team
Fantastic experience: Knowable, friendly staff. Clean and inviting treatment center. Highly recommend.
Thank you so much for your kind words! We're thrilled to hear that you found our staff knowledgeable and friendly, and that you enjoyed our clean and inviting treatment center. Your recommendation means a lot to us.
We look forward to welcoming you back to UROSPOT soon!
Live Life with Confidence,
Fantastic experience: Lovely staff and very welcoming. My 1st appointment went very well .
Thank you so much for your kind words! We're delighted to hear that your first appointment at UROSPOT went well and that you found our staff welcoming. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to seeing you again soon!
Fantastic experience: Very thorough and supportive consultation. Gives me hope!
We're thrilled to hear about your positive experience with us at UROSPOT! Providing thorough and supportive consultations is at the heart of what we do, and we're so glad to give you hope. If you have any more questions or need further assistance, please feel free to reach out. Looking forward to seeing you again!
Fantastic experience: Beautiful Clinic
Thank you for your kind words about our clinic! We're delighted to hear that you found it beautiful. Your feedback means a lot to us, and we're here to provide you with exceptional service every step of the way. If you have any further thoughts or questions, feel free to reach out. We appreciate your support!
Fantastic experience: Beautiful clinic, everyone is super friendly and knowledgeable. Had my first treatment and it went great. I am looking forward to my next appointment.
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with us and that you found our team friendly and knowledgeable. Looking forward to seeing you again at your next appointment! If you have any questions or need anything in the meantime, don't hesitate to reach out.
Negative experience: Be aware regarding the pricing - you are being charged $140 for the physio at each visit (which is excessive). This is the only part your insurance company will help cover. This does not include any time in the chair this is why you are out of pocket approximately $1215. If you are considering this treatment, ask very specific questions regarding the breakdown of cost. At $140, it should include the chair time. June 7/24 Urospot has responded to this post with a lot of words. There is NO confusion or misunderstanding, there is NO transparency on your end. When calling to enquire, I had to ask multiple times for clarification as your price seemed high. Also, insurance covers physio & many other services that can help people, why doesn’t yours? Why is this not approved? I just want the community to understand your pricing & know to ask for a breakdown…. That would be transparent.
We're truly sorry to hear about your experience and appreciate your feedback. We understand your concerns regarding pricing and transparency, and we apologize for any confusion that may have arisen. We strive to provide clear and accurate information about our services and their associated costs.
Thank you for bringing this matter to our attention, and please know that we're committed to addressing your concerns and improving our services. If you would like to discuss this matter further or have any other questions, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we value the opportunity to make things right.
Fantastic experience: The office is very welcoming with a professional and friendly staff. This was my first visit. The treatment went well, no discomfort but you could feel the muscles being stimulated. I'm looking forward to completing the treatment.
Thank you so much for the glowing review! We're delighted to hear that your first visit to UROSPOT was a positive experience. Our team takes pride in providing a welcoming environment and ensuring that each patient feels comfortable throughout their treatment. It's fantastic to hear that you found the treatment effective and relatively comfortable. We appreciate your trust in us and look forward to helping you achieve your goals as you continue with the treatment. If you have any questions or need further assistance, feel free to reach out
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