The Wellhouse
Bienvenue à The Wellhouse, un centre de bien-être de premier plan situé à Nanaimo, en Colombie-Britannique, conçu pour la santé de votre famille. Nous nous engageons à améliorer votre bien-être physique et mental grâce à notre approche holistique des soins. Notre équipe de professionnels licenciés est spécialisée dans une large gamme de services, y compris le soins chiropratiques, la thérapie de massage enregistrée, l'acupuncture, la médecine naturopathique et la nutrition holistique. Plutôt que de simplement traiter les symptômes, nous nous efforçons de comprendre et de traiter les causes profondes de vos préoccupations de santé, garantissant une approche complète des soins aux patients.
Auparavant connu sous le nom de Reed Family Wellness Centre, nous avons fièrement servi les familles de Nanaimo et de l'île de Vancouver pendant plus de 20 ans. Notre clinique accueillante comprend une zone de réception chaleureuse où vous vous sentirez bienvenu et apprécié. Que vous cherchiez un soulagement de la douleur ou que vous souhaitiez améliorer votre santé globale, notre équipe est là pour vous soutenir à chaque étape.
Nous croyons en un modèle de soins qui priorise le bien-être familial, aidant chacun — des nourrissons aux personnes âgées — à atteindre leur meilleure santé. Visitez-nous dès aujourd'hui et découvrez comment nos services intégrés peuvent vous donner les moyens de vivre une vie active et joyeuse.
Horaires d'ouverture
- Dimanche: (closed)
- Lundi: 8h-17h
- Mardi: 9h-18h
- Mercredi: 8h-18h
- Jeudi: 9h-17h
- Vendredi: 8h-17h
- Samedi: (closed)
The Wellhouse: Avis
Expérience fantastique: The Wellhouse is by far the most supportive, welcoming, and effective chiropractic clinic I've ever visited. Dr. Jake truly listens, even when I struggle to explain what's going on, he always makes me feel heard and comfortable. Most importantly, his techniques are working. I've noticed real improvements, and I'm so grateful for the care and attention he puts into every visit. I'll definitely continue coming to The Wellhouse for chiropractic care, RMT, and acupuncture. I highly recommend The Wellhouse to anyone looking for compassionate care that truly makes a difference. ❤️ Came back for an edit. I had a visit with the acupuncturist, she is phenomenal at her skill, such a comforting woman. Also, the front house staff are absolutely incredible, efficient humans. Their acknowledgement of their clients is top tier professional.
Expérience fantastique: Excellent service. Great food
Expérience fantastique: Really great service
Thank you very much! We work hard to provide our patients with excellent service in the treatment room as well as at the front desk. We are so happy that you noticed :)
Expérience fantastique: Do you believe in magic ? I sure do . Dr Jake at the Wellhouse is amazing ! Absolute MAGIC ! Seriously , 10/10 highly recommend . Do not hesitate , you will be better for it ! Having never been to a chiropractor in my life , I must admit I was sceptical . In desperation , after being in pain for over a month , I was at my wits end . I phoned and begged for an appointment . Louise at reception was very kind and empathetic , she got me an appointment that same day . Dr Jake listened carefully while I described my pain ( and apprehension ) and assured me he could help me . Dr Jake is knowledgeable and compassionate , he is gentle and thorough , he explained everything along the way and even taught me self care exercises I can do on my own . I am so very grateful that his treatments have completely HEALED MY PAIN . It was amazing , just like magic ! I am a believer ! I continue to see Dr Jake to keep me healthy and look forward to our visits because he and Louise are so personable , we have a good laugh . Thanks Dr Jake .
Dear Tammy,
Thank you so much for your heartfelt review. We are so happy that Dr. Jake helped you so much. He is indeed very knowledgeable and compassionate. At The Wellhouse we understand that some are apprehensive and we make it a practice to explain exactly what we are doing, and why, to "demystify" chiropractic care. Your questions are always welcome!
We also appreciate your kind words about Louise. She is the ultimate professional, and loves a good laugh! It's important to us that we have a happy and welcoming tone at the clinic. Thank you for letting us know that we are succeeding.
Sincerely,
Dr. Jessica
Expérience fantastique: Dr. Jake Deeble is the best Chiropractor. He listens to you as well as assesses your physical condition. He treats the issue and is equal parts personable and professional. If you need Chiropractic care - Dr Jake is your guy!
Thank you Neota! Dr. Jake is so knowledgeable and is great at making people comfortable with his excellent chiropractic treatment.
Expérience fantastique: Dr Jake Deeble was great. I’ve seen a few different chiropractors in my lifetime and he’s definitely the best.
Thank you for your review, Colin! Dr. Jake is definitely a standout chiropractor.
Expérience fantastique: Dr. Jake Deeble is the best chiropractor I’ve seen. He’s exceptionally skilled as a chiro, but even more than that, he’s compassionate and makes you feel heard. Can’t recommend him enough!!
Thank you, Kaely! We hear a lot about Dr. Jake's kind and empathetic manner. We are so happy that you are happy!
Expérience fantastique: Amazing people, helping me stay healthy as I get older!
Thank you for your kind words, Jerry! We are thrilled to be part of your team. We love to help people stay healthy at all ages and stages of life.
Expérience fantastique: Dr. Glenn is so amazing. I always feel so much better after my visits.
Thank you so much, Dawne! We love to hear it!
Expérience fantastique: I just love this team so much. I've been going to Dr.Glen since the spring for Chiro and have noticed a significant improvement in my symptoms, but even more it's just a warm and welcoming space. Would definitely recommend, especially if you're nervous about starting a new treatment program or just have general anxiety. They'll make you feel at home.
Dear Karly, thank you so much for your kind review. Dr. Glen is so happy to hear that you are happy with your improvement! We are glad that you like the atmosphere at our office. We work hard to provide a light and healing atmosphere. We will also pass the message along to our staff that they are doing a good job of welcoming our patients. We strive to make everyone feel at home here and are thrilled that you feel that way! Sincerely, Dr. Jessica
Expérience négative: The receptionist is extremely incompetent and unprofessional. She did not offer up any information. When I asked for an appointment she just said there was no one available. She was extremely unclear when I finally did manage to get some information out of her. I guess this place has enough clients and doesn’t need anymore!
Dear Danielle,
Thank you for your feedback.
We were surprised to read this review of your experience. This feedback is not consistent with how we and our patients feel about our kind, and supportive, reception team. Our policy is to reserve ample time every day for new patient appointments. Occasionally, particularly around long weekends or when our practitioners have been out of office, these day-of appointments get booked up. In these cases, our staff offer the very next appointment available, which is usually within a day or two. We are sorry that the offered times did not match your expectations. We hope you were able to find the care that you needed.
Sincerely, Dr. Jessica
Expérience fantastique: I can’t say enough good things about The Wellhouse. Dr. Jake is absolutely amazing he really takes the time to listen and explain everything in a way that makes sense. I came in struggling with back pain, and after seeing him I’ve noticed a huge improvement. The care is professional, the atmosphere is welcoming, and you can tell they genuinely care about their patients. If you’re looking for a chiropractor in Nanaimo, I highly recommend Dr. Jake and the team at The Wellhouse.
Thank you, Brandon, for taking the time to post your kind review! We strive to listen to concerns and explain to patients exactly what is going on and what they can expect from treatment. Our staff will be thrilled to hear that you felt welcomed. We work hard to provide a positive atmosphere and are so glad you noticed!!
Expérience fantastique: I've been seeing Dr. Glen at The Wellhouse for the past 2 years, and I can't recommend the practice enough. I initially came to them due to old injuries that finally caught up with me. I was experiencing chest pain that felt like a heart attack, along with hip problems, lower back pain, shoulder pain, and neck discomfort. Dr. Glen took the time to thoroughly examine me and discovered that one of my vertebrae in my back was missing a piece, which was pinching a nerve and causing my chest pain. Thanks to their care, I've learned so much about my body and my health. I can honestly say I haven't felt this good since I was a child. I'm grateful for their expertise and compassionate approach. I will definitely keep coming back — I couldn't ask for better hands to help me on my wellness journey.
Thank you so much for your thoughtful review. Our team works hard to find the root of the problem, and we love to work with patients on their journey to their best health! We look forward to each of your visits.
Expérience fantastique: I've had continual back pain postpartum, and Dr. Jake immediately knew how to address and treat my needs. I've been to him many times for treatments now, and always come away feeling cared for and like the treatment made a difference. The staff at the wellhouse have always been very friendly and welcoming as well!
Thank you Taryn! We strive to help all of our patients and are especially proud of the work we do with patients during that important time around a pregnancy, including the postpartum years! Our staff will be so pleased to hear your feedback. Thanks for taking the time to let us know how we are doing!
Expérience fantastique: Jake's my guy. He really took the time to listen to my issues and get to heart of the problem. I'm back playing pickle-ball and looking forward to having Jake watch-over my long-term progress. Super friendly staff at The Wellhouse!!!
Thank you so much for your review, Todd! We are so glad you're back doing the things you love with Dr. Jake's expert help. Chiropractic care involves getting to the root of the issue and implementing in-office and at-home strategies to ensure that the problem doesn't recur. Good luck on the court! We will make sure that our staff know how much you appreciate them. We pride ourselves on treating you like family!
Expérience fantastique: Awesome team! percent improvement to my quality of life!
Thank you! Your qualify of life and long-term health are very important to the team at The Wellhouse. Our holistic approach, whether it is from one of our registered massage therapists, chiropractors or naturopathic doctors, aims to keep you doing the things you love for as long as you like :)
Expérience fantastique: I've been seeing Dr. Jake Deeble for both a recent health concern and for help with chronic pain as a Masters athlete. I appreciate his thorough approach.
Thank you for your review, Kristen. Dr. Jake is well-practiced at treating athletes as well as patients with chronic pain and he is happy to help you out! Our Wellhouse chiropractors like to help you get to the cause of the problem and implement strategies to keep pain at bay. Thank you again!
Expérience fantastique: Extremely knowledgeable and professional practice . Super helpful staff and multiple disciplines working together to provide optimum patient outcome. Highly recommend.
Thank you very much for your review! Our chiropractors, naturopathic doctors and registered massage therapists love to work together for the patient's benefit. We will be sure to pass the message along to our staff as they also pride themselves on excellent service.
Expérience fantastique: Help my lower back problems.
Happy New Year Mark! Thank you for your review. We look forward to helping you in 2025!
Expérience fantastique: Fantastic staff and best Chiropractor ever! Always friendly and efficient. We highly recommend this office!
Thank you so much Ryan!
Expérience fantastique: great visit at Well house with Dr.Jake. best chiro visit ever, i highly recommend
Thank you SueAnn! Dr. Jake is indeed an excellent doctor
Expérience fantastique: I have been going to Dr. Glen Reed for over a year now and find he and all his staff to be wonderful and accommodating. Treated thoroughly, gently and kindly right from entering the office with Louise, Sangita and Amanda, through to treatment with Dr. Glen. Great place!!
Thank you for your kind words Janet, we always love seeing you!
Expérience fantastique: Dr Glen helped immensely with my herniated back when physio didn’t. He’s also been a great source of information in the years since.
Thank you for your kind words, Allan! Dr. Glen keeps up on the latest research to keep his patients well-informed about their concerns.
Expérience fantastique: The Dr’s are great. Personable staff and a great environment. Been going here for probably 10 years for my issues. Definitely recommend going here.
Dear Duane,
Thank you so much for your kind words and the 5-star review! We're delighted to hear that our staff has made a positive impact on your health and wellness journey. It's wonderful to know that regular visits have helped improve your back and overall well-being.
We appreciate your feedback and are grateful for the opportunity to support you in achieving better health. If you have any questions or need assistance in the future, please don't hesitate to reach out to our office. We're always here to help!
Wishing you continued health and happiness!
Expérience fantastique: The Wellhouse has been treating my whole family for years. Always professional and friendly
Thank you for your continued support Rob and Family!
Expérience fantastique: After a few shots with the Thumper thing, I always feel better. Dr. Glen is great and his staff are wonderful
Thank you for your funny and heartfelt words Liz!
Expérience fantastique: Dr Glenn is professional, kind and knowledgeable. Thank you for the outstanding service! I couldn't recommend more.
Thank you Samuel!! We appreciate you!
Expérience fantastique: Highly recommend this office. Staff are extremely friendly and efficient.
Thank you Jane, for taking the time to write! We truly appreciate it.
Expérience fantastique: Amazing people! Best chiropractor I've been to by far!
Thank you so much, Todd! That's really kind of you!
Expérience fantastique: There is no replacement for Dr Reed and his staff is awesome
Thank you very much Charmaine!
Expérience fantastique: Great with kids. Very sensitive to our individual needs, always takes the time to make sure we understand. dr. Reed(s) are gold to us for over 8 years.
Thank you so much Cara! We are always happy to see you and we truly appreciate your kind feedback.
Expérience fantastique: I can't say enough about the wellhouse, the ladies are amazing and doctor Reed is fantastic. They're so friendly and helpful, seeing all their smiling faces really makes you feel welcome.
Thank you Amber for your kind review! We, too, appreciate your smiling face!
Expérience fantastique: I only give 5-star reviews if I feel they are deserved. The Wellhouse is a very nice office setting. Dr. Reed is very knowledgeable, professional, and takes great care in providing a high level of service toward his clients, both through chiropractic adjustments and education of the value of chiropractic care. As a tall man I’ve seen several chiropractors over the years, and Glen is the best one I’ve found in British Columbia
Thank you so much for the fantastic and hard-earned 5-star review, Landon! We're absolutely thrilled that you had a great experience at The Wellhouse with Dr. Reed. We appreciate your feedback about our clinic and our service. We can't wait to see you again soon!
Expérience fantastique: The Wellhouse is the best chiropractor
Thank you for your kind words, Michael! We are so happy to hear that you had a positive experience at The Wellhouse. It's always our goal to provide the best chiropractic care and help our clients function their best so that they feel their best. We appreciate your 5-star review and glad to know that we were able to help you reach your health goals. We look forward to seeing you again soon!
Expérience fantastique: Best chiropractic care ever!!
Karen, thank you for taking the time to review The Wellhouse and rating us with 5 stars. We're so glad to hear that you had an excellent experience here and that we were able to provide you the best chiropractic care!
Our team strives to always do our best for all of our patients, so it means a lot to us when feedback like this lets us know that we've made an impact on someone's wellbeing. Your kind words will be shared with everyone here.
We look forward to seeing you again soon!
Expérience fantastique: I highly recommend Dr. Reed/The Wellhouse to anyone I know! Dr. Reed is very passionate, knowledgeable, friendly and eager to help! He continues to be part of my heath journey today!
Coral, thank you so much for your kind review of The Wellhouse and Dr. Reed! It means a great deal to our team here that you've taken the time to recognize his passion and knowledge as well as his eagerness to help. We can see that your journey with us has had an impact on your wellness, and we're glad to have been by your side along the way. Thank you again for taking the time to leave this positive feedback!
Expérience fantastique: Dr's Glen & Jessica have been amazing!
Thank you Amanda for taking the time to review The Wellhouse and your excellent experience with our dedicated healthcare providers, Drs. Glen and Jessica! We're thrilled to be part of your wellness journey!
Expérience fantastique: The Wellhouse, Dr. Glen Reed, Louise and Sangita are amazing!!! I haven't yet had the pleasure of seeing other practitioners here, however, I'm excited in the opportunity of working with them ❤️ Dr. Glen Reed knows what he's doing, he has such great energy and such a calming space here at the Wellhouse. The walls are filled with colourful pictures in each private room, which are so inviting and definitely fun and friendly for myself and any kids that walk through the door - they even have an alligator for kids to lay on (I assume) when kids receive chiropractor treatments. When I first booked with The Wellhouse there was virtually no wait time to get me in for a treatment - I was able to book at my convenience, a week ahead of time, and now have a scheduled regime with Dr. Glen of three times a week for the first couple of months❤️ I've heard nothing but great things about the other practitioners here and I'm excited to book in my first massage! Highly recommend
Thank you for your kind words and recommendation, Sunny! We appreciate your support and look forward to seeing you again soon.
Expérience fantastique: Does excellent work. Highly recommend him.
Thank you very much, Dennis!
Expérience fantastique: I’ve been seeing Dr.Glen Reed for over a year now, he is hands down the best in town!
Thank you Ray!
Expérience fantastique: I came to the Wellhouse on a personal recommendation which was more than justified by my experience. I’ve been working with Dr Glen & Dr Jessica for over three (3) months and I went from personally disabled and chronic maddening pain to completely enabled and pain-free. These folks made it possible for me to get well. There's definitely a path to getting well and I found I get more out of the journey with the right people to guide and help me engage it and I found that here at the Wellhouse. From assessment to adjustments, with a plan and advice, to providing corrective tools and strengthening exercises that are targeted and work. The super-organized “Front Crew” at reception are kind, accommodating and patient - that all means a lot when you are experiencing pain. The Wellhouse has been and continues to be a very positive experience for me. Thank you all for helping me achieve the state of wellness I enjoy today.
Thank you very much, Michael!
Expérience négative: I was with these guys when they were Reed Family Well was Centre and they have changed their name they are not centric to customer or client needs as they left me out to dry and frankly not quite sure how they are still in business they way they run their practice?! I guess that is why they moved and changed their name to the Wellhouse! Make a better choice!
Dear K. Gourlay,
We apologize for any negative experience you may have had while receiving care at our practice. Our team is committed to providing compassionate and individualized care, and we're sorry if we fell short in meeting your expectations during your time with us.
We take all feedback seriously and appreciate your input as we continually strive to improve our services. As for the name change, it was a strategic move to better reflect our mission and values as a home for health and wellness in Nanaimo.
If there is anything specific that we can address or assist you with, please don't hesitate to reach out to our office. We value your feedback and are dedicated to ensuring our patients receive the best possible care.
Thank you for sharing your concerns with us.
Wishing you the best in health and wellness!
Expérience fantastique: I highly recommend Dr. Reed. Dr. Glen Reed is an invaluable chiropractor and plays a big part on my healing journey. I came to his pain management clinic in April 2021 to see if he could help me with my long term ongoing back pain. I was 300 lbs, not sleeping well, did not have a lot of movement in my back, couldn't stand for long without having to sit and was struggling to do day to day activities without being in pain. Over the weeks and months he assisted me in making small incremental changes that have given me my life back. I went from not walking and being able to stand for very long to being able to enjoy a nature walk for the first time in years. He does not overwhelm you with an all or nothing approach but gives you doable and achievable steps on your road to recovery. He encourages and motivates you every step of the way. He is knowledgeable not only in chiropractics but the body as a whole. He said to me when we first met that I have to heal my back from the inside out. To date I am 75lbs done. I still have a ways to go but I could not have reached this place without his guidance and ongoing support. If you want to heal your back pain and are determined to make changes in your life, open to eating better, sleeping better and healing your body from the inside out then this is the doctor for you. Dr. Reed is like a life coach to a better life. Also all the front desk staff he has are helpful, friendly and awesome!
Thank you for your kind words!
Expérience fantastique: Cannot say enough good things about the Wellhouse. Kind and friendly staff at the front desk and Dr Glen and Dr Jess have shown my family and I exceptional care. We started our chiropractic journey with my daughter when she was 2. She had been struggling with constipation her whole little life and it had been getting worse. A friend suggested going to see the chiropractor and within two visits, she was already going to the bathroom with more ease. Dr Glen identified that she had a tilted pelvis and that was what was making it hard for her. Since then we have all started seeing him and have been for 7 years. Regular treatment helped my son with his seasonal croup and has helped with many of my husband and I’s regular aches and pains. I had no idea that chiropractic care could heal more than just bone aches and pains going in. Dr Glen and Dr Jess’ knowledge about the body and how it works, and their willingness to share with their patients is what keeps people coming back.
Thank you, Sarah!
Expérience négative: BEWARE the initial visit to Dr. Reed does NOT include an adjustment. They send you home in pain the same way you came in, AND there’s a hidden fee of $95 for x-rays. Total bill was $170 without receiving any treatment.
We apologize for any confusion during your visit to The Wellhouse. Our priority is your well-being, and we sometimes recommend x-rays to create a personalized treatment plan. We're sorry if this wasn't clearly communicated, and for any unexpected costs. We would like to assure you that our intention during your first visit is never to send patients home in pain, but rather to gather essential information to provide the best possible care moving forward. We understand that every individual's journey to wellness is unique, and we strive to support and guide our patients through each step of the process. We appreciate your feedback and will take it into consideration as we continue to improve our services. We are here to help and would be more than happy to address any questions or concerns you may have.
Expérience négative: "Dr." Corin Tomlinson. Naturopath. Don't waste your time. Go see a real doctor. All this guy does is push supplements and try to convince you he is like a "real" doctor.. He is not. Glorified supplement salesman. This guy thinks he is on par with real MD's, complete joke of a degree, anyone can get one, not hard at all, for people who flunk out of med school. Not a real doctor. No help at all. No real knowledge. Complete waste of time.
Hi there. We feel there must be some mistake. Dr Tomlinson does not work at The Wellhouse.
Expérience négative: I just found out that the expensive x-rays I had to pay for in the office is not allowed!!! When I arrived for a scheduled appointment Dr Reed was unavailable so I was given the option to rebook or have Dr Reed's wife do my treatment. Since I was assured she was a chiropractor I agreed.... No noticeable evidence of treatment. I usually get cracked and adjusted. I am a big guy and I think more than she could manage, but they should know that from my records. This guy seemed unaware I'd told the front desk staff next follow-up would be my last appointment. That could be because he fired them a few days earlier. The low rate is also because I had to prepay because this practice will not bill my insurer directly.
We appreciate you taking the time to share your experience with us, and we apologize for any inconvenience or confusion during your visit. At our practice, we aim to provide the best possible care for our patients, and we're sorry if your treatment didn't meet your expectations.
We understand your concerns about the x-rays and billing process. We're continually working to improve our processes, and your feedback will help us make necessary adjustments.
Regarding your experience with Dr. Jessica Reed, we apologize if the treatment wasn't as effective as you hoped. We value your feedback and will take it into consideration to ensure we provide the most effective care for all our patients.
Expérience fantastique: First appointment today and actually first appointment with a chiropractor. I felt so welcome and taken care of. They made me feel like not just my business but my health and journey to health was a priority. They also have great COVID protocols in place.
Dear Catherine,
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that your first appointment with a chiropractor at The Wellhouse was a positive experience. Our team is dedicated to making each patient feel welcome, supported, and prioritized on their journey to health.
We're glad that our COVID protocols met your expectations, as we're committed to ensuring the safety of our patients and staff during the pandemic.
Your feedback means a lot to us, and we look forward to continuing to support you on your path to wellness. If you have any questions or need assistance, please don't hesitate to reach out to our office. We're here to help!
Wishing you the best in health and happiness!
Expérience fantastique: Professional, great customer service! Thank you Jessica and Glen
Dear Peter,
Thank you so much for your 5-star review and kind words! We're delighted to hear that you had a positive experience with our team, particularly with Dr. Jessica and Glen. Our staff is dedicated to providing professional and attentive customer service to ensure your health and wellness journey is well-supported.
Your feedback means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out to our office. We're here to help!
Wishing you continued health and happiness!
Expérience fantastique: Dr Glen is a true professional and always very friendly I feel super lucky I found them Excellent service I would highly recommend this clinic to everybody
Dear Janos,
Thank you so much for taking the time to leave a 5-star review and for your kind words! We're thrilled to hear that you had an excellent experience with Dr. Glen and our team at the clinic. Our staff is dedicated to providing exceptional care and service to ensure our patients feel supported on their health and wellness journey.
Your recommendation means a lot to us, and we're grateful for the opportunity to be a part of your healthcare team. If you have any questions or need assistance in the future, please don't hesitate to reach out to our office. We're always here to help!
Wishing you continued health and happiness!
Expérience fantastique: After trying everything under the sun for almost 8 years to fix my back pain I reluctantly decided to try Chiropractic treatments. I had a fear of being "cracked" and thought that if I started treatment that it would never end. On advise from my personal trainer I made an appointment at the Reed Family Wellness Centre. This clinic is like no other. At the end of my assessment I was given a plan of treatment that included a time and cost estimate that gave me a solid understanding of my condition and the plan to treat it. I am so happy to say that after 8 years of suffering I am free of my back pain. I cannot thank Dr. Reed and his wonderful staff enough. I highly recommend this clinic and encourage anyone who is in pain to give them a try.
Dear Kerry,
Thank you so much for recommending us and sharing your experience with us! We're thrilled to hear that our clinic was able to provide the care and treatment you needed to finally overcome your back pain.
We understand that seeking chiropractic care can be daunting, and we're glad to hear that our team was able to ease any concerns you had and provide a clear understanding of your condition and treatment plan. Our mission is to support our patients' health and wellness journeys, and we're grateful for the opportunity to have been a part of yours.
Wishing you continued health and happiness!
Expérience fantastique: Reed Family Wellness is top notch! They excel in several areas a business should with a great location, clean and tidy facilities and professional and pleasant staff. Appointments are consistently on time and sometimes the operation is running so well that if you drop in early they can get you in and out ahead of schedule! As pleasant as all of the above things are the Dr. Glen and Dr. Jessica offer something truly rare, a passion for their craft and a dedication to excellence. Their genuine compassion coupled with their knowledge of the field will serve you well. I can’t believe how quickly my shoulder is healing after years of intermittent trouble!
Dear Meredith,
Thank you so much for taking the time to leave a 5-star review and for your kind words! We're thrilled to hear that you had an exceptional experience with our clinic and that our team was able to provide the care and treatment you needed.
We're dedicated to providing a clean, professional, and welcoming environment for our patients, and it's wonderful to hear that our efforts are making a difference. We're also glad to hear that our doctors' passion for their craft and dedication to excellence have helped in your healing journey.
Thank you for sharing your experience with us, and we're grateful for the opportunity to have been a part of your healthcare team. If you have any questions or need assistance in the future, please don't hesitate to reach out to our office. We're always here to help!
Wishing you continued health and happiness!
Expérience fantastique: I scoffed at the idea of getting a sleep consultant (Not sure if it was my pride or sleep deprivation) Friends recommended Riannon and I am so glad we gave her a call. Within a week my boys were sleeping through the night. We felt completely supported. She was lovely to work with. I cannot say enough good things about her. I am now a believer in the power of a good sleep consultant
Dear Dani Gerick, we may be a little late, but we still want to express our gratitude for your glowing review of The Wellhouse! We're thrilled that we helped your boys sleep through the night and honoured to have been a part of it. Thank you for believing in the power of a good sleep consultant. We look forward to the opportunity to continue providing exceptional service to you in the future!
Expérience négative: Worst chiropractor experience ever, I saw dr. Reed for 3 months as He promised to fix some injuries I had from a car accident and insisted I needed to come three times per week and would be able to show with empirical body scan results the improvements. After the three months he then admitted that the baseline study was not done right so he couldn’t show me any results. During that time he often yelled at me and said I wasn’t committed to my health, if I could only make time for 2 appointments per week instead of three. This guy turned me off completely from Chiropractor due to such unscrupulous, pressure tactic behaviour. Stay away!!
Dear Dave Jenning,
We are sorry to hear about your negative experience at The Wellhouse. We take all feedback seriously and would like to investigate this matter further. We apologize if Dr. Reed did not meet your expectations and made you feel uncomfortable during your visit. We strive to provide excellent care and customer service to all of our patients, and it appears that we fell short in your case.
If you would like to discuss your experience further or have any suggestions for how we can improve our services, please do not hesitate to contact us directly. We appreciate your honest feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention.
Sincerely,
The Wellhouse Team
Expérience fantastique: Wonderful staff and Dr.Reed works miracles
Hi Tracy, we know it's been a while since you left your review, but we wanted to thank you nonetheless. Your feedback about our staff and Dr. Reed was much appreciated and brought a smile to our faces. We look forward to the pleasure of serving you again in the future.
Expérience fantastique: Amazing staff and Life changing services provided here:)
Hi Carly,
Though it's been a while, we still want to thank you for your amazing review! We're delighted to hear that our staff and services have left a lasting impression, and we strive to continue providing life-changing experiences for all of our clients. Your feedback means everything to us, and we hope to have the chance to serve you again in the future!
Best Regards,
The Wellhouse
Expérience fantastique: Dr Gagnon is an amazing chiropractor, I lived in Nanaimo and saw him for over ten years. Kind, knowledgeable and effective. I'm moving back to Nanaimo in a few months and looking forward to Dr Gagnon being my chiropractor again!
Dear Aaron,
Although it's been a while since you left us a great review, we still wanted to offer our sincere thanks! We're over the moon to hear that you had such a positive experience with Dr. Gagnon at The Wellhouse. Your time and effort in sharing your feedback are greatly appreciated.
Warm regards,
The Wellhouse
Expérience fantastique: Seeing Dr. Reed saved me during my pregnancy! I had never been to a chiropractor previously, but my midwife recommended it so I went for it. I cannot rave enough about how much it helped me! I was in so much pain and was miserable by about 20 weeks and had no idea how I would make it through another 20 weeks. After a couple weeks of treatment it was like I was a new person. I cannot recommend seeing Dr. Reed during pregnancy enough. I also saw him post-pregnancy to help with some pelvic issues from birth and again he was a lifesaver. The front staff are absolutely wonderful and the office has such a great atmosphere. Thank you all so much!
Laura, though it's been a while since your kind words reached us, we still want to express our deepest gratitude for your review. At The Wellhouse, we strive to provide exceptional service to our patients and create a welcoming atmosphere. We are glad that Dr. Reed and our team were able to assist you and provide you with the care and relief you needed during your pregnancy and post-pregnancy. Your recommendation to others is greatly appreciated, and we're always here to assist you in the future!
Expérience négative: I dont know how these guys sleep at night. There is nothing evidence based about them. They prescribe to the absolutely ridiculous subluxation theory that 90+% of Canadian trained chiros think is a joke. They also try to sign you up for ridiculous long term treatment plants which again has no evidence base. Go see a good chiro or physio
We understand that different treatment approaches may resonate with different individuals, and we're sorry if our approach didn't align with your preferences. We appreciate your feedback and will take it into consideration as we continually strive to improve our services.
Regarding long-term treatment plans, we apologize if there was any miscommunication or pressure. Our intention is to empower our patients to make informed decisions about their treatment options based on their unique needs and circumstances.
Please know that we value your feedback and are committed to addressing your concerns. If you would like to discuss your experience further, please don't hesitate to reach out to our office.
Expérience fantastique: I am fairly active accountant as such my poor spine goes from rather inactive to very active in a small span of time. I went to Dr Reed for a long standing injury that has plagued me for several years (I looked like a triangle). Within a month I have regained strength and flexibility, cant wait to see what the rest of my treatment does for me.
Thank you so much for taking the time to share your experience at The Wellhouse, Nicholas! We're thrilled to hear that Dr. Reed was able to help you with your long-standing injury and that you've already noticed improvements in strength and flexibility within just a month. We can't wait to continue supporting your journey towards better health and wellness. If there's anything else we can assist you with, please don't hesitate to reach out. It's been a while, but we wanted to take a moment to sincerely thank you for your review. We truly appreciate your feedback and it means a lot to us.
Expérience fantastique: This family fun practice is the most caring wellness practice I have ever encountered. Dr Glen and Dr Jess focus on the whole body and health in their assessments and show genuine care for their clients. We started seeing Dr Glen for our son who was colicky. After just a few adjustments we were seeing significant improvements. Now our whole family goes on a regular basis and we have never felt more at ease in our bodies. Can't speak highly enough of this great practice. The receptionists are the kindest we have ever encountered and enjoy their friendly smiling faces every time we go in.
Thank you so much for your kind words, Jenna! Even though it's been a while, we'd like to show our appreciation. We are thrilled to hear about the positive experience you and your family have had at The Wellhouse. Dr. Glen and Dr. Jess truly prioritize the overall well-being of their clients, and it's wonderful to know that their care has made a significant difference for your son and your whole family. We appreciate your support and look forward to continuing to provide you with exceptional service.
Expérience fantastique: My experience has been amazing! both my wife and 3 year old daughter have experienced huge benefits from the Reed Family! The Reed's are kind, caring, professional and truly want what is best their clients. thank you!!!!!!
Thank you so much for your kind words, Colin! We're thrilled to hear that both your wife and daughter have had a positive experience at The Wellhouse. It has been a while, but we want to take this chance to express our heartfelt gratitude for your review. Providing exceptional care and service to our clients is our top priority, and we appreciate your recognition of our efforts. If there's anything else we can do for you and your family, please don't hesitate to reach out. Thanks again for your support!
Expérience fantastique: The care I have received at Reed Family Wellness has been phenomenal. Everyone is so friendly and very family friendly.
Thank you so much, Whitney! It's been a while, but we want to express our sincere gratitude and appreciation. We value you and want to make sure you know it. We are thrilled to hear that you have had a phenomenal experience at The Wellhouse. We pride ourselves on providing a friendly and family-friendly environment, so it's wonderful to know that you found our team to be welcoming. We greatly appreciate your kind review and we look forward to continuing to provide excellent care for you and your family.
Expérience fantastique: My experience with Dr. Petrone was nothing sort of fantastic! He takes such a wonderful, holistic approach to chiropractic, and creates such a warm and caring environment. He consistently does full spine assessments at each appointment and delivers gentle, and effective adjustments. I felt great under his care and would highly recommend him to anyone looking for great chiropractic care! Thanks for everything Alfredo!
Thank you, Nicola, for your glowing review of your experience at The Wellhouse! It's been a while, but we want you to know how much we appreciate your review. Your feedback means the world to us!We are thrilled to hear that Dr. Petrone's holistic approach to chiropractic care and his warm and caring environment made your visits fantastic. It's wonderful to know that you felt great under his care and that you would highly recommend him to others. We appreciate your recommendation and thank you for choosing The Wellhouse for your chiropractic needs.
Expérience fantastique: Dr. Reed is amazing. I have on-again, off-again back issues and every time I need him, he's always there to help. He listens, consults and provides amazing treatment like no other. I would HIGHLY recommend him to anyone who's looking for total pain relief and after care. Thank you Dr. Reed!!! KT
Thank you so much for sharing your experience, KT! Though it has been some time, we would like to express our heartfelt appreciation for your review. We're thrilled to hear that Dr. Reed at The Wellhouse was able to provide you with excellent care and pain relief for your back issues. We truly appreciate your recommendation and look forward to helping more people find relief. Thank you for choosing The Wellhouse!
Expérience fantastique: Dr. Petrone is so welcoming and supportive. He gets to know you and your condition thoroughly so that he can have to feeling better after a few visits! He is so knowledge and passionate about his field, you'll know you are in good hands. Thanks Alfredo!
Thank you so much for your kind words, Anna! It's been a while, but we wanted to take a moment to sincerely thank you for your review. We truly appreciate your support and feedback. We're thrilled to hear that Dr. Petrone's expertise and personalized approach had such a positive impact on your well-being. Providing excellent care and making our patients feel supported are our top priorities. We appreciate your trust in The Wellhouse and look forward to continuing to serve you in the future. Thank you for taking the time to share your experience!
Expérience fantastique: I was a patient of Dr. Alfredo Petrone after experiencing neck pain, upper back pain and migraines following a car accident. He was very professional and did a full assessment before starting any treatment. I would recommend him to anyone as he truly cares about the wellbeing of his patients!
Thank you, Melissa, for sharing your positive experience at The Wellhouse! Though it has been some time, we would like to express our heartfelt appreciation for your review. We're thrilled to hear that Dr. Alfredo Petrone was able to provide you with professional care and that you found his thorough assessment and treatment effective. We greatly appreciate your recommendation and commitment to your well-being. We look forward to serving you again in the future!
Expérience fantastique: "I received my first chiropractic treatment from Dr. Alfredo when I was 5 months pregnant, and my last night before I went into labour. Dr. Alfredo embodies a holistic approach to patient treatment - in addition to continually checking my lumbopelvic mechanics, he checked my full spine every treatment, which helped me deal with neck pain related to my studies and rib pain and dysfunction related to my pregnancy. In our visits we also discussed what the current evidence says about supplementation and nutrition during pregnancy. The chiropractic adjustments Dr. Alfredo provided were comfortable, gentle and delivered with intent. I credit the combination of chiropractic care that I received from Dr. Alfredo, particularly the treatments directed at ensuring optimal motion of my pelvic joints, as well as my diet, for the ease of my birthing experience. Although I won't say giving birth/labour was pleasant, it was fast and complication free, allowing me to deliver a healthy strong baby boy at home without drugs or medical intervention just as I had wanted to. I would recommend Dr. Alfredo to any pregnant woman (or any non-pregnant person for that matter) in a heartbeat! Thanks Dr. Alfredo for all your help!
Thank you so much for taking the time to leave such a detailed and positive review, Alyssa! We're thrilled to hear that you had such a positive experience at The Wellhouse, and that Dr. Alfredo was able to provide you with excellent chiropractic care during your pregnancy. We strive to offer a holistic approach to our patients' treatment, and it's wonderful to hear that Dr. Alfredo's adjustments were comfortable and delivered with intent. We're glad to have been a part of your birthing experience and are grateful for your recommendation. It's been a little while, but we just wanted to take a moment and express our sincere gratitude for your review. We genuinely appreciate your valuable feedback, and it truly means the world to us. Thanks a bunch! Thank you!
Expérience fantastique: I've been to a chiropractor, massage therapist, physiotherapist...you name it, in attempts to heal my neck and back injury from a major car accident several years ago. I had no hope of being healed as I had tried everything. I was super hesitatant when my husband told me I had to try Dr.Reed, but I'm sure glad that I listened to him and gave him a chance, because without Dr. Reed my life would be much different than it is today. He healed me 100%. He is VERY good at what he does and I highly reccomend him to anybody that is in pain. Chances are....you can be fixed!
Thank you so much for your kind words, Karen Ayou! We are delighted to hear that you had such a positive experience at The Wellhouse and that Dr. Reed was able to provide you the healing you needed. We appreciate your recommendation and look forward to continuing to serve you and anyone else in pain. Feel free to reach out if you have any further questions or if there's anything else we can assist you with.
Expérience positive: I decided to visit Dr. Reed when I was I as 15 weeks pregnant with my second child. I was experiencing a lot of hip pain and hoped he could help. I was familiar with the practice as I had used it for the last 5 weeks of my first pregnancy in an attempt to turn my breech daughter. Dr. Reed seems very experienced with treating pregnant women and has a special belly pillow to make you comfortable during the adjustment. I am now 39 weeks pregnant and relatively pain free! Who knew it was possible? I am currently going once a week to prepare my body for birth. Hopefully these adjustments help #2 get here smoothly and safely. Thank you Dr. Reed!!!!
Thank you so much for taking the time to share your experience, Heather! We're thrilled to hear that Dr. Reed was able to help alleviate your hip pain and make your pregnancy more comfortable. It's been a while, but we wanted to take a moment to sincerely thank you for your review. It's wonderful to know that you're now pain-free at 39 weeks and preparing your body for birth. We appreciate your kind words, and we're wishing you a smooth and safe delivery. If you ever need further assistance, please don't hesitate to reach out. Thank you again for choosing The Wellhouse!
Expérience fantastique: I Have been seeing Glen for many years for regular preventative treatment and have always been made to feel that he truly cares for my wellbeing. Recently I was involved in a MVA where I suffered severe whiplash and lower back injury. Glen is very knowledgeable and all around fantastic guy who cares about my health and recovery. Thank you Glen for everything you do for me and my family!
Thank you so much, Dallas, for your kind words and 5-star rating! We are thrilled to hear that you have been trusting us with your regular preventative treatment for many years and that Glen has been providing excellent care. We were sorry to hear about your accident but are glad to know that Glen's expertise and genuine concern have helped you during your recovery. We appreciate your support and look forward to continuing to serve you and your family at The Wellhouse.
Expérience fantastique: Dr. Reed is my third Chiropractor. I suffer (or I did before) from chronic nerve damage from an old neck injury. I have been to a Neurologist, Neuropsychiatrist and many other doctors. I have had physio, massage, acupuncture, IMS and even Botox to kill hyperactive nerve endings. After one year with Dr. Reed, I am almost pain free. This is a big deal for me as I spent most of my time in pain. Dr. Reed fixed me with no drugs or surgery.
Thank you so much for your review, Mark! We're thrilled to hear that Dr. Reed at The Wellhouse was able to provide you with relief from chronic nerve damage. It's been a while, but we wanted to take a moment to sincerely thank you for your review. We truly appreciate your feedback and it means a lot to us. Our team is dedicated to providing effective chiropractic solutions without the need for drugs or surgery, so it's wonderful to know that you are almost pain-free now - we hope it's still the case! We appreciate your support and hope to continue serving you in the future.
Expérience fantastique: I have had an excellent experience with Dr Reed at Reed family Chiropractic. He has done wonders for my back pain. I am thankfull for the excellent service and treatment. Highly recommend Dr Reed.
Dear Marc,
Thank you so much for your kind words and positive review! We're thrilled to hear that you've had an excellent experience with Dr. Reed at our practice, and that he has been able to help alleviate your back pain. Our team is dedicated to providing exceptional care and service to support our patients on their path to wellness.
Your recommendation means a lot to us, and we're grateful for the opportunity to be a part of your health journey. If you have any questions or need assistance in the future, please don't hesitate to reach out to our office. We're always here to help!
Wishing you continued health and happiness!
Expérience négative: I agree with the other poster about being in this for the money. I've never had a doctor actually get angry at me, but that's what happened when I suggested I don't want a life-long subscription. I went in for a back spasm and now have a new problem in my neck that was never there before visiting this clinic. A different chiropractor helped me establish exercises that actually work, and I only had to go for 3 visits in total, with no x-rays and very little manipulation. I suggest if you go here you take charge of your own treatments and don't be bullied into a long term subscription or unnecessary x-rays. And don't be late - there's a bit of attitude at the front desk, like you're here to serve them, not the other way around.
We appreciate you taking the time to share your experience with us and apologize for any discomfort or frustration you encountered during your visit. Our primary goal is to support our patients' health and wellness journey, and we're sorry if this was not effectively conveyed during your time with us.
We understand that each patient's needs are unique, and we strive to provide personalized care that aligns with individual preferences. We apologize if you felt there was any miscommunication or pressure regarding your diagnostic or treatment options, as our intention is to empower our patients to make informed decisions about their treatment plans.
Wishing you the best on your journey to health and wellness.
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