Symetrics
Symetrics is a premier multidisciplinary healthcare clinic located in the heart of North Bay, dedicated to improving the quality of life for our community through comprehensive, patient-centered care. Our mission is to lead local wellness by integrating physiotherapy, chiropractic, massage therapy, naturopathy, and athletic therapy into a cohesive treatment model. We believe in a collaborative team approach, where specialists work together to achieve your therapeutic goals and deliver an outstanding clinical experience.
Our team of highly educated professionals, including registered physiotherapists, chiropractors, and naturopaths, utilizes advanced techniques to address a wide spectrum of health concerns. Specialized services include Complete Concussion Management, vestibular rehabilitation for dizziness, pelvic health physiotherapy, and neurological physiotherapy. We also offer expert chiropractic adjustments, trigger point dry needling, and personalized massage therapy to alleviate chronic pain, improve mobility, and enhance overall physical function.
Beyond acute care, Symetrics is committed to long-term health and wellness through targeted programs such as our GLA:D program for osteoarthritis, postpartum exercise initiatives, and senior fitness classes. Located at 510 Main St. E, our accessible facility provides a supportive environment for patients of all ages. Whether you are recovering from an injury, managing a chronic condition, or seeking preventive care, Symetrics offers the expertise and compassionate support you need to thrive.
Opening hours
- sunday: (closed)
- monday: 7h-18h
- tuesday: 7h-18h
- wednesday: 7h-18h
- thursday: 7h-18h
- friday: 7h-16h
- saturday: (closed)
Photos of Symetrics
Our comment from PhysioFinder.net about Symetrics:
A Multidisciplinary Approach to Recovery
Symetrics distinguishes itself by integrating a wide range of health services under one roof, including physiotherapy, chiropractic care, massage therapy, naturopathy, and pelvic floor health. This collaborative model allows practitioners to address the root causes of physical issues rather than just symptoms. Patients frequently highlight the professional and compassionate nature of the team, noting that they feel "seen and heard" throughout their treatment journey. The clinic’s culture fosters a supportive environment where staff mentorship and diverse expertise contribute to a high standard of care.
Expertise in Specialized Treatments
The center offers advanced therapeutic interventions tailored to complex conditions. Dr. David Chambers is particularly noted for his work with vestibular rehabilitation, helping patients recover from dizziness and post-concussion syndrome through specialized eye exercises and coaching. For those suffering from chronic pain or degenerative conditions, the team employs techniques such as dry needling, shockwave therapy, and functional electrical stimulation. Additionally, the GLA:D® program provides evidence-based education and exercise for managing hip and knee osteoarthritis, a service that has positively impacted many patients' daily lives.
Pelvic Health and Naturopathic Support
Symetrics provides dedicated care for pelvic floor health, with practitioners like Alison (Ali) receiving high praise for their thorough assessments and ability to make patients feel comfortable, particularly during pregnancy and postpartum periods. The naturopathy department, led by Dr. Jessica Petrusma, is also highly recommended. Patients report significant improvements in conditions such as adrenal fatigue, stress-related burnout, and tension, attributing these results to holistic treatment plans that may include acupuncture and targeted supplements. This integrative approach is valued for its focus on long-term wellness and addressing underlying imbalances.
Personalized Care and Patient Education
What sets Symetrics apart in the eyes of its patients is the emphasis on education and personalized attention. Practitioners such as Cheryl, Jody, Chris, and Danielle are consistently commended for taking the time to explain the methodology behind treatments and providing specific exercises to augment clinical sessions. Patients appreciate not being treated as "just a number," but rather having their unique lifestyles and goals considered. From athletes looking to return to play to individuals managing long-term mobility issues, the team is dedicated to empowering patients with the knowledge and tools necessary for sustained recovery and prevention of future injuries.
Symetrics: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 61 reviews
Fantastic experience: Amazing staff and great service.
Thank you so much for your review Trish. We are please to know that you've had nothing but a good experience overall at Symetrics .
Fantastic experience: Had devastating headaches from post concussion syndrome. Felt like I wasn't making any progress. Dr. David Chambers quickly sorted me out with vestibular eye exercises, diet, and coaching along with some Chiro to the neck and shoulders. I can not believe how much better I feel and how fast the results came about. He is a staunch professional, extremely knowledgeable, and has a very reassuring demeanor. I've worked alongside many physio, chiro, and other rehabilitation professionals over the years due to injuries. David is in the top 5 I've ever worked with...and thats a big list.
Thank you so much for such a rave review of Dr. Chambers. We are so pleased that he was able to help you deal with and improve your post concussion syndrome symptoms. Knowing that you felt that you were in such good hands is so important to us when it comes to dealing with head trauma.
Fantastic experience: Staff were accommodating and they offered both chiropractic and pelvic physiotherapy services as a great cost, while also directly billing my insurance
Thank you so much for your review Kristen. We're so glad to hear that you were pleased with our services and our wonderful practitioners:)
Fantastic experience: I had wonderful experience at Symetrics. The best care and friendly atmosphere provided by staff. Special shout out to Dr Dave Chambers for the proper diagnosis and treatment. I will recommend this place to my friends.
Thank you for your review Anagha. We are so happy to hear that you had a wonderful experience with our staff and most of all with Dr. Chambers. We appreciate you recommending us to your friends and look forward to welcoming them.
Fantastic experience: Excellent service great professional team
Thank you so much for your review Keith. We are so happy to know that you enjoyed your experiences at Symetrics and our staff :)
Fantastic experience: My family has been going to Symetrics for many years. I cannot say enough about this place. From the moment you walk in the door, until the time you leave all of the staff are warm and welcoming. They make you feel better than when you first came in. They are very skilled and knowledgeable and really know how to work with their clients to help make their lives better. I would never go anywhere else. Thank you Symetrics, and a special shout out to Chris!
We can't thank you enough for your kind words Brandi. It's always wonderful to hear that you not only have a wonderful Physiotherapist in Chris but that the whole staff has made your family feel so welcome :)
Fantastic experience: Happy place
Thank you Pete! We're always grateful to hear that our clinic provides a happy atmosphere for our clients :)
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I had a 1-hour massage therapy session with RMT Sydney today, and she is by far the best RMT I’ve ever met! She completely relieved the pain in my left shoulder, and I’m so thankful for her incredible work. Sydney clearly knows exactly what she’s doing and provides such a professional, effective, and relaxing experience. Truly an awesome RMT in North Bay! I’ll definitely be recommending her to my family and friends. ♂️
Thank you Vineeth. We are so happy that you had such a great experience with Sydney. All of your recommendations are so appreciated.
Fantastic experience: Wonderful place wonderful staff
Thank you so much Sheila for your review and kind words. We're so happy that you've fully enjoyed your experience at Symetrics and with our staff.
Fantastic experience: Simply the best - I was suffering from a knee injury that caused other issues as time was passing on - right from the first visit, I felt comfortable and well taken care of. Cheryl is so professional and informative, she answered all my questions and made suggestions that I always followed up with that have helped my healing process. I received shockwave treatment as well as Needling, both of which Cheryl is very well versed in. I am more than grateful for being referred to Symetrics and would 100% recommend checking in with them
Thank you so much for your kind words Corry. Cheryl is a fantastic therapist and we're so glad you felt the same way. We are happy to know that you were well taken care of throughout your healing process.
Fantastic experience: This place changed my life. Great service and better staff!
Thank you Dan! We so appreciate your kind words and are glad we were able to help.
Negative experience: Really unprofessional phone call interaction with the receptionist. I was called about an appointment I didn’t recall making, and I called back to address a voicemail where they mentioned my personal info and specific time for the appointment and the receptionist hung up after just saying “must’ve been a mistake” without even making sure it was properly canceled. I had to call again and spoke to someone else to get it canceled.
Thank you for reaching out. We appreciate feedback so that we can better serve our clients. We have looked into the situation and apologize for the misunderstanding. Our policy at Symetrics is to never disclose personal information on voicemails; only visit date and time as well as the practitioner you're seeing can be shared. Please feel free to contact our office manager at 705-497-1975 if you would like to discuss further.
Fantastic experience: This health team is highly professional and compassionate. . I have been going there for 10 years and have had nothing but positive experiences and outcomes with physio, Chiro,needling and naturopath. There are also bilingual services. Danielle’s core values and strong leadership is apparent in all aspects of this business. I highly recommend for your physical health needs!
Thank you for encouragement and kid words Jackie! We are glad to support you
Fantastic experience: Alison, the pelvic physiotherapist, and all the people I interacted with at Symetrics are very professional and courteous. Alison is thorough, she took her time to do assessment and explain in detail. I’m impressed and wasn’t expecting this level of care.
Thank you Garry! We are so pleased that you’ve had an impressive experience with us and Ali!
Negative experience: I did not get the treatment I was looking for and I was just given 5 mins of ultrasound and 10 mins of massage in 1 hour of time for $120, will I come back no.
Thank you for your feedback Atinder. Based on our healthcare providers professional opinion, the best course of treatment was explained and provided to you following your assessment. Please call the office to discuss this further as your provider would like to review the recommendations suggested and ensure proper treatment of your ailment.
Fantastic experience: Excellent and professional care!! Thanks so much Cheryl.
Thanks Richard! We will pass on your comment to Cheryl!
Fantastic experience: They rock
Thank you for your words of encouragement!
Fantastic experience: I am incredibly grateful for the exceptional care and treatment I received from Jessica Petrusma, Naturopath, at Symetrics. I walked in dealing with a frustrating injury, but walked out feeling so much better. Jessica's expertise and thoughtful approach made all the difference. Highly recommend!
Thanks Holly! We are so happy to hear you’ve experienced relief and improvement.
Negative experience: Last minute cancelation. Not willing to accommodate a deal for a different service. Total inconvenience.
We are sorry that the offer to see another provider today, or to move to an alternate day with the same provider, did not work for you. Unfortunately, sickness occurs last minute even to providers. As was explained, you were not going to be charged for the visit given the provider's sickness. If you wish to revisit this situation you are welcome to call us back or reach out to [email protected].
Fantastic experience: Ten years ago, my chiropractor told me that my degenerative disc disease would one day reach a point where he could no longer help me. That day came in 2024 and I received a referral from my doctor to Symetrics for physiotherapy. The receptionists are excellent, without exception, and after my first visit I realized I should have started it years before. I now go to Jody Luesby weekly for the rapid pain relief I receive from her treatments. She's also given me a great deal of education about my illness and tips and techniques to relieve the sleepy arms, tingly fingers (I'm a writer so that matters a great deal) and the headaches that can come from compressed nerves when a disc slips, which happens multiple times each day. She's given me exercises to help strengthen my core, to help relieve my lower back pain. The high rate of professionalism there is exemplary! Between Jody at Symetrics and my doctor, I now can sleep much better, the interruptions to my day have lessened a great deal and I feel I am well cared for. Thank you so much!
Thanks Patricia! We are so happy to hear about your success story!
Fantastic experience: Thanks team!
Thanks Ronda! We are glad you’ve had a great experience!
Fantastic experience: Very nice people, clean, and amazing also amazing care
Thank you for your kind words Samuel!
Fantastic experience: Always great service and always helpful. I love seeing Jody for physiotherapy. Everyone in the office is very friendly
Thank you Sandra!! You are a pleasure to work with.
Fantastic experience: This is the place to go for Pelvic Floor Physio. Ali was absolutely amazing to work with. Very knowledgable and made me feel comfortable from the initial assessment and in subsequent sessions. Highly recommend!
Thank you Natalie! Ali is so wonderful and I’m glad that was your experience too!
Fantastic experience: Dr Jessica Petrusma, Naturopathic Doctor has been instrumental in helping me get my health back on track. I have felt heard and understood throughout my health journey with PCOS. Dr Petrusma and her medial guidance has been helping me not only feel better physically but mentally as well. I recently had acupuncture and experienced much relief on my jaw tension and should tightness. Highly recommend!
Thank you for your kind words Natasha!
Fantastic experience: As an aging former elite athlete, Symetrics has helped me manage pain from previous sports injuries in a non-invasive, welcoming and knowledgeable manner! I highly recommend Symetrics for all of your rehabilitation and wellness needs! Thank you so much to the staff!
Thank you Melanie! So happy to work alongside you.
Fantastic experience: I have been a patient with Symetrics for several years (maybe more!). They are a multidisciplinary clinic that takes care of all my health care needs. I am greeted with a friendly smile and banter every time I walk in. On my best or worst day, the team is always friendly, caring and compassionate. I am currently seeing Vickie (previously with Cheryl), Dave (Dr. Dave Chambers, DC), Jess (Dr. Jessica Petrusma, ND).
Thank you for your kind words Jessica. It's a pleasure to support you!
Fantastic experience: Excellent care, attention and compassion from all staff, no exceptions. Teamwork is outstanding so that you are able to heal your body and feel safe, seen and heard.
Thank you for the kind words Karen!
Fantastic experience: Went to Symetrics with a knee issue that had me in constant pain. Had an appointment with Chris S. who examined my knee and asked many questions to find out just what the problem was. After an initial treatment and being provide with specific exercises to augment the treatment my knee issue started to improve. Subsequent treatments further improved my knee. Chris knew I was a runner so some of what he did was aimed at that. I am very with my treatment and the progress I have made. Chris explained everything to me so I could understand the methodology of the treatment. I highly recommend the service Symetrics offers. Thank you Chris.
Thank you very much for your review Rodney! We are happy you have been so pleased!
Fantastic experience: My experience here was life changing for me, injured shoulder, Chris physiotherapist help me to get back to simple things like the use of my arm. To back to work, I can't thank him and the staff enough. I would give more then 5 stars if I could, highly recommend
Thank you Collinne! I have passed your review on to Chris and the team. We appreciate your kind words and look forward to continuing to support you!
Fantastic experience: The practitioners are professional and take every opportunity to educate you and work with you to be both proactive as well as treatment exercises and knowledge.
Thank you Lee! So nice to hear you’ve had a great experience.
Fantastic experience: A very caring and professional establishment.
Thank you for your review Julie!
Fantastic experience: I have been with Symetrics for 40 yrs and they are by far the best!
Thanks Carol!!
Fantastic experience: Exceptionally caring health professionals! I have been going to Symetrics for a number of years for various ailments, and continue to go to ensure my health is at its optimal! I would recommend anyone, young and old for any of their services.
Thank you Mitch!
Fantastic experience: I saw Ali for pelvic floor physio during my pregnancy and postpartum, and she is amazing! Not only did she help with my pelvic floor issues (which is her specialty) but she also gave me exercises to help with other issues I happened to mention during my visit. She goes above and beyond to help her patients as best as she can. I recommend her to every mom I know who has similar issues as I did!
Thanks Karly!!
Fantastic experience: Amazing service and treatment!!
Thank you Kristen! I’m glad you had a great experience.
Fantastic experience: The professional conduct and amazing service provided by Symetrics is truly the standard for all physiotherapy centers.
Thank you very much Jonathan! We are grateful we get to serve our community well!
Fantastic experience: For over 20 years Symetrics has been my "go to" provider whenever I have an injury or mobility issue. They have made a huge difference in my quality of life through their ability to diagnose the source of my pain/discomfort, treat the issue and provide feedback on exercise and rehabilitation. Amazing team! They have allowed me to continue to do the things I love including golf, travel, cycling and working out.
Wonderful to hear this Kevin! Thank you!
Fantastic experience: Love the services and friendly staff! I would highly recomand
Thanks Roly!
Fantastic experience: A year ago I had a terrible SI joint event… I had two weeks before I had to get on a plane to go visit family who I hadn’t seen through Covid. My previous PT had closed his business and getting into my family doctor was almost impossible but Ashley, Dave, and Mel worked with me during that period to get me to my family visit. Their care and willingness to go the extra mile meant so much to me and their continued support has provided me with quality of life. Thank you. Suzanne.
Thank you Suzanne, we are so happy you are much improved!
Fantastic experience: Physio with Jody…where do I begin?! She got me feeling like myself again and there’s no way to ever put a value in that. Chiro with Dave has been the best chiropractic experience of my life. You are not just a number, you’re a person and he takes the time to get to know you. Incredible practitioner. Dr Jess is the most credible, intuitive, easy to talk to medical professional I’ve ever dealt with. If you can’t find answers to your health issues, you will not regret seeing her. Symetrics put the best of the best under one roof and our entire family is grateful!
Thanks Melissa. We are so grateful to be able to support you and your family!
Fantastic experience: Yashna is the best. With her expertise, I have been able to play both hockey and football again, two of my passions! Symetrics is the absolute best place I have ever been for physio thank you!
Thank you Mike! We appreciate hearing about your experience
Fantastic experience: For a long time I suffered from Adrenal Fatigue - the result of my body being in fight or flight mode for too long. The cause of which remains unknown to me to this day. Perhaps it was the late nights and high-stress of post-secondary or the cumulative effect of the rigours of life. Regardless, I was having trouble getting to sleep, staying asleep, and even when it seemed like I should have had a good sleep, I was waking up tired and without energy. Jen, my spouse, directed me to see a Naturopath that she had been seeing since a young age and so I reluctantly complied believing at the time that Naturopathy was frivolous “witchcraft” as I liked to call it. But it didn’t take long to change my tone entirely on the subject when the supplements prescribed enabled me to get to sleep easily, stay asleep for the duration of the night, and wake up feeling refreshed and energized. The treatment was so effective that I felt no need to go back and see the Naturopath I was seeing at the time for a couple years and found myself suddenly found myself without a Naturopath after they took an early retirement after suffering a major health event. My wife eventually found a new Naturopath in town who she loves and I was still waiting for a need to arise before I went to see her new Naturopath. Enter BNI and Dr. Jessica. After a very enjoyable walking 121 with Dr. Jess, I decided that I wanted to see her partly because I liked her personality and partly because I wanted to support a fellow BNI member. At the intake appointment, Dr. Jess was extremely thorough in getting to know my health situation and was able to recommend some treatment options for things I was complaining about. After our second visit, I got to experience the magic of the acupuncture treatment she specializes in and have a treatment plan developed to address the sense of burnout I was living with after a very taxing month. I have been sticking to Dr. Jess’s treatment plan now for about a month and I am starting to see the positive changes she described. I’m excited to have her as a health partner knowing how knowledgeable and thorough she is not to mention that she is an absolute joy to be around. To those who have not seen a Naturopath, there are treatments and medicines that have been around and been effective far longer than any Western/modern options. These treatments are less invasive and more focused on solving the root cause of the issue rather than masking the symptoms. Traditional medicine is, in my opinion, the best way to address health concerns early and be that touchstone guide to a healthy lifestyle. I highly recommend Dr. Jess as your healthcare partner. I can confidently assure you that you will not be disappointed. Thank you Dr. Jess for your incredible expertise and care!
Thank you Thomas! Great to hear of your wonderful experience with Dr. Jessica Petrusma, ND
Fantastic experience: Highly recommend, I went in to meet with John, and I really appreciate his input to help me prevent long-term injury. He took the time with me to figure out what challenges I have and provided me with solutions to fix it. I would highly recommend going to Symetrics for your physio needs.
Thank you Patrick!
Negative experience: Assembly line physiotherapy and substandard care. Saw the physiotherapist for a very short time and then was passed off to the assistant who is an unregulated health professional. No privacy in the curtain rooms. If your physiotherapy is paid for by the government, they treat you like they’re doing you a big favour. The only reason why they are still in business is because they are subsidized by the government.
Hi Laura, sorry to hear your experience wasn't a positive one. We would love an opportunity to show you how we operate now should you ever be looking for care.
Fantastic experience: Danielle Cousineau of Symetrics is the Guru of all Gurus when it comes to physiotherapy. She is very thorough and explains things so clearly. I was informed and educated by her. I left her office feeling very assured that I was now in good hands. Thank you for your amazing help Danielle.
Thank you! Danielle and her team are amazing and we appreciate your review!
Fantastic experience: Outstanding practice of kind and concerned physio, chiro, massage and great staff. If you have a hitch in yoir giddyup, no place in North Bay better to go.
Thank you for your review! We are so happy your experience was a wonderful one.
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