Collective Health Inc
We are a dedicated team of health professionals offering physiotherapy, chiropractic and massage therapy services. Island owned, Island operated since 2004
Opening hours
- sunday: (closed)
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 11h-19h
- friday: 8h-16h
- saturday: (closed)
Photos of Collective Health Inc
Our comment from PhysioFinder.net about Collective Health Inc:
A Trusted Destination for Recovery and Wellness
Collective Health Inc. has established itself as a premier physiotherapy center in Canada, particularly noted for its comprehensive approach to patient care. The clinic is widely recognized for its evidence-based practices and patient-centered philosophy, ensuring that every individual receives a tailored treatment plan. Patients consistently highlight the professional environment, describing it as a "one-stop shop" for various health concerns, from post-surgical recovery to acute injury management. The facility is praised for its cleanliness, modern amenities, and an atmosphere that promotes relaxation and healing.
Expertise in Sports and Orthopedic Care
One of the standout features of this center is its specialization in sports and orthopedic injuries. The team includes knowledgeable physiotherapists who are adept at handling complex cases, including those resulting from car accidents or athletic endeavors. Many patients describe the clinic as the best place on the island for regaining mobility and strength after significant trauma. The therapists are commended for their thorough assessments of body mechanics, providing not only immediate relief but also educating patients on body awareness to prevent future issues. This focus on education empowers patients to take an active role in their recovery journey.
- Specialized treatment for sports-related injuries and post-surgical rehabilitation.
- Effective care for acute trauma, including recovery from car accidents.
- Focus on body mechanics education to prevent recurring pain.
Dedicated and Compassionate Staff
The human element of Collective Health Inc. is perhaps its greatest strength. Reviews frequently mention the friendly, welcoming, and highly professional nature of the staff. Therapists such as Jennifer, Jane McKillip, Blythe, and Dr. Chris McCarthy are highlighted for their exceptional care, patience, and ability to make patients feel at ease during painful or stressful times. The staff is described as top-notch, accommodating, and genuinely invested in the patient's well-being, often going the extra mile to ensure comfort and satisfaction. This compassionate approach creates a supportive environment where patients feel heard and valued.
Modern Tools and Personalized Support
In addition to manual therapy, the clinic leverages modern technology to enhance treatment outcomes. The integration of a digital application allows patients to access personalized exercise programs with video guides, facilitating adherence to therapeutic routines outside of clinic hours. This blend of traditional hands-on techniques with innovative digital tools ensures a holistic approach to health. While there have been occasional comments about the need for updated workout equipment, the overwhelming consensus is that the expertise of the staff and the quality of care make this clinic an indispensable resource for anyone seeking physiotherapy services.
Collective Health Inc: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 32 reviews
Fantastic experience: Outstanding service and care of patients.
Fantastic experience: They were there after my car accident best place to heal.
Fantastic experience: One day, I was in an excruciating amount of pain in my back. Jennifer was able to take the most care of me, give me calmness and ease about next steps and how to seek further support. She continuously asked questions, assessed my body mechanics and provided the best possible solutions and exercises. She gave me the most knowledge and learned a great deal about my own body, body awareness and how to prevent the issue from resurfacing. These professionals are the best! I am so grateful for having bee provided such care and passion during my visits. I highly recommend collective health. Thank yo all staff for being friendly and welcoming, and thank you Jennifer for being an outstanding physiotherapist professional. I am grateful for your support.
Positive experience: Helped me out
Fantastic experience: This is a very well run clinic. I was treated for a knee injury by Jane McKillip, and I can't say enough about her care and help. Love the app with videos of the exercise program as well....makes it easy to keep up with your personal program.
Negative experience: Nice people.
Hi Alexandra,
In response to your 2 star review, our management team wanted to reach out to use this as a learning opportunity for us to improve our overall performance.
We strive to provide evidence based and patient centred care that helps patients achieve their goals, and a 2 star review does not align with this, it simply isn’t good enough for us.
We would like to rectify the less than mediocre things about your visits at our clinic. If you are able to elaborate on your experience further, it would be appreciated. Feel free to reach us @ 902-436-5438 or [email protected]
Fantastic experience: Friendly and professional
Thank you
Fantastic experience: The staff, environment, and cleanliness of this establishment are all amazing. I highly recommend to anyone who needs physiotherapy. I went in with a level 3 sprain and misplaced bones in my ankle. Today I walk perfectly fine with next to no pain.
Thanks Émilie, and we’re very happy you’re doing well!
Fantastic experience: Very professional and excellent staff!!!
Thanks for the kind words Albert!
Fantastic experience: Great people
Thanks Mary, right back atcha!
Positive experience: So far so good as the physiotherapist seems very knowledgeable and treatment is working. Could use some updated workout equipment.
Fantastic experience: Super Service, very professional
Fantastic experience: Very friendly and knowledgeable, always a pleasure.
Fantastic experience: Best place on PEI
Fantastic experience: Very knowledgeable and professional team!
Fantastic experience: Very professional.
Fantastic experience: The staff is top notch ! Professional & accommodating As a ageing athlete there has been no better place to go for sport related injuries . Couldn’t believe more in the power of Physiotherapy.
Fantastic experience: The staff are amazing
Positive experience: Ken has always been very helpful. Relaxed atmosphere, good care.
Fantastic experience: Great
Negative experience: Over worked and understaffed
Hi Jonathan,
As one of the owners of the clinic, I was concerned when I saw the review you posted, as we take pride in providing quality care and making sure our patients needs are met by having enough staff in place.
I then proceeded to investigate when you had been to the clinic to analyze if perhaps we were short staffed when you came in, but we have no record of you ever being a customer at our clinic.
We take all our google reviews seriously, and are disappointed that your experience was not what we strive to provide for patients.
If you have any further feedback for us or would like to provide us with further insight as to the 2 star review you’ve given, please feel free to reach out and contact us via email at [email protected]
Fantastic experience: A one stop shop for all your ailments go in crooked come out straight
Fantastic experience: I come here every time I break or dislocate something, and every time I come the professionals down at the physio center make sure I leave in tip top shape.
Fantastic experience: Awesome services
Fantastic experience: Top notch. They'll have you feeling great!
Fantastic experience: Amazing service, friendly and knowledgeable staff - had me back in action and feeling great in no time. Thank you!
Fantastic experience: I consider myself very lucky to have worked with Blythe! She is so thorough, efficient and professional with her assessments and treatments. Absolutely my go-to for physio!
Fantastic experience: Best Physio on the Island!
Fantastic experience: Such a wonderful and kind group of profressionals to receive treatment with. They always keep your best interest in mind when assessing injury and respond with an accurate and helpful timeline to getting you back to your regular self! Whether it be an injury incurred through sport, or receiving treatment for recovering surgery, the staff at The Physio Centre provide excellent service every step of the way!
Fantastic experience: A very friendly and professional staff combined with impeccable facilities make The Physio Center the only choice in Summerside. Dr Chris McCarthy and Jen Kelly have both helped me to successful recoveries from injury.
Positive experience: Great staff
Negative experience: My husband has been going to Chiropractors for years because of a bad back, now his shoulders and arms are bothering him. We went to see Chris McCarthy who did little to nothing for him yet charged us for each visit. He used acupuncture instead of a full body chiropractic session that helped for maybe a day. I DO NOT recommend Dr. Chris McCarthy to anyone needing a real chiropractic session or continuous sessions in the future, he does not give you what you need but he makes sure you come back to him again and again.
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