Physiotherapy Wellness Inst
Horaires d'ouverture
- Dimanche: (closed)
- Lundi: 9h-18:30
- Mardi: 9h-18:30
- Mercredi: 9h-18:30
- Jeudi: 9h-18:30
- Vendredi: 9h-17h
- Samedi: (closed)
Notre commentaire de PhysioFinder.net à propos de Physiotherapy Wellness Inst :
Un Environnement Accueillant et Moderne
Physiotherapy Wellness Inst se distingue par son engagement envers le confort et l'hygiène de ses patients. Les visiteurs soulignent régulièrement la propreté et la luminosité des locaux, agrémentés de plantes vertes pour créer une atmosphère apaisante. Le centre est équipé d'une gamme variée de technologies modernes, notamment des lasers, des ultrasons et des appareils d'électrothérapie, permettant d'offrir des protocoles de traitement complets. Des rénovations récentes ont encore amélioré l'espace, garantissant un cadre sain et professionnel pour la récupération.
Expertise Clinique et Soins Personnalisés
L'équipe clinique est composée de physiothérapeutes et d'assistants expérimentés et compétents, reconnus pour leur capacité à adapter les soins aux besoins individuels. Les patients mettent en avant l'expertise de professionnels tels que Jyoti, Maria, Sneha et Fagun, qui font preuve d'une profonde connaissance des pathologies allant des blessures sportives aux troubles articulaires, en passant par la rééducation post-chirurgicale. Les thérapeutes prennent le temps d'expliquer clairement le processus de traitement, veillant à ce que le patient se sente impliqué et informé tout au long de son parcours de bien-être.
Une Attention Compassionnée et un Professionnalisme Reconnu
Thème dominant des avis patients, la chaleur humaine et la gentillesse de tout le personnel sont souvent citées. De l'accueil à la salle de traitement, les employés sont décrits comme serviables, courtois et sincèrement soucieux du bien-être des patients. De nombreuses critiques mentionnent spécifiquement des membres du personnel qui vont au-delà de leurs obligations, par exemple en aidant à mettre les manteaux, en expliquant les procédures avec patience ou en maintenant une attitude encourageante. Cette approche relationnelle forte contribue à réduire l'anxiété et à instaurer une relation de confiance thérapeutique solide.
Efficacité Thérapeutique pour Divers Affections
Les patients signalent des améliorations significatives dans leur mobilité et la réduction de leurs douleurs après avoir fréquenté la clinique. Qu'il s'agisse de maux de dos, de blessures au genou, de déchirures des épaules ou de douleurs musculaires générales, la combinaison d'exercices thérapeutiques, de thérapie manuelle et de technologie avancée semble offrir des résultats concrets. De nombreux témoignages expriment une gratitude sincère pour le soulagement ressenti, permettant un retour plus aisé aux activités quotidiennes. La capacité du centre à offrir des soins spécialisés, incluant un soutien adapté aux personnes âgées et aux cas complexes, renforce sa réputation de ressource de santé fiable au sein de la communauté.
Physiotherapy Wellness Inst: Avis
Les avis n'engagent que leurs auteurs. Nous ne vérifions pas que l'auteur ait été client.
Avis sur Google
4,6 sur 5 sur 86 avis
Expérience positive: The staff are very friendly, helpful, and professional, and the overall treatment of clients and patients is excellent. My only concern is that appointments are often scheduled quite far in advance, which is understandable given the demand. The clinic is not very large, so I think the high demand can sometimes make it difficult to get an earlier appointment. Overall, I had a very positive experience.
Thank you for the five-star rating. We appreciate you taking the time to share it, and we are glad your experience at Physio Wellness was a positive one. If there is anything we can help with, please reach us at (416) 489-5313.
Expérience fantastique: I had a very good experience in this clinic. I’ve been going here for physiotherapy. The staff are kind.
Thank you so much for your kind review! We’re glad you’ve had a positive experience with our physiotherapy team. We truly appreciate your support!
Expérience fantastique: Caring staff
Thank you for your review
Expérience fantastique: I have been an intermittent patient at Physio Wellness Clinic over the past several years for various treatments, with my most recent visit being for a shoulder ligament tear. The recently renovated clinic has a wonderful ambiance, and it is equipped with a wide range of machines and equipment to support different types of treatments. Jyoti , Maria and the entire team are extremely professional, caring, and attentive. They take the time to explain the treatment process clearly and make sure you feel comfortable throughout your recovery. I have always had a positive experience at the clinic and would highly recommend Physio Wellness Clinic to anyone looking for professional, compassionate, and effective physiotherapy care.
Thank you so much for your continued trust and thoughtful review! We’re so glad you’ve had positive experiences with Jyoti, Maria, and our team. Your recommendation and support truly mean a lot to us!
Expérience fantastique: I’m so glad I found Physio Wellness! Everyone there is so kind, friendly, and welcoming, and they make you feel comfortable from the moment you walk in. Maria was amazing, and you can tell she truly cares about her patients. The whole team is professional, supportive, and genuinely wants to help you feel your best. I’m so grateful for the care I received and for how much better I’m feeling. I wouldn’t hesitate to recommend Physio Wellness to anyone looking for a place where they truly care about their patients.
Thank you, Amany. It means a lot that you felt welcome from your very first visit, and Maria will be delighted to hear your kind words. We are so glad you are feeling better, and the whole team looks forward to helping whenever you need us.
Expérience fantastique: Very nice, qualified staff, physiotherapist and assistants. Care given by Maria, Heidi and Dhrumi are just superb . I would recommend to many patients suffering from pain, pinched nerves, exercise of the muscles and all physiotherapy needs are really very well coordinated. Nice and friendly staff, kind and caring and very compassionate.
Thank you, Naushad. Maria, Heidi, and Dhrumi will be thrilled to read this. Our whole team works hard to give qualified, attentive care, and we're grateful you noticed. Thanks for trusting us with your recovery.
Expérience fantastique: Great customer service! Employees are very professional and well trained
Thank you, Stephanie. Professional, well-trained care is exactly what we aim for, so this is wonderful to hear. We appreciate you taking the time to share it.
Expérience fantastique: My mother Felicisima Layague is a patient to Physio Wellness.She is happy with the service and how all the employee and doctor are very helpful and kind..Special mention to Maria and the Filipino receptionist.Thank you guys for taking care of my mom…
Thank you, Jennifer. We're honoured to care for your mother, Felicisima, and delighted she's happy with her treatment. Please pass along our warm regards. We'll keep doing our best for her.
Expérience positive: I'm satisfied with the treatment. The service is really good.I would recommend anyone who wants to get physiotherapy treatment.
Thank you, Davinder. We're glad the treatment and service met your expectations, and we truly appreciate the recommendation. It's our pleasure to help you feel your best.
Expérience fantastique: The attention from the moment you arrive at reception is very good, the staff was very friendly and the attention spectacular, the physiotherapist assistant Heidy super smiling and attentive and the physiotherapist Jyothi too. Thank you for the treatment and for everything.
Thank you, Josafat. A warm, friendly welcome from the front desk onward is something we care about, so we're happy it stood out. Thanks for the kind words, and we look forward to seeing you next time.
Expérience fantastique: The service is excellent!! The workers are very friendly and helpful specially Prince and Maria !!!They make me comfortable and I felt better after the service ,I had a good sleep all night.I highly recommended !!!
Thank you so much, Meriam. Prince and Maria will be delighted they made you feel comfortable, and we love that you slept well after your visit. We appreciate the kind recommendation and look forward to seeing you again.
Expérience fantastique: This location is excellent with their customer service and their food is always fresh it's a clean and nice location with very friendly staff
Thank you for the kind words. Our team takes real pride in keeping the clinic clean and welcoming and in looking after every patient well. We appreciate you taking the time to share this.
Expérience fantastique: Very comfortable clinic with great staff and services. Joyti is very knowledgeable, caring and friendly where I can put my trust in her. Keep up with the great work Joyti and best wishes.
Thank you, Gay. Jyoti will be so glad to know you feel cared for and in good hands with her. Comfort and trust are exactly what we aim for, and we are grateful for your kind words.
Expérience fantastique: Friendly staff and good service. From client Felicisima Layague
Thank you, Nelson, and warm regards to Felicisima. Friendly, attentive service is exactly what we aim for, so it means a lot to hear it. We appreciate you taking the time to share this and look forward to seeing you both again.
Expérience fantastique: I am very thankful to Jyoti and all staff Members for my physiotherapy needs and the treatment I Received a very special and comfortable for me. Very satisfied with appointment timing and caring. Thanks
Thank you, Anil. Jyoti and the team will be happy your treatment felt comfortable and well-suited to you. We work hard to keep appointment timing convenient, so it is wonderful that came through. We appreciate your trust.
Expérience fantastique: Very very great service provided by this location physiotherapy wellness inst. The full staff are very caring. Jyoti is very extra knowledgeable physiotherapist. Myself very satisfied. Definitely recommend
Thank you, Usha. Jyoti and the whole team will be delighted to read this. We are so glad you felt cared for and well looked after, and we truly appreciate the recommendation.
Expérience fantastique: I’m very satisfied with my treatment in this clinic and staffs are polite and nice. Highly recommended
Thank you, Vicky. We are so glad you were satisfied with your treatment, and that our team made you feel welcome. We appreciate the kind recommendation and look forward to seeing you again.
Expérience fantastique: The staff is very friendly and helpful and always willing to accommodate you. I would recommend this facility.
Thank you, Phyllis. Friendly, accommodating care is exactly what we strive for, so this is wonderful to hear. We appreciate the recommendation and your kind words.
Expérience fantastique: Prince and Jyothi are amazing physiotherapist. Amazing work and great results.
Expérience fantastique: Shakira, Maria, Jyothi.. very grateful to you. Outstanding!!!
Expérience fantastique: Physiotherapy Wellness Institute located at 9 - 6620 Finch Avenue West, Etobicoke, Toronto, Ontario have experienced staffs that can give effective solutions to persistent pain and discomfort. They have attentive, knowledgeable, expert, and caring staffs that works hard to provide treatment to help patient recover 100%. My special thanks to Prince, Jyothi, Maria, Heidy and the rest of the staff for continously accommodating, taking good care and helping me to recover.
Expérience fantastique: I am so much better for the pain. I want to reference this clinic. Because the attention is amazing
Expérience fantastique: Thank you all for the beautiful job you did with my back pain. I started going to Physiotherapy wellness a little over three weeks ago, and I must admit the services they provide is beyond excellent. When I first visited Physiotherapy wellness, I could barely walk or bend because of my work mishap. Physiotherapy wellness assured me that that could improve me, and they did what they promised. During the visit, I could move faster and use the stairs. Thanks to Physiotherapy wellness, I am without pain. Mike C
Expérience fantastique: Friendly and helpful.
Expérience fantastique: Physiotherapy wellness is one of the best place ever to get treatment. Friendly faces and and very good mannerisms. I am encouraging the entire public to direct your care right here . My therapist name is Sneha and she is one of the best, she does her work very well and by the time she gets through with you, the pain is gone. Try them today and you won't regret it.
Expérience fantastique: This is a nice place to go for treatment. The staff are warm and friendly. The overall environment is calm. I definitely would recommend trying the services provided at this location.
Expérience positive: Wonderful staff, attentive, friendly and skilled. The physical space needs an update but otherwise, it's a welcoming place. Thanks for taking care of my dad!
Expérience fantastique: Visited for pain in my arm, shoulder and neck. the physiotherapist (Sneha) helped me tremendously, I can raise my arm freely now. All staff members provided great service, they were professional and friendly. Ambalika
Expérience fantastique: Physio Wellness is indeed a wonderful place to go. The treatment plan was just right for me., The staff is an excellent team of care providers. They are very friendly, caring and easy to talk to. Vandana is so loving and understanding. I have never met a professional in this field like her. She made me feel so good about myself, and always have something beautiful and positive to say. Thank you Physio Wellness. May you continue in excellence to care for humanity.
Thanks so much! Glad we were able to help you.
Expérience fantastique: I have been visiting there so many times..I was suffering with lower back pain.I have great experience over there.They provide very good techniques and services Especially physiotherapist Vandana doing her job very nicely.good luck
Expérience négative: You guys said I don't need a physiotherapist anymore and today when the doctor saw me he was surprised and my leg muscles still weak so I just wasted my time with you. If anybody have ACL surgery this place is the last place you have to come to
Hi John, sorry you were not happy with your experience. Can you please email [email protected] so we can help you? - PWI Management
Expérience fantastique: Everyone working here is a pleasure to deal with. Really helped my back and knees. Would definitely recommend.
Expérience fantastique: My physiotherapist they all did a wonderful job Cordell Ambursley
Expérience fantastique: Love the new administration and staff. Good to see the continuity with the two young girls on reception. Staff makes a point of knowing your name, friendly and competent
Thanks Sue. I'll let them know you appreciate their work!
Expérience fantastique: Very very nice and very helpful
Expérience fantastique: Great place, super friendly staff and effective therapy treatments. I came here for a knee injury that had been affecting me for months and in less than 6 therapy sessions the pain was gone. If you're considering therapy, definitely come to Physio Wellness.
Expérience fantastique: I am very glad I went for treatment to WELLNESS PHYSIOTHERAPY on Jane Street. The staff there is very caring,respectful and professional. It was helpful to have Heidi,who speaks Spanish, and answered questions in Spanish about my treatment . I definitely recommend this place....I'm grateful for the treatment and results.
Expérience fantastique: The place is clean and all staff are amazing. The doctor is superb; when I do exercise, she always smile and make me comfortable. I recommend this place to everyone.
Expérience fantastique: Good treatments, friendly people, goog results
Thanks so much for you kind words and support. We are always happy to help!
Expérience fantastique: The service was exceptional great personnel very polite and know what they’re doing I would recommend
Thanks so much for the positive feedback. We are so glad we can help.
Expérience fantastique: Had some soreness on my neck and shoulders, the physiotherapist really helped my feel a million times better. They had great staff, front desk security, everyone was very nice, and helpful throughout my experience. Would recommend to anyone needing help with any kind of physical pain. They are 10 out of 10 and would recommend to anyone!
Expérience fantastique: Everyone at the Wellness Institute are professional and helpful. I would recommend this place to anyone .
Expérience fantastique: I'm happy to be here to say they're lovely people and high level professional. Unison Health referred me to come and recovery my arm movement after an injury. I'm feeling almost healed and motivated. They have a lot of devices(laser/ultrasound and more) and everything you need to recovery your movement. They are 10 out of 10.
Expérience fantastique: They are the best physiotherapists in all of Ontario very professional and very caring keep up the good work
Expérience fantastique: I had a very positive experience. The assessment and treatment were very effective and the staff was always attentive and professional.
Expérience positive: All positive. The exercises were good and I enjoyed the heating treatment. Would recommend this clinic to all.
Thanks for the great review. Let me know at [email protected] if there was anything we could have done to provide you with 5 star service.
Expérience fantastique: I found the staff friendly and helpful. Particularly Vince who gave me very good advice which helped to solve my back problem. I continue to follow these exercises to this day to keep my back strong. When I needed physio again for a fractured humerus I had no hesitation in returning to the clinic
Thanks so much Jane. Glad we could help. Let us know if you need anything.
Expérience fantastique: Thanks to the professional and friendly work environment along with knowledge, kindness, and willingness of the staff and physiotherapists, I steadily progressed with each visit. I was able to progress nicely and regained strength and close to full function of my knee injury after just a few sessions.I’m really grateful with of the people in Physio Wellness. I would plenty recommend to anyone needing physical therapy.
Expérience fantastique: Receptionist are very nice, well trained and always welcome you upon arrival. The manager, as well as, all the staff at the back are amazing. The place is very clean, sanitary and well maintained. You feel comfortable going to your therapy session every time.
Thank you so much for your support in these difficult time. If you ever need anything from us just let us know.
Expérience fantastique: Just want to share how happy I am with the services at Physio Wellness. I've taken my Dad for 6 weeks and I'm very pleased to say he's doing GREAT . On our day one visit we met with Sneha- Physiotherapist and she told us exactly what to do. My Dad followed the instructions and today I can say it does work. Sneha is so Compassionate and very caring. I can tell she's very Passionate about her job. Ha - Administrator is so PLEASANT to deal with. Just love her Aloe Vera Plant and I'm looking forward to get my own plant soon. Tasha R.- Receptionist very calm and understanding, however, she owes us for always taking our Temperature prior to go to the treatment room . To All the other Staff we appreciate your services and continue to do what you do Best!. Thanks again and all the best for the future. Great Service
Expérience fantastique: I'm speaking on behalf of my mom who is a patient at this physiotherapy clinic. As soon as you walk in, it isvery clean, and lots of clear signage due to the Covid virus. You are also greeted by two wonderful friendly employees behind the desk and who immediately direct you and ensure that you do the safety protocol measures that they have in place like wearing masks, hand sanitizing etc.... The physiotherapy which consists of two days...laser therapy and exercise ...is done in a very clean and well organized gym. The physiotherapists are not only very patient and kind especially with elderly patients, but also provide clear step by step assistance with all the exercises. Immediately upon the patient exiting, cleaning and sanitizing is done to the workout areas. Truly this clinic sets a very high standard while ensuring the safety protocols due to Convid are enforced and at the same time, providing physiotherapy care that is desperately needed. A very sincere thank you to all employees, physiotherapists and to Manager Vince who sets the safe and excellent measures and standards for this clinic!!
Thanks so much. We appreciate you noticing the care our staff are taking to keep our patients and each other safe.
Expérience fantastique: Great service perfect for Covid safety protocols. Employees are very respecrful to all my physiotherapy needs!
Thank you so much. We are trying very hard to keep our patients and staff safe. We appreciate that you notice the care our staff are taking.
Expérience fantastique: I was beyond impressed with my experience at Physiotherapy Wellness. The physiotherapist Fagun is incredibly knowledgeable, PTA Prachi and Drashti are very professional, and genuinely concerned about my injury and recovery. They have significantly helped me with my treatment. On top of everything, Manager Vince is extremely accommodating with the scheduling and last minute changes to appointments. All and all from good use of latest Technology and custom program to individual needs, they have it all. 10/10
Expérience fantastique: Great staff ! Friendly , helpful and kind . My physiotherapist, Sneha, is amazing! Wish I could see her everyday ! She’s the best I’ve ever had . I feel a lot better since She’s been treating me . They’re all excellent workers. Very pleased with the place :)
Expérience fantastique: Writing for a friend (Ron Jones): Beginning from almost wheel chair bound, joint problems to fully mobile recovery in less than a month! For the best knowledgeable & caring health care giver go to Physio Wellness. Your health & mobility is awaiting you!! Go no further, and you'll be happy! -Ron
Expérience fantastique: This was a great experience. The place is kept exceptionally clean at all times, which allows you to feel at ease considering the times we're in. The people here were extremely helpful and quite pleasant to deal with. I would highly recommend this place to anyone who needs to do physiotherapy.
Thanks so much for your support! We are working hard to keep everyone safe during these difficult times.
Expérience positive: Receptionists in the front could use more training on how to deal professionally with people. Nevertheless, the staff in the back that actually work with the clients are very friendly, polite and welcoming. They made the experience very comfortable and help with anything you need.
Expérience fantastique: Staff are very friendly and welcoming. During these COVID 19 times, your temperature is taken upon arrival and noted on the sign in sheet. Masks and hand sanitizer are at the front desk and hand sanitizer is also available in the workout room. All equipment is cleaned after every use. Nice and bright facilities with lots of natural light and green plants. Very professional physiotherapists.
Expérience fantastique: Very good service and care. Come here for your health problems.
Expérience fantastique: I have had the pleasure of meeting some terrific people at this facility.The staff are friendly, helpful and they are indeed true professionals.
Thanks Harry! So glad you are happy with our service. If you need anything else let us know at [email protected]
Expérience fantastique: great staff,friendly and excellent service, they will make you better
Expérience fantastique: Professional Considerate Healing This office is definitely helping me so much with my disability I’m grateful to have found them !
Thanks Olia! So glad we could help. If you need anything else let us know at [email protected]
Expérience fantastique: Excellent place. All staff are super friendly and make you feel right at home. Would recommend family and friends to visit physio wellness.
Expérience fantastique: Very efficient in service, well staffs and friendly too
Expérience fantastique: So Worth The Experience! All Of The Staff Are Super Friendly And Nice, And Really Make Sure Your Doing Good. So Caring. Surprisingly, I Look Forward To My Appointments!
Expérience fantastique: This place is super good I came in saying I don’t want to do this at all I don’t need this. But the staff are awesome super nice and now my problems that I had are so much better no more pain. I honestly feel 100% better since when I first started
Expérience fantastique: Great Facility and amazing people. Super friendly and kind staff. The quality of treatment and care is phenomenal. Definitely will recommend to anyone who need physiotherapy . #1 Toronto Clinic
Thanks so much! Glad you were happy with your care and we hope you come back if you ever need to!
Expérience fantastique: Amazing service and exceptional staff - all of my needs were addressed and they went above and beyond!
Expérience fantastique: Fantastic Customer Service.Super friendly staff.Excellent treatment.’The Very Best Treatment’. I am so pleased!
Thank you Edwin, glad your treatment went well. Please reach out to [email protected] if we can help you in the future!
Expérience fantastique: My son has been attending physio wellness and all the staff are wonderful. It is a really friendly environment and great location, convenient. This is a great place because every time he receives treatment he feels better. I would definitely recommend it to anyone in need. I have been extremely happy and not to mention they have the best physio therapists too.
Expérience fantastique: Well where do I begin? I started going to this location for physio treatments in late June of last year. From the first visit I was made to feel comfortable and important! I wasn't treated like just another patient or number. The physiotherapist Sneha is just wonderful! She listens to your concerns, she is compassionate and goes above and beyond to ensure you are being cared for to the best of her ability! She is very personable as well. All the staff from reception to the owners are all friendly and genuine. They all take a personal interest in you for your well being. The physio assistants are wonderful and caring! They know their stuff! I am still a patient due to the nature of my health issues and I am very pleased and glad that I chose this location 909 Jane street. My recommendation is if you have need for physio treatments come here you won't regret it! Also they have a chiropractor Dr. Arvin on staff he is great!
Expérience fantastique: My mother got the physiotherapy done from this clinic and all the staff including the front desk were very helpful and cooperative...must go there as the seniors and kids under 19 are welcomed with just OHIP card and a prescription...
Thanks Maria, glad you and your mother are happy with her care!
Expérience positive: Due to past experience of this wellness center, I was a bit hesitant but decided to try again... Front desk receptionist greeted well and introduced to the Physiotherapist, Mr.Fagun Patel within 30 minutes or so. He is well qualified- MA in Physiotherapy-Neurology working since 2005. He viewed my MRI reports and further examined old complain of left calf homeopathic pain. After thorough examination he suggested a spinal decompression treatment. During the treatment, he took keen interest to decompress lower disc bulge for 10-12 minutes and his assistants helped me with suggested exercises. Over the period of treatment, pain reduced between 60-70 %. I am pleased with the results and their services rendered. My spouse, also took treatment at this center same time. She was positive with their services and results achieved. Receptionists are helpful and accommodating in adjusting appointments. We had an opportunity to meet owner and manager both seemed eagerly keen in improving the services and satisfaction of the patients. There is always room for improvements. We and other patients were of the opinion, little bit more efforts in friendly communications; cleaning and maintenance of the equipments will do a lot good to the facility. I recommend this wellness center which has improved a lot since my previous experience.
Very glad you had a good experience this time. Feel free to reach out to me at [email protected] to let us know how we can earn a five star review next time! Thanks, Cyrus (Manager)
Expérience fantastique: Hi My name is Vittoria Ruffolo I am 75 years old I am using my daughters email address I unfortunately dont have my own, and I have to say How HAPPY and Pleased I am about my experience at this physio place.I had three torn tendons in my right shoulder in a lot of pain and no money to pay for Physio. I live in a seniors building and one of my friends recommended this physio place to me.......my experience was excellent not only did they take me right away by OHIP but the care and attention they gave me was wonderful. I was so surprised that even with my Italian accent we were able to communicate and understand each other. The front desk young ladies were incredible with me they would even take the time to help with my coat if needed. They explained my appointment dates, and gave me a printed copy so I would not forget. I am now much better and I am sad to say goodbye to all of them but until we meet again THANK YOU so much!!
Expérience négative: Really bad service and absolutely disrespectful and unprofessional staff. The staff needs to learn how to interact with clients and build a therapeutic relationship with them. Extremely disappointed with their service and would not recommend people to go to this place.
I'm very sorry this happened. I can try and help if you reach out to me at [email protected]
Thanks,
Cyrus (Manager)
Expérience fantastique: Physiotherapy clinics are not all made equal. I found this out the hard way by trying out various locations for extended periods of time without any real results. The physiotherapist here really stood out by zeroing in on the root causes of my knee issues and adressing them directly in order for me to regain the functionality I desired.
Expérience négative: Over 1 year and I am still waitting for my insole really bad service
Please reach out to me @ [email protected] I would be happy to try and find out what happened.
Thanks,
Cyrus
Expérience négative: I was asking the front desk especially one of the lady I was asking a question regarding the appointment and always answer in rude way always!! I work In office and i know how we have be nice to patient . But the front desk in this location soo rude.
Sorry about this. In future you can reach management at [email protected]
Expérience fantastique: Absolutely fantastic physiotherapist and assistants were knowledgeable and very friendly I love this place
Expérience négative: Looks like management doesn't believe in not turning on the heater in the winter. Not wanting to spend money on heat is not a good practice is Canada. The staff each have plug in space heaters as it's a pretty cold place to be working in.
I'm very sorry. We had an issue with the heater on the roof during an ice storm that took longer than we hoped to get resolved. The heat is fixed and the clinic is warm. Hope you will give us a second chance. Please let us know at [email protected] if we can help in any way.
Expérience fantastique: Very fine
Expérience positive: Very helpful
Expérience fantastique: More professional than their other location, everyone is so polite and helpful.
Expérience fantastique: They're good, I say this because I've been here for 2 different injuries and both have been dealt with properly. Overall nice staff and clean place
Expérience fantastique: They actually improved a lot here.... They are fast here....
Expérience négative: Please avoid this place. First of all they're too many "student" assistants floating around doing nothing. You tell them your in pain etc and they don't even seem to care, they give you the electric stim and leave you to rot in the room for over 20 minutes while they chit chat about what they ate for dinner. They have actually made my neck and arm pain worse. By the way, the "rooms" are not rooms at all. They are mere cubicals divided by curtains. There is no sense of privacy at all!! And the reception? You can hear them giving bad attitude to the physiotherapists all the time, complaining about long hours, rude patients and even talking behind the backs of other patients. Not professional at all! The only good news I have are the physios on staff. They are the only ones there that actually seem to care and know what they're doing. Very knowledgable and caring. However, they should hire more of them and get rid of the extra training staff.
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