Milestone Physiotherapy
Milestone Physiotherapy is a leading physiotherapy center located in Amherstburg and Harrow, Ontario, dedicated to helping patients achieve a pain-free life through personalized, evidence-based rehabilitation. As a division of Holliday Physiotherapy, the clinic has been serving the community since 2014, combining expert clinical knowledge with a compassionate approach to restore physical function.
Our team of highly educated physiotherapists specializes in a wide range of conditions, from common musculoskeletal injuries like back pain, sports sprains, and post-surgical recovery to complex neurological rehabilitation for stroke, spinal cord injury, and multiple sclerosis. We provide one-on-one attention in private treatment rooms, ensuring you receive the highest quality care without the distractions of an open gym setting. Our services extend to massage therapy for stress relief and pain management, custom orthotics for foot alignment, and specialized treatments for TMJ dysfunction and vertigo.
We understand that health is a journey, which is why we also offer unique wellness programs such as Pole Walking to improve balance and strength. Additional services include ergonomic assessments, Functional Ability Evaluations (FAE), and convenient home care visits. With wheelchair-accessible facilities, acceptance of major insurance plans and WSIB claims, and a commitment to professional integrity, Milestone Physiotherapy is your trusted partner for optimal health and mobility.
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-19h
- wednesday: 8:30-18h
- thursday: 8:30-19h
- friday: 8:30-17h
- saturday: (closed)
Photos of Milestone Physiotherapy
Our comment from PhysioFinder.net about Milestone Physiotherapy:
A Dedicated Team Focused on Recovery and Mobility
Milestone Physiotherapy has established itself as a trusted center for rehabilitation, particularly recognized for its expertise in post-surgical care. Patients frequently highlight the clinic’s effectiveness in helping them regain mobility after major procedures, such as knee and hip replacements. The approach combines professional clinical knowledge with a supportive environment, ensuring that individuals feel confident in their recovery journey from the first session onwards.
Highly Regarded Clinical Expertise
The physiotherapy team is consistently praised for their thoroughness, professionalism, and deep understanding of patient needs. Therapists such as Beth Ann, Molly, Conner, Natalie, and Aaron are frequently mentioned by name for their ability to tailor treatments to specific injuries and goals. Whether addressing stubborn injuries, restoring hand and wrist function, or managing shoulder issues, the staff demonstrates a high level of skill and persistence. Patients appreciate that the therapists explain the 'why' and 'how' of each exercise, empowering them to continue their progress at home.
A Supportive and Encouraging Atmosphere
What truly distinguishes Milestone Physiotherapy is the compassionate and positive energy maintained by both the clinical and reception staff. Patients describe the environment as conducive to healing, noting that they never feel discouraged or rushed. The therapists are commended for striking a delicate balance: providing the necessary encouragement to push through challenges while strictly respecting the patient's comfort levels and not forcing movements that cause distress. This personalized attention makes many patients look forward to their weekly appointments, transforming the recovery process into a positive experience.
Comprehensive Care and Accessibility
Beyond individual therapy sessions, the clinic is noted for its welcoming front desk team, including staff members like Sarah, Laurie, and Cherry, who ensure a smooth and friendly administrative experience. The clinic is also recognized for its comprehensive service range, including therapeutic massages and specialized care for workplace injuries (WSIB cases), a niche not always available in the area. With multiple locations in Amherstburg and Harrow, Milestone Physiotherapy offers accessible, high-quality care that patients consistently recommend to friends and family.
Milestone Physiotherapy: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 52 reviews
Fantastic experience: Jules had the best care and understanding on his visits. All treatments explained and work with. Molly & Jaz were the best. Thanks for everything you both did to help me get back up and going After my Knee Replacement. With Many Thanks Jules St Martin.
Thank you for the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Fantastic experience: Catherine B Just finished Physiotherapy at Milestone Physiotherapy in Amherstburg. The receptionist Sarah and Jas my Physiotherapist were friendly, welcoming, professional and very knowledgeable, They were always smiling and kind. Would definitely recommend Milestone Physiotherapy.
Thank you Catherine. It was a pleasure working with you and we appreciate that you put your trust in our hands. Should you need our services in the future, please do not hesitate to contact us
Fantastic experience: Beth-Ann and Molly at Milestone were awesome during my 6 week recovery period. I saw a big improvement in my mobility after my surgery as a result of their encouragement and knowledge . I highly recommend Mikestone Physiotherapy in Amherstburg.
Thank you for letting us and the community know about your fantastic experience with us!
Fantastic experience: Very friendly staff. Had great experience. Would come back here if needed
We’re glad we made your experience with us a great one and will be happy to help you again!
Fantastic experience: If you're looking for a caring Physiotherapy clinic, and are in the Amherstburg area, then I can't recommend a better team than Beth Anne and Molly at Milestone! Yes, they put you through the paces, but they get the job done 👍 As a recent recipient of a knee replacement, I felt so supported as they helped me regain the movement needed to begin a new life. Thank you!
Hi Sharon, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Fantastic experience: Went here post hip replacement for physiotherapy. Staff were very polite and attentive to my rehabilitation towards my needs and goals for success. Everyone was always in a good mood and positive energy. I would definitely recommend. Thank you Beth Anne and Molly !!!
Thanks Mike, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Fantastic experience: Everyone was so kind and accommodating. Very friendly staff and always on time. From my first appt to my last one, there was such a huge improvement in my hip motion. I actually looked forward each week for my Physio appt. with Molly. I would 100% send any of my friends or family to Milestone!
Thank you Mary-Lou , we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please do not hesitate to reach out!
Fantastic experience: Did a wonderful job. Everyone was friendly. Worked with my schedule
Thank you Jeff. It's been a pleasure working with you!
Fantastic experience: Great people great experience
Thank you!
Fantastic experience: Professional, energetic, friendly and totally effective. Literally got me back on my feet.
Thank you for the fantastic review David! We loved being of service to you and hope we can assist you again soon.
Fantastic experience: Everyone is friendly, attentive, and professional. I come here for therapeutic back massages when needed. Always a relaxing and comfortable experience. I highly recommend this clinic.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Fantastic experience: My father really liked the care he was given by the workers there. They were very kind and friendly and made his experience better.
It was a pleasure working with your father and we appreciate the fantastic review!
Fantastic experience: It takes a lot of work to recover from an injury Milestone helped me immensely I would not hesitate to recommend them to anyone
Thank you for letting us and the community know about your experience with us! It is greatly appreciated!
Fantastic experience: I’ve dealt with three physiotherapists for 3 different concerns. They are thorough, compassionate and very professional. Support staff are good too. I think this a great clinic providing excellent patient care.
Thank you Lisa, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Fantastic experience: I have worked with Beth Ann for many months on a stubborn injury. She was amazing. Thank you for your professionalism and persistence. I hope to not see you soon. Lol
It was a pleasure working with you and we appreciate that you put your trust in our hands Kelly!
Fantastic experience: Beth ann, Molly and Sarah are amazing, and very helpful, and great at what they do.
Thank you so much for your business and feedback, Tim! It was a pleasure working with you and if any of your friends or family need help, please let them know about us!
Fantastic experience: The staff is amazing and very professional. I loved their approach to my well-being throughout my physiotherapy sessions. Shout out to Beth and Molly you were wonderful!!!
Thank you for the wonderful review Cheryl....We pride ourselves on maintaining good relationships with our clients!
Fantastic experience: Cherry is the best massage therapist, professional and friendly. Highly recommend
Thank you so much for the great review!
Fantastic experience: Excellent place for all your physiotherapy needs. This business seems to be the only one in town that takes WSIB cases. My numerous encounters with all of the staff have been phenomenal. The staff are all polite and professional. I won't be going to any other physio after the experience I've had with them.
We always enjoy hearing what our customers have to say, Matt! We’re glad we could be of service and appreciate the kind words!
Fantastic experience: The physiotherapists BethAnne and Molly are amazing! Very caring, helpful and informative!
Hi Deb, we appreciate you taking your time to let us know about your great experience! It was a pleasure working with you!
Fantastic experience: Thank you, thank you to Beth Ann and Molly. They are very professional. I never felt discouraged during my therapy. I was never pushed to do something if I was uncomfortable. They both supported me and encouraged me every appointment. I can't say enough about my experience at Milestone. BethAnn and Molly are angels. Also thank you to the front desk staff for your kindness.
Maureen we are so happy that you had such a wonderful experience at our clinic. Thank you for the kind review!
Fantastic experience: Thanks to Molly and the staff at Milestone for their attention and professional sessions to restore my hand and wrist. Thanks Again
Thanks Ron, we are so happy that you had such a positive experience with us. We appreciate the great review and look forward to working with you again!
Fantastic experience: The therapy I have received since 2022 has brought me so far in my rehabilitation I can’t thank them enough! The staff is so friendly, professional and knowledgeable. The atmosphere is definitely conducive to healing in body and spirit.
It's been a pleasure working with you and we appreciate that you put your trust in our hands.
Fantastic experience: Friendly service and very knowledgeable. Explained everything in detail. Great energy from every employee.
Thank you Daniel, we appreciate the fantastic review!
Fantastic experience: Excellent conditions and professional services! Staff is friendly and helpful. I would strongly recommend.
Thank you Ian. We appreciate the great review!
Fantastic experience: From the moment you walk in,you are greeted with smiles from the staff.Each and every person helps to make your recovery process enjoyable.
Thank you so much Mary Lou for the great review!
Fantastic experience: Milestone Physiotherapy is fantastic. I just finished my treatment, after hip surgery. The care I got was second to none. Laurie, at reception, was so welcoming! Kerry and Molly were so helpful and kind. They are very professional and knowledgeable. I left there with the tools to help me progress in my treatment plan and recovery. I can't say enough good things about this place. Thank you Laurie, Kerry and Molly. You made my recovery a pleasant experience!
Wow Laurie, thank you so much for the amazing review! Please let us know if there is anything else you need!
Fantastic experience: Great staff and great experience.
Thanks Richard!
Fantastic experience: BethAnn is one of the most caring professionals. She listens and tries everything in her power to remedy the pain and range of motion. At the same token she pushes you so that you move forward in your healing. Anyone who is lucky enough to be cared for by her is very blessed!
We're glad we could be of service to you and appreciate the kind words! We look forward to working with you again!
Fantastic experience: Super friendly, helpful & professional staff. Conner was amazing at setting me back to rights & at explaining what, why & how I should be doing things at home & moving forward.
Thank you Dawn, we are so glad you enjoyed your experience with us!
Fantastic experience: The experience at milestone physiotherapy was nothing but positive. Natalie is a knowledgeable, personable, thorough and fantastic physiotherapist! Thank you Natalie
Thank you so much for the positive feedback. We appreciate it!
Positive experience: The Therapist know his job and work the problem areas.
Thank you!
Fantastic experience: Excellent treatment, excellent staff.
Thank you Debra!
Fantastic experience: Excellent service. I have found the staff to be extremely helpful and knowledgeable. I have dealt with Aaron, Lori and Beth Anne at the Amherstburg location and they have all been great. I highly recommend Milestone Physiotherapy.
Thank you...we appreciate you!
Fantastic experience: Awesome! Desk staff helpful and polite, the physio staff were great!
Thank you Sam. Always great to hear!
Fantastic experience: Kerry is the best!
Negative experience: Should have walked out as soon as they handed me a bunch of paper work out when I am paying cash and only want massage exactly what I booked if the receptionist had informed me i would have shown up early and then i have more time wasted with range of motion questions in the room i simply wanted what I booked a hour long message not to get billed full price when I was not informed of all the other delays that are on my tab. When you know that someone is paying out of pocket don't rip them off. and the message is no better than what I get at home for free
Fantastic experience: If your looking for a great physiotherapy look no more! Either in Harrow at Harrow Physiotherapy or Amherstburg at Milestone are great places for your needs. I've gone to both locations for a shoulder injury, tennis elbow, and a hip injury and all three times the service and care from the staff was outstanding. I would and do recommend this physiotherapy clinic to anyone that needs a Physiotherapist. They offer more services to and I'm sure they are all outstanding. For #1 service and experts go to Milestones, I know that's where I would go.
Thanks Lennie!
Fantastic experience: I have been going here for over a year and I have received better care than 2 years at another place. The staff are very compassionate and care about how you are managing your pain. They make me feel that I am important to them and not just another number walking through the door. I will and have recommended people I know to come here to Amherstburg because these people really care about getting you better. I give them the highest rate.
Thank you for the kind words and great review Laurie!
Fantastic experience: The team in Amherstburg, at Milestone is awesome! They make you feel comfortable and capable. It's all about positivity and healing :)
Thank you Ali!
Fantastic experience: The best
Thank you Jaclyn!
Negative experience: Was happy there until Elyse Waters left. She is an excellent physio therapist.
Negative experience: I found that Laurie was very rude when I tried to book an appointment for a massage. When I asked for something this week, she told me "noooooooo nothing this week" and paused as if I was supposed to ask about next week. She didn't try to offer me any quality of customer service, made me regret calling and even inquiring, and I found her reception of my call to be very condescending. Very poor experience! Guess it's true, we have to go to Windsor for anything!
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