On Track Physiotherapy and Rehabilitation
On Track Physiotherapy and Rehabilitation is a premier physiotherapy center located in Powell River, dedicated to helping patients regain their mobility and live pain-free. With over a decade of community service, the clinic offers a comprehensive range of services including physiotherapy, kinesiology, vestibular rehabilitation, and pool therapy. Their evidence-based approach is tailored to individual needs, treating everything from sports injuries and chronic pain to post-surgical rehabilitation and neurological conditions.
The clinic is home to a multidisciplinary team of licensed physiotherapists and kinesiologists, such as Inge Tholen, Lolah Henderson, Natalie Verdiel, Devon Cooper, and Kylee Watchel, who bring extensive expertise in manual therapy, Gunn IMS, and exercise prescription. Patients benefit from a supportive environment that includes a full gym for rehabilitation and direct billing options. Whether you are recovering from an injury, managing a chronic condition, or seeking performance enhancement, On Track provides personalized care to get you back on track.
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 7h-17h
- wednesday: 7h-17h
- thursday: 7h-17h
- friday: 8h-17h
- saturday: (closed)
Our comment from PhysioFinder.net about On Track Physiotherapy and Rehabilitation:
Expert Care and Comprehensive Rehabilitation at On Track
On Track Physiotherapy and Rehabilitation has established itself as a premier destination for recovery and wellness, combining advanced clinical expertise with a deeply compassionate approach. The center is recognized for its evidence-based practice, where physiotherapists and kinesiologists work collaboratively to address both the physical and mental aspects of rehabilitation. Whether dealing with acute injuries or chronic conditions, the team is committed to restoring mobility and empowering patients to take control of their health journey.
A Multidisciplinary Team with Specialized Expertise
The clinic boasts a diverse team of highly skilled professionals, including physiotherapists and kinesiologists who bring unique strengths to each case. Patients frequently highlight the expertise of specialists like Inge, known for her advanced skills in manual therapy and needling techniques, and Kylee, who excels in designing ergonomic and strength-building programs. The team, which also includes therapists such as Natalie, Greg, and Natalia, offers a wide range of services tailored to individual needs.
- Advanced Techniques: Utilization of dry needling, ultrasound, and specialized manual therapy for deep tissue relief.
- Therapeutic Exercise: Customized workout plans designed by kinesiologists to build supporting muscles and prevent re-injury.
- Ergonomic and Postural Correction: In-depth assessments to address workplace injuries and long-term posture issues.
Supportive Environment and Patient-Centered Attention
What truly distinguishes On Track is the welcoming and inclusive atmosphere. Patients consistently praise the staff for being kind, patient, and genuinely invested in their progress. The care extends beyond the treatment room, with therapists taking the time to explain exercises clearly and provide printed instructions for home practice. The team’s ability to listen and validate concerns makes patients feel valued and understood, creating a safe space for healing.
Facilities and Accessibility
The clinic features an in-house gym equipped with modern apparatus, allowing patients to access equipment anytime at no extra cost. This facility supports structured rehabilitation routines, particularly for workers’ compensation cases or those needing extended recovery support. With a focus on continuity of care, On Track ensures that patients have the resources and guidance necessary to maintain their gains and achieve long-term well-being.
Consistently High Patient Satisfaction
Reviews reflect a high level of trust and satisfaction, with many patients describing their experience as "life-changing" or "the best in town." The combination of professional excellence, compassionate care, and effective treatment plans has earned the clinic numerous five-star recommendations. From managing pain to restoring full mobility, On Track Physiotherapy and Rehabilitation stands out as a trusted partner in health and recovery.
Services and Treatments
On Track Physiotherapy and Rehabilitation: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 53 reviews
Fantastic experience: Natalie has been great helping me with my knee issue. Highly recommend.
We are so happy to hear that! Thanks for the review 🤗
Fantastic experience: Natalie is very knowledgeable, plus kind and patient. She explains and demonstrates the exercises for my specific problems well, and ensures I understand them. She prints clear instructions for me to take home. Plus the receptionist bills directly to my extended health plan which saves me time.
Fantastic experience: I found my physiotherapist to be very knowledgeable and professional. She was also very kind.
Thanks so much for the review! We are so glad you had a good experience :)
Fantastic experience: Best in town
Fantastic experience: It is sad when one has to visit a place such as this but from my experiences, I could not recommend a better atmosphere and professional service than what I have received from On Trac Physio and its great team of qualified, caring and compassionate people. I always feel welcome and valued. Also my very first visit with Inga, she very quickly assessed my injury had been misdiagnosed from the Doctors, which then in turn actually helped me to begin my recovery in the right direction. Huge shout out and thankyou to all the great staff at On Trac and that continue to help guide me through this process :)
Thanks so much for this review Dave! It was always a pleasure to have you in the clinic but hope you are doing well and don’t need to see us again 😉 Just stop in to bring the puppy for a visit! 🐶
Fantastic experience: As a landscaper, injured muscles and aggravated spinal arthritis is power for the course. Inge and the On-Track team are knowledgeable, professional, and compassionate. They even teach me the exercises I need to build supporting muscle that protects me from further injury. An easy five stars ⭐⭐⭐⭐⭐
Thanks so much for the review! Keep up with your exercises 💪🏻
Fantastic experience: My appointment with Inge today was as usual above and beyond .....I left feeling listened to and with a clear plan towards rehabilitation.
Thanks so much for the review!
Fantastic experience: Kylee has been great in designing a program for me to work towards a healthier lifestyle. Kylee is encouraging and helps me stsy motivated. The workouts are a variety of different exercises so it never gets boring. Thanks Kylee
Thanks so much Terry! We appreciate the review and we love helping you work towards your goals 🤗
Fantastic experience: I'm very pleased with the physio given my Natalia at On Track. She's very caring takes the time to listen to you, and addresses your concerns. The exercises provided are tailored to your needs, abilities, and challenges. I highly recommend her.
Thanks so much for the review Barbara! Nat is great 😊
Fantastic experience: I can only thank everyone at OnTrack for their care and understanding. These people are great to work with. Very knowledgeable in their fields. I really appreciate everything they have done for me.
Thanks so much for the review Brad 😊 You have done a great job at keeping up with your exercises 💪🏻
Fantastic experience: Very empowering experience for me on my health journey. The most effective support one could ask for- in navigating injury, for rehabilitation, treatment plan, and getting stronger. I had Inga for physio and Shayla for kinesiology. I am so grateful for their skills and expertise. Thank you to Vanessa for your help with all the booking. I highly recommend On Track!
Thanks for the review Shana!! We are grateful to help you in your rehabilitation journey 🫶🏻
Fantastic experience: My son has been a regular patient of Inge's and always feels better after a session with her. She has a great way of connecting with him and is a huge part of his rehabilitation.
Thanks so much for the review!
Fantastic experience: So beyond grateful for the team at On Track. I have suffered with severe neck pain for a very long time due to a herniated disc/ being rear-ended in a motor vehicle accident. My pain is finally subsiding and that has allowed me to get my personality and life back! Lolah is an incredible physiotherapist who knows how to release the immense tension in my neck in a matter of minutes (I've seen many physios who cannot do this), and Kylee is an incredible kinesiologist who is teaching me about posture and strength to keep the pain away. I can't remember the last time I felt this little pain and relief from dizziness and migraines. So grateful for Kylee's ergonomic assessment and in office recommendations, highly recommend! Thank you Lolah + Kylee, so grateful for you both <3
Thanks so much Mel!! You are such a pleasure to work with and we so happy to help guide your recovery 🤗
Fantastic experience: It is always a very good experience, everyone is super professional, friendly and patient. I've seen many physio clinics and this ranks very high in my book!
Thanks so much for the review :)
Fantastic experience: I am going to live at On Track!
Thanks for your review Chris ☺️
Fantastic experience: Thank you, already feeling much better, and confident that the prescribed exercises will cure my hip pain. Very professional, knowledgeable, and caring therapist! The best!
Thanks so much for coming to the clinic! Glad you feel better! Hope we can get rid of that hip pain for good 👊🏻
Fantastic experience: I always feel comfortable in the environment and the staff are always professional and knowledgeable. Thank you Stephen and Kylee for helping guide me on my healing journey. 🙏
Thanks so much Stephanie! You are a hard worker in here and we are happy to help :)
Fantastic experience: Excellent facility and great staff.
Thanks so much!!
Fantastic experience: Excellent physiotherapist experience
thanks so much!
Fantastic experience: Always helpful, relaxed atmosphere, can use their equipment anytime!
Thanks so much for the review!
Fantastic experience: Inge is the best! I’m walking because of her brilliant care!
Thanks so much for the review! 🙂
Fantastic experience: My experience with On Track Physiotherapy has been excellent, and I highly recommend their services. Each member of their team contributes to a positive and supportive environment for clients to rehabilitate. I have received great treatments from them on several occasions over the years. More recently, I had a serious injury at work, and was given the opportunity to attend the OR1 program through WCB here for over a month. With an in-house gym, access to physio treatments of all kinds (including ultrasound, needling) and a structured rehabilitation routine designed by a kinesiologist, I could not have been in a better place. Gotta say — On Track Physio is the perfect choice for recovery and rehabilitation. They provide quality service and a kind, inclusive atmosphere. Recommend!!
Thanks so much you were a pleasure to have in the clinic 🙂
Fantastic experience: Wonderful place with amazing people, helped me get back to full mobility sooner than I expected. Stephen Vecsey was my physiotherapist and he was awesome to work with, very good at explaining. Also shoutout to Kylee who was lovely and a great help, highly recommend this place!
Thanks so much Josh!
Fantastic experience: Inge is very caring and knowledgeable. Her treatments help me manage my pain and her guidance strengthen my rehab. Everyone there is welcoming and the atmosphere at On Track is always positive.
Thanks so much for the review 🙂
Fantastic experience: Been needing support and guidance for along time…it has been great to have met Kylee, as a kinesiologist, she has been guiding me to recover from a whiplash and supporting me with proper exercises. Thank you! (Happy to have someone in Powell River). I did travel to a Vancouver, that’s too far and costly, and of course time consuming… travelling for wellness added stress! Thanks Kylee!
Thanks so much for the review 🙂
Fantastic experience: So pleased with Inge and her expertise. She zeros in on the problem directly, her touch is healing, her stretch and exercise suggestions are productive and I'm grateful to have her. Many thanks!
Thanks so much for the review! 🙂
Fantastic experience: Inga was fantastic. She is very knowledgeable and extremely competent. I felt very relaxed and knew I was in good hand.
Thanks so much for the review! 🙂
Fantastic experience: Last December, I suddenly developed excruciating knee/leg pain. I had pain in every position…lying, sitting, and most of all, standing and walking. I lost my independence! After Inge’s needle treatments, in late Spring, I was able to walk short distances, but I still had pain at night. Today, after a year of treatments, I have no pain and I just returned from walking for almost an hour. Thank you, Inge!
Thanks so much for the review! Glad to hear you are doing well :)
Fantastic experience: I saw Inge for the first time today with a problem that has been bothering me for quite a while. After one treatment, I've already experienced a huge relief, as well as a solid assessment for the root of the issue. Highly recommended!
Thank you Anglea, it was well worth the time and expense to obtain my advanced IMS certification. I use it continuously in my daily practice. Very glad I could help you to restore your mobility.
Fantastic experience: If anyone is looking for a physiotherapist, I highly recommend On Track Physiotherapy and Rehabilitation. Inge is very professional and knowledgeable. From my personal experience, Inge is a very kind, caring person.
Thanks so much for the review!
Fantastic experience: Expert treatment from Inge leaves me feeling cared for and able to meet both the physical and mental challenges of the week. I highly recommend On Track Physiotherapy and Rehabilitation!
Thanks so much for the review!
Fantastic experience: Good service and very friendly people
Thanks!
Fantastic experience: I have had the fortune to have had the expertise of Inge and her team several times over the past 12 or more years in overcoming potentially life changing physical injuries. The knowledge base and experience combined make this organization a luxury to have in such a small populated area such as Powell River. Their dedication to providing the most current treatments known to rehabilitative services at a high level in a science based, compassionate, friendly manner is truly a blessing to all that have received assistance from On Track Physiotherapy.
Thanks so much for the review!
Fantastic experience: I spent two years at this studio. Natalia, Inge, Tess and past staff at On Track were always friendly and informative. They answered my many questions and helped me improve greatly.
Thank you for your kind words. Answering your questions was our pleasure. You can continue to use our gym any time.
Fantastic experience: Getting older is a bummer, but Inge at On Track Physio has given me good coping strategies to deal with joint pain through specific exercises focused on problem areas.
Thank you Scott for your kind words. Getting older can be physically demanding, keep up with your exercises and take your dogs for a steady walk.
Fantastic experience: Very easy to talk to and friendly. Working on my broken arm and so far they have definitely helped me with the pain I’ve been getting :)
Thank you for your positive attitude in challenging times. Please come and use our gym equipment (any time, without surcharge) to further strengthen. Our physio’s manual skills will increase your active range of motion.
Fantastic experience: Excellent. Inge always manages to relieve my pain and the exercises that I follow always help
Well targeted exercises are an integral part of increase of function and relief of pain. Please continue your “inge-crises” to further increase your function. We are glad we could help.
Fantastic experience: Great help with my back injury. Both with exercise and writting letters for WCB. Felt that tjey gave me the knowledge and excersises needed to take care of my injury and recover.
Thank you for letting On Track Physio be part of your recovery. No one thinks they are going to get hurt when leaving to go to work. We are glad to hear you are satisfied with the speed of your physical recovery. Our physiotherapists have prepared the next step in your physical recovery process.
Fantastic experience: I find that the service and professionalism at this studio to be very high, with staff who are very friendly, helpful, and knowledgeable. Natalia is a very skilled physiotherapist, with a very caring manner and I am happy that my treatments are going very well. The space is bright and the ambiance is great.
Thank you Giselle for your kind words. We totally agree about Natalia's physiotherapy skills, caring approach and successful rehabilitation plans. Very rewarding to read that you appreciate our new bright colors and atmosphere.
Fantastic experience: Working in a physical type of job has had me going to On Track Physio several times over the years. The first time was when Inge's family consisted of two and now her family is four with teenagers! I always feel like a valued customer and have been treated professionally but also with a caring non-judgemental manner.
Thanks so much for the review!
Fantastic experience: Great group of people, eager to help you get back on track, thank you.
Thanks so much for the review!
Fantastic experience: Awesome professionals in a nice location...
Thanks so much for the review!
Fantastic experience: Greg is very knowledgeable about the human body and how it functions. This allows him to be extremely good at diagnosing and solving bio-mechanical problems through targeted exercises and dry-needling therapy.
Thanks so much for the review!
Positive experience: High quality physio and rehab. Great service and professional therapists.
Thanks so much for the review!
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