Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford
At Flex Physiotherapy, we are dedicated to delivering superior manual and active therapy, placing a strong emphasis on patient education. Our goal is to assist you in returning to your normal activities and sports as swiftly as possible. With a team of elite-trained professionals, we conduct thorough assessments to create personalized treatment plans tailored to your unique needs.
Our approach focuses on individualized hands-on manual therapy, core stabilization, and sport/activity retraining. We specialize in various treatments including concussion management, acupuncture and dry needling, vestibular rehabilitation, and pelvic health therapy. Additionally, we offer registered massage therapy and craniosacral therapy as valued supplementary treatments at Flex Physiotherapy.
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8h-18h
- wednesday: 8:30-17h
- thursday: 8h-17h
- friday: 8:30-17h
- saturday: (closed)
Photos of Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford
Our comment from PhysioFinder.net about Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford:
A Comprehensive Approach to Sports and Post-Concussion Recovery
Flex Physiotherapy in Stratford has established itself as a premier destination for those seeking advanced rehabilitation, particularly in the realms of sports conditioning and neurological recovery. The clinic is renowned for its multi-modal approach, combining expert physical therapy with specialized services such as acupuncture and dry needling. Patients frequently highlight the expertise of therapists like Anita and Nicole, who are praised for their ability to identify root causes rather than just treating symptoms. Nicole Gallagher, in particular, has received exceptional acclaim for her tailored concussion recovery programs, helping patients reduce symptoms through precise, at-home strengthening exercises that are easy to understand and implement.
Personalized One-on-One Care and Clinical Excellence
What sets this center apart is its commitment to undivided attention during every session. The clinic operates on a strict one-on-one model, ensuring that each patient receives focused, uninterrupted care from their physiotherapist. This approach allows for thorough assessments and detailed explanations of the rationale behind every treatment plan. Therapists such as Jenna and Anita are noted for their diagnostic accuracy and educational value, empowering patients with home exercise programs that support overall skeletal function and accelerate the road to recovery. The personalized nature of the treatment is often described by patients as "refreshing" compared to other clinics that may rush through sessions.
Expert Massage Therapy and Relaxation
Beyond physiotherapy, the center offers top-tier massage therapy services, with therapist Lisa receiving consistent praise for her skill and ability to induce deep relaxation. Patients visiting for manual therapy leave feeling rejuvenated and satisfied, noting that the combination of clinical physio and therapeutic massage provides a holistic solution to physical ailments. The integration of these services allows for a well-rounded recovery strategy that addresses both acute injuries and overall muscular tension.
A Welcoming and Efficient Environment
The patient experience at Flex Physiotherapy is significantly enhanced by its professional and friendly front desk team, including staff members like Katie, Alyssa, and Melissa. Visitors frequently comment on the ease of scheduling and the genuine hospitality they receive upon arrival. The clinic maintains spotless, high-standard facilities and offers convenient access with ample parking. Whether for a routine check-up or urgent care after an injury, the staff ensures that the administrative side of healthcare is as smooth and welcoming as the clinical treatment itself.
Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 39 reviews
Fantastic experience: Exceptionally knowledgeable and wonderful care. I saw Melanie and appreciated her multi-modal approach and willingness to stick through a challenging injury. The reception office staff are lovely. Highly recommend!
Fantastic experience: A truly exceptional physiotherapy experience from top to bottom. I have been seeing Nicole Gallagher, MPT - and I couldn't be happier with the results and the professionalism. Nicole is incredibly knowledgeable, thorough in her assessments, and takes the time to clearly explain the why behind every exercise and treatment plan. She is focused on solving the root cause of the issue, not just the symptoms. The clinic itself is always spotlessly clean and maintained to the highest standard. The professionalism of the entire staff makes every visit a positive experience. I am always greeted with a genuine smile and friendly service from Katie or Alyssa at the front desk, making scheduling and paperwork effortless. If you are looking for top-tier care in a welcoming, well-run location, this is the place to go. Highly recommend!
Fantastic experience: I gave 5 stars to Flex Physiotherapy especially to Nicolle. I felt better now my Vertigo, My back and shoulders pain. I went so many Physiotherapy but it's doesn't help my issues. So I decided to Google search the best Physiotherapy in Stratford and it's shows Flex Physiotherapy so I phoned right away and they gave me schedule. I can't thank you enough to Nicolle you are awesome, You care your patient with hearts hands on treatment and also they sent me home exercise now I felt myself again. That's why I highly recommended Flex Physiotherapy.❤️
Fantastic experience: I was able to make an appointment and be seen in under 24 hours! Jenna was thorough, able to identify my issue and start me on my road to recovery all within my first session. Additionally, she provided me with some at home exercises (not related to my issue) that will support my overall skeletal function. The person working the front desk was also kind and helpful. Super grateful!
Fantastic experience: I can not say enough about the care and professionalism I experienced at Flex . Anita went above and beyond in her diagnosis of my injury , education and treatment . I appreciate her getting me back to sport quickly and safely. I would recommend her to anybody in look of excellent care.
It was a pleasure treating you Karolyn!
Fantastic experience: Anita is so amazing and professional. The one on one treatment and individualized treatment was so refreshing compared to other physio clinics. I would give 10 stars if I could.
You are too kind Marilyn!
Fantastic experience: I had the pleasure of receiving a massage from Lisa, RMT at Flex Physiotherapy, and I must say, she's absolutely amazing! I left feeling relaxed, rejuvenated, and completely satisfied. Highly recommend Lisa to anyone seeking a top-notch massage therapist!
Thank you for your kind words.
Fantastic experience: An amazing, detail oriented, knowledgable staff. Caring team that strives to get you back in top form.
Thank you for the kind words Tony. Happy to be able to assist you. :)
Fantastic experience: Amazing, everyone was great there
Thanks Andrew!
Fantastic experience: Wonderful service and staff.
Fantastic experience: I've personally only seen Anita and Nicole. Both are extremely knowledgeable and professional, while still being so incredibly personable. Have supported me with a back injury years ago and during my pregnancy. Would high it recommend Nicole who specializes in pelvic floor health.
Fantastic experience: Great staff. My physiotherapist Nicole Gallagher is awesome.
Negative experience: Unfortunately we won’t be returning to this clinic after a disappointing experience. My Mom was 5-10 mins late, called ahead to say she would be late. Apologized for being late. She was not received well by reception and was told she could not see her Physiotherapist even though there was ample time left in her scheduled 60min appointment. She was told by reception she would not be charged the no show fee this time. Terrible customer experience for someone recovering from hip replacement surgery. In a previous appointment, her Physiotherapist was 15mins behind and my Mom did not mind, but also did not get her full hour. Inconsistent messaging. My Mom has said Ownership is good at this location which is one of the reasons I’m posting. More than one of her appointments left her upset for very poor treatment. My Mom is a very fair and pleasant person, so to hear this story from her means her experience was unfair and unprofessional.
I am sorry that your mother experienced this. I have diligently investigated and we have not had any history of this type of occurrence. We do not treat replacement surgeries for an hour as we have a 1:1 treatment model. I believe you have the wrong clinic. I hope you receive the appropriate care and in light of the situation, remove the review from our site and ensure you address this issue with the correct clinic. Thank you.
Negative experience: I called in yesterday to inquire about any volunteer positions that this clinic may have for university students and the receptionist hung up on me. Usually at other clinics, they would reply with a yes or no answer. I rarely ever write any reviews but I found this demeanour very unprofessional.
I am sorry that you feel this way. I inquired with my staff regarding this and was told that we did not receive such a phone call. We do take some students for volunteer positions, therefore find this very usual. Perhaps you have the wrong clinic.
Fantastic experience: Nicole is amazing
Fantastic experience: Nicole helped me tremendously
Fantastic experience: Best of the best!
Fantastic experience: I was here for my massage therapy. Lisa did a great job, she was very friendly and understanding. Overall the facilities was good and plenty of parking available.
Fantastic experience: Best place to rehab. They know there stuff
Fantastic experience: Very good services
Fantastic experience: Hi my name is Allison and I have being seeing Anita for a long while now and she is amazing !! I get dry needling done and Accupuncture. Honestly I don’t know how I survived before her . I have had numerous other treatments but nothing was really making a drastic difference until I saw Anita . She is very professional and amazing on what she does !! Iam an athlete and if anyone wants relief then get some dry needling done !! It is uncomfortable durning the process of dry needling but afterwards I feel so much better like a new woman. As an athlete recovery is very important which I believe she has helped my body become a new badass !! Thanks again !!
Thanks for the kind words Allison!
Fantastic experience: Great people
Fantastic experience: Nicole is amazing at what she does. She is so informative and understanding. I’ve been feeling better since I started coming to Flex. Thank you!
Fantastic experience: I highly recommend flex for both physio and massage. Staff are great and knowledgeable.
Thanks Rod!
Fantastic experience: Nicole deserves more than 5 stars for her phenomenal post-concussion care! She is currently coaching my teenage daughter thru concussion recovery. Her tailor-made exercise and strengthening program for at-home followup has been a godsend in helping to reduce concussion symptoms and headaches. Nicole shares her wisdom and knowledge in a way that is easy to understand and put into practice. A huge thanks for your help!
So happy to hear your daughter is progressing nicely. Always great to hear feedback, especially when it is positive. :)
Fantastic experience: Anita is great professional and very good.
Fantastic experience: Perfect
Fantastic experience: Great service and staff.
Fantastic experience: Excellent service
Negative experience: Rushed in and out. Said mri was wrong drs were wrong its this its that . Very rude and not personal they act like they dont care .Went for 3 months didn't get better at all switched to alliance better In a month ... justin newhook is my name I was in your clinic huge waste of time
We do not have a J Hook in our patient records, therefore you must be mistaking our clinic for another.
We pride ourselves, at Flex Physiotherapy, on our minimum 20 minute sessions that are 1-1 with patient and physiotherapist. As a result, this miscommunication could not occur at our clinic. We also have strong relationships with the doctors, involving an open communication pathway. We are happy to hear you are feeling better and wish you continued health.
Fantastic experience: Friendly service. Very professional and caring staff.
Fantastic experience: A caring and capable crew!
Fantastic experience: Knowledgeable helpful therapists
Fantastic experience: Great place for all your physiotherapy needs. Super friendly staff and physiotherapists as well.
Fantastic experience: I go there to see Lisa and she's the best massage therapist I have ever had.
Fantastic experience: They are very caring and compassionate people
Fantastic experience: Physio and Massage both are the best.
Fantastic experience: hands on therapy.
Fantastic experience: Lots of terrific ladies working here. Physiotherapists know there stuff and massage I had was wonderful.
Leave your review about Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford:
Flex Physiotherapy - Acupuncture & Sports Conditioning/Injuries Stratford appears in the following listings:
Other physiotherapy centers you might be interested in
Add your physiotherapy center to our directory for free
If you manage a physio clinic and want to appear in our guide, send us your company information and you can appear completely free of charge.
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Denmark
España
Finland
France
Germany
Ireland
Italy
Mexico
Netherlands
New Zealand
Norway
Portugal
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
Uruguay