Stapleford Health & Rehab Centre

Fantastic experience: I have been a long term client of the Centre. I have been seeing Leah White for several Heath issues. Her skill as a physiotherapist is incredible. She has a deep understanding of my needs and suggests a course of action based on a thorough review of my medical and information shared by tests results from various referrals. I do not hesitate in recommending Leah for your physiotherapy needs.

Fantastic experience: This place is wonderful and Derek is amazing! Have seen him for 2 years now for a few different health issues. He is truly invested, genuine and great at what he does. Very grateful to have found him and the rest of the stapleford team!

Fantastic experience: Grate service, friendly place. Hope i won't need but if I do I'll definitely come back.

Positive experience: My first physiotherapist wasn't very good but I returned based off a recommendation and my next therapists seemed more interested and creative and knew when it was time to say, "hmm, this isn't working, let's circle back with the doctor." The doctor referred me to the fourth person I've seen at this clinic now and he was attentive and passionate about his discipline. Stars detracted because they lack direct billing, which I know would be easy to do. Sometimes the administration isn't as communicative as they could be, for example I was waiting twenty minutes over time and they could have told me "he's here, on his way, just prepping." Rather than me worrying about "I need to get back to work." I supplement the visits with free Physio clinics' videos on YouTube which have progressed me farther than these visits did alone. PS: good massage from Carmen, too.

Negative experience: The physio program they gave me wasn’t clear as it was hand written in abbreviations. Other Therapists couldn’t even understand it. I was only scheduled for an hour at a time but there were too many clients for too few therapists so getting questions answered didn’t often happen. I didn’t end up doing 1/2 my exercises as I didn’t know what some were. therapists were too busy with others to help.

Negative experience: I called down for a appointment with a physiotherapist and they scheduled me in with a chiropractor that the lady on the phone said could give me a assessment. I drove to down to the clinic and was then informed that he is only a chiropractor and can not do assessments. So long story short there definitely seems to be a lack of communication and knowledge at the front desk of this clinic.

Fantastic experience: Enjoyed my intake from Julie.

Positive experience: I felt that the massage therapy with Carmen was of the highest quality available and she identified the issue I was having, now with massage and stretching regularly I've seen improvement. I'm not sure how I felt about the physio with another person at Stapleford - in the future I think I'd start with a doctor's visit for body pain. I don't think there was anything lacking necessarily, but a more robust plan when I left that set me toward solving the root cause would have been nice. It was a few weeks later that I saw Carmen instead and she nailed it. I would definitely have continued to come for massage therapy treatments if this placed provided direct billing! Many insurance providers offer easy portals for services to do this for clients. I'm now going to a place that offers direct billing but if Stapleford began this service I'd consider returning. Good luck with your health journey folks!

Positive experience: Dr. Lamb provided valuable insight and direction for my condition. He was more attentive than most practitioners I've seen. Thanks, Sean!

Fantastic experience: Amazing staff

Negative experience: Tried to book first appointment for my wife to treat a stroke. Voice mail not answered 3 times then spoke to the front desk person. She got the therapist to call right away and booked an assessment that she cancelled due to illness. She had recommended booking an assessment with a speech therapist but she never replied to my email. A very shoddy, inconsiderate organization.

Fantastic experience: Have seen Conor twice now and each time I walk out feeling amazing. He puts together a great set of exercises that really help my back issues. Cannot recommend him enough.

Fantastic experience: I have been to many physio therapist over the years and I have never had better than Robyn

Negative experience: Scheduled appointment with Robyn and would not recommend her. Initial appointment was scheduled for one hour but was delayed by 10 minutes and while still I have other concerns to discuss, she said time up while it was less than 30 minutes. The intent was to get us again by booking another appointment and not to serve the patients needs. She suggested few workouts and I requested for printout to which she didn’t had time and mentioned that I will get email which I didn’t receive so far ( been more than 10 days ). If she realize that we have insurance, they will ensure that we return back and pay again. Worst experience and definitely not recommend her. If invoice shows one hour session and payment is made for one hour, while patient has things to discuss, stating time up doesn’t justify.

Fantastic experience: fast service, friendly and talented

Fantastic experience: The staff is very friendly and knowledgeable! I am a hairstylist and my body has a few issues due to the repetitive motions over the years. Elyse has helped rehabilitate my injuries due to overuse! Also, the exercises and knowledge she’s given me means I won’t have these issues again in the future. Elyse is the best!

Negative experience: Do not see Chantale Nightengale. She minimized every symptom I mentioned when I went to see her for what was believed to be a hip injury. Now I’m left with a destroyed lumbar spine and need to see a neurosurgeon. She even tried to diagnose my condition as a brain disorder when I told her the hip treatment was making my back worse. Worst physiotherapist in the city by far. RUN AS FAR AWAY AS POSSIBLE FROM THIS PLACE!!!!!!!!!!

Fantastic experience: Professional and clean atmosphere. Many great physios to book with and it has been helpful seeing an exercise therapist! Bonus that it's across from the Naked Bean to grab a coffee after.

Fantastic experience: After having seen two doctors about my issue, I saw Leah for physio. She thoroughly explained what she was looking for - including the reasoning for her diagnosis. Now I've got defined follow-up and some rehab exercises. Definitely feel confident after that!

Fantastic experience: I usually don’t write reviews but I had too. I have been seeing Rachel. She is so knowledgeable and great at her job. I was having severe back pain and she helped me tremendously. I’m very grateful for her. I will continue to see her.

Fantastic experience: Jenna is amazing! She has excellent knowledge and experience with massage and fascia and can get you unstuck. Highly recommend!

Fantastic experience: Justin is an amazing physiotherapist and helped me get my knee pain under control. Whenever I have pain or flare ups, I refer back to the printed exercises and stretches he provided and it's super helpful. I recommend him to everybody! He was always on time, accommodating, and friendly.

Fantastic experience: 5 Stars Plus! Stapleford Health & Rehab Centre provide top notch service. Right from the first call to the clinic over a year ago, we were and continue to be welcomed by friendly and efficient admin staff. Their clinic offers a clean, professional space filled with passionate staff to attend to one's concerns and physio needs. Rachel Molder - Physiotherapist has been AWEsome to work with for all our aches n' pains. Check out their youtube channel which is also a great healing resource! Give them a call, I guarantee you will not be disappointed. Best of luck with your healing journey. :)

Fantastic experience: This place is by far the best physio center in the world im going to say! The staff is super friendly and knowledgeable! They real care about their clients! In the gym their there side by side helping you get stronger! Thanks Addison and Chantel!

Fantastic experience: Justin is an amazing physiotherapist and helped me get my knee pain under control. Whenever I have pain or flare ups, I refer back to the printed exercises and stretches he provided and it's super helpful. I recommend him to everybody! He was always on time, accommodating, and friendly.

Positive experience: The physio staff are amazing, very well qualified and great to work with. My only issue has been at the front counter. They seem slow and inefficient and not awfully friendly. Often a line-up coming in or having to wait and wait to pay on your way out.

Fantastic experience: Beautiful office and friendly, knowledgeable staff. I go to Meghan for massages and she goes above and beyond for her clients.

Fantastic experience: I had knee surgery and went to these guys for physio, chiropractor and acupuncture treatments for the past months. Nothing but great service! Natasha is awesome and has helped me throughout my recovery !