Regina Sports & Physiotherapy Clinic a Lifemark Facility
Informations sur Regina Sports & Physiotherapy Clinic a Lifemark Facility
Horaire d'ouverture
- Lundi: 7:30 AM – 5:00 PM
- Mardi: 7:30 AM – 5:00 PM
- Mercredi: 7:30 AM – 5:00 PM
- Jeudi: 7:30 AM – 5:00 PM
- Vendredi: 7:30 AM – 5:00 PM
- Samedi: Closed
- Dimanche: Closed
At the Regina Sports & Physiotherapy Clinic, we provide individualized physiotherapy and rehabilitation services that begin with your own goals. After your initial assessment, we work with you to develop a treatment plan that supports your objectives in rehabilitation and recovery.
Regina Sports & Physiotherapy Clinic a Lifemark Facility: Des avis
Expérience négative: Everything Chris said in the last review is true this place is terrible they injured me more then did good. They go behind your back and lie to WCB even with a MRI they will tell you it's all in your head and your doctors are lying to you. Sandip in the basement made life hell for me tell my doctors stood up for me and told me to get out there before I further get injured an glad WCB finally agreed and moved me to a much better Physio that understood my back injury and almost fully recovered. So please if your injured do not go here you will regret it go to a place that has respect and will not lie and make you feel like a criminal.
Hi Travis. I'm sorry you had such a negative experience at our clinic. I'm happy to hear things worked out for you at another clinic. Working through injury recovery can be a long difficult process. I am available to sit down with you to discuss how we can improve our services at Regina Sports and Physiotherapy if you like. You can call the clinic or continue with this thread.
Expérience négative: If Megan and Shirrae are assigned as your therapists, you are in big trouble. Upon meeting Megan, she immediately declared my injury 100% healed before physical assessment. She informed me all the pain from the injury was only in my head. After 12 weeks from initial injury, all re-injures and stress factors were disregarded. This is what I’m told BEFORE assessment. Oh then, a few minutes later, its time to lift a 50lb box, despite my 15lb limit that was in place before and after, by two therapists. Megan and Shirrae will gladly work with Wcb and any involved parties to terminate your employment. Everything you say to them will go back to your employer to be passed around the office. They will tell you your pain is all in your head. They will ignore the fact you cannot walk right, nor even stand straight. They will do what they can to ignore your injury, in fact, they will work to injure you further if called up on (actually happened!) They will ignore restrictions placed by previous therapists. They will declare your injury as healed, send you back to work, regardless of your actual state of health. They will gaslight you and your injury, and recorded re-injuries. They will invalidate every fact you say. These two “therapists” are not there for your well being. They work for WCB. Do not believe a single word Megan and Shirrae speak, do not trust them for one second. Following their treatment, MRI was done. I now need surgery. I would consider Megan and Shirrae irresponsible, negligent, incompetent, and a danger to every worker. Their “science’ is apart from actual fact. You will not get a honest assessment from them. They will provide the results Wcb wants. The state of your injury has no matter to Megan and Shirrae. Because of their dishonesty, WCB suspends my claim. All professional notes from doctors, and specialists, and the fact I need surgery are being ignored and cast aside…. The reason being, WCB’s therapists, Megan and Shirrae, have overruled all science and doctors with grossly dishonest assessments. Megan and Shirrae have earned a pay check by stopping mine. The therapists that work upstairs are very good. It’s bizarre, comparing the treatment quality, being so good upstairs, then being referred to barbarism that is the ‘treatment’ I received from Megan and Shirrae, downstairs. They have cost me my health and my pay check. Please avoid these two WCB agents posing as “therapists” at all costs. Your injury will not be treated, instead, your injury will be relabeled as chronic pain, and they will tell their patients that they are failing to “block” that pain. Megan and Shirrae are a danger to all workers in their “care”. Do not believe a single word they say to you about anything, ever.
Good morning Chris. I'm sorry to hear you had such a negative experience at our clinic. I would be more than happy to sit down with you and discuss how we can improve treatment programs in the clinic. I can assure you none of our therapists are "WCB agents." Regina Sports and Physiotherapy Clinic is a private business owned by Lifemark Health. We do not work for WCB but do see WCB patients. We also see private pay, SGI and other third party insurance company patients. Regardless, I would be more than happy to sit down with you and discuss how we can improve our services.
Expérience fantastique: As a native from sask. I went there and it was a very excellent experience the therapist was nice made me feel welcome and comfortable. Maybe the person complaining and bad talking this place is just an ugly person with an ugly attitude
Expérience fantastique: The only word I have for regina sports center Albert street location(1524 albert st) is outstanding. Amazing amazing amazing. Today it was my first visit at this location and everybody at front was awesome and super polite. Even my therapist though it was my visit but it didnt felt like I was rushed.Jennifer listened to all my issues patiently and even drafted the treatment plan.And i am hopeful that things will work if you have such caring and talented people. I have been to various other places but this was beyond words. I believe if you are treated nicely at front ,then all goes well Keep up your services like this always.
Good morning Deepika. Thank you so much for the glowing review. This was very gracious of you. We are happy you had a positive experience at the clinic. We will be here for you any time you need us. Take care.
Expérience fantastique: Fair and nice team .
Thank you for your kind review. We hope you will consider us in the future if you need physiotherapy services again.
Expérience fantastique: Just to say thank you "Jessica "for your help, advice and support and especially for your understanding on my every visit. I found your service excellent and would have no hesitation in recommending you to my family and friends if they ever require physiotherapy.”
Expérience négative: That's all you got. I didn't use my name. My other google account is not accessible so this will have to do. I was there under the name Joanne Bolen, I stand by my formal complaint that I believe the reports were overly bias and meant to align with the bogus dx of MS by the most poorly rated neuro in Regina and reports from a disgraced NS, who's judgment is still on the internet. I sent the PT association documentation that I wrote on a hospital intake form my symptoms stared within days of the accident. Yet, PT wrote I said my symptom started 2wks after. Wrote I said I had ''spot'' in my vision and then wrote ''(which she had prior to the injury)''. Which I would never had said as that is a lie. Mild floater that almost everyone has but not spots which I ONLY had after the accident. And still affect my vision even tho my optic nerves are normal. I had trauma to the head yet was treated with such distain and not believed. Red flagged for saying I had too much back pain to return to work. Scans months later showed a t-11 disc herniation. PT wrote I said I drop things all the time at home, "But never drops things here''. Pretty sure a non WCB case would not had reports written like that. So yeah if I could give you a zero rating I would.
Good Evening Jo. I can see how that would upset you. However, I am totally confused because our records do not show any person with the name you use, nor any of the possible variants ( Brown or Smith), having ever been a patient at the clinic, at least since our records were digitized in 2012. There are 2 other businesses including one other physiotherapy clinic with very similar names to ours. Is it possible that you were at one of them? If you were here and were under a different variation of your name then please contact me because what you describe is not what we strive so hard to achieve. I promise you that if you contact me I will follow up and find out what went wrong. I can be contacted at [email protected] . Please do contact me because I can promise you that your concern will be looked into. Without a different name though I am not even able to check our records.
Expérience fantastique: Thanks Shirrae, Sandip and the rest of the staff. You are all amazing. Great program. Could never have got back to work without your help!
Hi Andrew. Thank you for your kind words. I'm glad we were able to help you in your recovery.
Expérience négative: Terrible experience here years ago. They hurt me more than they helped. Will never go back or recommend to anyone.
I'm sorry to hear you had such a poor experience at the clinic. I would be happy to discuss how we can improve our service. Feel free to contact me should you have any suggestions. You can phone the clinic and ask for me, Richard. I'm the clinic director. Feel free to email me as well: [email protected].
Expérience fantastique: All the staff and therapists are really talented and they know what they are doing. Be consistent and you will see great results.
Hi Zeel, thank you for the nice review. We hope you keep us in mind should you need our services.
Expérience négative: Front desk girls are amazing. As for attending this place for a program with the downstairs is a hole different experience. They have like 6 staff and they watch your every move. Even stair at you while workout. It's creepy. They even follow you around. Very creepy and uncomfortable. Been there almost 5 months. I'm seeing my doctor and ask for a transfer to different physio. My pain isn't getting better. And can't stand being watched like a hawk by the staff. Many of us have noticed this.
Good morning. I'm sorry you are having a bad experience at the clinic. I would be happy to discuss any suggestions you would like to make to improve the quality of your rehab program.
Expérience négative: Called to book a new patient assessment and left message almost 2 weeks ago now. Clinic didn’t bother to leave me a message or try to schedule an appt. Disappointed in the lack of service.
Good morning Kiera. I apologize that no one at the clinic returned your call. I can have the reception desk call you today to book an appointment if you are still interested. I just need a contact number or email from you.
Expérience fantastique: The staff and therapists were polite and very helpful in my recovery.
Thankyou for your kind review. We appreciate that you chose our clinic for your rehabilitation. We will be happy to see you again should you ever need us.
Expérience fantastique: I have been going to Regina sports & physiotherapy for the past eight months . I have an 80% tear and a 70% tear in my shoulders. I worked with Jennifer Bruce throughout this time and she was amazing! She was so great at explaining all the exercises , how they worked , the benefits of each one and always taking the time to go through and demonstrate each one . I would definitely and highly recommend Jennifer and Regina sports and Physiotherapy Clinic! Sincerely Sylvia Kuntz.
Hi Sylvia. Thank you for your kind words. We are pleased to hear you are having such a positive experience in your rehab program.
Expérience fantastique: Friendly staff and achieved the results I was looking for! Jennifer was awesome!
Expérience fantastique: My physiotherapist Jennifer was awesome. She diagnosed and corrected my knee pain problem and got me back running pain free.
Thank you so much Dale. We are happy that Jennifer we able to help you. I will make sure she is made aware of your kind words. Good luck with your running.
Expérience fantastique: Excellent, skilled/ professional and friendly staffs.
Thank you Christy. We appreciate your support and kind words.
Expérience fantastique: Would recommend one of the best physiotherapy in the city. I had an appointment with jessica and i am completely satisfied with the service and overall results.
Thank you so very much. We are so happy that it worked out well for you and we will make sure Jessica is made aware.
Thanks again for your support.
Expérience fantastique: Great place to shop. Customers were well spaced out
Thank you very much for your support and kind words.
Expérience fantastique: I had a Physiotherapy appointment with Alison Deis and it was a fantastic experience. Despite the fact that I was having a really good day and was in significantly less pain when I saw her than I had been in the past few weeks, I never felt like she was minimizing my issues in any way. She did a thorough assessment, gave me strategies for reducing the pain I experience with certain motions, and provided me with some exercises / stretches to do at home. She said she would email me them so that I didn't forget and I was pleasantly surprised that they actually have a portal which she added some personalized reminders to and listed the activities she had suggested, which included detailed explanations of the exercises.
Thank you so very much Natasha. I will make sure that Alison is aware of your comments. We are really happy that she was able to help and that you found the exercise portal of benefit.
Expérience fantastique: I injured my shoulder at work and was sent to Jen at Regina sports and physio! It’s been a bit since I completed my treatment with her but wanted to leave a review about how amazing my experience was. This woman knew how nervous I was in the beginning and went above and beyond to make me comfortable and work slowly at my own pace. The time she took to educate me on my body and what I could do to continue to progress with my injury is something I still carry with me to this day. I will forever be grateful to her for giving a quality of life back I haven’t had in a long time. I miss seeing her every week and the amazing staff. You all were a true blessing and I thankyou so very very much for all your hard work!
Thank you so much Treanna. So happy that we were able to help and I'll make sure Jenn is aware of your kind words. Your support is so appreciated.
Have a great and safe New Year.
Expérience négative: Can I put a negative star? Rehab is in the basement dungeon, they lie to you, and if you have mental health ANYTHING "the pain is in your head". Sound like from the other reviews this is a normal thing they do and say do not go! PS. didn't know that a surgically repaired shoulder pain was in my head...weird
I am sorry you took that from what was said but I know that sometimes people misunderstand. We also understand that when there are other life stressors these can get in the way of focusing your attention on your rehabilitation. It is also unfortunate that insurance companies sometimes make decisions that are not what either we or you may have wanted. We have little control over this but I can see how that would make you angry.
If you want to talk about it I am happy to do so. [email protected]
Expérience fantastique: What a great team here. Super friendly staff, there are smiles behind the masks. Its really nice to be greeted by name when walking in here as well. Jessica Naylen is my physiotherapist and she has been nothing short of excellent. I highly, highly recommend this place. Come see for yourself.
Thank you so much Quinn. Sorry we missed this till now. Your support and positive comments are much appreciated.
Expérience fantastique: Went there for rehab after a bad head injury and got back to myself with all there help. Very friendly staff and always someone at the front desk with a smile. Would recommend this to anyone who wants or needs the help.
Thank you very much Tyler. Glad to hear we were able to help.
Expérience négative: This place keeps coming up on notifications to review so l will to stop the nuisance. I went there because l had a 90% tear of my main shoulder tendon with a damaged cuff. This is a very extremely painful situation. Though the person who did the initial evaluation kinda didn't do anything wrong... l just felt very frustrated with her. Half way through the appointment they are talking about me returning to work immediately and to just "breathe through the pain" l was not happy with them at all!! I will never go back and if asked l would tell people not to go there either. On a side note getting called due to a possible link to a covid 19 case a couple of days later was not a pleasant thing either. I didn't need the added stress of going to go get tested to be safe. In the end l went elsewhere and received much better and more compassionate treatment. And yes it was a false positive test in the end thankfully.
Hi Autumn. Sorry to hear about your experience. The notice to review is automatic from the company that surveyed you after your initial attendance and not from the clinic. I am also sorry to hear about your unhappiness with your evaluation. Finally the COVID-19 situation was a false positive and totally out of our control. I can understand how it all was stressful taken together and do apologize. If you wish to discuss anything further or if we can help put things right in any way please contact me directly at [email protected]
Expérience fantastique: Very professional and helpful.
Thank you Marcus. Your support is appreciated.
Expérience fantastique: I literally broke half my body in a car crash broken legs pelvis arm shoulder blown knees I came there in a wheelchair and today I’m walking I still have a long ways to go but they are a great crew and I’m thankful we have professionals in our community that can bring someone back from such a horrific situation thank you Regina sports & physiotherapy keep up the good work!
Thank you very much for your kind words Andrew. It is always gratifying when we can help somebody who has been through such a traumatic time. Thanks again.
Expérience fantastique: Great service and friendly staff
Thank you Chris. Your feedback is much appreciated.
Expérience négative: I was at Regina Sports and Physio for 10 weeks about 6 months ago and the first thing you hear when you walk in the door is that if you don't have any redness or swelling, you don't have any pain. I have had chronic back pain for most of my life and I have never heard that statement before. The next best saying is: that if you tell your pain to stop it will. So for all of you with chronic back pain you now know what to do. Just tell it to stop and it will. I do not know where they come up with their information from. I told my sister who has severe migraines just to tell her migraines to stop and she thought that I was nuts. I think that Regina Sports and Physio employees should go back to school and learn what pain is. Maybe one of them will get seriously injured and learn what real pain is like. I would love to be there when it happens. As for Keith { the owner of Regina Sports and Physio} I do not know how he could give his own business 5 stars as he has never been patient there. Sounds like something fishy right or maybe just trying to keep the review number up. That is a severe conflict of interest
Hi Rocky. I am sorry that that was the impression you got but it seems that there has been a huge misunderstanding.
As for my own "review" I acknowledged who I was when I wrote it. I have since learned how to respond to gfoogle reviews but am unable to remove that review. There was no subterfuge and it was very transparent. Anyway I apologize if there was a misunderstanding with regards to the message regarding pain and that your experience was obviously negative.
Expérience fantastique: Walking more & more with the cane some times with nothing.
Thank you. Your comments are appreciated Ed.
Expérience négative: they were mean to my elderly mother because she had some pet hair on her shirt, and may have accidentally aggravated her back injury further
Hi. I'm sorry but I have just found this post. I had lost my Google sign in info but am now better able to respond. I know that it was a long time ago but if you want to discuss this with me yyou can call 522 4995 and ask for Keith, or email me at [email protected]. What you describe is unacceptable and I will address it.
Expérience négative: Racist place towards natives. Knowing him he'll deny it
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